Roto-Rooter Plumbing & Water Cleanup
Plumber · Arnold, MD · Open 24 hours per Google listing
Our verdict
4.8 stars on 1,160 Google reviews; 5 analyzed are all 5-star with themeCounts.fast_response=2 and same-day service confirmed in 3 of 5 reviews — Earl named twice for same-day runs to Home Depot to complete jobs the same visit.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Arnold, MD · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day evening scheduling confirmed for plumbing emergencies — staff kept customer updated on technician ETA throughout
1 cited review
“We had a plumbing emergency in the evening. I contacted Roto-Rooter to see if we could get a technician to come that same day. The staff got us on the schedule that evening and kept us updated on when the technician would arrive. Earl, our technician, was efficient and quickly completed the work to our satisfaction.”
Earl ran to Home Depot mid-job to complete work same day once authorized — 3 of 5 reviews cite same-day service delivery
3 cited reviews
“Earl was quick and honest with his free review and went to make a run at the local Home Depot to make sure his part of the job got done the same day once I confirmed the work. Gave me some good advice and was thorough with his work.”
“We had a plumbing emergency in the evening. I contacted Roto-Rooter to see if we could get a technician to come that same day. The staff got us on the schedule that evening and kept us updated on when the technician would arrive. Earl, our technician, was efficient and quickly completed the work to our satisfaction.”
“We had Michael Kress come today to inspect our pipes following multiple/reoccurring issues. He was personable, professional, and a joy to work with! We are so grateful for his patience & dedication to helping our family!”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Plumbing technician Raven H. was very professional & outstanding. Raven was assigned to arrive at my home to replace a water pipe which erupted due to unstable weather conditions. Due to his craft, Raven replaced the water pipe with accuracy and diligence. Raven H., Thank you for your support & service. May you continue making a difference.”
“Vicente was very quick, courteous, and professional. The work he did was also clean and looks better than when he arrived. Would recommend 100%. Now only if his employer would correct his name tag. 😊”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,160 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Edgewater · Arnold · Churchton · Grasonville