The 15 24/7 plumbers serving Venus

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 921 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown VenusHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 921 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Venus →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Flow Bros Plumbing

Top pick24/7 per Google listing

5.0 (218 Google reviews)5.0 on Yelp (4) 17.1 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5.0 stars across 218 reviews (100 analyzed, 99 are 5-star); fast_response cited 26 times and same-day-plumber mentioned 16 times — including a Saturday sewage backup cleared the same day.

Rating mix — of the 15 reviews we analyzed218 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Same-day service confirmed in 16 mentions; one customer's pipe burst got an early-next-morning slot after a schedule rearrangement (cited in 3 of 100 reviews)
Weekend sewage backup handled same Saturday — camera-inspected, dug, and repaired the next day (cited in 1 of 100 reviews)
Workmanship cited in 18 reviews including water heater installs with capture pans (cited in 3 of 100 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“We are so grateful to Jake for scheduling our possible emergency on such short notice! He arrived early, got right to work, easily diagnosed the problem. Jake was so polite and engaging, both on the phone, as well as in person. I’m happy to provide a personal …”

Deborah Hargrove · ★★★★★ · Google · Dec 2025

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 100 of 218 reviews · newest from Dec 2025 · BBB A+ accredited

(682) 999-9443

Full report →Website ↗

1-Tom-Plumber

Top pick24/7 per Google listing

5.0 (310 Google reviews)5.0 on Yelp (3) 19.9 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5.0 stars across 310 reviews (97 analyzed, all 5-star); weekend_or_emergency cited 7 times, fast_response 16 times — a Sunday emergency call drew a tech within an hour.

Rating mix — of the 15 reviews we analyzed310 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Weekend/after-hours emergency response confirmed in 7 mentions, including a Sunday call where the tech arrived within an hour (cited in 3 of 97 reviews)
Two-hour response on a same-day call with the issue fixed at a reasonable price (cited in 2 of 97 reviews)
Scott and David flagged by name for grinder-pump and main-line work that other plumbers failed to fix (cited in 2 of 97 reviews)

What reviewers complain about

Sunday emergency pricing called out as 'more expensive due to that fact' by one customer (1 of 97 reviews)

What reviewers praise

“Scott and David were amazing!”

Michele Robinzine · ★★★★★ · Google · Dec 2025

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 97 of 310 reviews · newest from Dec 2025

(817) 438-6533

Full report →Website ↗

Rockwater Plumbing of Arlington

Top pick24/7 per Google listing

5.0 (594 Google reviews) 17.2 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Rockwater Plumbing — 5.0 stars on 594 reviews; emergency water line burst resolved within 1 hour of arrival at a price beating all local competitors, but one reviewer paid what she calculated as $2,400/hour for a 30-minute repair.

Rating mix — of the 5 reviews we analyzed594 total on Google

5★4

4★0

3★1

2★0

1★0

Small sample — we've analyzed only 5 of 594 reviews so far. Treat this as a first read.

What reviewers keep saying

Emergency water line burst resolved within 1 hour of arrival at a price lower than all competing quotes. (cited in 1 of 5 reviews)
Technician Jace praised across multiple visits — friendly, knowledgeable, left work area clean each time. (cited in 2 of 5 reviews)

What reviewers complain about

One reviewer calculated an effective rate of $2,400/hour for a 30-minute repair where her own materials and prior excavation work were used. (1 of 5 reviews)

What reviewers praise

“We have used Rockwater Plumbing several times, and were very pleased each time. Jace was our technician for our current service and we were very happy with him. He is not only knowledgeable, but is genuinely a great guy. He is friendly and polite and made …”

James Mendoza · ★★★★★ · Google · Mar 2026

The most critical take we found

“Corey arrived about on time, and his work was excellent. but the next time I want to pay $2400 an hour, well this is why I usually DIY, and I will the next time. I was tired today, the water line is fixed, but plumbing is not rocket science. I paid basically …”

Alice Bee · ★★★ · Google · Aug 2025

We read 5 of 594 reviews · newest from Mar 2026

(817) 241-0797

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing

4.9 (290 Google reviews) 14.5 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 290 reviews; all 5 analyzed were 5-star with fast_response and professional themes; same-day service confirmed in 1 of 5 quotes and sewer camera work cited specifically.

Rating mix — of the 5 reviews we analyzed290 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 290 reviews so far. Treat this as a first read.

