Roto-Rooter Plumbing & Water Cleanup
Plumber · Annandale, VA · Open 24 hours per Google listing
Our verdict
4.8-star rating across 1,514 reviews; all 5 sampled are 5-star; weekend water heater failure handled with free same-day estimate; burst pipe located and repaired by technician who spent extra time beyond normal hours on low water pressure fix.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Arrived within 2 hours of call for main-line sewer issue; billing walkthrough before completion with no surprises and work area left spotless — cited in 1 of 5 sampled reviews
1 cited review
“Trey and Tyler were fantastic. They arrived within 2 hours of me placing the call to report my plumbing issue. They quickly diagnosed our main line issue, and had it resolved in short order.”
Free weekend price estimate for water heater failure with multiple scenario pricing presented upfront before commitment — cited in 1 of 5 sampled reviews
Cited in 1 of the 5 reviews we analyzed.
Technician worked beyond normal hours to resolve low water pressure issue — cited in 1 of 5 sampled reviews
1 cited review
“Mr. Anthony from roto rooter was wonderful. Worked really hard beyond normal working hours and solved our low water pressure problem. Very pleased with his work.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Asia from Roto-Rooter came to the rescue! We had a pipe freeze and burst. Asia came and was very thorough with finding the leak and busted pipe. Once she found it, she was able to fix it. Thank you so much Asia! You were polite, thorough and professional. Price seemed reasonable for the situation.”
“We had a clogged kitchen sink and reached out for help - Tyler was fantastic! He arrived promptly, was courteous throughout, and diagnosed the issue right away. He took apart the pipes, snaked the clog, and had everything back up and running in no time. Excellent service - highly recommend!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,514 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Roto-Rooter Plumbing & Water Cleanupisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Woodbridge · Reston · Centreville · Marbury