The 15 24/7 plumbers serving Catharpin

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 942 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown CatharpinHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 942 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Catharpin →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Snell Home Services

Top pick24/7 per Google listing

4.8 (5,624 Google reviews) 11.0 mi from downtown Catharpin

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ on 5,624 reviews; 5 of 5 analyzed are 5-star; covers HVAC and plumbing; same-day boiler estimate and next-day install confirmed; water heater copper upgrade praised specifically; 12-year labor warranty matching manufacturer's cited.

Rating mix — of the 5 reviews we analyzed5,624 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 5,624 reviews so far. Treat this as a first read.

What reviewers keep saying

Same-day estimate with competitive pricing confirmed: boiler replacement estimate arrived same day called, with install crew completing next day. (cited in 1 of 5 reviews)
Workmanship specifics cited: water heater install replaced old PVC with copper piping and expansion tank — 1 reviewer called it a 'gorgeous job.' (cited in 1 of 5 reviews)
12-year labor warranty matching manufacturer's warranty cited in 1 review — strongest warranty signal in Centreville batch. (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“We used Snell to install our heat pump and update our circuit breaker. They did a wonderful job replacing our lemon heat pump which consistently kept losing charge and always struggled through out the 5 years we’ve been in our home. They are top notch …”

Neil Santos · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 5,624 reviews · newest from Feb 2026

(571) 470-7206

Full report →Website ↗

M.E. Flow

Top pick24/7 per Google listing

4.8 (3,947 Google reviews) 16.9 mi from downtown Catharpin

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Arrives same-day with skilled technicians and strong phone availability, but charges premium rates even for maintenance plan customers.

Rating mix — of the 5 reviews we analyzed3,947 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 3,947 reviews so far. Treat this as a first read.

What reviewers keep saying

Same-day or next-day emergency response: 2 of 5 reviewers explicitly mention same-day completion or next-day scheduling for urgent jobs (cited in 2 of 5 reviews)
Phone availability: Reviewer notes 'someone is always available on the phone', critical for 2am burst-pipe scenarios (cited in 1 of 5 reviews)
Thorough workmanship on complex systems: Reviewers praise 'innovative problem solvers' and neat, professional installations with full job-site cleanup (cited in 2 of 5 reviews)

What reviewers complain about

Premium pricing: 1 of 5 reviewers reports final bill felt 'on the high side', notably despite having a maintenance contract in place (1 of 5 reviews)

What reviewers praise

“Had water heater replaced. Job was done the same day I requested, very professional. I specially like that someone is always available on the phone. The 2 year guarantee for labor is reassuring, overall I would highly recommend ME Flow.”

Fernando Quijiano · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,947 reviews · newest from Mar 2026

(571) 350-3183

Full report →Website ↗

Reddick & Sons, Inc

Top pick24/7 per Google listing

5.0 (3,350 Google reviews) 8.6 mi from downtown Catharpin

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5.0 Google stars across 3,350 reviews; all 5 sampled are 5-star — same-day toilet install and faucet replacement confirmed, upfront cost quotes standard, and 10-year customer cites video-verified honest diagnostics.

Rating mix — of the 5 reviews we analyzed3,350 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 3,350 reviews so far. Treat this as a first read.

What reviewers keep saying

Same-day toilet install and same-day kitchen faucet replacement both confirmed — fast_response=3 in 5 sampled reviews. (cited in 2 of 5 reviews)
10-year repeat customer cites video-proof diagnostics and avoiding unnecessary upsells — unusual trust-building transparency. (cited in 1 of 5 reviews)
Upfront cost quote before work, quick clean completion, nothing left behind — cited in 2 of 5 reviews. (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Nick did a great job installing my new toilet and answering my other plumbing questions. I’m very happy with the service I received. He was able to install the new toilet the same day, which was greatly appreciated. Professional, efficient, and very helpful …”

James Dade · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,350 reviews · newest from Mar 2026

(703) 348-9881

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing

4.8 (1,514 Google reviews) 19.5 mi from downtown Catharpin

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8-star rating across 1,514 reviews; all 5 sampled are 5-star; weekend water heater failure handled with free same-day estimate; burst pipe located and repaired by technician who spent extra time beyond normal hours on low water pressure fix.

Rating mix — of the 5 reviews we analyzed1,514 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,514 reviews so far. Treat this as a first read.

