Masters Plumbing
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Based on review analysis
1 concern
Charged $7,240 for 3 hour slab rough in on 1 bathroom — reviewer alleges price gouging of out of state owner; original quote was $10,000 for full scope
Trust Score: 0/100 · Based on 5 reviews
AvoidOur Verdict
#15 of 15 in Crossville, TN
No standout specialties
- You're highly price-sensitive
Hire if: You need high-quality work that holds up over time
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You want detailed upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 4 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 5 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Massive pricing dispute: quoted $10,000 for full plumbing, charged $7,240 for slab rough-in only (4 drains in 3 hours) — out-of-state customer felt taken advantage of
Charged $7,240 for 3 hour slab rough in on 1 bathroom — reviewer alleges price gouging of out of state owner; original quote was $10,000 for full scope
Pricing
Massive pricing dispute: quoted $10,000 for full plumbing, charged $7,240 for slab rough-in only (4 drains in 3 hours) — out-of-state customer felt taken advantage of
Customer reviews
Reviews from Google, Yelp & more
Best plumbers in town
These plumbers were great. They fixed my septic system no problem and installed a yard hydrant. I could tell they were professional because they said my field line was reparable unlike the other plumbers I called that wanted me to pay for an entirely new one. I highly recommend them for your plumbing needs.
I use Masters plumbing 8 years ago when I renovated the house and was very pleased with their performance and have used them ever since for when anything ever comes up
I used Masters plumbing for the slab rough in plumbing on my barn I'm building on my property in Crawford. Initially I received a quote of $10,000 for all my plumbing (rough in, installing water line from the meter to the barn and finishing). There is 1 bathroom in my barn, that's it. When Masters came over, they were done with my slab rough in in less than 3 hours. I had to pay $7,240!!!! For 1 drain pipe for a toilet, one for a sink, one for a tub and one for a washer, that's it. These guys are crooks that took advantage of me because I live out of state and I had my concrete guy showing up to pour my slab the next day. I asked for an itemized invoice as to show how he arrived at this figure but I haven't received anything. Then he sent me a text saying it would cost me $5,350 !!! to dig my water line 60 feet from the meter (which was supposed to be included in the rough in quote), and again no itemization on materials and hours. He quoted me a 2 bedroom size septic tank for $8400 (best case scenario). These people claim to have integrity on their website, but in reality they are super unprofessional and not honest at all. Stay away from this company! I ended up paying the $7,240, my water line is not done and now I have to contact someone else to finish it.
Business details
Service area
Based in Crossville. Serves 1 nearby cities within 20 miles:
Masters Plumbing