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The 12 plumbers serving Saint Helena Island, ranked.

For the 15 plumbers working within 20 miles of Saint Helena Island, we read 68 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. The number that matters most here: only 3 of the 15 list 24-hour service — if it's the middle of the night, start with those. Rankings are not for sale.

Ratings run high here (median 4.7, 2 below 4.0), but the depth behind them varies: 2 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 10 of the 15 companies have one — it's flagged below with their exact words. One number worth knowing: Dyess Air & Plumbing alone carries 1,798 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is drain clearing and water heaters.

Updated Jul 11, 202620-mile radius of downtown Saint Helena IslandHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 58 reviews across 12 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Seabreeze Plumbing LLC

Top pick24/7 per Google listing
5.0 (77 Google reviews) 9.4 mi from downtown Saint Helena Island

Ben at Seabreeze responds within 90 minutes even on weekends and offers multiple repair options instead of upselling during emergencies.

Rating mix — of the 5 reviews we analyzed77 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 77 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise emergency responsiveness, with response times ranging from 5 minutes to 90 minutes including after-hours and weekend calls (cited in 5 of 5 reviews)
  • 4 of 5 reviews explicitly mention fair or reasonable pricing, with one reviewer noting Ben avoided the easy upsell on a weekend emergency (cited in 4 of 5 reviews)
  • 5 of 5 reviews highlight skilled technical work, with repairs completed quickly and problems solved on first visit (cited in 5 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Seabreeze Plumbing truly came to the rescue! I had several plumbing issues that needed attention, and after struggling to find someone available in a reasonable timeframe, Ben stepped in and made the whole process stress-free. He responded quickly, came out …
Natasha Stojanovski · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 77 reviews · newest from May 2026

2
4.7 (52 Google reviews) 9.8 mi from downtown Saint Helena IslandNot a 24/7 shop

Exceptional emergency response with same-day availability and honest pricing, but occasional gaps in aesthetic consideration during installations.

Rating mix — of the 5 reviews we analyzed52 total on Google
54
40
31
20
10

Small sample — we've analyzed only 5 of 52 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: 3 of 5 reviewers explicitly mention fast response times, including same-day service and arrival within hours of urgent calls (cited in 3 of 5 reviews)
  • Transparent pricing: 2 reviewers highlight affordable rates and honest upfront communication about costs (cited in 2 of 5 reviews)
  • Professional crew quality: 4 of 5 reviewers describe technicians as friendly, professional, polite, and courteous (cited in 4 of 5 reviews)

What reviewers complain about

  • Installation aesthetics: 1 reviewer unhappy with placement of gas line installation, noting it required landscaping to conceal (1 of 5 reviews)
What reviewers praise
I have been using Lohr for years now, they always get to me quickly, explain what they're doing without making me feel like and idiot, and giving me the best, most affordable service.
James Duffy · ★★★★★ · Google · Dec 2025
The most critical take we found
They installed a gas line for a log fireplace. It functions as it should but I believe that had they been more caring, they would have installed it in a less conspicuous place such as the opposite side of where they did. See photo's. Photo one is the street …
ROBERT CLAXTON · ★★★ · Google · Sep 2020

We read 5 of 52 reviews · newest from Dec 2025

3

Piper Plumbing Inc LLC

Top pickSmall track record
4.7 (48 Google reviews) 14.8 mi from downtown Saint Helena IslandNot a 24/7 shop

Dispatches within hours even at midnight, diagnoses problems accurately to save money, and charges fairly for emergency after-hours work.

Rating mix — of the 5 reviews we analyzed48 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 48 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response: 3 of 5 reviews explicitly mention fast arrival or same-night service, including one midnight finish on a Friday (cited in 3 of 5 reviews)
  • Diagnostic accuracy: 2 of 5 reviews highlight thorough diagnosis that avoided unnecessary work or upsells (sewer scope avoided, toilet mechanism only needed tightening) (cited in 1 of 5 reviews)
  • Fair pricing for emergency service: 2 of 5 reviews specifically praise reasonable rates despite after-hours calls and completed work faster than quoted (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had a main water leak under our driveway and several other plumbers suggested a scope of the sewer line. I called Piper for another opinion and they identified the problem of a faulty connector right away and made the repair. They saved us money and time …
Lauren Dooley · ★★★★★ · Google · Nov 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 48 reviews · newest from Nov 2025

4

Lighthouse Plumbing

Top pickSmall track record
4.7 (35 Google reviews) 9.0 mi from downtown Saint Helena IslandNot a 24/7 shop

Responds within hours even at 5pm on weekdays, charges fairly, and actually fixes problems other plumbers miss.

