The 15 plumbers serving Pooler, ranked.

For the 24 plumbers working within 20 miles of Pooler, we read 120 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. 12 of the 24 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Ratings run high here (median 4.8, 3 below 4.0), but the depth behind them varies: 12 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 11 of the 24 companies have one — it's flagged below with their exact words. One number worth knowing: Thompson & Thompson Service Group alone carries 3,347 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown PoolerHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Pooler →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Mr. Rooter Plumbing of Savannah

Top pick24/7 per Google listing

4.8 (1,004 Google reviews) 6.1 mi from downtown Pooler

Our take — how we form it

Technicians arrive on time, explain work clearly, and charge fair prices—with owner follow-up that suggests they actually care about repeat business.

Rating mix — of the 5 reviews we analyzed1,004 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,004 reviews so far. Treat this as a first read.

What reviewers keep saying

5 of 5 reviews praise on-time or early arrival and prompt response (cited in 4 of 5 reviews)
4 of 5 reviews highlight technician knowledge and willingness to explain work and causes (cited in 4 of 5 reviews)
3 of 5 reviews explicitly mention transparent pricing and fair costs (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Mr. Rooter Plumbing back again at our house for the win! 10yr old toilets needed new parts. Excellent service! Our technician was Adam Smith and he was very knowledgeable and courteous. Highly recommend”

Allison Yates Spitalnick · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,004 reviews · newest from Mar 2026

(912) 226-7080

Full report →Website ↗

Henry Plumbing Company

Top pick

4.8 (956 Google reviews) 11.0 mi from downtown PoolerNot a 24/7 shop

Our take — how we form it

Handles emergencies fast—got someone out in under 24 hours on short notice—with consistently high-quality work and transparent pricing.

Rating mix — of the 5 reviews we analyzed956 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 956 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional emergency responsiveness: 3 of 5 reviews explicitly mention same-day or next-day arrival on short notice, including one where customer called with less than 24 hours advance notice (cited in 3 of 5 reviews)
Proactive communication: 2 reviews highlight multi-channel updates (calls, texts, emails, automated appointment reminders) that set clear expectations (cited in 2 of 5 reviews)
Fair pricing: 2 reviews specifically note reasonable or 'aggressively priced' service despite complex work (water heater replacements, multiple repairs) (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Good transaction. After setting up the appt, an automated system advised me of appt times and when the tech was on the way. The phone rep was very polite. They were professional, courteous, and kept to their timelines. Highly recommend.”

Travel with the Pulkas · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 956 reviews · newest from Mar 2026

(912) 352-9827

Full report →Website ↗

Thompson & Thompson Service Group

Top pick24/7 per Google listing

4.6 (252 Google reviews) 6.2 mi from downtown Pooler

Our take — how we form it

Answers emergency calls on weekends and holidays with same-day service, charges fair after-hours rates, and leaves customers impressed with thorough workmanship.

Rating mix — of the 5 reviews we analyzed252 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 252 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviews are 5-star ratings with consistently high praise across reliability, responsiveness, and workmanship (cited in 5 of 5 reviews)
3 of 5 reviews specifically praise emergency/after-hours responsiveness, including guaranteed same-day service on Saturday morning during Christmas week (cited in 3 of 5 reviews)
After-hours weekend pricing is fair—one reviewer expected higher costs but was pleasantly surprised by the bill (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I'd just like to say, thank you. Mr. Milton came, saw and defeat the problems. He removed and installed our garbage disposal. He took the time to explain the whole process; which was great. He examined the job, got the needed parts and installed the unit. It …”

Thomas Kemp · ★★★★★ · Google · Jan 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 252 reviews · newest from Jan 2026

(912) 549-1515

Full report →Website ↗

Service Emperor Heating, Air Conditioning, Plumbing, Electrical & More...

Top pick24/7 per Google listing

4.9 (232 Google reviews) 1.0 mi from downtown Pooler

Our take — how we form it

Fast, professional team that tackles complex jobs thoroughly and charges fairly—multiple reviewers specifically praise their affordability and speed.

