Putts Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 38 reviews
Top pickOur Verdict
#7 of 13 in Pooler, GA
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 38 Reviews Tell Us
Emergency Response
Exceptional responsiveness: answers calls immediately and arrives quickly. One reviewer specifically praised Scott for answering 'the FIRST call' and another noted the team is 'responsive' with 'minimal disruption'.
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Thorough job completion: multiple reviewers highlighted cleanup, floor protection, and attention to detail during water heater replacement and other jobs.
Strong customer service and communication: reviewers consistently praised politeness, kindness, professionalism, and step-by-step explanations of work.
Communication
Exceptional responsiveness: answers calls immediately and arrives quickly. One reviewer specifically praised Scott for answering 'the FIRST call' and another noted the team is 'responsive' with 'minimal disruption'.
Strong customer service and communication: reviewers consistently praised politeness, kindness, professionalism, and step-by-step explanations of work.
Pricing
Competitive pricing: 3 of 5 reviewers independently mentioned fair or discounted rates, with one noting competitors quoted double.
Customer reviews
Reviews from Google, Yelp & more
Being alone, you worry about people coming into your home a little differently than others. From the first conversation over the phone with Scott (who answered the FIRST call!!!) , till the very end with Scott and his partner (I think Alex but I can’t remember) I didn’t have a second of worry! So professional, polite, and QUICK!! ANNND they cleaned up when they were done!! I won’t be calling anyone else for my plumbing needs!! Oh, and thank you for my military discount. I truly appreciate it! I wish this company nothing but the best. Good people and hard workers are hard to find! 10/10
The replacement of our water heater was completed within three hours. Floor covering was used to protect our rugs while removing old water heater and moving in new unit. Clean up was handled properly and water drained from old tank was directed outside via a long hose. Overall the process was handled well and I recommend Putts Plumbing. Installation cost was competitive
These guys are responsive, professional, and reliable. You can depend on Putts to get the job done right and with minimal disruption. We've been very pleased with their services and highly recommend them for any plumbing job, big or small.
The service and job was exceptional! Alex was very friendly and explained every step of the job. The rate was much more reasonable than other shops. They quoted me double what Putts charged! Any future plumbing jobs I have will be done by this team! Great work!
Putts came to the rescue several times I was mostly impressed with the customer service. The guys were very kind and compassionate. Will definitely call them again! Wishing you the very best for your business
Business details
Service area
Based in Pooler. Serves 2 nearby cities within 20 miles:
Putts Plumbing