Dependable Plumbing
Plumber · Savannah, GA
Our verdict
Fast emergency response and solid workmanship, but expect sticker shock—one customer was charged 4.4x the market price for a water heater.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: arrived within one hour of call and completed diagnosis and installation in two hours during a water heater leak.
1 cited review
“at the house within an hour. They diagnosed and installed in two hours”
3 of 5 reviewers praise reliability and dependability over multiple service calls or years of use.
1 cited review
“at the house within an hour. They diagnosed and installed in two hours”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Owner willingness to accommodate and go the extra mile reported by long-term customer.
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Unreliable scheduling and professionalism: no-show after promised callback, then unexpected appearance days later without appointment confirmation.
Cited in 1 of the 5 reviews we analyzed.
Red flag
Pricing variance is extreme (score variance of 40), with 2 of 5 reviews specifically flagging overcharging or excessive costs.
“charged $2200 for a new one that costs $495”
Cited in 2 of the 5 reviews we analyzed.
Severe pricing concerns: charged $2,200 for a water heater replacement that costs $495 retail, and another reviewer cited 'super expensive' pricing on bathroom faucet installation.
“charged $2200 for a new one that costs $495”
Cited in 2 of the 5 reviews we analyzed.
Quality control issues: bathroom faucet handles installed uneven, indicating lack of finishing attention.
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“replaced a water heater they installed 3 years ago, do not trust, ask the price--they charged $2200. for a new one that costs $495. --one hours work”
“Terrible experience. We would not recommend. They were supposed to show up after they got a cancellation. Never showed up let alone call. They then show up the following week on a Tuesday at 8:15am without ever making an appointment with us. Just showed up totally unexpected. Also very unprofessional the way they installed our bathroom faucets. They left the handles uneven and the fact that they showed up on their …”
Positive
“I can’t say enough good things about Dependable Plumbing. We woke up this morning and discovered that our water heater had sprung a leak. The water was leaking into the linen closet in the hallway. The wallboard and ceiling were wet and there was some mold. I contacted Dependable Plumbing and they were at the house within an hour. They diagnosed the problem and installed a new water heater in about two hours. …”
“Totally Dependable! The owner (Mr Dependable) came to house the next day after I called him. Work was done quickly and with a fair price. Highly recommend this company!.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 60 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2025.
Own Dependable Plumbing?
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Find plumbers near you
Dependable Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Savannah · Pooler · Richmond Hill