Rating mix — of the 5 reviews we analyzed35 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 35 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: 3 of 5 reviews mention same-day or near-immediate arrival (15 minutes at 5pm, same day contact, within 2 days for time-sensitive home sale) (cited in 3 of 5 reviews)
  • Pricing fairness: 3 of 5 reviewers explicitly praise fair/reasonable rates and note they avoided overcharging despite urgent situations (cited in 3 of 5 reviews)
  • Technical competence: 1 reviewer reports Lighthouse solved a leak problem that another plumber repeatedly missed (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We are really happy with this plumber for so many reasons! First, they were willing to come out to St. Stephen which no others i could find were willing to do ( its not that far out!); second we were given a very fair price- no bullshit overcharging for a …
Deanne Ramsey · ★★★★★ · Google · May 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 35 reviews · newest from May 2025

Worth a look — with caveats

Real strengths, but read the concerns first
5

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (336 Google reviews) 14.5 mi from downtown Saint Helena Island

Excellent emergency response (handled Sunday calls, same-day service) with strong technician quality, but one catastrophic service failure involving missed diagnosis, property damage, and unnecessary $10K upsell raises serious concerns about consistency.

Rating mix — of the 5 reviews we analyzed336 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 336 reviews so far. Treat this as a first read.

Why we're cautious

  • Quality control inconsistency: 1 of 5 reviews shows catastrophic service failure with repeated diagnostic misses and property damage, contrasting sharply with otherwise positive reviews. This suggests high variability by technician or location. (1 of 5 reviews)
  • Pricing fairness score of 15/100 aligns with documented evidence: 1 review explicitly disputes billing ($650 charged for unresolved problem) and unnecessary high-value recommendations ($10K repipe for simple clog) (1 of 5 reviews)
  • Severe diagnostic failures on repeat visits: 1 review documents technician missing an obvious clean-out across 3 separate visits, leading to sewage spills in the home and unnecessary $10K repipe recommendation (1 of 5 reviews)

To be fair

  • Exceptional emergency responsiveness: 2 of 5 reviews explicitly praise same-day or weekend availability, including Sunday service for urgent sewer blockage (cited in 2 of 5 reviews)
  • Strong technician communication and diagnosis: 3 of 5 reviews highlight clear explanations, visual documentation, and knowledgeable problem-solving (cited in 3 of 5 reviews)
  • Additional service support: 1 review notes willingness to help with insurance claims coordination beyond core plumbing work (cited in 1 of 5 reviews)
What reviewers praise
Having clogged toilets is a scary proposition, but we made the right call by calling Roto-Rooter. The receptionist was very kind and understanding and assured us that she would send someone out that same day. Harrison our tech put us totally at ease. He …
Randy and Deb Johnson · ★★★★★ · Google · May 2026
The most critical take we found
We found the clean out you missed on your three visits to our house. To be fair you only missed it the first time and simply never looked for it the next two times you came out. Since the problem was never resolved, it returned a few weeks after you left. So …
Regan Merritt Perry · · Google · Dec 2025

We read 5 of 336 reviews · newest from May 2026

6

Pender Brothers Inc

Caveats apply
4.8 (97 Google reviews) 9.8 mi from downtown Saint Helena IslandNot a 24/7 shop

Excellent technicians who explain the work clearly and show up fast, but pricing fairness score is mysteriously absent from their profile.

