FastPlumber near me

The 15 24/7 plumbers serving Arnold

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,256 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown ArnoldHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,256 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Arnold →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

All Clear Plumbing & Drain Service, LLC

Top pick24/7 per Google listing
4.9 (560 Google reviews) 19.1 mi from downtown Arnold

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

97 of 100 analyzed reviews 5-star; water-heater replacement is the standout specialty (35 mentions). 23 fast-response mentions, often next-day installs after a no-hot-water call.

Rating mix — of the 15 reviews we analyzed560 total on Google
5★12
4★0
3★1
2★0
1★2

What reviewers keep saying

  • Next-day water-heater replacement is the core strength (35 water-heater mentions) (cited in 3 of 100 reviews)
  • Quick to respond on no-hot-water calls (fast_response=23, 13 same-day mentions) (cited in 2 of 100 reviews)
  • Clean, on-time installs with excess material removed (workmanship=12) (cited in 2 of 100 reviews)

What reviewers complain about

  • 2 of 100 analyzed reviews are 1-star, dropping consistency to 0.91 against the 4.9 average
What reviewers praise
“Brandon was very knowledgeable and completed to job with ease.”
Kim H · ★★★★★ · Google · Dec 2025
The most critical take we found
“Had All Clear out Monday afternoon to snake out a toilet. I had used them before and thought I could trust them. They charged me almost $800. After the fact, I checked with other plumbers and discovered normally the charge would be between $300-400. I called …”
Donald White · ★ · Google · Oct 2025

We read 100 of 560 reviews · newest from Dec 2025

(301) 479-8996
Full report →Website ↗
2

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (4,085 Google reviews) 18.3 mi from downtown Arnold

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Big-volume Roto-Rooter (4,085 reviews) shines on after-hours emergencies — Thanksgiving and Sunday calls resolved in under an hour — but pricing draws fire.

Rating mix — of the 14 reviews we analyzed4,085 total on Google
5★12
4★0
3★0
2★0
1★2

Why we're cautious

  • Reviewer quoted ~$1,000 to unclog a kitchen sink after minimal assessment, with pricing justified only as 'standard' (1 of 81 reviews)
  • Pricing is the recurring gripe — one reviewer quoted roughly $1,000 to unclog a kitchen sink, another called the price 'a bit high' (2 of 81 reviews)

To be fair

  • True 24/7 emergency muscle — sewer backup at 10pm Thanksgiving and a Saturday water-heater swap both resolved within an hour of the call (cited in 2 of 81 reviews)
  • Sunday main-line clog handled with no extra emergency fee charged (cited in 1 of 81 reviews)
  • Technicians repeatedly praised for explaining the job clearly and cleaning up (themeCounts.professional=41) (cited in 2 of 81 reviews)
What reviewers praise
“Zauza Dochung was the technician that came out and fixed the reported link. He showed up with a smile and a good since of humor. He assessed the issue and was able to fix it without an issue. He was very patient and able to walk me through the issue and the …”
Sonia McCleary · ★★★★★ · Google · Jan 2026
The most critical take we found
“called for a technician to come over to fix a clogged kitchen sink (asian guy). He asked 3-4 questions max (if its clogged from upstairs level or around the house or only the sink), asked how old the house was, and say maybe they would need a long snake to …”
Skape Arts · ★ · Google · Apr 2026

We read 81 of 4,085 reviews · newest from Jan 2026 · BBB A+ accredited

(410) 864-3030
Full report →Website ↗
3

Howard Plumbing

Top pick24/7 per Google listing
4.9 (609 Google reviews) 4.5 mi from downtown Arnold

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9 stars across 609 reviews; all 5 analyzed reviews are 5-star with fast_response in 4 of 5 — strong same-day dispatch pattern and pricing noted as reasonable in 2 of 5 reviews; 1 review flags expensive pricing.

