The 14 24/7 plumbers serving Fairview

These 14 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,211 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown FairviewHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,211 reviews across 14 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Fairview →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Mr. Rooter Plumbing of South Nashville

Top pick24/7 per Google listing

4.9 (511 Google reviews)5.0 on Yelp (2) 19.3 mi from downtown Fairview

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

97 of 100 analyzed reviews are 5★ (0.96 consistency); honest techs who walked away with no charge when a clog resolved itself.

Rating mix — of the 15 reviews we analyzed511 total on Google

5★13

4★1

3★0

2★0

1★1

Why we're cautious

Over-diagnosis flagged once: $1,000+ full valve replacement quoted for a shower leak fixed by simply tightening the cartridge (1 of 100 reviews)
One reviewer reports a tech recommended a $1,000+ valve replacement without inspecting the cartridge; a second opinion fixed it by tightening the existing one (1 of 100 reviews)

To be fair

Honest pricing — Sandro found the blockage had cleared and charged nothing because he 'didn't do anything' (cited in 1 of 100 reviews)
Professionalism cited in 42 of 100 reviews; repeat customers request specific techs (Robert, Drazon) by name (cited in 2 of 100 reviews)
Clear step-by-step communication on pricing and solutions (2 communication mentions) (cited in 1 of 100 reviews)

What reviewers praise

“Great experience. Highly recommended.”

Noah · ★★★★★ · Google · Dec 2025

The most critical take we found

“I had a leak in my shower and a technician came out to diagnose it. He did not open the shower handle or inspect the cartridge, and instead immediately recommended a full valve replacement requiring drywall removal, quoting over $1,000. I later got a second …”

Leslie Velasquez · ★ · Google · Nov 2025

We read 100 of 511 reviews · newest from Dec 2025

(615) 239-1288

Full report →Website ↗

CORE Plumbing & Drain Cleaning

Top pick24/7 per Google listingSmall track record

5.0 (47 Google reviews) 18.6 mi from downtown Fairview

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Perfect 5.0 across 47 of 48 analyzed reviews; owner Rick/Ric noted for late-night priority calls and a burst pipe fixed in under an hour.

Rating mix — of the 15 reviews we analyzed47 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Answers late-night calls and prioritizes emergencies — one clog flooding showers and walls fixed first thing next morning (cited in 1 of 48 reviews)
Fast fixes including a burst pipe repaired in under an hour (cited in 1 of 48 reviews)
Thorough leak detection, cutting drywall to find a pinhole and not quitting until the source was found (cited in 2 of 48 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Rick was so quick and friendly! Fixed our burst pipe in under an hour.”

Matt Vonderlin · ★★★★★ · Google · Dec 2022

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 48 of 47 reviews · newest from Dec 2022

(615) 506-6490

Full report →Website ↗

The Hot Water Heater Pros

Top pick24/7 per Google listing

5.0 (616 Google reviews)4.4 on Yelp (21) 14.2 mi from downtown Fairview

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

93 of 100 analyzed reviews are 5-star. Specialist focus is unmistakable: 61 of 100 reviews mention water heaters. Same-day or next-day installs after overnight tank failures recur. One Yelp customer paid $475 for ~1 hour of labor on a customer-supplied part.

Rating mix — of the 15 reviews we analyzed616 total on Google

5★10

4★2

3★0

2★1

1★2

What reviewers keep saying

Robert called Laurie B. back within 30 minutes of a Monday-evening water heater failure and had techs on site early the next morning. (cited in 1 of 100 reviews)
A C. submitted an overnight online form for a failed water heater and had a new unit installed the next day. (cited in 1 of 100 reviews)
Bonnie Walker's 3-year-old tank failed at 5pm Friday — under warranty, they confirmed unrepairable Friday and scheduled Monday install at the original warranty price. (cited in 1 of 100 reviews)

What reviewers complain about

Shan M. (Yelp) supplied the part herself; 2 techs spent under an hour installing it and the bill was $475 — she found other companies who would do the same install for $275. (1 of 100 reviews)
Jason Duke says techs misdiagnosed his issue as a high thermostat setting (charged $125); the real cause was a fried top element, which a different company replaced. (1 of 100 reviews)

