Catons Plumbing, Drains & Water Cleanup
Plumber · Severna Park, MD · Open 24 hours per Google listing
Our verdict
Technicians arrive within 20-45 minutes and handle complex jobs without callbacks, but only 5 reviews limit confidence in consistency.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: technicians dispatched within 20-45 minutes, including Sunday nights
1 cited review
“Within 45 minutes my technician Jason was ready to get straight to the job.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Technicians explain options and answer questions thoroughly (4 of 5 reviews mention clear communication or knowledge sharing)
2 cited reviews
“Within 45 minutes my technician Jason was ready to get straight to the job.”
“He listened to and acknowledge all of my questions & concerns.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Handles tricky jobs without callbacks: multiple shower installs, seized valves, and complex basement leaks completed in single visit
1 cited review
“He listened to and acknowledge all of my questions & concerns.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Reasonable pricing relative to service quality (explicitly mentioned by repeat customer)
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One emergency call required two visits: technician lacked parts and had to reschedule next-morning callback for completion
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“1st time using Caton s plumbing within 45 minutes my technician Jason there ready to get straight to the job ..he was very polite .and went above and beyond with the job that he did with the water heater was great. .most of all he was very knowledgeable and did not have a problem answering questions.. If I need any kind of plumbing done.Catons is my place to call . I give Catons a 5 star....I was happy with my …”
“I had a pipe leak in my basement and called up Caton plumbing. They got me a plumber quick. Jason was super helpful and explained a few things to me and helpful tips which I was super appreciative of. It’s honestly plumbers like him (and the reasonable prices) that keep me calling Caton when I need help.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 400 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Find plumbers near you
Catons Plumbing, Drains & Water Cleanupisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Edgewater · Arnold · Churchton · Grasonville