Cumberland Comfort Pros llc.
Plumber · Crossville, TN · Open 24 hours per Google listing
Our verdict
4.9★ across 42 reviews; 5 of 5 sampled are 5-star with consistent themes: on-time arrival, transparent pricing, and a tankless water heater + gas line install that exceeded expectations.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 13 plumbers we've reviewed in Crossville, TN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Completed tankless water heater install and gas line run for new-to-area customer; went "over and beyond" per reviewer — pricing and quality cited positively
1 cited review
“We had them come back out and quote us a tank less water heater and run gas lines for us. They went over and beyond and did an amazing job. We are so happy they are coming back out to do another big project for us.”
Fixed HVAC unit correctly on first visit after another local company failed — and caught electrical issues not in original scope
1 cited review
“They came out quickly and gave us a very reasonable quote for a new prefab pad, leveling out our unit, and duct cleaning. I could not be happier with the job they did. It was fixed correctly the first time.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Arrived on time or early in 2 of 5 sampled reviews; technicians described as patient and responsive to questions
1 cited review
“Josh Miller did an excellent job, very professional and friendly. Their technicians were friendly and patient answering all my questions and concerns. Arrived on time.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We are new to the area. We started with another Heating andAir Company to do regular check up. They could not come out for about 2 months. It was real important or us to get the heat checked out before we got cold weather. Cumberland Comfort Pros got us schedule quickly and did our check up. We were so happy we became one of their maintenance customers. Due to that we had them come back out and quote us a tank less …”
“We had to replace our hvac unit. Josh came out and did a wonderful job working with us, helping us get ours working until we were able to replace our unit. Richard and Kenny came out, did the job in one day. Also found some electrical issues that saved us from potential further issues. Would highly recommend cumberland comfort pros”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 42 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Cumberland Comfort Pros llc.?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Cumberland Comfort Pros llc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Crossville · Clarkrange