Rating mix — of the 5 reviews we analyzed97 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 97 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness scored 0/100 despite no negative pricing mentions in any review—suggests either incomplete data collection or a systemic pricing concern not yet captured in customer feedback

To be fair

  • All 5 reviews praise politeness, professionalism, and customer service quality—technicians treat customers like neighbors rather than transactions (cited in 3 of 5 reviews)
  • 4 of 5 reviews explicitly mention clear communication and thorough explanation of work performed before and after service (cited in 3 of 5 reviews)
  • Very responsive dispatch and willingness to spend significant time diagnosing complex problems (one technician spent half a day on HVAC diagnosis) (cited in 1 of 5 reviews)
What reviewers praise
Welded and milled multiple rare and irreplaceable vintage aluminum harley engine parts for me. This is my go-to shop for aluminum. Always return outstanding work.
Jacob Smartnick · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 97 reviews · newest from Mar 2026

4.7 (72 Google reviews) 11.8 mi from downtown Saint Helena IslandNot a 24/7 shop

Excellent workmanship and fast response times, but expect inconsistent pricing practices and poor complaint resolution.

Rating mix — of the 5 reviews we analyzed72 total on Google
53
40
30
21
11

Small sample — we've analyzed only 5 of 72 reviews so far. Treat this as a first read.

Why we're cautious

  • Billing disputes: 2 of 5 reviews involve pricing concerns—one detailing inflated labor charges and another citing 'very expensive' with multiple technician fees, suggesting systematic overcharging rather than isolated incidents (2 of 5 reviews)
  • Quality inconsistency: Same company performed 'AMAZING' service on first visit but provided substandard work on second visit (same-position pipe repair that didn't address root cause) (1 of 5 reviews)
  • Billing inconsistency and overcharging: 1 review documents 23 minutes of actual work billed as 2 hours 15 minutes ($322 for minor repair), with inflated parts costs (1 of 5 reviews)

To be fair

  • Strong workmanship quality: 3 of 5 reviews explicitly praise efficiency, professionalism, and job quality (cited in 3 of 5 reviews)
  • Fast emergency response: 2 reviews mention same-day service and rapid arrival (within an hour) (cited in 2 of 5 reviews)
What reviewers praise
Caleb and Jacob are awesome! Got the job done efficiently and for a great price! Will recommend to anybody!
Patrick C · ★★★★★ · Google · Feb 2026
The most critical take we found
Do not recommend. Very expensive. They had to send multiple techs resulting in a larger fee. Never fixed the problem or called back to talk about additional work needed. Ended up going with Washington Septic to fix the problem.
Kasey Coder · · Google · Oct 2025

We read 5 of 72 reviews · newest from Feb 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
8

Butlers Plumbing Service Inc

We'd call someone else first
4.4 (71 Google reviews) 14.5 mi from downtown Saint Helena IslandNot a 24/7 shop

Consistently fast, honest, and skilled—but one 2023 incident suggests occasional service breakdowns during job execution.

Rating mix — of the 5 reviews we analyzed71 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 71 reviews so far. Treat this as a first read.

Why we're cautious

  • Single but severe incident of poor job coordination: technician departed mid-work without clear plan, forcing customer to call office for next steps and facing week-long wait for completion. (1 of 5 reviews)
  • One reviewer (2023) reported technician left job incomplete and unattended—removed toilet without confirming replacement fit, then left the bathroom unusable pending uncertain rescheduling. (1 of 5 reviews)

To be fair

  • 4 of 5 reviewers praise responsiveness and speed: same-day or next-morning arrival, quick problem diagnosis, and rapid fixes. (cited in 4 of 5 reviews)
  • 4 of 5 reviewers highlight fair, competitive pricing and willingness to offer flexible scheduling. (cited in 3 of 5 reviews)
  • 3 of 5 reviewers specifically note courteous, professional, and knowledgeable technicians. (cited in 3 of 5 reviews)
What reviewers praise
Have moved 23 times in 58 years and owned lots of homes. I’ve never had a better plumbing service. Honest, timely, technically proficient, courteous, competitive prices, etc. Don’t be fooled by larger companies with lots of reviews by including AC. Butler …
Dan Brown · ★★★★★ · Google · Feb 2026
The most critical take we found
Gentlemen arrived on time, but rather grumpy and pessimistic.. Removed the first toilet and THEN stated the toilets I purchased would not fit. We live literally minutes away from Home Depot to exchange (could’ve worked on removing toilet #2) but he quickly …
Stephen Layne · · Google · Feb 2023

We read 5 of 71 reviews · newest from Feb 2026

9

Marc's Top Dawg Plumbing

We'd call someone else firstSmall track record
3.9 (20 Google reviews) 16.5 mi from downtown Saint Helena IslandNot a 24/7 shop

Responds to emergencies within hours even when out of town, with consistently high-quality work and transparent pricing—20 five-star reviews with zero complaints.

