FastPlumber near me

The 15 24/7 plumbers serving Baltimore

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,339 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown BaltimoreHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,339 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Baltimore →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

All Clear Plumbing & Drain Service, LLC

Top pick24/7 per Google listing
4.9 (560 Google reviews) 11.7 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

97 of 100 analyzed reviews 5-star; water-heater replacement is the standout specialty (35 mentions). 23 fast-response mentions, often next-day installs after a no-hot-water call.

Rating mix — of the 15 reviews we analyzed560 total on Google
5★12
4★0
3★1
2★0
1★2

What reviewers keep saying

  • Next-day water-heater replacement is the core strength (35 water-heater mentions) (cited in 3 of 100 reviews)
  • Quick to respond on no-hot-water calls (fast_response=23, 13 same-day mentions) (cited in 2 of 100 reviews)
  • Clean, on-time installs with excess material removed (workmanship=12) (cited in 2 of 100 reviews)

What reviewers complain about

  • 2 of 100 analyzed reviews are 1-star, dropping consistency to 0.91 against the 4.9 average
What reviewers praise
“Brandon was very knowledgeable and completed to job with ease.”
Kim H · ★★★★★ · Google · Dec 2025
The most critical take we found
“Had All Clear out Monday afternoon to snake out a toilet. I had used them before and thought I could trust them. They charged me almost $800. After the fact, I checked with other plumbers and discovered normally the charge would be between $300-400. I called …”
Donald White · ★ · Google · Oct 2025

We read 100 of 560 reviews · newest from Dec 2025

(301) 479-8996
Full report →Website ↗
2

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (4,085 Google reviews) 8.7 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Big-volume Roto-Rooter (4,085 reviews) shines on after-hours emergencies — Thanksgiving and Sunday calls resolved in under an hour — but pricing draws fire.

Rating mix — of the 14 reviews we analyzed4,085 total on Google
5★12
4★0
3★0
2★0
1★2

Why we're cautious

  • Reviewer quoted ~$1,000 to unclog a kitchen sink after minimal assessment, with pricing justified only as 'standard' (1 of 81 reviews)
  • Pricing is the recurring gripe — one reviewer quoted roughly $1,000 to unclog a kitchen sink, another called the price 'a bit high' (2 of 81 reviews)

To be fair

  • True 24/7 emergency muscle — sewer backup at 10pm Thanksgiving and a Saturday water-heater swap both resolved within an hour of the call (cited in 2 of 81 reviews)
  • Sunday main-line clog handled with no extra emergency fee charged (cited in 1 of 81 reviews)
  • Technicians repeatedly praised for explaining the job clearly and cleaning up (themeCounts.professional=41) (cited in 2 of 81 reviews)
What reviewers praise
“Zauza Dochung was the technician that came out and fixed the reported link. He showed up with a smile and a good since of humor. He assessed the issue and was able to fix it without an issue. He was very patient and able to walk me through the issue and the …”
Sonia McCleary · ★★★★★ · Google · Jan 2026
The most critical take we found
“called for a technician to come over to fix a clogged kitchen sink (asian guy). He asked 3-4 questions max (if its clogged from upstairs level or around the house or only the sink), asked how old the house was, and say maybe they would need a long snake to …”
Skape Arts · ★ · Google · Apr 2026

We read 81 of 4,085 reviews · newest from Jan 2026 · BBB A+ accredited

(410) 864-3030
Full report →Website ↗
3

Howard Plumbing

Top pick24/7 per Google listing
4.9 (609 Google reviews) 14.3 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9 stars across 609 reviews; all 5 analyzed reviews are 5-star with fast_response in 4 of 5 — strong same-day dispatch pattern and pricing noted as reasonable in 2 of 5 reviews; 1 review flags expensive pricing.