Rating mix — of the 5 reviews we analyzed609 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 609 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast_response theme in 4 of 5 analyzed reviews; same-day arrival for emergency pressure tank, water leak, and pipe failures explicitly noted (cited in 3 of 5 reviews)
  • Reasonable pricing acknowledged by 1 reviewer who was charged less than expected for a minor repair (cited in 1 of 5 reviews)

What reviewers complain about

  • Expensive theme flagged in 1 of 5 reviews — pricing may run high on some jobs despite satisfaction with service quality (1 of 5 reviews)
What reviewers praise
“Had an emergency leak, well pressure tank rusted out. Josh and his coworker were amazing, very professional and came out right away. They assessed the situation and wasted no time in going to get a replacement tank and install it. Somebody give those guys a …”
Wrangler 1941 · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 609 reviews · newest from Mar 2026

(410) 339-0911
Full report →Website ↗
4

David E White's Plumbing, Heating & Repair Company

Top pick24/7 per Google listing
5.0 (293 Google reviews)4.9 on Yelp (21) 5.3 mi from downtown Arnold

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

David E White's Plumbing: perfect 5 stars across 293 reviews, 99% positive; holiday weekend emergency resolved within 2 hours on site, same-day cited 17 times in 100 analyzed, upfront pricing honored across all work types.

Rating mix — of the 15 reviews we analyzed293 total on Google
5★13
4★0
3★0
2★1
1★1

What reviewers keep saying

  • Holiday weekend emergency handled within 2 hours — called, arrived, completed repair, and left within 4 hours total (cited in 1 of 100 reviews)
  • Same-day service cited in 17 of 100 analyzed; boiler repair done next morning after same-day estimate; garbage disposal and water heater replaced same visit (cited in 3 of 100 reviews)
  • Upfront pricing honored without surprises; drain repipe quoted and executed at stated cost with top-notch result and secure excavation left for winter (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“In my opinion, this company is excellent. My repair man, Rich, came on time and immediately he made me feel comfortable. He fixed the many water breaks caused by the recent freeze. He was extremely personable and he knew his craft. I can’t explain my peace …”
Sandy Puccinelli · ★★★★★ · Google · Feb 2026
The most critical take we found
“The valve stem for the hot water tap to the bath tub broke, which allowed the hot water to flow out of the faucet uncontrolled. The valve stem was made of plastic and pretty old so I wasn't surprised when it broke. I put the word out on Yelp and I chose Elite …”
James .. · ★★ · Yelp · May 2023

We read 100 of 293 reviews · newest from Feb 2026

(410) 216-7132
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
5

Len The Plumber Heating & Air, LLC

Caveats apply24/7 per Google listing
4.7 (16,453 Google reviews) 17.2 mi from downtown Arnold

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Large 16,453-review chain, BBB A+ accredited, 4.7 average. 93 of 100 analyzed 5-star, but 3 expensive mentions and a 1-star demolition-without-plumbing complaint stand out.

Rating mix — of the 15 reviews we analyzed16,453 total on Google
5★12
4★1
3★0
2★1
1★1

Why we're cautious

  • 1-star: tech did demolition (hole in wall) but no plumbing after a deposit, then no contact for ~2 weeks until customer used another company (1 of 100 reviews)
  • Pricing called expensive; one reviewer warns sign-off locks the cost despite added trips for parts (expensive=3) (1 of 100 reviews)
  • Scheduling/follow-through lapses: a missed calendar entry and an unreturned callback request (2 of 100 reviews)

To be fair

  • Next-day water-main and pipe repairs with shutoff valves and pressure reducers (10 water-heater + water-line mentions) (cited in 2 of 100 reviews)
  • After-hours/late-night work to finish jobs (fast_response=13, weekend_or_emergency=2) (cited in 2 of 100 reviews)
  • Detailed step-by-step explanations and estimates from techs (professional=46, workmanship=22) (cited in 2 of 100 reviews)
What reviewers praise
“We had a ruptured water main leaking inside our basement. We called LtP. The plumber came out a few hours later to inspect and hive us a quote. The repair work happened the next day, which was to replace some pipe, add new shutoff valves and a water pressure …”
Peter Karis · ★★★★★ · Google · Feb 2026
The most critical take we found
“Plumbing tech said Shower/tub diverted & plumbing install would take a day. I can't speak to the plumber’s skill because he didn’t do any plumbing. But he can do demolition. Put a hole in plaster & lathe hallway wall & left. I had put down a deposit & he …”
Ellery Queen · ★ · Google · Oct 2025