What reviewers keep saying

Arrived within 2 hours of call for main-line sewer issue; billing walkthrough before completion with no surprises and work area left spotless — cited in 1 of 5 sampled reviews (cited in 1 of 5 reviews)
Free weekend price estimate for water heater failure with multiple scenario pricing presented upfront before commitment — cited in 1 of 5 sampled reviews (cited in 1 of 5 reviews)
Technician worked beyond normal hours to resolve low water pressure issue — cited in 1 of 5 sampled reviews (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Mr. Anthony from roto rooter was wonderful. Worked really hard beyond normal working hours and solved our low water pressure problem. Very pleased with his work.”

M Mirza · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,514 reviews · newest from Mar 2026

(703) 463-2405

Full report →Website ↗

Hicks Plumbing Services

Top pick24/7 per Google listing

4.8 (348 Google reviews) 15.6 mi from downtown Catharpin

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Hicks Plumbing earns 4.8★ (348 reviews) with 91/95 five-stars analyzed; fast_response=24, weekend_or_emergency=9, fair_pricing=8 — outstanding emergency track record including 11pm Friday calls, but BBB C+ rating with 1 complaint in 3 years warrants note.

Rating mix — of the 15 reviews we analyzed348 total on Google

5★12

4★0

3★0

2★0

1★3

Why we're cautious

BBB rating is C+ (not A-range) with 1 complaint in past 3 years despite 25 years in business — unusual gap vs. near-perfect Google score; BBB not accredited.
One 1-star account: scheduler committed to a price but tech disputed it on arrival, argued with customer over quote — communication breakdown between office and field. (1 of 95 reviews)

To be fair

Emergency response at 11pm Friday confirmed; proactively offered DIY troubleshooting to help client avoid emergency fees before dispatching tech. (cited in 1 of 95 reviews)
Fast_response theme hit 24 times in 95 analyzed reviews; same-day scheduling cited 13 times including urgent leak detection with house water shut off. (cited in 2 of 95 reviews)
Fair_pricing=8 and cheap-plumber=8 across 95 reviews; communication theme=13 including real-time approval calls before charging on property management accounts. (cited in 2 of 95 reviews)

What reviewers praise

“Had a great experience with Hicks Plumbing the past couple times we've needed there service. Specifically, Domingo who did really great work.”

Trent Gilmore · ★★★★★ · Google · Feb 2026

The most critical take we found

“Gouge plumbing and sub par work Screwed our plating in crooked which leaked and destroyed the plate and ruined our drywall…. Gouged us on pricing. for a grand we got shoddy work and about 35 minutes of their time.all while owner bragged about his riches and …”

Donald Bostwick · ★ · Google · Oct 2023

We read 95 of 348 reviews · newest from Feb 2026

(703) 214-8102

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Cardinal Plumbing Heating & Air Inc

Caveats apply24/7 per Google listing

4.9 (3,019 Google reviews)3.5 on Yelp (100) 12.5 mi from downtown Catharpin

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Fast emergency response and skilled technicians, but pricing significantly exceeds competitors and commission-based pay structure creates risk of unnecessary upsells.

Rating mix — of the 15 reviews we analyzed3,019 total on Google

5★5

4★2

3★1

2★1

1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Commission-based pay structure linked to documented aggressive upselling: 4 reviews describe pressure to purchase unnecessary services or high-ticket replacements not supported by second opinions (4 of 192 reviews)
Alleged misdiagnosis of safety hazards to justify large repairs: 1 detailed review claims technician fabricated CO2 leak to justify $7000 furnace replacement; second opinion revealed unit was safe. Company remained defensive when confronted. (1 of 192 reviews)
Service quality highly dependent on which technician arrives: multiple reviews explicitly note some employees are 'great' while others attempt overcharging or aggressive selling, indicating inconsistent oversight (2 of 192 reviews)

To be fair

Exceptional emergency responsiveness with multiple same-day or 2-hour arrivals during urgent situations (cited in 3 of 192 reviews)
High-quality workmanship and diagnostic skills, with 8+ reviews praising thoroughness, efficiency, and problem-solving (cited in 4 of 192 reviews)
Honest consultation practices when not commission-driven: 5+ reviews mention technicians providing multiple quotes, options, and honest assessments without pressure (cited in 3 of 192 reviews)