Rating mix — of the 5 reviews we analyzed609 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 609 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast_response theme in 4 of 5 analyzed reviews; same-day arrival for emergency pressure tank, water leak, and pipe failures explicitly noted (cited in 3 of 5 reviews)
  • Reasonable pricing acknowledged by 1 reviewer who was charged less than expected for a minor repair (cited in 1 of 5 reviews)

What reviewers complain about

  • Expensive theme flagged in 1 of 5 reviews — pricing may run high on some jobs despite satisfaction with service quality (1 of 5 reviews)
What reviewers praise
“Had an emergency leak, well pressure tank rusted out. Josh and his coworker were amazing, very professional and came out right away. They assessed the situation and wasted no time in going to get a replacement tank and install it. Somebody give those guys a …”
Wrangler 1941 · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 609 reviews · newest from Mar 2026

(410) 339-0911
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
4

Brian B. Quick Plumbing

Caveats apply24/7 per Google listing
4.8 (1,497 Google reviews) 17.2 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

fast_response cited in 16 of 88 reviews with weekend dispatch in hours, but 2 one-star reviews report tile damage and an unresolved flood.

Rating mix — of the 15 reviews we analyzed1,497 total on Google
5★11
4★0
3★1
2★1
1★2

Why we're cautious

  • A faucet replacement reportedly cracked bathtub tile and flooded the closet, kitchen, and basement with no callback (1 of 88 reviews)
  • Unresolved-complaint pattern: reviewer says management never followed up four weeks after a slow-response/pricing dispute (1 of 88 reviews)
  • Quality lapses reported — a faucet job cracked tile and flooded multiple rooms (1 of 88 reviews)

To be fair

  • Quick weekend/emergency dispatch — supply-line break had a plumber on-site within 3 hours (fast_response in 16 of 88 reviews) (cited in 2 of 88 reviews)
  • Above-and-beyond, honest techs who avoid unnecessary upsells (cited in 2 of 88 reviews)
  • Reasonable pricing called out on rapid same-day jobs (cited in 2 of 88 reviews)
What reviewers praise
“Mike Smith diagnosed our issue quickly and promptly replaced a water valve, highly recommend!”
Danielle Drory · ★★★★★ · Google · Apr 2026
The most critical take we found
“I have attached some photos of the damage Brian B Quick caused at my house, they were out to simply replace the faucet in the bathtub. They cracked the tile in the bathtub AND installed it incorrectly leading to it flooding the closet, kitchen, and basement. …”
Alex Schwartz · ★ · Google · Apr 2026

We read 88 of 1,497 reviews · newest from Apr 2026 · BBB A+ accredited

(240) 414-4687
Full report →Website ↗
5

Len The Plumber Heating & Air, LLC

Caveats apply24/7 per Google listing
4.7 (16,453 Google reviews) 5.8 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Large 16,453-review chain, BBB A+ accredited, 4.7 average. 93 of 100 analyzed 5-star, but 3 expensive mentions and a 1-star demolition-without-plumbing complaint stand out.

Rating mix — of the 15 reviews we analyzed16,453 total on Google
5★12
4★1
3★0
2★1
1★1

Why we're cautious

  • 1-star: tech did demolition (hole in wall) but no plumbing after a deposit, then no contact for ~2 weeks until customer used another company (1 of 100 reviews)
  • Pricing called expensive; one reviewer warns sign-off locks the cost despite added trips for parts (expensive=3) (1 of 100 reviews)
  • Scheduling/follow-through lapses: a missed calendar entry and an unreturned callback request (2 of 100 reviews)

To be fair

  • Next-day water-main and pipe repairs with shutoff valves and pressure reducers (10 water-heater + water-line mentions) (cited in 2 of 100 reviews)
  • After-hours/late-night work to finish jobs (fast_response=13, weekend_or_emergency=2) (cited in 2 of 100 reviews)
  • Detailed step-by-step explanations and estimates from techs (professional=46, workmanship=22) (cited in 2 of 100 reviews)
What reviewers praise
“We had a ruptured water main leaking inside our basement. We called LtP. The plumber came out a few hours later to inspect and hive us a quote. The repair work happened the next day, which was to replace some pipe, add new shutoff valves and a water pressure …”
Peter Karis · ★★★★★ · Google · Feb 2026
The most critical take we found
“Plumbing tech said Shower/tub diverted & plumbing install would take a day. I can't speak to the plumber’s skill because he didn’t do any plumbing. But he can do demolition. Put a hole in plaster & lathe hallway wall & left. I had put down a deposit & he …”
Ellery Queen · ★ · Google · Oct 2025

We read 100 of 16,453 reviews · newest from Feb 2026 · BBB A+ accredited

(410) 324-3635
Full report →Website ↗
6

Greer Plumbing & Water Heater Repair

Caveats apply24/7 per Google listing
4.9 (457 Google reviews) 6.8 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

457-review shop strong on toilet installs (12 mentions) and weekend calls, but two recent reviews flag billing opacity and office unprofessionalism.