What reviewers praise

“Our hot water heater blew up after 5P on a Friday. We called The Hot Water Heater Pros since they had installed it 3 yrs ago, & it remained under warranty. They found our records, came by to confirm that repair was not possible, & scheduled the replacement …”

Bonnie Walker · ★★★★ · Google · Mar 2026

The most critical take we found

“This company is overpriced and does not have fair pricing. I supplied the part and they took less than one hour (2 men) to install my part on my existing water heater. The bill was $475. When I called to discuss the bill and asked them to convert my …”

Shan M. · ★ · Yelp · Dec 2022

We read 100 of 616 reviews · newest from Mar 2026

(615) 842-0833

Full report →Website ↗

Airstream Services HVAC, Electrical & Plumbing

Top pick24/7 per Google listing

5.0 (273 Google reviews) 17.6 mi from downtown Fairview

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

All 93 of 93 analyzed reviews are 5-star. Visible-tracker scheduling and named techs (Ryan S, Michael, Hudson) recur. Most service mentions are HVAC and electrical rather than plumbing — water-heater and toilet/faucet repairs appear only a handful of times.

Rating mix — of the 15 reviews we analyzed273 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Anna Harut got same-day service with on-time arrival from tech Ryan; Hudson saved a real-estate transaction by arriving promptly on a time-sensitive call. (cited in 2 of 93 reviews)
Cheryll Lewis writes Airstream uses a visible tracker so customers know exactly when techs are arriving, which she has used multiple times. (cited in 1 of 93 reviews)
Susan Gechele's HVAC service came in cheaper than any prior company and tech Michael declined to push aggressive upsells. (cited in 1 of 93 reviews)

What reviewers complain about

Plumbing appears to be a small slice of Airstream's work — only 5 plumber-cost mentions and 2 water-heater mentions in 93 reviews, vs heavy HVAC and electrical volume. (2 of 93 reviews)

What reviewers praise

“Airstream was quick to respond and scheduled same day service. The technician arrived on time and finished the work properly. Ryan was quick and professional! I am thankful to him. Fixed my issue.”

Anna Harut · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 93 of 273 reviews · newest from Feb 2026

(615) 912-1693

Full report →Website ↗

PlumbingPro

Top pick24/7 per Google listing

5.0 (178 Google reviews) 16.9 mi from downtown Fairview

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

96 of 97 analyzed reviews are 5-star with near-perfect 0.997 review consistency. Lead tech Brian is named in over a dozen reviews. Documented after-hours call at 8pm with fair pricing, and same-morning shower repair scheduling.

Rating mix — of the 15 reviews we analyzed178 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Devin came out around 8pm on an after-hours call; reviewer specifically calls out 'Fair pricing for an after hours call.' (cited in 1 of 97 reviews)
Brian and Eli diagnosed and resolved a problem within a few hours of the initial call and presented two cost-effective options. (cited in 1 of 97 reviews)
Commercial customer (40k sqft venue Facility Manager on Broadway) uses them repeatedly with same-day invoicing and same-day fixes. (cited in 1 of 97 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Brian helped us with a new water softener. From his first initial visit, he demonstrated diligence and care. He ensured that his quote covered our needs, including a walk through the crawlspace to get actual eyes on our pipes. He explained how the system …”

Victor Kareh · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 97 of 178 reviews · newest from Feb 2026

(615) 985-8361

Full report →Website ↗

Real Deal Solutions, LLC

Top pick24/7 per Google listing

5.0 (137 Google reviews) 15.3 mi from downtown Fairview

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5★ on 137 reviews — 5 of 5 analyzed all 5-star; full-house replumb completed in 1 day by Tyler's crew; no upsell approach cited; warranty honored; HVAC also offered.

Rating mix — of the 5 reviews we analyzed137 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 137 reviews so far. Treat this as a first read.