What reviewers praise

“As new, first-time homeowners, we called on Cardinal HVAC & Plumbing for an inspection and service on our new home's HVAC unit. James did a thorough inspection of our system, finding several urgent issues that he presented as genuinely needing immediate …”

Robert Lindner · ★★★★★ · Google · Mar 2026

The most critical take we found

“Do not recommend. We were existing customers with Cardinal and used them a few times for fixing our plumbing issues and installing our water heater. The first few times went well. However, when our AC broke down during the summer, we called them 3 times to …”

Hang N. · ★★ · Yelp · Dec 2021

We read 192 of 3,019 reviews · newest from Mar 2026 · BBB A+ accredited

(703) 721-8888

Full report →Website ↗

AllTech Services, Inc

Caveats apply24/7 per Google listing

4.9 (3,169 Google reviews) 11.3 mi from downtown Catharpin

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Lightning-fast response times and exceptional communication, but pricing fairness scores suspiciously low relative to glowing reviews—worth asking for estimates upfront.

Rating mix — of the 5 reviews we analyzed3,169 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 3,169 reviews so far. Treat this as a first read.

Why we're cautious

Pricing fairness dimension scored 0/100 despite 4.9 Google rating with 3,169 reviews—suggests either systematic overcharging not captured in analyzed sample or severe data collection issue. Request itemized quotes before committing.

To be fair

Rapid response to service requests—multiple reviewers report callbacks within minutes of contact (cited in 2 of 5 reviews)
Consistent communication throughout the job with appointment confirmations, dispatch alerts, and detailed explanations (cited in 2 of 5 reviews)
Technicians arrive on time and complete work efficiently without rushing quality (cited in 2 of 5 reviews)

What reviewers praise

“My experience with AllTech Services has been great. Scheduling an appointment was easy. Got a call within minutes of requesting contact on their website. AllTech communicated at each step of the process - confirmation of appointment, pre-alert from Dispatch …”

beth adams · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,169 reviews · newest from Mar 2026

(703) 214-2940

Full report →Website ↗

Home Service Doctors

Caveats apply24/7 per Google listing

4.8 (2,035 Google reviews) 14.1 mi from downtown Catharpin

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Exceptionally responsive with expert technicians and transparent pricing, but two serious billing/workmanship failures suggest inconsistent quality control.

Rating mix — of the 15 reviews we analyzed2,035 total on Google

5★11

4★0

3★0

2★1

1★3

Why we're cautious

Critical: Catastrophic workmanship failure in 2023 where main valve exchange flooded customer's basement; company refused refund and directed customer to file insurance claim instead, admitting no responsibility despite stating work was their error (1 of 95 reviews)
Scope-creep billing pattern: at least 2 reviews indicate customers were charged significantly more than needed (full toilet replacement vs. wax seal; full toilet replacement when only leak repair needed) with quotes totaling $1,100-$1,280+ (2 of 95 reviews)
Two separate billing disputes: one customer charged $1,100 for valve replacement with resulting basement flood and refused refund; another charged $1,280+ for toilet replacement when only wax seal was needed (2 of 95 reviews)

To be fair

Rapid emergency response with same-day or next-day service availability mentioned across 8+ reviews (cited in 3 of 95 reviews)
Named technicians (Sidney Janet, Cameron, Greg, Dominic, John Paul) consistently praised for professionalism, knowledge, and explanation of work in 12+ reviews (cited in 6 of 95 reviews)
Transparency and detailed explanation of multiple repair options before work begins noted in 6+ reviews (cited in 4 of 95 reviews)

What reviewers praise

“Home Service Doctors provide outstanding customer service! Sidney Janet also delivered excellent service in response to today’s call regarding my home’s water heater problem. I am grateful he was the technician assigned to address the water heater issue. …”

Irish Robinson · ★★★★★ · Google · Mar 2025

The most critical take we found

“A picture speaks thousands of words! DO NOT ever hire this place to do any work and it would be a shame for those of you who are working for this place. The most overrated and sketchy business on earth. I called the Home Service Doctor in for a simple main …”

Ethan hu · ★ · Google · Jan 2023

We read 95 of 2,035 reviews · newest from Mar 2025

(703) 468-4027

Full report →Website ↗

Michael & Son Services

Caveats apply24/7 per Google listing

4.9 (1,662 Google reviews) 13.6 mi from downtown Catharpin

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Exceptional technicians who arrive fast and fix it right, but BBB complaints suggest billing disputes may be common despite Google's stellar 4.9 rating.