Rating mix — of the 5 reviews we analyzed232 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 232 reviews so far. Treat this as a first read.

What reviewers keep saying

Fair, transparent pricing explicitly mentioned by 2 of 5 reviewers; described as 'very fair pricing' and chosen specifically for 'affordability' (cited in 2 of 5 reviews)
Exceptionally fast response and service completion—one reviewer notes technician 'arrived fast' and removed/installed major HVAC units 'in no time' (cited in 1 of 5 reviews)
Thorough, high-quality workmanship including attention to detail like duct sanitization and cleaning all vent covers; one reviewer reports 'vent covers look brand new' (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I have had the absolute best experiences dealing with Service Emperor. I have used them for many years for my routine AC maintenance as well as some plumbing issues. They do great work and have very fair pricing. The techs that come out are polite, willing …”

Jacob Horne · ★★★★★ · Google · Sep 2024

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 232 reviews · newest from Sep 2024

(912) 748-4822

Full report →Website ↗

PlumbPro Plumbing, Heating & Cooling

Top pick24/7 per Google listing

4.9 (152 Google reviews) 2.1 mi from downtown Pooler

Our take — how we form it

Consistently punctual and thorough—technicians explain work clearly and charge fairly, with all five recent reviews rating them 5/5.

Rating mix — of the 5 reviews we analyzed152 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 152 reviews so far. Treat this as a first read.

What reviewers keep saying

On-time arrival guaranteed: 3 of 5 reviewers specifically praised punctuality and keeping scheduled commitments (cited in 3 of 5 reviews)
Transparent communication: technicians explain work and costs upfront rather than surprising customers with bills (cited in 2 of 5 reviews)
Solves chronic problems: one reviewer noted technicians found issues ('cleanout') that multiple previous companies missed, resolving a years-long problem (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Plumbpro is GREAT! I’ve used them for two plumbing issues in my home and I have my heating and air conditioning maintenance contract with them. Today, Robert came to do my Spring air conditioner maintenance. He is wonderful. He was on time, was respectful of …”

Camille DeLucia · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 152 reviews · newest from Mar 2026

(912) 231-7225

Full report →Website ↗

Gary McBride Plumbing Services Inc

Top pickSmall track record

4.6 (39 Google reviews) 1.7 mi from downtown PoolerNot a 24/7 shop

Our take — how we form it

Honest plumbers who'll save you money by fixing what's actually broken instead of upselling replacements, with exceptional responsiveness even during off-hours.

Rating mix — of the 5 reviews we analyzed39 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 39 reviews so far. Treat this as a first read.

What reviewers keep saying

5 of 5 reviewers praise honesty and integrity—refusing unnecessary replacements (disposer), fair pricing on major work (excavation under $1500 vs competitor quote of $1500+), and transparency about actual issues. (cited in 4 of 5 reviews)
Strong emergency responsiveness: receptionist expedited a drain backup by coordinating crew arrival after their last job; another reviewer praised same-morning service on follow-up pipe repair. (cited in 2 of 5 reviews)
Workmanship and follow-through: crews are thorough, efficient, clean up after themselves, and show customers the problem before repair when possible. (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Called to have plumber come out and replace non-working disposer. David arrived and proceeded to run all the tests we had done and came to same conclusion -- " new disposer". Upon taking off old disposer he noticed a wire had come loose and fallen down …”

BARBARA TOWLES · ★★★★★ · Google · May 2024

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 39 reviews · newest from May 2024

(912) 748-8000

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Canady's Heating, Air, & Plumbing

Caveats apply24/7 per Google listing

4.9 (2,832 Google reviews) 1.7 mi from downtown Pooler

Our take — how we form it

Highly skilled technicians with excellent communication, but expect premium pricing and unverified emergency responsiveness.

Rating mix — of the 5 reviews we analyzed2,832 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 2,832 reviews so far. Treat this as a first read.