What reviewers keep saying

Same-day availability confirmed in at least 1 of 5 analyzed reviews; tech arrived quickly for emergency sewer blockage (cited in 2 of 5 reviews)
Techs cited by name (Kenneth, Nicholas, Erik, Andres, Zach) with specific technical praise — Kenneth cleared main sewer line systematically; Zach ran camera with thorough communication (cited in 2 of 5 reviews)
Pricing explained upfront before work; appointment turnaround described as 'very quickly' in 2 of 5 quotes (cited in 2 of 5 reviews)

What reviewers complain about

Only 5 of 290 reviews analyzed; thin sample limits confidence in weakness identification

What reviewers praise

“Woke up to water seeping across my family room floor — not exactly how you want to start the day. I called Roto‑Rooter, and Erik arrived quickly to assess the situation. He discovered a leaking underground pipe, and he and his partner, Andres, also found a …”

Beverly Collins · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 290 reviews · newest from Feb 2026

(817) 210-4773

Full report →Website ↗

Big Blade Plumbing & Rooter, Inc.

Top pick24/7 per Google listing

4.6 (219 Google reviews) 11.8 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

219 total Google reviews at 4.6 stars; 5 analyzed reviews all 5-star; camera-diagnosed sewer line replacement and 30–40 minute same-day dispatch signal solid operational tempo.

Rating mix — of the 5 reviews we analyzed219 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 219 reviews so far. Treat this as a first read.

What reviewers keep saying

Dispatched within 30–40 minutes of phone booking in 1 review; office staff immediately booked without high-pressure tactics. (cited in 1 of 5 reviews)
Camera-diagnosed sewer line replacement resolved in 'timely well done manner' at fair price — diagnostic approach beats guesswork for underground work. (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“They were amazing! When no one could find a problem, they sure did. They went above and beyond in every way. They are like private detectives with plumbing problems. Thankyou guys!”

Ginny Kimberlin · ★★★★★ · Google · Nov 2025

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 219 reviews · newest from Nov 2025

(817) 517-2425

Full report →Website ↗

H.C. Edwards Plumbing Company

Top pick24/7 per Google listing

4.8 (181 Google reviews)5.0 on Yelp (1) 6.5 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

H.C. Edwards (Jason) carries a 4.8/181-review Google rating with fast_response cited 18 times and 93 of 96 analyzed reviews at 5 stars — but 2 reviews flag no-upfront-quote practices.

Rating mix — of the 15 reviews we analyzed181 total on Google

5★12

4★0

3★0

2★0

1★3

Why we're cautious

1-star review (Farris Moore III) describes Jason digging in the front yard before providing a quote and refusing to give a price mid-job — critical process failure even if isolated. (1 of 96 reviews)
surprise_fees theme logged twice: one reviewer reports work began before any quote was given and owner laughed off the request for a price upfront. (1 of 96 reviews)

To be fair

Same-day and weekend availability confirmed in at least 11 reviews — Sunday night water heater swap and Christmas Eve leak diagnosis both cited. (cited in 3 of 96 reviews)
fast_response theme appears in 18 of 96 analyzed reviews; multiple reviewers note arrival within 20-40 minutes of call. (cited in 3 of 96 reviews)
Pricing undercut corporate competitors on sewer/drain work — one reviewer cited refusing a multi-clean-out upsell and getting the job done for a fraction of the corporate quote. (cited in 1 of 96 reviews)

What reviewers praise

“Came out late on a Sunday night, I had a leaky water heater, he replaced the whole thing same day, was quick and was honest and direct on his quote. Did great work and my family was back taking hot showers. They did a great job. Appreciate you for all your …”

Stephen Capler · ★★★★★ · Google · Feb 2026

The most critical take we found

“This man came to my house due to water leaking under my sink he walked in opened my cabinets and pointed at a loose tube closed them and charged me $236! Integrity goes a long way with me he was here for less than 5 mins.”

Gus Abusaad · ★ · Google · Nov 2024

We read 96 of 181 reviews · newest from Feb 2026

(214) 862-0225

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Benjamin Franklin Plumbing, Water Heaters, & Drain Cleaning

Caveats apply24/7 per Google listing

4.8 (432 Google reviews)3.5 on Yelp (19) 13.5 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8 stars across 432 reviews (100 analyzed) but 8 one-star reviews flag $99 trip fees with no fix, $680 toilet-pull quotes, and one homophobic-tech complaint.

Rating mix — of the 15 reviews we analyzed432 total on Google

5★9

4★1

3★1

2★0

1★4

Why we're cautious

Tech reported as 'rude' and 'homophobic' on a same-day Yelp 1-star call where another company resolved the issue (1 of 100 reviews)
8 one-star reviews in the 100-review sample (review consistency 0.697) with repeating pricing and workmanship complaints (4 of 100 reviews)
Expensive complaints recur (3 expensive theme hits): a $680 toilet-pull quote and a $99 trip fee with no fix flagged in Yelp 1-stars (2 of 100 reviews)

To be fair

Sunday emergency dispatch documented on a water heater call with thorough explanation of options (cited in 1 of 100 reviews)
Workmanship cited in 20 reviews including a water-heater fix and same-day plumbing+HVAC maintenance with on-site coil sourcing (cited in 2 of 100 reviews)

What reviewers praise

“Curtis was very professional and fixed our hot water heater promptly. I would definitely recommend Curtis.”