Rating mix — of the 15 reviews we analyzed457 total on Google
5★13
4★0
3★0
2★1
1★1

Why we're cautious

  • Reviewer reports a no-show with zero communication after a 5-hour wait, plus a $375 bill for a clog that wasn't fixed (1 of 99 reviews)
  • Flat-rate billing with no itemized breakdown frustrated an 11-year repeat customer (1 of 99 reviews)
  • Office-staff professionalism cited as a weak point in two recent low-star reviews (2 of 99 reviews)

To be fair

  • Weekend emergency response — a Saturday-evening toilet backup was augered and cleared on the spot (cited in 1 of 99 reviews)
  • Toilet installs done quickly with thorough cleanup (12 toilet-repair mentions, themeCounts.workmanship=12) (cited in 1 of 99 reviews)
  • Techs explain cause and estimate before working; one shower fix came at no charge (cited in 2 of 99 reviews)
What reviewers praise
“Brian from Greer Water Works came out to check on a shower that was not functioning properly. It was not clear whether his company or another contractor was responsible for correcting the issue. He corrected the problem and didn’t charge us. I would recommend …”
Harvey Heyman · ★★★★★ · Google · Dec 2025
The most critical take we found
“I’ve used Greer Water Works for multiple jobs over the past 11 years and have referred them to multiple people without hesitation. However, my recent experience was extremely disappointing. Despite requesting it, I was never provided a clear itemized …”
Casey Carleton · ★★ · Google · Apr 2026

We read 99 of 457 reviews · newest from Dec 2025

(410) 439-8500
Full report →Website ↗
7

Michael & Son Services

Caveats apply24/7 per Google listing
4.7 (8,275 Google reviews)3.9 on Yelp (100) 10.7 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent emergency responder with strong workmanship, but pricing has reportedly increased significantly and occasional diagnostic misses can lead to expensive callbacks.

Rating mix — of the 15 reviews we analyzed8,275 total on Google
5★6
4★1
3★0
2★3
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Major liability dispute: Misdiagnosis led to $23,000+ in water damage; company initially refunded diagnostic fee but charged $4,426 mitigation fee, then re-invoiced after 1+ year. Customer indicates possible future litigation and was ultimately forced to pay. This suggests potential pattern of shifting responsibility for diagnostic errors to customer. (1 of 187 reviews)
  • Warranty service avoidance: One reviewer reports being unable to get warranty service appointment for 3 weeks on work that failed, despite company knowing issue is a public safety concern, suggesting they may be deprioritizing warranty claims (1 of 187 reviews)
  • BBB rating is B- and non-accredited: Combined with 0 complaints in past 3 years suggests either recent issues or avoidance of BBB complaint resolution process

To be fair

  • Fast emergency response: Multiple reviewers report same-day or rapid after-hours service (45 min at 10:30pm, Saturday next-day installation, 3-hour response during holiday crisis) (cited in 3 of 187 reviews)
  • Strong technical workmanship and diagnostics: 8+ reviews specifically praise quality of repairs, thorough troubleshooting, and expert installation (cited in 7 of 187 reviews)
  • Excellent communication and customer care: 6 reviews mention clear explanations, updates on arrival, maintenance education, and courteous demeanor (cited in 6 of 187 reviews)
What reviewers praise
“Jesse James was awesome 😎 explained everything in detail about what needed to be repaired/replaced with the water heater. He gave us options and great pricing. 0% financing for 18 months. We had another company come out first. Didn't like the approach and …”
Michael Hastings · ★★★★★ · Google · Feb 2026
The most critical take we found
“We contacted Michael & Son in September 2023 because our basement toilet was not flushing correctly. A technician came to our residence, snaked the basement toilet, and claimed to have cleared debris from the line. We paid the $737.00 fee charged. Despite our …”
Mary H. T. · ★ · Yelp · Dec 2024