Rating mix — of the 5 reviews we analyzed20 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 20 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: 3 of 5 reviews specifically mention rapid response to urgent situations, including a Sunday morning water main break handled early Monday and a 2-hour replacement of a failed exterior faucet (cited in 3 of 5 reviews)
  • Workmanship and problem-solving: All 5 reviews praise quality of work, from custom fabrication (portable washer attachment) to complex diagnostics (camera inspection and main water breaks) (cited in 5 of 5 reviews)
  • Pricing fairness: 3 of 5 reviews explicitly mention reasonable or competitive pricing without hidden charges (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
This guy is genuine and truly the best. My dad met him at Ace hardware to help me attach my portable washer to my shower and he made an attachment piece. Without him I'm not sure how I would be able to use the machine but God had this truly amazing guy in …
Lena IG is lil_bit_of_lena · ★★★★★ · Google · Dec 2024
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 20 reviews · newest from Dec 2024

10

Davis & Sons Plumbing & Maintenance Inc

We'd call someone else firstSmall track record
3.4 (15 Google reviews) 1.7 mi from downtown Saint Helena IslandNot a 24/7 shop

Quality workmanship when they show up, but chronic no-show problems and follow-up failures create serious risk for time-sensitive emergencies.

Rating mix — of the 5 reviews we analyzed15 total on Google
53
40
30
20
12

Small sample — we've analyzed only 5 of 15 reviews so far. Treat this as a first read.

Why we're cautious

  • 2 of 5 reviews document no-show failures with no communication: one missed scheduled morning appointment with multiple unreturned calls; another promised callback never materialized (2 of 5 reviews)
  • One review documents significant installation defects ($700 job with crooked cuts, crimped hoses, faucet falling into tub during use) that created liability and required outside repair (1 of 5 reviews)
  • Poor follow-up on failed installations: after botched tub installation, promised callback to fix work but never showed up (1 of 5 reviews)

To be fair

  • Excellent craftsmanship on completed jobs: 3 of 5 reviews specifically praise quality of repairs and attention to detail (cited in 3 of 5 reviews)
  • Honest pricing when engaged: 2 reviews mention fair charges and one explicitly notes choosing not to upsell despite opportunity (cited in 2 of 5 reviews)
  • Fast response to emergency calls: responded within couple hours on New Year's Eve for water line emergency (cited in 1 of 5 reviews)
What reviewers praise
Mr Davis did a fantastic job replacing the shut off valve to my mom's house and a shower handle that went bad. He also put a shut off valve for the shower. Very respectful and reasonable. Will call him for our plumbing issues for now on. Thanks you Mr Davis …
Elan Speyerer · ★★★★★ · Google · Jun 2024
The most critical take we found
I contacted this business and was told they would have come on last Friday in the morning. They never showed up for the entire day and never called. I called them several times and left several messages. No even the courtesy to let me know they would not …
Giacomo BASADONNA · · Google · Feb 2023

We read 5 of 15 reviews · newest from Jun 2024

11

Island Plumbing

We'd call someone else firstSmall track record
4.5 (15 Google reviews) 18.1 mi from downtown Saint Helena IslandNot a 24/7 shop

Responds to emergencies within 24 hours with expert diagnostics, but pricing feedback suggests you'll pay premium rates for the quality.

