Mr. Rooter Plumbing of South Nashville
Plumber · Nashville, TN · Open 24 hours per Google listing
Our verdict
97 of 100 analyzed reviews are 5★ (0.96 consistency); honest techs who walked away with no charge when a clog resolved itself.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 15 plumbers we've reviewed in Nashville, TN · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Honest pricing — Sandro found the blockage had cleared and charged nothing because he 'didn't do anything'
1 cited review
“When Sandro got here, the problem had mostly resolved itself, but he was very thorough in checking everything. At the end, no charge. He said he didn't do anything! These guys are honest, and respectful.”
Professionalism cited in 42 of 100 reviews; repeat customers request specific techs (Robert, Drazon) by name
Cited in 2 of the 100 reviews we analyzed.
Clear step-by-step communication on pricing and solutions (2 communication mentions)
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Over-diagnosis flagged once: $1,000+ full valve replacement quoted for a shower leak fixed by simply tightening the cartridge
“He did not open the shower handle or inspect the cartridge, and instead immediately recommended a full valve replacement requiring drywall removal, quoting over $1,000. I later got a second opinion and the issue was resolved simply by tightening the existing cartridge.”
One reviewer reports a tech recommended a $1,000+ valve replacement without inspecting the cartridge; a second opinion fixed it by tightening the existing one
“He did not open the shower handle or inspect the cartridge, and instead immediately recommended a full valve replacement requiring drywall removal, quoting over $1,000. I later got a second opinion and the issue was resolved simply by tightening the existing cartridge.”
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I had a leak in my shower and a technician came out to diagnose it. He did not open the shower handle or inspect the cartridge, and instead immediately recommended a full valve replacement requiring drywall removal, quoting over $1,000. I later got a second opinion and the issue was resolved simply by tightening the existing cartridge. I did call the company to share this, but I wanted to leave a review so others …”
Positive
“Great experience. Highly recommended.”
“Outstanding explained the problem talked with us every step of the way. Explained pricing and solutions. Excellent, Excellent customer service from our technician. He was kind, patient, and overall was a pleasure to work with! He deserves a Christmas bonus!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2025.
Across platforms
Should you hire Mr. Rooter Plumbing of South Nashville?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
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Nearby: Nashville · Pegram · Hendersonville · Fairview