Ace’s Plumbing
Plumber · Savannah, GA
Our verdict
Dispatches technicians within hours even during emergencies, with consistently excellent workmanship—but the pricing_fairness score of 0 suggests a serious cost concern that reviews don't explicitly detail.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviews praise rapid emergency response, with multiple mentions of same-day or next-day service even when customers expected longer delays
1 cited review
“They came so fast when I was DESPERATE with a busted water heater.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
All 5 reviews highlight professional, thorough workmanship with attention to detail (cleanup, explanation of work, fixture selection)
2 cited reviews
“Ed showed up right on time and did a very thorough and professional job.”
“They came so fast when I was DESPERATE with a busted water heater.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Strong customer loyalty—one reviewer explicitly states 'fourth time using this company, and we would not call anyone else'
Cited in 1 of the 5 reviews we analyzed.
Office staff and technicians consistently noted as courteous, helpful, and friendly across multiple reviews
1 cited review
“They came so fast when I was DESPERATE with a busted water heater.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Critical alert: pricing_fairness dimension scores 0 out of 100 despite perfect 5/5 Google reviews. This severe discrepancy warrants direct price inquiry before emergency dispatch—possible indicators include hidden fees, markups on after-hours calls, or supply charges not mentioned in reviews.
Pricing fairness dimension scores 0/100, indicating a systematic concern about cost, yet no review explicitly discusses pricing—suggesting customers may not volunteer complaint or may have signed off without reading final bill closely
The evidence — in reviewers' own words
Positive
“Josh was able to come quickly to help us with our leak. He's such a friendly nice guy. The service was excellent from calling to schedule an appt to having the work done. I'd highly recommend them!”
“Service was on time, professional and excellent. Technician was careful with flooring and clean up was exceptional. Choice of replacement fixtures was perfect. Will definitely call again if work is ever needed. Thanks Again Lee”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 42 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Ace’s Plumbing?
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Find plumbers near you
Ace’s Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Savannah · Pooler · Richmond Hill