We read 100 of 16,453 reviews · newest from Feb 2026 · BBB A+ accredited

(410) 324-3635
Full report →Website ↗
6

Greer Plumbing & Water Heater Repair

Caveats apply24/7 per Google listing
4.9 (457 Google reviews) 5.9 mi from downtown Arnold

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

457-review shop strong on toilet installs (12 mentions) and weekend calls, but two recent reviews flag billing opacity and office unprofessionalism.

Rating mix — of the 15 reviews we analyzed457 total on Google
5★13
4★0
3★0
2★1
1★1

Why we're cautious

  • Reviewer reports a no-show with zero communication after a 5-hour wait, plus a $375 bill for a clog that wasn't fixed (1 of 99 reviews)
  • Flat-rate billing with no itemized breakdown frustrated an 11-year repeat customer (1 of 99 reviews)
  • Office-staff professionalism cited as a weak point in two recent low-star reviews (2 of 99 reviews)

To be fair

  • Weekend emergency response — a Saturday-evening toilet backup was augered and cleared on the spot (cited in 1 of 99 reviews)
  • Toilet installs done quickly with thorough cleanup (12 toilet-repair mentions, themeCounts.workmanship=12) (cited in 1 of 99 reviews)
  • Techs explain cause and estimate before working; one shower fix came at no charge (cited in 2 of 99 reviews)
What reviewers praise
“Brian from Greer Water Works came out to check on a shower that was not functioning properly. It was not clear whether his company or another contractor was responsible for correcting the issue. He corrected the problem and didn’t charge us. I would recommend …”
Harvey Heyman · ★★★★★ · Google · Dec 2025
The most critical take we found
“I’ve used Greer Water Works for multiple jobs over the past 11 years and have referred them to multiple people without hesitation. However, my recent experience was extremely disappointing. Despite requesting it, I was never provided a clear itemized …”
Casey Carleton · ★★ · Google · Apr 2026

We read 99 of 457 reviews · newest from Dec 2025

(410) 439-8500
Full report →Website ↗
7

Michael & Son Services

Caveats apply24/7 per Google listing
4.7 (8,275 Google reviews)3.9 on Yelp (100) 17.7 mi from downtown Arnold

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent emergency responder with strong workmanship, but pricing has reportedly increased significantly and occasional diagnostic misses can lead to expensive callbacks.

Rating mix — of the 15 reviews we analyzed8,275 total on Google
5★6
4★1
3★0
2★3
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Major liability dispute: Misdiagnosis led to $23,000+ in water damage; company initially refunded diagnostic fee but charged $4,426 mitigation fee, then re-invoiced after 1+ year. Customer indicates possible future litigation and was ultimately forced to pay. This suggests potential pattern of shifting responsibility for diagnostic errors to customer. (1 of 187 reviews)
  • Warranty service avoidance: One reviewer reports being unable to get warranty service appointment for 3 weeks on work that failed, despite company knowing issue is a public safety concern, suggesting they may be deprioritizing warranty claims (1 of 187 reviews)
  • BBB rating is B- and non-accredited: Combined with 0 complaints in past 3 years suggests either recent issues or avoidance of BBB complaint resolution process

To be fair

  • Fast emergency response: Multiple reviewers report same-day or rapid after-hours service (45 min at 10:30pm, Saturday next-day installation, 3-hour response during holiday crisis) (cited in 3 of 187 reviews)
  • Strong technical workmanship and diagnostics: 8+ reviews specifically praise quality of repairs, thorough troubleshooting, and expert installation (cited in 7 of 187 reviews)
  • Excellent communication and customer care: 6 reviews mention clear explanations, updates on arrival, maintenance education, and courteous demeanor (cited in 6 of 187 reviews)
What reviewers praise
“Jesse James was awesome 😎 explained everything in detail about what needed to be repaired/replaced with the water heater. He gave us options and great pricing. 0% financing for 18 months. We had another company come out first. Didn't like the approach and …”
Michael Hastings · ★★★★★ · Google · Feb 2026
The most critical take we found
“We contacted Michael & Son in September 2023 because our basement toilet was not flushing correctly. A technician came to our residence, snaked the basement toilet, and claimed to have cleared debris from the line. We paid the $737.00 fee charged. Despite our …”
Mary H. T. · ★ · Yelp · Dec 2024

