Golden Plumbing
Plumber · Franklin, TN · Open 24 hours per Google listing
Our verdict
97 of 100 analyzed reviews are 5-star, but two negative reviews cite a $1071 quote to replace Roman tub cartridges (trim already supplied) and a $400 quote for a clogged sink another plumber cleared for $69. Strong on tank water heater installs and gas leak emergencies.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Tisha Hood's review documents a multi-day gas-meter lockout saga where the team got her 85-year-old mother's gas service restored after Piedmont Gas locked out the meter for a leak.
Cited in 1 of the 100 reviews we analyzed.
Brian and his associate installed a new water tank, hauled off the old one, and Cathy Crump says pricing was 'very reasonable' and scheduling was quick.
1 cited review
“Brian and his associate were very knowledgeable and did an excellent job of installing our new water tank. They hauled off the old tank and cleaned everything up very well.”
Manager Jordan and scheduler Hannah are repeatedly named for quick scheduling and clear communication.
1 cited review
“Kyle was very transparent with his assessment and took the time to clearly explain the situation, which we really appreciated. Jordan, the manager, was also extremely helpful and very responsive”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two separate complaints about estimates that look high vs. competitors ($1071 for cartridges, $400 vs $69 for a clogged sink) — get a second quote on small jobs.
“Outrageous estimate to replace cartridges on a Roman tub faucet - $1071!! Are you kidding me 😡and I HAD the trim so was not part of pricing!”
1 more cited review
“Tried to charge me $400 for a clogged sink! Another plumber fixed it for $69”
Debbie Micca was quoted $1071 just to replace cartridges on a Roman tub faucet, with the trim already supplied — calls the estimate 'outrageous.'
“Outrageous estimate to replace cartridges on a Roman tub faucet - $1071!! Are you kidding me 😡and I HAD the trim so was not part of pricing!”
Yelp reviewer says they were quoted $400 for a clogged sink that another plumber cleared for $69 — flags possible markup on simple drain work.
“Tried to charge me $400 for a clogged sink! Another plumber fixed it for $69”
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Absolute Con Artists!!!!! DO NOT CALL THESE PEOPLE!!!!! Tried to charge me $400 for a clogged sink! Another plumber fixed it for $69 If your equipment is so costly it causes you to overcharge your customers for routine work others would charge a fraction of the cost for than that's on you. Your technician mentioned non of the warranties or other costly equipment you mentioned just that it would be $400 to clean …”
“Extremely overpriced service. I was charged over $300 to replace an expansion tank on my water heater, a job that took about 10 minutes. To make matters worse, I provided the replacement tank myself. They advertise “free in-home estimates,” but after quoting such a high price I should have asked the technician to leave. I also still have not received an invoice, which should have been provided immediately after the …”
Positive
“⭐⭐⭐⭐⭐ We had a great experience with Golden Plumbing. Kyle was very transparent with his assessment and took the time to clearly explain the situation, which we really appreciated. Jordan, the manager, was also extremely helpful and very responsive, he replied quickly and made the whole process smooth and easy. Overall, their professionalism, honesty, and quick communication made a big difference. Highly recommend …”
“I love that they had someone to answer the phone who could schedule a technician to come by quickly and give an estimate. Got a text day of appointment letting me know when to expect my technician and their name. Professional and straightforward in explaining issue and pricing. They got to work quickly and didn’t tear up my home, cleaned up after themselves. Fantastic work!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Golden Plumbing?
Hire if
- You need clear communication and upfront explanations
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Golden Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Golden Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: College Grove · Nashville · Fairview · Pegram