We read 187 of 8,275 reviews · newest from Feb 2026

(410) 929-7190
Full report →Website ↗
8

Catons Plumbing, Drains & Water Cleanup

Caveats apply24/7 per Google listing
4.7 (1,716 Google reviews) 9.6 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

75 of 89 analyzed reviews are 5-star but 10 are 1-star and themeCounts.surprise_fees=2; multiple detailed complaints describe invoiced services that were never performed.

Rating mix — of the 15 reviews we analyzed1,716 total on Google
5★6
4★0
3★1
2★0
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Two detailed 1-star reviews describe being billed for work that was not performed — one for a camera scope listed on the signed invoice, one for a toilet removal/replace the customer had to hire someone else to do (2 of 89 reviews)
  • One reviewer alleges a working main-supply valve broke 'suddenly' during a small pipe replacement, turning the job from a few hundred dollars into $1,200+ (1 of 89 reviews)
  • Upsell-to-replacement pattern: one 3-star reviewer says Caton's quoted $13,000 to replace the sewage system before a camera scope located a trap as the real problem (1 of 89 reviews)

To be fair

  • Late-night and weekend dispatch confirmed — one customer got an 8 PM Super Bowl Sunday estimate and a Sunday-night 2-hour callout from another (cited in 3 of 89 reviews)
  • Technician Henry named in multiple reviews for fixing problems other plumbers couldn't diagnose (cited in 3 of 89 reviews)
What reviewers praise
“Highly recommended. When another plumbing company cancelled on me last minute, Caton’s was able to send someone same day. They arrived on time after calling to confirm they were on the way. Henry and his associate were very friendly, respectful and explained …”
Courtney Moore · ★★★★★ · Google · Mar 2026
The most critical take we found
“If I could give them zero stars I would. The plumber that repaired my leak flooded my lower level of my townhouse. Now it has mold and they refusing to fix it.”
Katlin C · ★ · Google · Nov 2025

We read 89 of 1,716 reviews · newest from Mar 2026

(410) 391-8628
Full report →Website ↗
9

Len The Plumber Heating & Air, LLC

Caveats apply24/7 per Google listing
4.9 (1,478 Google reviews)1.0 on Yelp (5) 15.6 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 1,478 reviews; 96 analyzed with 90 at 5★ but 5 at 1★; professional=47, fast_response=9, expensive=1, unprofessional=1, slow_response=1 in themeCounts; strong majority performance undercut by billing overcharge and no-callback complaint on Yelp.

Rating mix — of the 15 reviews we analyzed1,478 total on Google
5★12
4★0
3★0
2★0
1★3

Why we're cautious

  • $600 billing overcharge reported on Yelp (cWn17GTXHwkcRT1aBuVA) with delayed refund; same reviewer later treated rudely and never received callback for a water heater emergency. Pattern of post-dispute service degradation. (1 of 96 reviews)
  • Failed drain repair: problem returned within 30 minutes of 'fix'; second technician dispatched also could not resolve it (yelp review 95oNhlxlyqjwSNsNf18x). (1 of 96 reviews)
  • Drain problem declared 'fixed' by first tech but still present within 30 minutes; second tech sent also failed to resolve it — customer had to hire a third company. (1 of 96 reviews)

To be fair

  • Middle-of-night emergency response confirmed: 1 reviewer had a plumbing emergency addressed after midnight at a fair price; holiday weekend clog resolved same visit. (cited in 2 of 96 reviews)
  • Technicians explain findings clearly and protect finishes during work — cited by 3 reviewers including one who noted Sadou cleaned up and protected finishes throughout. (cited in 3 of 96 reviews)
What reviewers praise
“Mama did a fantastic job. He is very professional and knowledgeable. He fixed my issue quickly and efficiently. Very kind and easy going to work with. If I have any more issues I will definitely call Len the plumber. I had a major sanitary drain line clog …”
B Ale · ★★★★★ · Google · Feb 2026
The most critical take we found
“Beautiful words, poor service! I saw their fliers every where and called Len to fix my drain problem. They said that the problem was fixed. However, we found within half hour that the problem was still there. Len sent another technician back and he could not …”
Dan Y. · ★ · Yelp · Dec 2025

