Jenkins Plumbing Co LC
Plumber · Pooler, GA
Our verdict
Fast to answer the phone but wildly inconsistent execution—expect anything from excellent work to no-shows, poor craftsmanship, and ghosting when complaints arise.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Pooler, GA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
One reviewer praised technician Andrew as timely, expert, and professional with cleanup and customer patience
Cited in 1 of the 5 reviews we analyzed.
Responsiveness scored 72/100, indicating faster-than-average callback and dispatch relative to other dimension scores
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
No-show or scheduling failures on 2 of 5 reviews: one no-show with no communication, one rescheduled an hour before appointment, one showed up 2 days early when homeowner wasn't home
Red flag
Pricing fairness scored 0/100—combined with mention of home builder being 'forced' to use them and complaint about being ghosted over service issues, suggests potential captive-market pricing or billing disputes
“6 appointments and 6 months to replace 1 sink, no shows, poor install.”
Red flag
Extremely high dimension variance (41 points) indicates wildly unpredictable service quality—customer experience depends entirely on which technician arrives
“6 appointments and 6 months to replace 1 sink, no shows, poor install.”
Cited in 3 of the 5 reviews we analyzed.
Red flag
Ghosting complaint from homeowner after raising quality concerns, suggesting poor dispute resolution
Cited in 1 of the 5 reviews we analyzed.
Severe reliability failures: one homeowner required 6 appointments over 6 months to replace a single sink, with no-shows, wrong parts, and rescheduling an hour before appointment
“6 appointments and 6 months to replace 1 sink, no shows, poor install.”
Poor workmanship documented across multiple jobs: crooked drain handles, misaligned faucet gaskets, overflow holes off-center, and technician who misdiagnosed a drain issue as a water company problem
“6 appointments and 6 months to replace 1 sink, no shows, poor install.”
1 more cited review
“Man came and told me it was the water. Everything is fine.”
Unprofessional job site conduct: technicians left dirty boot prints and fecal matter on carpet runners without protection or cleanup, then ghosted the homeowner when asked to clean the mess
Cited in 1 of the 5 reviews we analyzed.
Multiple failed attempts on single job: four technicians across four days unable to clear a clog, leaving homeowner to finish the job themselves
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Have a drain issue in new built home. Man came and told me it was the water. Just has the water company here and everything is fine like I've been telling everybody. Now I'll have to call the health department. This should be a home warranty issue, however they are declining my request. Builder uses this plumber. Hmm. Makes you wonder why. Nobody has heard the end from me!!”
“Semi driver!!! First time here!! Do not go into front office the ladies will tell you they don’t care that your delivering and tell you to find the forklift driver. You can go around the building to the left left of entry to get to the back but I turned around in the entry circle and backed straight in! The ladies are more worried about taking smoke breaks and gossiping instead of being helpful. Only one fork lift …”
“Four men Four day And none could clear the clog. After 4 days, i had to run to do school pick. Left them working in the house. And miraculously they claim there were 3 small wipes clogging a brand new home. And disappeared by the time I got back and left behind a trail of dirty boot prints in my house along with carpet runners full of dirt and fecal matter from rolling the machines in and not without even bothering …”
Positive
“Our water heater needed some TLC. Andrew from Jenkins Plumbing was timely, expert, cleaned up when he finished and had time and patience for a few questions. THE BEST”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 105 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Jenkins Plumbing Co LC?
Best for
- Water heater install/repair
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Jenkins Plumbing Co LC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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