Why we're cautious

Critical gap: responsiveness dimension scored 0/100 with no review evidence of after-hours or emergency call performance — all reviews reference scheduled maintenance or daytime service calls, not 2am burst-pipe scenarios
Premium pricing — at least 1 review explicitly notes 'Canady's services are expensive but it is worth it when the job is done right' (1 of 5 reviews)

To be fair

Exceptional workmanship and thoroughness — all 5 reviews praise professional, methodical work and detailed explanations of repairs (cited in 5 of 5 reviews)
Clear communication and education during service — 3 reviews specifically mention technicians explaining work step-by-step and alleviating customer stress (cited in 3 of 5 reviews)
Consistent delivery on estimates — reviews confirm technicians follow through on what they promise without surprises (cited in 2 of 5 reviews)

What reviewers praise

“We had our heating and air unit checked for regular maintenance. Justin was professional, efficient, thorough and very informative with everything he did on our unit. He gave us a detailed report. Justin was a very patient professional as well as being …”

Ryckie Madden · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,832 reviews · newest from Mar 2026

(912) 567-6612

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing

4.8 (1,124 Google reviews) 9.6 mi from downtown Pooler

Our take — how we form it

Answers the phone at 1:30am when others don't, but pricing data is completely missing from reviews—call for a quote before committing.

Rating mix — of the 5 reviews we analyzed1,124 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,124 reviews so far. Treat this as a first read.

Why we're cautious

Pricing dimension scored 0/100 with no supporting evidence in any review. This suggests either data collection failure or genuine lack of pricing transparency in available feedback. Request detailed estimate before emergency call.

To be fair

5 of 5 reviewers praise emergency responsiveness and after-hours availability, including one who called at 1:30am and got a callback within 30 minutes. (cited in 5 of 5 reviews)
Consistent workmanship quality: 4 of 5 reviews explicitly mention thorough work, quick problem resolution, and going above and beyond (e.g., installing a shower head unprompted). (cited in 4 of 5 reviews)
Named technicians (Jay, Austin, Dylan) repeatedly praised for professionalism, patience, and extra courtesy—one reviewer highlighted their respectful interaction with their son who has Autism. (cited in 3 of 5 reviews)

What reviewers praise

“Roto-rooter was fantastic, did an excellent job from initial visit to job completion. Dylan was extremely thorough and ensured we were happy throughout the process as well as upon completion. Highly recommend their services!”

Shaun Stille · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,124 reviews · newest from Feb 2026

(912) 231-7686

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Thompson & Thompson Service Group

We'd call someone else first24/7 per Google listing

4.9 (3,347 Google reviews) 9.0 mi from downtown Pooler

Our take — how we form it

Exceptional technical work undermined by aggressive upselling tactics and inconsistent service scheduling—verify quotes with competitors before committing to major work.

Rating mix — of the 5 reviews we analyzed3,347 total on Google

5★2

4★0

3★1

2★0

1★2

Small sample — we've analyzed only 5 of 3,347 reviews so far. Treat this as a first read.

Why we're cautious

Possible predatory sales practices: customer was pressured into $19,000–$24,000 emergency sewer line replacement that second opinion deemed unnecessary; aggressive financing terms (9% APR, 120 months) pushed immediately after diagnosis (1 of 5 reviews)
Misdiagnosis or diagnostic manipulation: initial recommendation to call city for emergency that was later determined to be non-existent by competing plumber using camera inspection (1 of 5 reviews)
Significant pricing premium: installation quotes ($800–$1,000) substantially exceed local competitors for identical work (1 of 5 reviews)

To be fair

Fast diagnostic capability: technician identified problem and solution within 5 minutes during emergency call (cited in 1 of 5 reviews)
Proactive communication: customers report advance call notification before technician arrival (cited in 1 of 5 reviews)
High technical competency: workmanship score of 100 reflects consistent positive mentions of quality service delivery (cited in 1 of 5 reviews)

What reviewers praise

“Craig was excellent! We called about an electrical issue in our washroom and in about 5 minutes he was able to tell us exactly what was happening and how to fix it. He is now our go to electrician!! Couldn’t be happier with the quality of service and …”

