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Thompson & Thompson Service Group

Pooler, GA
4.6(252 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 252 reviews

Top pickTop pick
4.6Google

Our Verdict

Strong Hire

#8 of 13 in Pooler, GA

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
  • Complex installs and remodels
  • Water heater install/repair
  • Emergency and burst pipe repair
Avoid if

No major caveats

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need high-quality work that holds up over time

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 252 Reviews Tell Us

Emergency Response

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

No significant concerns found in reviews ✓

Communication

All 5 reviews are 5-star ratings with consistently high praise across reliability, responsiveness, and workmanship

3 of 5 reviews specifically praise emergency/after-hours responsiveness, including guaranteed same-day service on Saturday morning during Christmas week

Technicians explain work clearly and go beyond minimum requirements; 2 reviews mention extra effort and detailed communication

Pricing

After-hours weekend pricing is fair—one reviewer expected higher costs but was pleasantly surprised by the bill

Fair PricingGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

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Thomas Kemp

I'd just like to say, thank you. Mr. Milton came, saw and defeat the problems. He removed and installed our garbage disposal. He took the time to explain the whole process; which was great. He examined the job, got the needed parts and installed the unit. It wasn't the easiest thing possible to do. But he did it. He even got us to aquire a yearly service program. No pressure applied either. I just wanted to take the time to thank Him and the company again. The service was excellent in every way.

S
Shelly Blackman

Hose came to our house to give us a hot water tank quote. This resulted in two hot water tank installs & disposals(same day). What stood out immediately was that he wasn’t a sales guy — he’s the one who actually does the work. Hose is professional, efficient, and clearly experienced. He went above and beyond to make sure everything was done right. The work was completed smoothly, and the area was left clean. The experience was so good we’re planning on upgrading our kitchen sink and shower with Thompson & Thompson. Highly recommend.

S
Susan Tauster

Our hot water heater started leaking in the weekend going into Christmas week. On a Saturday morning, they answered and guaranteed a plumber that day. Joel came out and was the absolute best. He worked his tail off in a confined space and was very knowledgeable as he related the various challenges. I would request him specifically again, great hard-working guy.

C
Cheryl Morning

My family and I appreciate everything Johnny and the T&T group have done to help us. If we could give a higher rating we would, and we recommend T&T to anyone who needs their services. When our ac gave out and the house reached 90+ degrees, they worked hard to make sure we wouldn't have to go without ac any longer than necessary. Thank you again Johnny and the team at Thompson and Thompson.

T
Toni Rolando

I had a hot mess plumbing backup “ After hours “ of course, I contacted the office and from Hello I received nothing but Above and Beyond personal and professional quick service. I was impressed with their pricing as well, considering it was an after hour on the weekend call the bill was not at all what I expected .

Business details

Phone
(912) 549-1515
Address
5019 Ogeechee Rd UNIT C, Garden City, GA 31405, USA
Hours
Open 24 hours

Service area

Based in Pooler. Serves 2 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Thompson & Thompson Service Group

4.6$
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