American Plumbing Service Inc.
Plumber · Savannah, GA
Our verdict
Fast to say yes when other plumbers won't, but quality control issues and follow-up on repairs are serious concerns—get everything in writing.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Highly responsive to emergency calls; called 9 other plumbers who said no, APS said yes and responded courteously
1 cited review
“first response from American Plumbers was yes and in a great manor”
Strong workmanship on specific jobs like water heater replacement and faucet/toilet repairs; owner and staff praised for friendliness and professionalism
1 cited review
“APS team worked extremely hard on the installation”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Goes above and beyond on scoping; identified rebate opportunities and performed additional services
1 cited review
“APS team worked extremely hard on the installation”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Major quality control failure on addition plumbing: flooded site twice, multiple defects, crew sent later didn't recognize their own company's work as substandard, and company avoided accountability for repairs
Cited in 1 of the 5 reviews we analyzed.
Red flag
High score variance (42) and split between 5-star and 1-star reviews indicates unpredictable experience—excellence on small jobs but potential disaster on larger projects
“APS team worked extremely hard on the installation”
Cited in 3 of the 5 reviews we analyzed.
Red flag
Unrelated but concerning: driver conduct complaint (unsafe lane change on highway) may indicate broader operational discipline issues
Cited in 1 of the 5 reviews we analyzed.
Inconsistent workmanship quality; two-bathroom addition crew flooded job site twice with multiple unspecified errors
Cited in 1 of the 5 reviews we analyzed.
Poor follow-up on repairs and accountability; customer had to call repeatedly over months to get crew errors fixed, with one repair still incomplete after 3 weeks
Cited in 1 of the 5 reviews we analyzed.
Pricing fairness dimension scored 0/100, suggesting systematic customer concerns about cost—no positive pricing mentions across all reviews
Keep it in proportion: these concerns are cited in 4 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Who ever drives this van just literally cut me off and almost hit me on highway 196 coming into hinesville he had no blinker on just swerved right on in. I dont know if this were i need to address this but i am.”
“These people were hired to do the plumbing for two bathrooms in a new addition to our house. The two-man crew did an abysmal job. There isn't enough space to list all of the mistakes made. They flooded the job site twice, and that's just for starters. Since that time, I've had to call American Plumbing to fix 3 other problems. Each time, the crew they sent commented on the poor quality of work done (they didn't …”
Positive
“Fantastic experience with American Plumbing Services. I wanted to replace my old electric water heater in the attic with a new tankless water heart and received great guidance on unit selection, installation location, and they even identified an eligible rebate available from AGL. The APS team worked extremely hard on the installation, removal of the old unit, and even made time to install a dishwasher for me. …”
“My absolute go-to for Plumbing Services. The owner, Mr Burns, was so friendly and responsive when we talked about a faucet replacement and minor toilet repairs in my new home. Mark, the technician, was courteous and professional with the installation and Ms Barbara in the office was the best! Would highly recommend this company for your plumbing needs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 19 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2025.
Own American Plumbing Service Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
American Plumbing Service Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Savannah · Pooler · Richmond Hill