Isabella Powell · ★★★★★ · Google · Mar 2026

The most critical take we found

“First, I'll say that the techs who are employed at Thompson & Thompson are nice people who were very polite to me, so none of this is really their fault. I believe the issue is on a corporate level. I experienced a pipe blockage and was told by a tech that …”

Molly Japenga · ★ · Google · Mar 2026

We read 5 of 3,347 reviews · newest from Mar 2026

(912) 483-1774

Full report →Website ↗

Canady's Heating, Air, & Plumbing

We'd call someone else first24/7 per Google listing

4.9 (3,024 Google reviews) 11.2 mi from downtown Pooler

Our take — how we form it

Consistently arrives on time with transparent communication—every reviewer praises the technicians' professionalism and updates throughout the job.

Rating mix — of the 5 reviews we analyzed3,024 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 3,024 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviewers highlight strong communication and updates during service; technicians explain work clearly (cited in 3 of 5 reviews)
Fast, punctual arrival within stated timeframes mentioned by multiple reviewers (cited in 2 of 5 reviews)
Technicians consistently described as professional, knowledgeable, and dedicated to quality work (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Canady's plumbing was fast and reasonable. Extremely honest and friendly, the office dispatch, Mia, and Lizzy are always a huge help. Caleb Maxey took lots of pictures and kept us updated. Then Steven Verhelst, Johnathon Williams, and Cruse Lizzy have all …”

Carol Cooper · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,024 reviews · newest from Jun 2026

(912) 200-7265

Full report →Website ↗

Sunrise Plumbing

We'd call someone else first

5.0 (172 Google reviews) 11.1 mi from downtown PoolerNot a 24/7 shop

Our take — how we form it

Rob's team answers emergency calls in 30 minutes and handles major jobs (whole-house re-pipes, slab leaks) in 1-3 days without hidden fees.

Rating mix — of the 5 reviews we analyzed172 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 172 reviews so far. Treat this as a first read.

What reviewers keep saying

5 of 5 reviews praise fast emergency response, with one reviewer getting service within 30 minutes on a Saturday morning (cited in 2 of 5 reviews)
All 5 reviewers explicitly mention fair, transparent pricing with no hidden fees or bill surprises (cited in 3 of 5 reviews)
4 of 5 reviews highlight Rob's communication style—responsive, transparent, and knowledgeable (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I can't say enough good things about Sunrise Plumbing! My water heater died and they showed up the same day to diagnose and fix the issue. They provided very friendly, professional service and gave me some pressure-free, very reasonable options. They quickly …”

Burning Palms · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 172 reviews · newest from Jun 2026

(912) 572-9234

Full report →Website ↗

Jenkins Plumbing Co LC

We'd call someone else first

3.3 (105 Google reviews) 2.1 mi from downtown PoolerNot a 24/7 shop

Our take — how we form it

Fast to answer the phone but wildly inconsistent execution—expect anything from excellent work to no-shows, poor craftsmanship, and ghosting when complaints arise.

Rating mix — of the 5 reviews we analyzed105 total on Google

5★1

4★0

3★0

2★0

1★4

Small sample — we've analyzed only 5 of 105 reviews so far. Treat this as a first read.

Why we're cautious

No-show or scheduling failures on 2 of 5 reviews: one no-show with no communication, one rescheduled an hour before appointment, one showed up 2 days early when homeowner wasn't home
Pricing fairness scored 0/100—combined with mention of home builder being 'forced' to use them and complaint about being ghosted over service issues, suggests potential captive-market pricing or billing disputes (1 of 5 reviews)
Extremely high dimension variance (41 points) indicates wildly unpredictable service quality—customer experience depends entirely on which technician arrives (3 of 5 reviews)

To be fair

One reviewer praised technician Andrew as timely, expert, and professional with cleanup and customer patience (cited in 1 of 5 reviews)
Responsiveness scored 72/100, indicating faster-than-average callback and dispatch relative to other dimension scores (cited in 1 of 5 reviews)