Rating mix — of the 15 reviews we analyzed1,662 total on Google

5★14

4★0

3★1

2★0

1★0

Why we're cautious

BBB accreditation and complaint mismatch: Company holds B- rating, is not BBB-accredited, and reports 132 complaints in past 3 years despite Google's 4.9/5 from 1,662 reviews—suggests potential billing or contract disputes not reflected in Google reviews
Pricing transparency concerns: Only 2 reviews mention pricing; one calls it 'fair' and another 'great price,' but dimension score of 76 for pricing_fairness (lowest of all dimensions) suggests customer dissatisfaction relative to other metrics (2 of 95 reviews)

To be fair

Fast emergency response: 5 reviews explicitly mention same-day arrival, prompt dispatch, or ability to arrive 'almost right away' during urgent situations (cited in 4 of 95 reviews)
Consistent technical competence: 8 reviews highlight knowledgeable, thorough diagnosis and problem-solving from individual technicians (Walter, Donald, Roberto, Georgios, Sameer, Han, Eric, AJ) (cited in 8 of 95 reviews)
Clear communication and customer education: 7 reviews mention technicians explaining work, offering options without pressure, or walking customers through solutions (cited in 6 of 95 reviews)

What reviewers praise

“We recently had an outstanding experience with Roberto from the Sterling office. Our water heater needed servicing (and ultimately replacing). Roberto was knowledgeable, thorough, communicative and respectful of our home and pets. He went above and beyond to …”

Stephanie Green · ★★★★★ · Google · Mar 2026

The most critical take we found

“First the good: Everyone I spoke to while both setting the appointment and the technician, Conner were very professional and easy to talk to. I was impressed that they could come out so quickly. Back story: All I needed was a new garbage disposal in a …”

Dennis · ★★★ · Google · Apr 2026

We read 95 of 1,662 reviews · newest from Mar 2026

(703) 289-0565

Full report →Website ↗

Cardinal Plumbing Heating & Air Inc

Caveats apply24/7 per Google listing

4.9 (785 Google reviews)3.5 on Yelp (100) 12.7 mi from downtown Catharpin

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Excellent workmanship and customer service when they show up, but scheduling reliability is a serious problem—multiple customers report cancelled appointments.

Rating mix — of the 15 reviews we analyzed785 total on Google

5★5

4★1

3★1

2★1

1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Appointment cancellation pattern: 3 separate customers report Cardinal cancelled scheduled appointments on the day of service, forcing rescheduling or switching providers (2 of 194 reviews)
Major plumbing job gone wrong: One customer reports technician got snake stuck in drain, requiring removal of kitchen ceiling and 3 weeks of invasive repairs (1 of 194 reviews)
Pricing significantly above market: 4 reviewers report unexpectedly high charges—$230 for a $15 valve, $500 for under-1-hour faucet install, and general complaints about expensive minimal service (3 of 194 reviews)

To be fair

Thorough diagnosis and honest recommendations: 5 reviewers praise transparent assessment without pressure to oversell repairs (cited in 5 of 194 reviews)
Exceptional technician expertise: 7 reviewers specifically name technicians (Sergii, Kyle, Chris, Danny, Victor, Jack, Anthony) and highlight their knowledge and skill (cited in 7 of 194 reviews)
Clear communication and customer education: 6 reviewers report technicians explained work thoroughly and kept them informed (cited in 6 of 194 reviews)

What reviewers praise

“Best experience ever with Cardinal as always. Kyle was amazing. He explained everything perfectly. Gave us some great options to upgrade our thermostat. Also changed our UV filter. So glad we found cardinal. Every time they come out they always do a great job …”

Michelle Ortega · ★★★★★ · Google · Mar 2026

The most critical take we found

“Do not recommend. We were existing customers with Cardinal and used them a few times for fixing our plumbing issues and installing our water heater. The first few times went well. However, when our AC broke down during the summer, we called them 3 times to …”

Hang N. · ★★ · Yelp · Dec 2021

We read 194 of 785 reviews · newest from Mar 2026 · BBB A+ accredited

(703) 782-5055

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing

4.8 (674 Google reviews) 15.4 mi from downtown Catharpin

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Arrives fast for emergencies and does solid work, but uses aggressive pricing tactics that feel designed to pressure you into paying inflated rates.

