Roto-Rooter Plumbing & Water Cleanup
Plumber · Pooler, GA · Open 24 hours per Google listing
Our verdict
Answers the phone at 1:30am when others don't, but pricing data is completely missing from reviews—call for a quote before committing.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Pooler, GA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviewers praise emergency responsiveness and after-hours availability, including one who called at 1:30am and got a callback within 30 minutes.
4 cited reviews
“Only provider to answer phone, callback within 30 minutes”
“30 day guarantee, quick and efficient, very professional”
“Very nice, professional and willing to answer any questions”
“Extremely thorough and ensured we were happy throughout”
Cited in 5 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Consistent workmanship quality: 4 of 5 reviews explicitly mention thorough work, quick problem resolution, and going above and beyond (e.g., installing a shower head unprompted).
3 cited reviews
“Extremely thorough and ensured we were happy throughout”
“30 day guarantee, quick and efficient, very professional”
“Only provider to answer phone, callback within 30 minutes”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Named technicians (Jay, Austin, Dylan) repeatedly praised for professionalism, patience, and extra courtesy—one reviewer highlighted their respectful interaction with their son who has Autism.
2 cited reviews
“Very nice, professional and willing to answer any questions”
“30 day guarantee, quick and efficient, very professional”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
One reviewer reports 30-day guarantee on work, demonstrating confidence in quality.
1 cited review
“30 day guarantee, quick and efficient, very professional”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing dimension scored 0/100 with no supporting evidence in any review. This suggests either data collection failure or genuine lack of pricing transparency in available feedback. Request detailed estimate before emergency call.
The evidence — in reviewers' own words
Positive
“Roto-rooter was fantastic, did an excellent job from initial visit to job completion. Dylan was extremely thorough and ensured we were happy throughout the process as well as upon completion. Highly recommend their services!”
“We had an urgent need at 1:30am and needed help immediately. RR was the only provider to actually answer the phone and said we would receive a callback within 30 minutes. We did and also got a text from the plumber as he was on the way. DYLAN arrived and was very professional and resolved the problem that we never could have on our own. Great service for an unexpected emergency.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,124 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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