We read 187 of 8,275 reviews · newest from Feb 2026

(410) 929-7190
Full report →Website ↗
8

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (1,160 Google reviews) 5.2 mi from downtown Arnold

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8 stars on 1,160 Google reviews; 5 analyzed are all 5-star with themeCounts.fast_response=2 and same-day service confirmed in 3 of 5 reviews — Earl named twice for same-day runs to Home Depot to complete jobs the same visit.

Rating mix — of the 5 reviews we analyzed1,160 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,160 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day evening scheduling confirmed for plumbing emergencies — staff kept customer updated on technician ETA throughout (cited in 1 of 5 reviews)
  • Earl ran to Home Depot mid-job to complete work same day once authorized — 3 of 5 reviews cite same-day service delivery (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Plumbing technician Raven H. was very professional & outstanding. Raven was assigned to arrive at my home to replace a water pipe which erupted due to unstable weather conditions. Due to his craft, Raven replaced the water pipe with accuracy and …”
Vanessa Holley · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,160 reviews · newest from Jan 2026

(410) 919-9959
Full report →Website ↗
9

Catons Plumbing, Drains & Water Cleanup

Caveats apply24/7 per Google listing
4.7 (575 Google reviews) 17.7 mi from downtown Arnold

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Excellent emergency response and workmanship, but inconsistent follow-through on promised services and occasional communication breakdowns can leave customers frustrated.

Rating mix — of the 15 reviews we analyzed575 total on Google
5★12
4★0
3★0
2★1
1★2

Why we're cautious

  • Two serious emergency-response failures: one technician made a burst pipe worse and left ($400 damage), and another replaced QPVC piping with bent material causing continued stress on the damaged area—both required customer follow-up repairs (2 of 85 reviews)
  • Poor accountability for water damage—in one case, supervisor Dennis refused responsibility for flooring damage caused by inadequate remediation despite contract obligations, offered only anti-fungal spray, and went silent after initial contact (1 of 85 reviews)
  • Aggressive customer service during complaint resolution—scheduler became 'immediately heated' when customer could not return call within 72-hour window and blamed customer without acknowledging lack of clear deadline communication (1 of 85 reviews)

To be fair

  • Exceptional emergency response times—multiple reviewers report arrival within 2-4 hours on weekends and evenings, with one technician (Jason) arriving Friday at 5:30pm and completing work in 45 minutes (cited in 2 of 85 reviews)
  • Strong technical skill and problem-solving—10+ reviews highlight plumbers diagnosing issues quickly, performing repairs cleanly, and explaining work upfront; technicians frequently praised by name (Henry, Ryan, Leo, Alphonso, Jason, Brandon) (cited in 5 of 85 reviews)
  • Water restoration crew handles secondary damage professionally—multiple reviews praise thorough cleanup, mold remediation, and professional handling of water damage aftermath (cited in 2 of 85 reviews)
What reviewers praise
“We have used Catons for several different projects and each time the service is excellent and the team we have worked with is superb. They arrive when they say they will and the projects are done with perfection. We will continue to use them for all our …”
Just Jason · ★★★★★ · Google · Feb 2026
The most critical take we found
“Called them for a frozen pipe that burst. Sent out a plumber who did okay work. Have to redo the pipe he replaced because it's QPVC and his replacement piping is bent putting stress back on that area. Water remediation crew didn't check my flooring which had …”
Rj · ★ · Google · Feb 2026

We read 85 of 575 reviews · newest from Feb 2026

(410) 391-8746
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
10

Prime Plumbing

We'd call someone else first24/7 per Google listing
4.8 (2,505 Google reviews)3.6 on Yelp (22) 9.9 mi from downtown Arnold

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

4.8★ across 2,505 reviews but reviewConsistency=0.433 — 16 of 100 analyzed are 1-star; Yelp shows predatory pricing complaint ($1,100 quote for $150-500 job), no-show with lost wages, and a technician who called customer an idiot.