We read 96 of 1,478 reviews · newest from Feb 2026 · BBB A+ accredited

(410) 316-6812
Full report →Website ↗
10

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (1,160 Google reviews) 16.4 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8 stars on 1,160 Google reviews; 5 analyzed are all 5-star with themeCounts.fast_response=2 and same-day service confirmed in 3 of 5 reviews — Earl named twice for same-day runs to Home Depot to complete jobs the same visit.

Rating mix — of the 5 reviews we analyzed1,160 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,160 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day evening scheduling confirmed for plumbing emergencies — staff kept customer updated on technician ETA throughout (cited in 1 of 5 reviews)
  • Earl ran to Home Depot mid-job to complete work same day once authorized — 3 of 5 reviews cite same-day service delivery (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Plumbing technician Raven H. was very professional & outstanding. Raven was assigned to arrive at my home to replace a water pipe which erupted due to unstable weather conditions. Due to his craft, Raven replaced the water pipe with accuracy and …”
Vanessa Holley · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,160 reviews · newest from Jan 2026

(410) 919-9959
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
11

Prime Plumbing

We'd call someone else first24/7 per Google listing
4.8 (2,505 Google reviews)3.6 on Yelp (22) 2.2 mi from downtown Baltimore

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

4.8★ across 2,505 reviews but reviewConsistency=0.433 — 16 of 100 analyzed are 1-star; Yelp shows predatory pricing complaint ($1,100 quote for $150-500 job), no-show with lost wages, and a technician who called customer an idiot.

Rating mix — of the 15 reviews we analyzed2,505 total on Google
5★12
4★0
3★0
2★0
1★3

Why we're cautious

  • Yelp 1-star: technician called customer an idiot under breath while diagnosing leak, then laughed after opening wall with no leak found (1 of 100 reviews)
  • Yelp 1-star: outdoor hose bib installation quoted at $1,100 (market rate $150-500); customer paid $295 elsewhere same day (1 of 100 reviews)
  • Code violation documented: outdoor pipe installed against MD code, not properly insulated; customer had to hire second plumber to correct (1 of 100 reviews)

To be fair

  • fast_response=18 in 100 analyzed reviews; same-day appointments documented across multiple positive reviews (cited in 3 of 100 reviews)
  • Technician Rob went above quoted scope — upgraded valves, installed dishwasher, hauled old unit, checked pressure issues on own time (cited in 1 of 100 reviews)
What reviewers praise
“Rob provided excellent service. I needed a new water maker shut-off valve installed. Rob evaluated the situation and provided me with solutions. The work was done quickly and cleanly. Rob also provided me with knowledge about my home and gave me some ideas …”
dwayne johnson · ★★★★★ · Google · Jan 2026
The most critical take we found
“I reached out to Prime Plumbing several years ago to have my hot water heater moved to accommodate waterproofing installation in my basement. The man that came out was quick and very respectful and the price was reasonable. When I had a very minor plumbing …”
Lauren Postley · ★ · Google · Jan 2026

We read 100 of 2,505 reviews · newest from Jan 2026 · BBB A+ accredited

(443) 247-4400
Full report →Website ↗
12

F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

We'd call someone else first24/7 per Google listing
4.8 (2,026 Google reviews) 1.8 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Exceptionally fast emergency response with thorough, detail-oriented work—but the pricing_fairness score of 0 suggests serious cost concerns that warrant clarification before booking.