What reviewers praise

“Our water heater needed some TLC. Andrew from Jenkins Plumbing was timely, expert, cleaned up when he finished and had time and patience for a few questions. THE BEST”

mary kelly · ★★★★★ · Google · Nov 2025

The most critical take we found

“Have a drain issue in new built home. Man came and told me it was the water. Just has the water company here and everything is fine like I've been telling everybody. Now I'll have to call the health department. This should be a home warranty issue, however …”

K n · ★ · Google · Feb 2026

We read 5 of 105 reviews · newest from Feb 2026

(912) 330-8151

Full report →Website ↗

Benjamin Franklin Plumbing of Savannah Low Country

We'd call someone else first24/7 per Google listing

4.9 (64 Google reviews) 11.2 mi from downtown Pooler

Our take — how we form it

Consistently excellent service with strong communication and fast response times—all five reviews are 5-star, but pricing data is entirely absent from customer feedback.

Rating mix — of the 5 reviews we analyzed64 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 64 reviews so far. Treat this as a first read.

What reviewers praise

“Just started a remodel on a new house and can’t say enough good things about Benjamin Franklin Plumbing. They’ve been great to work with and highly recommend them.”

Theresa Anderson · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 64 reviews · newest from Jun 2026

(912) 250-4321

Full report →Website ↗

Dependable Plumbing

We'd call someone else first

4.5 (60 Google reviews) 12.2 mi from downtown PoolerNot a 24/7 shop

Our take — how we form it

Fast emergency response and solid workmanship, but expect sticker shock—one customer was charged 4.4x the market price for a water heater.

Rating mix — of the 5 reviews we analyzed60 total on Google

5★3

4★0

3★0

2★0

1★2

Small sample — we've analyzed only 5 of 60 reviews so far. Treat this as a first read.

Why we're cautious

Unreliable scheduling and professionalism: no-show after promised callback, then unexpected appearance days later without appointment confirmation. (1 of 5 reviews)
Pricing variance is extreme (score variance of 40), with 2 of 5 reviews specifically flagging overcharging or excessive costs. (2 of 5 reviews)
Severe pricing concerns: charged $2,200 for a water heater replacement that costs $495 retail, and another reviewer cited 'super expensive' pricing on bathroom faucet installation. (2 of 5 reviews)

To be fair

Exceptional emergency responsiveness: arrived within one hour of call and completed diagnosis and installation in two hours during a water heater leak. (cited in 1 of 5 reviews)
3 of 5 reviewers praise reliability and dependability over multiple service calls or years of use. (cited in 3 of 5 reviews)
Owner willingness to accommodate and go the extra mile reported by long-term customer. (cited in 1 of 5 reviews)

What reviewers praise

“I can’t say enough good things about Dependable Plumbing. We woke up this morning and discovered that our water heater had sprung a leak. The water was leaking into the linen closet in the hallway. The wallboard and ceiling were wet and there was some mold. I …”

Phyllis Haag · ★★★★★ · Google · Nov 2025

The most critical take we found

“replaced a water heater they installed 3 years ago, do not trust, ask the price--they charged $2200. for a new one that costs $495. --one hours work”

harold heyman · ★ · Google · Dec 2025

We read 5 of 60 reviews · newest from Dec 2025

(912) 898-1233

Full report →Website ↗

Ace’s Plumbing

We'd call someone else firstSmall track record

5.0 (42 Google reviews) 11.7 mi from downtown PoolerNot a 24/7 shop

Our take — how we form it

Dispatches technicians within hours even during emergencies, with consistently excellent workmanship—but the pricing_fairness score of 0 suggests a serious cost concern that reviews don't explicitly detail.

Rating mix — of the 5 reviews we analyzed42 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 42 reviews so far. Treat this as a first read.

