Masters Plumbing
Plumber · Crossville, TN
Our verdict
4.2★ across 5 reviews; only 4 analyzed with 3 five-stars / 1 one-star; pricing dispute on slab rough-in ($7,240 for 4 drains) is a major red flag; septic and water line repairs praised by satisfied repeat customer.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 13 plumbers we've reviewed in Crossville, TN · compare all →
Our opinion, based on the 4 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 4 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Correctly assessed repairable field line when other plumbers pushed full replacement — saved customer significant cost
1 cited review
“These plumbers were great. They fixed my septic system no problem and installed a yard hydrant. I could tell they were professional because they said my field line was reparable unlike the other plumbers I called that wanted me to pay for an entirely new one.”
8-year repeat customer relationship documented; reliable for ongoing plumbing maintenance
Cited in 1 of the 4 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Charged $7,240 for 3-hour slab rough-in on 1 bathroom — reviewer alleges price gouging of out-of-state owner; original quote was $10,000 for full scope
“Initially I received a quote of $10,000 for all my plumbing (rough in, installing water line from the meter to the barn and finishing). There is 1 bathroom in my barn, that's it. When Masters came over, they were done with my slab rough in in less than 3 hours. I had to pay $7,240!!!! These guys are crooks that took advantage of me because I live out of state.”
Massive pricing dispute: quoted $10,000 for full plumbing, charged $7,240 for slab rough-in only (4 drains in 3 hours) — out-of-state customer felt taken advantage of
“Initially I received a quote of $10,000 for all my plumbing (rough in, installing water line from the meter to the barn and finishing). There is 1 bathroom in my barn, that's it. When Masters came over, they were done with my slab rough in in less than 3 hours. I had to pay $7,240!!!! These guys are crooks that took advantage of me because I live out of state.”
Keep it in proportion: these concerns are cited in 1 of the 4 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I used Masters plumbing for the slab rough in plumbing on my barn I'm building on my property in Crawford. Initially I received a quote of $10,000 for all my plumbing (rough in, installing water line from the meter to the barn and finishing). There is 1 bathroom in my barn, that's it. When Masters came over, they were done with my slab rough in in less than 3 hours. I had to pay $7,240!!!! For 1 drain pipe for a …”
Positive
“I use Masters plumbing 8 years ago when I renovated the house and was very pleased with their performance and have used them ever since for when anything ever comes up”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 4 of 5 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Should you hire Masters Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Masters Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Crossville · Clarkrange