Rating mix — of the 5 reviews we analyzed2,026 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,026 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical pricing mismatch: workmanship and responsiveness rated 95–97, yet pricing_fairness = 0. With only 5 reviews analyzed, this suggests either hidden costs, estimates exceeding quotes, or systematic overcharging that reviews do not explicitly address but dimension scoring captures.
  • Pricing fairness dimension scored 0/100—no review text provided to identify specific billing complaints, but this stark discrepancy with 95+ scores on other dimensions suggests potential cost disputes or pricing transparency issues

To be fair

  • 5 of 5 reviews praise professional, courteous demeanor and attention to detail during installations (cited in 5 of 5 reviews)
  • Quick emergency response demonstrated: water heater leak service described as coming out 'quickly' with clear communication to entire family (cited in 1 of 5 reviews)
  • 4 of 5 reviews highlight thoroughness and patience—technician tried 'every possible solution instead of rushing' and worked through adverse conditions (rainstorm) to complete jobs timely (cited in 1 of 5 reviews)
What reviewers praise
“The F.H. Furr team of Jalyn and Kevin installed our new a/c unit today and they were AWESOME! Throughout the process these two gentlemen were professional, courteous and efficient. We were so impressed with the great care they took when they moved about our …”
Judi Emmel · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,026 reviews · newest from May 2026

(410) 943-2535
Full report →Website ↗
13

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.9 (1,112 Google reviews)2.8 on Yelp (100) 3.3 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response and solid workmanship, but pricing is aggressively high and internal coordination breaks down on complex jobs.

Rating mix — of the 15 reviews we analyzed1,112 total on Google
5★3
4★0
3★0
2★2
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Billing disputes and aggressive collection: 3 reviewers report being charged after declining service ($2,700 attempt after customer canceled contract, multiple DocuSign requests sent without confirmed approval, $915 charge initially refunded only after escalation), suggesting billing follows service rather than consent. (2 of 193 reviews)
  • Critical service failures causing property damage: 2 severe cases where technician errors directly caused basement flooding—one technician flushed toilet knowing main line was blocked (5 rooms flooded, 4 inches of water), another reattached water line incorrectly; both led to water damage requiring remediation. (1 of 193 reviews)
  • Camera/diagnostic work not completed or canceled without explanation: One reviewer's camera request was canceled after initial snake visit without explanation, forcing follow-up a week later; another camera technician confirmed blockage but caused flooding during inspection. (1 of 193 reviews)

To be fair

  • Quick emergency response: Multiple reviewers praise fast arrival on nights, weekends, and holidays (same-day service even day after holiday, arrived within 35 minutes during Saturday basement flood, Sunday afternoon toilet emergency resolved quickly). (cited in 3 of 193 reviews)
  • Individual technician quality: 7 reviewers specifically praise named technicians (Jeff, Dal, Israel, DAL) for being knowledgeable, efficient, professional, courteous, and thorough. (cited in 7 of 193 reviews)
  • Work quality on standard jobs: Reviewers report successful clogs cleared, leaks fixed, drains snaked to the alley, and clean-up after work completed. (cited in 3 of 193 reviews)
What reviewers praise
“Israel was very helpful, knowledgeable, efficient, and kept the house clean while working. He resolved the issue and gave some helpful pointers for the next time it could happen. There was a longer wait for service than estimated but to be fair it was a …”
Moshe Broder · ★★★★★ · Google · Feb 2026
The most critical take we found
“TL;DR I would not recommend for big projects as they will try to bill the max amount to the insurance company. Also you will need to be coordinating for company since the internal teams do not speak to each other when working with them for multiple jobs since …”
Aldo Peralta · ★ · Google · Feb 2026

We read 193 of 1,112 reviews · newest from Feb 2026 · BBB A+ accredited

(410) 949-1090
Full report →Website ↗
14

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (976 Google reviews) 10.9 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent emergency response and workmanship, but pricing can shock you—one customer paid $450 for a simple toilet auger job and felt nickeled-and-dimed on coupons.

Rating mix — of the 5 reviews we analyzed976 total on Google
5★4
4★0
3★0
2★1
1★0

Small sample — we've analyzed only 5 of 976 reviews so far. Treat this as a first read.