Rating mix — of the 15 reviews we analyzed2,505 total on Google
5★12
4★0
3★0
2★0
1★3

Why we're cautious

  • Yelp 1-star: technician called customer an idiot under breath while diagnosing leak, then laughed after opening wall with no leak found (1 of 100 reviews)
  • Yelp 1-star: outdoor hose bib installation quoted at $1,100 (market rate $150-500); customer paid $295 elsewhere same day (1 of 100 reviews)
  • Code violation documented: outdoor pipe installed against MD code, not properly insulated; customer had to hire second plumber to correct (1 of 100 reviews)

To be fair

  • fast_response=18 in 100 analyzed reviews; same-day appointments documented across multiple positive reviews (cited in 3 of 100 reviews)
  • Technician Rob went above quoted scope — upgraded valves, installed dishwasher, hauled old unit, checked pressure issues on own time (cited in 1 of 100 reviews)
What reviewers praise
“Rob provided excellent service. I needed a new water maker shut-off valve installed. Rob evaluated the situation and provided me with solutions. The work was done quickly and cleanly. Rob also provided me with knowledge about my home and gave me some ideas …”
dwayne johnson · ★★★★★ · Google · Jan 2026
The most critical take we found
“I reached out to Prime Plumbing several years ago to have my hot water heater moved to accommodate waterproofing installation in my basement. The man that came out was quick and very respectful and the price was reasonable. When I had a very minor plumbing …”
Lauren Postley · ★ · Google · Jan 2026

We read 100 of 2,505 reviews · newest from Jan 2026 · BBB A+ accredited

(443) 247-4400
Full report →Website ↗
11

F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

We'd call someone else first24/7 per Google listing
4.8 (2,026 Google reviews) 12.2 mi from downtown Arnold

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Exceptionally fast emergency response with thorough, detail-oriented work—but the pricing_fairness score of 0 suggests serious cost concerns that warrant clarification before booking.

Rating mix — of the 5 reviews we analyzed2,026 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,026 reviews so far. Treat this as a first read.

Why we're cautious

  • Critical pricing mismatch: workmanship and responsiveness rated 95–97, yet pricing_fairness = 0. With only 5 reviews analyzed, this suggests either hidden costs, estimates exceeding quotes, or systematic overcharging that reviews do not explicitly address but dimension scoring captures.
  • Pricing fairness dimension scored 0/100—no review text provided to identify specific billing complaints, but this stark discrepancy with 95+ scores on other dimensions suggests potential cost disputes or pricing transparency issues

To be fair

  • 5 of 5 reviews praise professional, courteous demeanor and attention to detail during installations (cited in 5 of 5 reviews)
  • Quick emergency response demonstrated: water heater leak service described as coming out 'quickly' with clear communication to entire family (cited in 1 of 5 reviews)
  • 4 of 5 reviews highlight thoroughness and patience—technician tried 'every possible solution instead of rushing' and worked through adverse conditions (rainstorm) to complete jobs timely (cited in 1 of 5 reviews)
What reviewers praise
“The F.H. Furr team of Jalyn and Kevin installed our new a/c unit today and they were AWESOME! Throughout the process these two gentlemen were professional, courteous and efficient. We were so impressed with the great care they took when they moved about our …”
Judi Emmel · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,026 reviews · newest from May 2026

(410) 943-2535
Full report →Website ↗
12

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.9 (1,112 Google reviews)2.8 on Yelp (100) 15.1 mi from downtown Arnold

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response and solid workmanship, but pricing is aggressively high and internal coordination breaks down on complex jobs.