What reviewers keep saying

Complete home replumb in 1 day: Tyler and crew handled full replumb, cleaned up, and left everything as found per reviewer (cited in 1 of 5 reviews)
Warranty honored: company kept promise on follow-through per reviewer; no upsell noted in most recent tech visit (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Tyler was awesome! We had a backflow of water ftom the washer drain pipe. Tyler came in, checked it all out and came up with a solution. He was very knowledgable about our home water filtration sytem as well. Thank you Tyler! Update: These guys at Real Deal …”

Becky Roberson · ★★★★★ · Google · Jan 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 137 reviews · newest from Jan 2026

(615) 664-7768

Full report →Website ↗

Prodigy Sewer & Drain

Top pick24/7 per Google listing

4.8 (136 Google reviews)5.0 on Yelp (7) 17.1 mi from downtown Fairview

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

96 of 100 analyzed reviews are 5-star. Owner Mark is named repeatedly with 30-minute response times. Customer flagged a $950 hydro-jet quote for a gutter downspout. Specialty equipment for hydro-jetting and pipe lining is a real differentiator.

Rating mix — of the 15 reviews we analyzed136 total on Google

5★13

4★0

3★0

2★1

1★1

Why we're cautious

One repeat customer says follow-up communication evaporated after the initial sale and the actual cause was a workmanship issue left behind by their own tech. (1 of 100 reviews)
Julio Costabal was quoted $950 for hydro-jetting a gutter downspout — he flags this as expensive even though the diagnosis turned out useful. (1 of 100 reviews)
Austin Hough says after a garbage disposal install they 'disappear[ed] for weeks of no response' on a follow-up dishwasher issue that turned out to be a plug left from the disposal install. (1 of 100 reviews)

To be fair

Sam Shepherd and Tanner Richards both document a 30-minute arrival window from initial call — Mark located a sewer washout that Hiller Plumbing and a home inspector both missed. (cited in 2 of 100 reviews)
Sunday early-morning gas-leak response: Mark picked up after the customer called about 10 places, gave a quote over the phone, and got there quickly on the coldest day of the year. (cited in 1 of 100 reviews)
Lucas Boto specifically calls out modern equipment for diagnosis, descaling, hydro-jetting, and pipe lining 'without major demo' — a specialty edge over generalists. (cited in 1 of 100 reviews)

What reviewers praise

“Once again I called Prodigy Rooter & Drain & had a plumber at my door within 30 minutes! Bob found our washout after a home inspector couldn’t find twice & Hiller plumbing, an overpriced operation failed to locate. Prodigy was very reasonable priced, …”

Sam Shepherd · ★★★★★ · Google · Mar 2026

The most critical take we found

“950 USD water jet. Had a gutter downspout that seemed blocked, with water pooling around the area. I suspected a water jet might fix it, so I contacted Prodigy on Friday morning. They scheduled me for noon the same day, then called back a few minutes later …”

Julio Costabal · ★★ · Google · Nov 2025

We read 100 of 136 reviews · newest from Mar 2026

(629) 276-6322

Full report →Website ↗

Mr Rooter Plumbing of Franklin

Top pick24/7 per Google listing

5.0 (114 Google reviews) 18.4 mi from downtown Fairview

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

All 91 of 91 analyzed reviews are 5-star with perfect 1.0 review consistency. Named techs (Amir, Drazan, Sandro, Mark, Mr. Kozul) recur across multi-year reviews. Reviewers mention day-after-Christmas service, weekend availability, and free repair add-ons.

Rating mix — of the 15 reviews we analyzed114 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Drazan's team installed a whole-house water filter and worked all day to fix a broken house-to-outside pipe; they wore shoe covers indoors and cleaned up after themselves. (cited in 1 of 91 reviews)
Sandro provided service the day after Christmas; Mitra Mehrad notes they respond on weekends and evenings. (cited in 2 of 91 reviews)
Amir fixed a second small problem in another bathroom for free during a scheduled visit. (cited in 1 of 91 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Amir was an outstanding and VERY knowledgeable! He understood the issue and helped explain to the customer what her problem was.”

Supa Ed1tz · ★★★★★ · Google · Dec 2025

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 91 of 114 reviews · newest from Dec 2025

(615) 909-5925

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Busy Bee Plumbing, Heating, & Air Conditioning

Caveats apply24/7 per Google listing

4.9 (1,469 Google reviews)1.3 on Yelp (10) 19.1 mi from downtown Fairview

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

A+ BBB-accredited with 90 of 100 5-star, but 7 of those analyzed are 1-star Yelp reviews alleging overcharging ($581 thermostat) and missed warranty/emergency fixes.