Why we're cautious

  • Upsells proprietary products at premium prices during service visits. One customer was charged $100 for 'Pipe Shield' drain treatment during a routine visit without initial discussion of cost. (1 of 5 reviews)
  • Pricing can be steep for straightforward jobs. One customer was charged $450 for auger work on a clogged toilet and deemed it excessive. (1 of 5 reviews)
  • Staff showed reluctance to honor valid manufacturer coupons, with a technician implying he was doing the customer a favor by accepting a $50 discount that hadn't expired. (1 of 5 reviews)

To be fair

  • Responds quickly to after-hours emergencies, including holiday weekends. Three reviewers explicitly praised fast arrival and same-day scheduling. (cited in 3 of 5 reviews)
  • Technicians demonstrate strong technical skill and professionalism. Four of five reviews highlight thorough, competent work and courteous behavior. (cited in 4 of 5 reviews)
  • Communicates clearly during service, explaining work and next steps so customers understand what they're paying for. (cited in 3 of 5 reviews)
What reviewers praise
“We got absolutely superb service from Roto-Rooter. We had a sewer backup in our basement and also a clogged toilet. Jarrett Mc million inspected for water damage from our sewer backup And happily it was on a concrete floor so there was none. We were very …”
Marilyn Schiff · ★★★★★ · Google · Feb 2026
The most critical take we found
“Plumber was nice but $450 to use an auger a couple times to unclog a toilet is excessive. He also almost refused to take a $50 coupon from the roto rooter site. He basically implied he’d take it not because it was valid and didn’t expire until April but …”
Quilla · ★★ · Google · Feb 2026

We read 5 of 976 reviews · newest from Feb 2026

(410) 701-9045
Full report →Website ↗
15

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.9 (645 Google reviews)2.8 on Yelp (100) 8.9 mi from downtown Baltimore

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Exceptionally fast response times and skilled technicians (especially Howard and Nem), but pricing is significantly higher than competitors and there's a troubling history of billing disputes and follow-up failures on complex jobs.

Rating mix — of the 15 reviews we analyzed645 total on Google
5★3
4★0
3★0
2★2
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • One severe 2021 incident where a technician (Sess) flushed a toilet knowing the main line was blocked, causing 4 inches of basement flooding and damage to 5 rooms. The technician initially denied responsibility and only sent another technician to snake the line rather than help with water removal. Roto-Rooter eventually refunded the service charge but customer faced major remediation costs and alleged gaslighting. (1 of 186 reviews)
  • Significantly above-market pricing. 1 reviewer explicitly states 'prices are very high' despite praising service quality. Multiple older reviews mention high estimates ($6,000–$11,000) for major repairs, with no competitive quotes provided. (2 of 186 reviews)
  • Poor follow-up and scheduling delays on complex diagnostics. One review reports a 10+ day gap between initial snake service and camera inspection, with the camera request allegedly canceled without explanation or notification. (1 of 186 reviews)

To be fair

  • Arrives within 1 hour for emergency calls, even on evenings and weekends. 5 reviewers explicitly mention rapid response: one arrived within 35 minutes during basement flooding, another within an hour after a 7:35pm call, and multiple evening/late-night appointments completed same-day. (cited in 5 of 186 reviews)
  • Technicians (notably Howard, Monae, and Nem) demonstrate strong technical competence. 11 reviewers praise professionalism, knowledge, efficiency, and ability to diagnose and fix problems same-day, including major sewer line issues. (cited in 11 of 186 reviews)
  • Clear, patient communication during repairs. 5 reviewers specifically mention technicians explaining work in progress, walking through diagnostics, and offering preventive tips without pressure. (cited in 5 of 186 reviews)
What reviewers praise
“Monae was the plumber that Roto-Rooter sent to work on our toilets. Both toilets would not flush and gurgling noises came from the bathroom sinks and shower. Monae arrived around 4:30 pm and did not leave till almost 8:45 pm on a Sunday. Monae made several …”
Jeremy Horvat · ★★★★★ · Google · Mar 2026
The most critical take we found
“0 stars. THE WORST!!!!!!! I called about a main line issue that left dried sewage in my basement. I told them WSSC had been doing work in the months prior, but they brushed me off. Chal came to snake the drain. I didn't have a yard clean out so he went …”
Ariana C. · ★ · Yelp · Dec 2021

We read 186 of 645 reviews · newest from Mar 2026 · BBB A+ accredited

(410) 740-7235
Full report →Website ↗

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Baltimore we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,339 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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