Rating mix — of the 15 reviews we analyzed1,112 total on Google
5★3
4★0
3★0
2★2
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Billing disputes and aggressive collection: 3 reviewers report being charged after declining service ($2,700 attempt after customer canceled contract, multiple DocuSign requests sent without confirmed approval, $915 charge initially refunded only after escalation), suggesting billing follows service rather than consent. (2 of 193 reviews)
  • Critical service failures causing property damage: 2 severe cases where technician errors directly caused basement flooding—one technician flushed toilet knowing main line was blocked (5 rooms flooded, 4 inches of water), another reattached water line incorrectly; both led to water damage requiring remediation. (1 of 193 reviews)
  • Camera/diagnostic work not completed or canceled without explanation: One reviewer's camera request was canceled after initial snake visit without explanation, forcing follow-up a week later; another camera technician confirmed blockage but caused flooding during inspection. (1 of 193 reviews)

To be fair

  • Quick emergency response: Multiple reviewers praise fast arrival on nights, weekends, and holidays (same-day service even day after holiday, arrived within 35 minutes during Saturday basement flood, Sunday afternoon toilet emergency resolved quickly). (cited in 3 of 193 reviews)
  • Individual technician quality: 7 reviewers specifically praise named technicians (Jeff, Dal, Israel, DAL) for being knowledgeable, efficient, professional, courteous, and thorough. (cited in 7 of 193 reviews)
  • Work quality on standard jobs: Reviewers report successful clogs cleared, leaks fixed, drains snaked to the alley, and clean-up after work completed. (cited in 3 of 193 reviews)
What reviewers praise
“Israel was very helpful, knowledgeable, efficient, and kept the house clean while working. He resolved the issue and gave some helpful pointers for the next time it could happen. There was a longer wait for service than estimated but to be fair it was a …”
Moshe Broder · ★★★★★ · Google · Feb 2026
The most critical take we found
“TL;DR I would not recommend for big projects as they will try to bill the max amount to the insurance company. Also you will need to be coordinating for company since the internal teams do not speak to each other when working with them for multiple jobs since …”
Aldo Peralta · ★ · Google · Feb 2026

We read 193 of 1,112 reviews · newest from Feb 2026 · BBB A+ accredited

(410) 949-1090
Full report →Website ↗
13

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.9 (645 Google reviews)2.8 on Yelp (100) 14.6 mi from downtown Arnold

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Exceptionally fast response times and skilled technicians (especially Howard and Nem), but pricing is significantly higher than competitors and there's a troubling history of billing disputes and follow-up failures on complex jobs.

Rating mix — of the 15 reviews we analyzed645 total on Google
5★3
4★0
3★0
2★2
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • One severe 2021 incident where a technician (Sess) flushed a toilet knowing the main line was blocked, causing 4 inches of basement flooding and damage to 5 rooms. The technician initially denied responsibility and only sent another technician to snake the line rather than help with water removal. Roto-Rooter eventually refunded the service charge but customer faced major remediation costs and alleged gaslighting. (1 of 186 reviews)
  • Significantly above-market pricing. 1 reviewer explicitly states 'prices are very high' despite praising service quality. Multiple older reviews mention high estimates ($6,000–$11,000) for major repairs, with no competitive quotes provided. (2 of 186 reviews)
  • Poor follow-up and scheduling delays on complex diagnostics. One review reports a 10+ day gap between initial snake service and camera inspection, with the camera request allegedly canceled without explanation or notification. (1 of 186 reviews)

To be fair

  • Arrives within 1 hour for emergency calls, even on evenings and weekends. 5 reviewers explicitly mention rapid response: one arrived within 35 minutes during basement flooding, another within an hour after a 7:35pm call, and multiple evening/late-night appointments completed same-day. (cited in 5 of 186 reviews)
  • Technicians (notably Howard, Monae, and Nem) demonstrate strong technical competence. 11 reviewers praise professionalism, knowledge, efficiency, and ability to diagnose and fix problems same-day, including major sewer line issues. (cited in 11 of 186 reviews)
  • Clear, patient communication during repairs. 5 reviewers specifically mention technicians explaining work in progress, walking through diagnostics, and offering preventive tips without pressure. (cited in 5 of 186 reviews)
What reviewers praise
“Monae was the plumber that Roto-Rooter sent to work on our toilets. Both toilets would not flush and gurgling noises came from the bathroom sinks and shower. Monae arrived around 4:30 pm and did not leave till almost 8:45 pm on a Sunday. Monae made several …”
Jeremy Horvat · ★★★★★ · Google · Mar 2026
The most critical take we found
“0 stars. THE WORST!!!!!!! I called about a main line issue that left dried sewage in my basement. I told them WSSC had been doing work in the months prior, but they brushed me off. Chal came to snake the drain. I didn't have a yard clean out so he went …”
Ariana C. · ★ · Yelp · Dec 2021