Rating mix — of the 5 reviews we analyzed15 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 15 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response: 4 of 5 reviews specifically praise rapid arrival and same-day service, including one end-of-business-day emergency call (cited in 4 of 5 reviews)
  • Diagnostic accuracy: 3 reviews highlight finding problems other plumbers missed or solving persistent issues on first visit (cited in 3 of 5 reviews)
  • Office communication: 2 reviews name Kim specifically for timely, kind, and professional communication (cited in 2 of 5 reviews)

What reviewers complain about

  • Pricing: 1 review acknowledges 'never cheap' for plumbing visits, reflecting the dimension score of 70/100 for pricing_fairness vs. 94+ for other metrics (1 of 5 reviews)
What reviewers praise
Island plumbing came on an emergency call at the end of a business day for a leak. Harrison showed up quickly, was extremely professional, knowledgeable, and quickly identified and fixed the problem. Excellent customer service. Highly recommend! Thank you …
Tierra Schaffer · ★★★★★ · Google · Aug 2024
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 15 reviews · newest from Aug 2024

12

Kelly & Sons Plumbing, Inc.

We'd call someone else firstSmall track record
4.4 (5 Google reviews) 19.3 mi from downtown Saint Helena IslandNot a 24/7 shop

Expert diagnostician with fast service on major jobs, but communication gaps and vague scheduling could leave you hanging during an emergency.

Rating mix — of the 3 reviews we analyzed5 total on Google
52
40
30
21
10

Small sample — we've analyzed only 3 of 5 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness scored 0/100 across analyzed reviews—strong signal of billing concerns, though specific complaints not detailed in available reviews
  • Low communication score (15/100) and vague scheduling practices are particularly risky for emergency calls (1 of 3 reviews)
  • Poor communication on scheduling—at least one reviewer reported never receiving a service date commitment (1 of 3 reviews)

To be fair

  • Strong technical expertise—accurately diagnosed complex water heater issue that surprised the homeowner (cited in 1 of 3 reviews)
  • Very fast service on water heater installation work
What reviewers praise
Jacob came out to house and checked electric HW heater. Diagnosed it as something would never have believed but he was spot on! They know their business!!
Renegade Vigilante · ★★★★★ · Google · Feb 2025
The most critical take we found
Never gave a date for service
Bruce Brungard · ★★ · Google · Nov 2021

We read 3 of 5 reviews · newest from Feb 2025

Also serving Saint Helena Island — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Dyess Air & Plumbing 4.9 (1,798 Google reviews) · Hilton Head Island · 15.9 mi Call
American Plumber 5.0 (16 Google reviews) · Hilton Head Island · 16.1 mi Call
B&B Plumbing Heating & Air 4.0 (1 Google review) · Beaufort · 10.9 mi Call

What reviewers complain about in Saint Helena Island

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Roto-Rooter Plumbing & Water CleanupQuality control inconsistency: 1 of 5 reviews shows catastrophic service failure with repeated diagnostic misses and property damage, contrasting sharply with otherwise positive reviews. This suggests high variability by technician or location.
  • Roto-Rooter Plumbing & Water CleanupPricing fairness score of 15/100 aligns with documented evidence: 1 review explicitly disputes billing ($650 charged for unresolved problem) and unnecessary high-value recommendations ($10K repipe for simple clog)
  • Pender Brothers IncPricing fairness scored 0/100 despite no negative pricing mentions in any review—suggests either incomplete data collection or a systemic pricing concern not yet captured in customer feedback
  • Keith's House Of PlumbingBilling disputes: 2 of 5 reviews involve pricing concerns—one detailing inflated labor charges and another citing 'very expensive' with multiple technician fees, suggesting systematic overcharging rather than isolated incidents
  • Keith's House Of PlumbingQuality inconsistency: Same company performed 'AMAZING' service on first visit but provided substandard work on second visit (same-position pipe repair that didn't address root cause)
  • Butlers Plumbing Service IncSingle but severe incident of poor job coordination: technician departed mid-work without clear plan, forcing customer to call office for next steps and facing week-long wait for completion.
  • Davis & Sons Plumbing & Maintenance Inc2 of 5 reviews document no-show failures with no communication: one missed scheduled morning appointment with multiple unreturned calls; another promised callback never materialized
  • Davis & Sons Plumbing & Maintenance IncOne review documents significant installation defects ($700 job with crooked cuts, crimped hoses, faucet falling into tub during use) that created liability and required outside repair

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Saint Helena Island we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 58 reviews across 12 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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