Rating mix — of the 15 reviews we analyzed1,469 total on Google

5★8

4★0

3★1

2★1

1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Pricing-gouging pattern: thermostat billed at $581 vs $67-100 retail, manager defended it as overhead (1 of 100 reviews)
Same-day appointment no-show — caller notified at 5:50pm a 10am-6pm slot wouldn't be met (1 of 100 reviews)
Disputed gas-leak inspection: charged $450, said no leak, but a second company found and fixed the leak (1 of 100 reviews)

To be fair

Same-day and Saturday-night water heater installs handled quickly, with helpful office staff (cited in 1 of 100 reviews)
Steps in after other companies stall, fixing a hot-water leak another plumber left for days (cited in 1 of 100 reviews)

What reviewers praise

“Thank you Busy Bee and thank you Jonathan Burton!! I had a stream of hot water leaking in one of my bathtubs. I had originally called another plumbing company (BIG MISTAKE) They came out, assessed the problem and told me they needed to order the parts in …”

Cindy Binkley · ★★★★★ · Google · May 2026

The most critical take we found

“Heat was out. It was cold. Called Busy Bee and they came out later that day. Tech said the thermostat needed to be changed. We asked how much and tech said $581. It was late and not enough time to call anyone else so we said go ahead. I looked up how much the …”

Arbed R. · ★ · Yelp · Dec 2024

We read 100 of 1,469 reviews · newest from Dec 2024 · BBB A+ accredited

(615) 647-5844

Full report →Website ↗

Benjamin Franklin Plumbing of Nashville

Caveats apply24/7 per Google listing

4.9 (3,034 Google reviews)3.3 on Yelp (77) 15.0 mi from downtown Fairview

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ over 3,034 reviews and BBB A+, but 14 of 100 analyzed reviews flag pricing — $427 for a small pipe, $300+ for a faucet swap.

Rating mix — of the 15 reviews we analyzed3,034 total on Google

5★7

4★0

3★1

2★2

1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Charged $99 to remove a blanket from a tankless heater under guarantee — reviewer calls it a scam (1 of 100 reviews)
$300+ quoted for a simple bathroom faucet replacement that another plumber did for $100 (1 of 100 reviews)
Pricing complaints in 14 of 100 reviews plus a club-membership upsell; $427 to replace a short plastic pipe (2 of 100 reviews)

To be fair

Fast response cited in 25 of 100 reviews; techs showed within an hour for a busted water heater and a Sunday pressure-regulator job (cited in 2 of 100 reviews)
On-time, well-communicated visits (38 professional, 8 communication mentions); tech texted en route and arrived on schedule (cited in 2 of 100 reviews)
Same-day toilet/drain fixes within 24 hours of calling (cited in 1 of 100 reviews)

What reviewers praise

“Jessy and Jeremy are truly outstanding plumbers who exceeded every expectation. They arrived on time, were professional and friendly, and immediately made me feel confident in their expertise. They carefully explained the issue, diagnosed it thoroughly, and …”

Ben Watts · ★★★★★ · Google · Mar 2026

The most critical take we found

“Our tankless water heater under guarantee. I’m cover heater in my blanket. After my water comes out warm not hot. Technician come to my house, take off blanket and water start coming hot. They charge for it $99 It’s ridiculous. Be careful. Looks like scam. We …”

Gyuzel Fedorov (Gyuzel Fedorov) · ★ · Google · Jan 2026

We read 100 of 3,034 reviews · newest from Mar 2026 · BBB A+ accredited

(615) 590-3240

Full report →Website ↗

Golden Plumbing

Caveats apply24/7 per Google listing

4.9 (299 Google reviews)4.8 on Yelp (19) 17.6 mi from downtown Fairview

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

97 of 100 analyzed reviews are 5-star, but two negative reviews cite a $1071 quote to replace Roman tub cartridges (trim already supplied) and a $400 quote for a clogged sink another plumber cleared for $69. Strong on tank water heater installs and gas leak emergencies.