We read 186 of 645 reviews · newest from Mar 2026 · BBB A+ accredited

(410) 740-7235
Full report →Website ↗
14

Catons Plumbing, Drains & Water Cleanup

We'd call someone else first24/7 per Google listing
5.0 (400 Google reviews) 4.8 mi from downtown Arnold

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Technicians arrive within 20-45 minutes and handle complex jobs without callbacks, but only 5 reviews limit confidence in consistency.

Rating mix — of the 5 reviews we analyzed400 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 400 reviews so far. Treat this as a first read.

Why we're cautious

  • One emergency call required two visits: technician lacked parts and had to reschedule next-morning callback for completion (1 of 5 reviews)

To be fair

  • Fast emergency response: technicians dispatched within 20-45 minutes, including Sunday nights (cited in 2 of 5 reviews)
  • Technicians explain options and answer questions thoroughly (4 of 5 reviews mention clear communication or knowledge sharing) (cited in 4 of 5 reviews)
  • Handles tricky jobs without callbacks: multiple shower installs, seized valves, and complex basement leaks completed in single visit (cited in 2 of 5 reviews)
What reviewers praise
“1st time using Caton s plumbing within 45 minutes my technician Jason there ready to get straight to the job ..he was very polite .and went above and beyond with the job that he did with the water heater was great. .most of all he was very knowledgeable …”
Deborah Owens · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 400 reviews · newest from May 2026

(410) 647-1860
Full report →Website ↗
15

Stilwell Plumbing & Drain Cleaning

We'd call someone else first24/7 per Google listing
4.3 (334 Google reviews) 18.2 mi from downtown Arnold

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response and strong workmanship when things go well, but quality control and follow-through on restoration work can be inconsistent.

Rating mix — of the 5 reviews we analyzed334 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 334 reviews so far. Treat this as a first read.

Why we're cautious

  • Major scheduling delays on quote-based work: One customer reported crew arriving 5.5 hours late (1:30pm vs 8:00am appointment), even after final inspector arrived first (1 of 5 reviews)
  • Significant service quality variance: High-touch emergency calls (4-5 stars) contrast sharply with large project execution (1 star), suggesting inconsistent crew quality or supervision (2 of 5 reviews)
  • Poor restoration and site cleanup on major jobs: One water line replacement left the lawn and newly replaced sidewalk damaged, with promised spring repairs never completed by May (1 of 5 reviews)

To be fair

  • Exceptional emergency responsiveness: 3 of 5 reviews specifically praise rapid response to urgent calls, including answering during non-business hours (cited in 3 of 5 reviews)
  • Strong technical expertise and communication when crew is properly equipped: 4 of 5 reviewers mention detailed explanations, attention to detail, or confident problem-solving (cited in 4 of 5 reviews)
What reviewers praise
“Stilwell Plumbing came out really quickly when I needed help, which I appreciated. The plumber was friendly, professional, and knew exactly what he was doing. He got straight to the problem and fixed it without wasting time. Everything was handled smoothly …”
Elona Shannon · ★★★★★ · Google · May 2026
The most critical take we found
“Be aware. My experience with Stilwell Plumbers was horrible. I was told the crew would arrive at 8:00 am to start on my water line replacement from the meter to the house. They showed up at 1:30 pm. In fact the final state inspector showed up for …”
Ronald Becker · ★ · Google · May 2026

We read 5 of 334 reviews · newest from May 2026

(410) 593-0970
Full report →Website ↗

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Arnold we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,256 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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