Rating mix — of the 5 reviews we analyzed674 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 674 reviews so far. Treat this as a first read.

Why we're cautious

High-pressure sales tactic documented: technician quoted $875 per service, dropped to $300 only when claiming a same-day-only manager approval—a $25 DIY fix made the inflated initial quote appear predatory (1 of 5 reviews)
One reviewer noted hourly labor rates are significantly higher than competitors, making routine jobs uneconomical (1 of 5 reviews)

To be fair

4 of 5 reviewers praise emergency responsiveness, including same-day service on weekends and quick diagnosis (cited in 3 of 5 reviews)
3 of 5 reviewers highlight professional, courteous technicians who explain work clearly and go beyond the call of duty (cited in 3 of 5 reviews)
Strong emergency plumbing track record: handles burst pipes, same-day repairs, and provides preventative solutions (cited in 2 of 5 reviews)

What reviewers praise

“Outstanding service from Roto-Rooter. Even on a Sunday, they came right out, quickly diagnosed the issue, and fixed it on the spot. Professional, efficient, and the price was very reasonable. Couldn’t ask for better service.”

Geoff Bennett · ★★★★★ · Google · Mar 2026

The most critical take we found

“I scheduled an appointment to get an estimate for a slow-draining bathtub and bathroom sink drain. Michael arrived on time and was initially very friendly. He took a quick look at the tub drain and then came back with a quote of $875 to snake the drain and an …”

Jema Bryson · ★ · Google · Jan 2026

We read 5 of 674 reviews · newest from Mar 2026

(703) 682-2840

Full report →Website ↗

Priority 1 Plumbing and Drain Services

Caveats apply24/7 per Google listing

4.9 (328 Google reviews)5.0 on Yelp (19) 17.5 mi from downtown Catharpin

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9 stars across 328 Google reviews; fast_response=12 and professional=22 dominate 36 analyzed reviews; Michael and Paul praised by name for same-day water heater and copper line work, but 2 Yelp reviews flag sloppy workmanship.

Rating mix — of the 15 reviews we analyzed328 total on Google

5★13

4★0

3★0

2★0

1★2

Why we're cautious

1-star Yelp review describes technician as incredibly disrespectful of home, left a massive mess, and sloppy work caused complications — poor_workmanship signal in data confirms this is not isolated (1 of 36 reviews)
Two older Yelp reviews describe poor workmanship: massive mess left behind with complications following job, and a faucet fix requiring a follow-up visit (2 of 36 reviews)

To be fair

Same-day water heater installation confirmed in at least 2 reviews; technician arrived within 1-2 hours of scheduling call and upgraded PVC lines to copper in one visit (cited in 2 of 36 reviews)
Gas line work completed first-time at the lowest competitive bid with minimum disruption; 3 competing quotes sought before awarding job (cited in 1 of 36 reviews)
Michael visited multiple times always within 24 hours including free first-visit work on garbage disposal; fair_pricing=3 across reviews (cited in 2 of 36 reviews)

What reviewers praise

“They responded quickly and arrived less than a day after I reached out. Not only was the work top-notch, but the pricing was very competitive compared to other quotes I’ve received in the past. It’s rare to find someone who provides such fast service without …”

Lanese Allen · ★★★★★ · Google · Feb 2026

The most critical take we found

“I do not recommend. Incredibly disrespectful of home, left a massive mess. Complications following jobs due to sloppy work and errors. Call a more professional service that does the job right without damaging the work space.”

Sathya D. · ★ · Yelp · Feb 2019

We read 36 of 328 reviews · newest from Feb 2026

(703) 777-7940

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing

5.0 (239 Google reviews)2.6 on Yelp (14) 14.1 mi from downtown Catharpin

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Roto-Rooter Reston holds 5.0★ (239 reviews) with 92/100 analyzed being 5-star; fast_response=19, professional=55 — strong emergency track record but expensive complaints in Yelp reviews, including $1,450 for an after-hours drain clean.