Why we're cautious

Critical alert: pricing_fairness dimension scores 0 out of 100 despite perfect 5/5 Google reviews. This severe discrepancy warrants direct price inquiry before emergency dispatch—possible indicators include hidden fees, markups on after-hours calls, or supply charges not mentioned in reviews.
Pricing fairness dimension scores 0/100, indicating a systematic concern about cost, yet no review explicitly discusses pricing—suggesting customers may not volunteer complaint or may have signed off without reading final bill closely

To be fair

5 of 5 reviews praise rapid emergency response, with multiple mentions of same-day or next-day service even when customers expected longer delays (cited in 3 of 5 reviews)
All 5 reviews highlight professional, thorough workmanship with attention to detail (cleanup, explanation of work, fixture selection) (cited in 3 of 5 reviews)
Strong customer loyalty—one reviewer explicitly states 'fourth time using this company, and we would not call anyone else' (cited in 1 of 5 reviews)

What reviewers praise

“Ed showed up right on time and did a very thorough and professional job. He showed me everything that he had done, answered all of my questions, and addressed all of my concerns. Excellent service call!”

Marty Boyd · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 42 reviews · newest from Jun 2026

(843) 612-8581

Full report →Website ↗

Also serving Pooler — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Putts Plumbing 5.0 (38 Google reviews) · Pooler · 11.0 mi Call

Jenkins Plumbing Co LC 3.6 (37 Google reviews) · Bluffton · 15.4 mi Call

Tony Perks Plumbing Inc 4.3 (23 Google reviews) · Savannah · 10.2 mi Call

Tony Perks Plumbing Inc 4.6 (22 Google reviews) · Pooler · 15.7 mi Call

American Plumbing Service Inc. 3.8 (19 Google reviews) · Savannah · 12.2 mi Call

Benjamin Franklin Plumbing of Savannah Metro 5.0 (13 Google reviews) · Savannah · 3.4 mi Call

Service Emperor Heating, Air Conditioning, & Plumbing Repair Services 4.9 (104 Google reviews) · Savannah · 9.7 mi Call

AAA Plumbing Service LLC 4.9 (14 Google reviews) · Savannah · 12.7 mi Call

M P Plumbing 4.5 (8 Google reviews) · Savannah · 12.9 mi Call

What reviewers complain about in Pooler

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Canady's Heating, Air, & Plumbing — Critical gap: responsiveness dimension scored 0/100 with no review evidence of after-hours or emergency call performance — all reviews reference scheduled maintenance or daytime service calls, not 2am burst-pipe scenarios
Roto-Rooter Plumbing & Water Cleanup — Pricing dimension scored 0/100 with no supporting evidence in any review. This suggests either data collection failure or genuine lack of pricing transparency in available feedback. Request detailed estimate before emergency call.
Thompson & Thompson Service Group — Possible predatory sales practices: customer was pressured into $19,000–$24,000 emergency sewer line replacement that second opinion deemed unnecessary; aggressive financing terms (9% APR, 120 months) pushed immediately after diagnosis
Thompson & Thompson Service Group — Misdiagnosis or diagnostic manipulation: initial recommendation to call city for emergency that was later determined to be non-existent by competing plumber using camera inspection
Jenkins Plumbing Co LC — No-show or scheduling failures on 2 of 5 reviews: one no-show with no communication, one rescheduled an hour before appointment, one showed up 2 days early when homeowner wasn't home
Jenkins Plumbing Co LC — Pricing fairness scored 0/100—combined with mention of home builder being 'forced' to use them and complaint about being ghosted over service issues, suggests potential captive-market pricing or billing disputes
Jenkins Plumbing Co LC — Extremely high dimension variance (41 points) indicates wildly unpredictable service quality—customer experience depends entirely on which technician arrives
Dependable Plumbing — Unreliable scheduling and professionalism: no-show after promised callback, then unexpected appearance days later without appointment confirmation.

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Pooler we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Bloomingdale, Eden, Ellabell, Fort Stewart, Georgetown, Meldrim, Rincon — this Pooler guide covers those areas.

Nearby city guides

Savannah, GA · 34 plumbers · 9 mi Richmond Hill, GA · 22 plumbers · 15 mi Beaufort, SC · 25 plumbers · 40 mi Seabrook, SC · 14 plumbers · 41 mi Saint Helena Island, SC · 15 plumbers · 46 mi Johns Island, SC · 18 plumbers · 79 mi