Rating mix — of the 15 reviews we analyzed299 total on Google

5★12

4★0

3★0

2★0

1★3

Why we're cautious

Two separate complaints about estimates that look high vs. competitors ($1071 for cartridges, $400 vs $69 for a clogged sink) — get a second quote on small jobs. (2 of 100 reviews)
Debbie Micca was quoted $1071 just to replace cartridges on a Roman tub faucet, with the trim already supplied — calls the estimate 'outrageous.' (1 of 100 reviews)
Yelp reviewer says they were quoted $400 for a clogged sink that another plumber cleared for $69 — flags possible markup on simple drain work. (1 of 100 reviews)

To be fair

Tisha Hood's review documents a multi-day gas-meter lockout saga where the team got her 85-year-old mother's gas service restored after Piedmont Gas locked out the meter for a leak. (cited in 1 of 100 reviews)
Brian and his associate installed a new water tank, hauled off the old one, and Cathy Crump says pricing was 'very reasonable' and scheduling was quick. (cited in 1 of 100 reviews)
Manager Jordan and scheduler Hannah are repeatedly named for quick scheduling and clear communication. (cited in 2 of 100 reviews)

What reviewers praise

“⭐⭐⭐⭐⭐ We had a great experience with Golden Plumbing. Kyle was very transparent with his assessment and took the time to clearly explain the situation, which we really appreciated. Jordan, the manager, was also extremely helpful and very responsive, he …”

Good People · ★★★★★ · Google · Mar 2026

The most critical take we found

“Absolute Con Artists!!!!! DO NOT CALL THESE PEOPLE!!!!! Tried to charge me $400 for a clogged sink! Another plumber fixed it for $69 If your equipment is so costly it causes you to overcharge your customers for routine work others would charge a fraction of …”

An E. · ★ · Yelp · Sep 2024

We read 100 of 299 reviews · newest from Mar 2026

(931) 208-0520

Full report →Website ↗

Rapid Response Plumbing, Heating & Cooling

Caveats apply24/7 per Google listing

4.9 (226 Google reviews)2.3 on Yelp (3) 14.7 mi from downtown Fairview

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

92 of 98 analyzed reviews are 5-star but 5 are 1-star. One 1-star says technician arrived 3 hours past a 4-hour window and quoted $400 for a 'simple inexpensive fix,' lowered to $175 when refused. Strong on same-day storm response and Sunday calls.

Rating mix — of the 15 reviews we analyzed226 total on Google

5★11

4★0

3★0

2★0

1★4

Why we're cautious

One 1-star review documents a $400 quote dropping to $175 after pushback on a 'simple inexpensive fix' — pattern of negotiable initial pricing. (1 of 98 reviews)
Lisa Mathis says the tech arrived 3 hours past the 4-hour window and quoted $400 for a fix that dropped to $175 when she refused — suggests time-window slippage and initial markup tactics for some calls. (1 of 98 reviews)
Raphael Villas notes the arrival tracker 'was not accurate' and he had to call customer service to get a real ETA, though the work itself was fine. (1 of 98 reviews)

To be fair

Xae Tucker writes the main pipe line repair was completed same day with no hidden charges; Chad responded on short notice on a Sunday and finished in under an hour. (cited in 2 of 98 reviews)
Tech Neal is named multiple times for laying out three pricing options upfront, including on a Saturday call. (cited in 2 of 98 reviews)
Storm-response work cited: HVAC tech Keith and electrician Jeremiah diagnosed and upgraded systems after a storm, leading the customer to sign an annual maintenance plan. (cited in 1 of 98 reviews)

What reviewers praise

“Rapid response sent the most amazing team to replace my furnace and 2 AC units. Justin, Leon and Landon were detailed, honest and somewhat perfectionist in my opinion. I was so happy I went with Rapid over the other 3 quotes I got, they really did a great …”

Jeff Varga · ★★★★★ · Google · Feb 2026

The most critical take we found

“3 hours pass the 4 hour window. Wanted $400 for a simple inexpensive fix. Lowered to 175 when said no. Never use again.”