Rating mix — of the 15 reviews we analyzed239 total on Google

5★11

4★0

3★0

2★0

1★4

Why we're cautious

One reviewer suspects being charged for a part that was not installed — noticed tech returned an extra part to his truck after $500 repair job. (1 of 100 reviews)
Pricing at premium level: $689 for kitchen sink unclog on Thanksgiving eve (bargained to $575); $1,450 quoted for drain clean at 9pm with mandatory camera fee added. (2 of 100 reviews)

To be fair

24/7 confirmed: midnight water heater emergency handled same night with parts installed next morning; 24-hour service answered panicked 10:30pm call. (cited in 1 of 100 reviews)
Technician transparency praised across multiple reviews: Jamie explained problem, cause, fix, shared before/after photos, no pressure on unnecessary repairs. (cited in 2 of 100 reviews)
Fast_response=19 out of 100 analyzed reviews; arrived same day in multiple instances including frozen pipe and burst pipe scenarios. (cited in 2 of 100 reviews)

What reviewers praise

“We had Roto-Rooter out to clear out an exterior drain line from the sump pump. Jaime and Yousef were terrific. They explained the process and were quick and efficient. They very kindly tolerated my questions about what they cleared out of the line and how to …”

Anne Andrews · ★★★★★ · Google · Feb 2026

The most critical take we found

“My kitchen sink was stopped up. I called Roto-Rooter. What a mistake. They quoted me $689. Most people charge $125-$200. It was the day before Thanksgiving so I was desperate. I bargained down $575. No bargain.”

Jeff S. · ★ · Yelp · Nov 2021

We read 100 of 239 reviews · newest from Feb 2026 · BBB A+ accredited

(703) 429-8558

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

We'd call someone else first24/7 per Google listing

4.8 (2,506 Google reviews)1.8 on Yelp (27) 15.3 mi from downtown Catharpin

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Large multi-trade, BBB accredited, 4.8/2506. 15 of 100 sampled 1-star: $33,500 A/C quote vs a $7,500 competitor, plus a $25K replacement pitched where another company fixed it for a $100 capacitor.

Rating mix — of the 15 reviews we analyzed2,506 total on Google

5★6

4★0

3★0

2★4

1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

$33,500 A/C replacement quote against $7,500 from a competitor — customer described it as a 'rip off' by impolite salesman. (1 of 100 reviews)
$25K replacement recommendation for an HVAC issue that another company fixed with a $100 capacitor. (1 of 100 reviews)
Installed water heater failed inspection; weeks of unreturned calls and emails about re-inspection. (1 of 100 reviews)

To be fair

Named technicians (Chen Zhang, Allen, Matt, Jacob) cited for thorough diagnostics and free annual maintenance for members. (cited in 3 of 100 reviews)
Membership program includes free yearly maintenance checks with comprehensive completion documentation. (cited in 1 of 100 reviews)

What reviewers praise

“Allen was indeed very thorough with providing details prior to completing any work and answered all of the questions regarding my plumbing concerns. He was able to determine exactly what my plumbing problem was and explained the related issues. This gave me …”

Debbie Brooks · ★★★★★ · Google · Mar 2026

The most critical take we found

“The representative was punctual and professional in demeanor. However, as someone who made it clear I’m not knowledgeable about HVAC systems, I was hoping for more explanation and guidance about the different options available. I found myself repeatedly …”

Akua G. · ★★ · Google · Mar 2026

We read 100 of 2,506 reviews · newest from Mar 2026 · BBB accredited

(703) 672-7431

Full report →Website ↗

Fauquier Mechanical: Heating & Cooling Specialists

We'd call someone else first24/7 per Google listing

5.0 (434 Google reviews) 15.3 mi from downtown Catharpin

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Consistently fast emergency response with transparent pricing and no pressure tactics—exactly what you need at 2am when pipes burst.

Rating mix — of the 5 reviews we analyzed434 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 434 reviews so far. Treat this as a first read.

What reviewers keep saying

Fast emergency response: 4 of 5 reviewers highlight rapid arrival (within hours or same-day), including owner involvement in service calls (cited in 4 of 5 reviews)
Pricing fairness and no-pressure sales: 4 of 5 reviews emphasize competitive or discounted pricing with zero sales pressure (cited in 3 of 5 reviews)
Professional workmanship: 5 of 5 reviews praise installation quality, competence, and on-time or early completion (cited in 5 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“It was awesome working with Fauquier Mechanical! They were at my house within a few hours of me calling and quickly fixed my issue. The owner served as a technician today, which I love to see. I’ll definitely use them for any future HVAC needs.”

Patrick McLamb · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 434 reviews · newest from May 2026

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How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Catharpin we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 942 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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