Lisa Mathis · ★ · Google · Oct 2025

We read 98 of 226 reviews · newest from Feb 2026

(615) 914-3330

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing

5.0 (143 Google reviews) 17.6 mi from downtown Fairview

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

77 of 79 analyzed reviews are 5-star. Tech Bo is named in 5+ reviews including a 7am Saturday call resolved by 9:30am. Negative outliers: one Sunday call charged $565 just to look down a main line, and another billed $581 for 1.5 hours.

Rating mix — of the 15 reviews we analyzed143 total on Google

5★14

4★0

3★0

2★0

1★1

Why we're cautious

Two separate Google reviews call out pricing of $565+ for what reviewers viewed as minor diagnostic work. (2 of 79 reviews)
Chris Clark says Bo charged $565 just to look down the main line and recommends calling the city first (free) — flags hourly/inspection markups. (1 of 79 reviews)
Bob Becker rates 4 stars and notes $581 for 1.5 hours is 'too expensive' and they 'should charge by the hour' — pricing model frustration. (1 of 79 reviews)

To be fair

Melissa Collette called at 7am Saturday with a kitchen sink clog; the work was complete before 9:30am same morning. (cited in 1 of 79 reviews)
Noah handled an after-hours call at a rental property and resolved the issue in a timely manner. (cited in 1 of 79 reviews)
Bo and Dan tag-teamed a job: Bo handled the plumbing while Dan handled water-damage cleanup and gave an estimate on site — broader scope than many competitors. (cited in 1 of 79 reviews)

What reviewers praise

“Bo did an excellent job quickly figuring out the issue with my tub and helping me understand best practices for the future. Would definitely recommend.”

Kristal Matlock · ★★★★★ · Google · Dec 2025

The most critical take we found

“This guy Bo showed up and charged. $565 just to look down the main line, when I could’ve called the city first - what a scam, thx for nothing Bo and Roto Rooter. Always call the city first! That’s free”

Chris Clark · ★ · Google · May 2025

We read 79 of 143 reviews · newest from Dec 2025

(615) 264-9066

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Lee Company

We'd call someone else first24/7 per Google listing

4.7 (1,606 Google reviews)2.9 on Yelp (100) 18.3 mi from downtown Fairview

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Only 55 of 100 analyzed reviews are 5-star and 35 are 1-star — the worst ratio in this batch. Recurring complaints: 6-12 week appointment delays for members, 2-hour windows missed by 4-5 hours, and aggressive add-on sales using fear of system failures.

Rating mix — of the 15 reviews we analyzed1,606 total on Google

5★8

4★0

3★0

2★1

1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

35 of 100 analyzed reviews are 1-star — far higher negative rate than other Franklin plumbers in this dataset. (3 of 100 reviews)
Maintenance-plan members report 6-12+ week waits for service they pre-paid for, with 2-hour appointment windows routinely blown by 4-5 hours. (1 of 100 reviews)
Pattern of fear-based upselling on costly add-ons noted in multiple negative reviews. (1 of 100 reviews)

To be fair

Electrician Joseph Richey is named for handling 70-year-old house wiring; HVAC tech Caleb followed through on a unit install with on-time arrival. (cited in 2 of 100 reviews)
Yelp customer Edmund K. got a Sunday HVAC service call response with a next-day system replacement install. (cited in 1 of 100 reviews)

What reviewers praise

“Jonathan and Jacob were outstanding! They were professional, friendly, and maintained a clean and organized work area throughout the entire job. They showed great patience and care, especially with the more challenging aspects of the project. I would highly …”

APRIL MCVAY · ★★★★★ · Google · Feb 2026

The most critical take we found

“Such a joke - you ask them to wear shoe covers in your home and sure they place them on then walk outside in and out. WHAT IS THE POINT?? They have come repair a leak in my home. Months later from the work they did, another leak. Then they repair that one …”

Martha G. · ★ · Yelp · Dec 2025

We read 100 of 1,606 reviews · newest from Feb 2026

(615) 567-1000

Full report →Website ↗

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Fairview we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,211 reviews across 14 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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