Scott Johnston · ★★★★★ · Google · Dec 2025

The most critical take we found

“A few years ago they came out to replace a leaking drain. About a year later, it started leaking. They came out and repaired the leaking drain. It's now leaking again and the warranty is expired. I suspect they halfway fix things so that it fails again. It is …”

Cody M. · ★ · Yelp · Nov 2025

We read 100 of 432 reviews · newest from Dec 2025

(817) 839-2050

Full report →Website ↗

Baker Brothers Plumbing, Air & Electric

Caveats apply24/7 per Google listing

4.8 (2,074 Google reviews)4.0 on Yelp (100) 13.3 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ across 2,074 reviews and BBB A+, but 4 of the analyzed 1-star reviews cite aggressive upsells — $600 for a $28 faucet handle, $12,000 furnace estimates.

Rating mix — of the 15 reviews we analyzed2,074 total on Google

5★5

4★0

3★0

2★3

1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Price gouging pattern: $600 quoted to swap a faucet handle a customer's husband fixed with a $27.79 part in one minute (1 of 100 reviews)
Upsell/scare-tactic complaint: $800 for new gas lines plus an $8,000 insulation and a $12,000 total estimate where a competitor charged $75 to tighten a connection (1 of 100 reviews)
Zero post-sale support on a $31,000 install — customer says no maintenance plan was offered, then blamed two years later (1 of 100 reviews)

To be fair

fast_response cited in 20 of 100 analyzed reviews — same-day and under-30-minute fixes mentioned by name (cited in 2 of 100 reviews)
Honest diagnostics noted: one reviewer's $10,000 sewer repair quote from another plumber was found unnecessary after a full camera inspection (cited in 2 of 100 reviews)
Clean, explained workmanship — faucet/valve replacement done right the first time with the area left spotless (cited in 1 of 100 reviews)

What reviewers praise

“M. Bell's review for Jesse with Baker Brothers. I called Baker Brothers to get a 2nd opinion and price for a supposed broken sewer line under my house caused by tree roots. The cost estimate from the first plumber that I called out had quoted a price for …”

Candi CooCoo · ★★★★★ · Google · Mar 2026

The most critical take we found

“Called Baker Brothers on the recommendation of a neighbor because of a possible slab leak. Technician came out same day which was great but failed to find the leak. Said we would have to replace the homeowners valve (2100$$) to begin the process of …”

Patrick A. · ★★ · Yelp · Dec 2025

We read 100 of 2,074 reviews · newest from Mar 2026 · BBB A+ accredited

(817) 595-0116

Full report →Website ↗

Quick Fix Plumbers Arlington TX

Caveats apply24/7 per Google listingSmall track record

4.9 (30 Google reviews) 19.1 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9 stars across 30 reviews (29 analyzed, all 5-star); fast_response cited 8 times — including a 2am dispatch and same-day burst-pipe stop.

Rating mix — of the 15 reviews we analyzed30 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

After-hours capability: one reviewer documents a 2am arrival; another had a kitchen pipe burst stopped same-day (cited in 2 of 29 reviews)
Same-day toilet repair quoted as 'quick, inexpensive' by one reviewer (cited in 1 of 29 reviews)
Garbage-disposal fix completed in about 45 minutes after weeks of trouble (cited in 1 of 29 reviews)

What reviewers complain about

Thin sample: only 29 reviews analyzed and no BBB rating on file — most reviews are short, sentence-long endorsements with little operational detail (2 of 29 reviews)

What reviewers praise

“They came out the same day to fix our toilet, which was really important. Quick, inexpensive, and very nice.”

Beatrice Lafond · ★★★★★ · Google · Dec 2024

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 29 of 30 reviews · newest from Dec 2024

(817) 242-5538

Full report →

All Masters Plumbing

Caveats apply24/7 per Google listing

4.7 (392 Google reviews) 13.5 mi from downtown Venus

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

4.7 stars across 392 reviews (86 analyzed) — 5 one-star reviews and one customer who flagged poor communication on a multi-team sewer line dig.

Rating mix — of the 15 reviews we analyzed392 total on Google

5★10

4★2

3★0

2★0

1★3

Why we're cautious

5 one-star reviews in the 86-review sample with reviewConsistency at 0.767 — communication and tech-knowledge complaints recur (2 of 86 reviews)
Communication breakdown reported on multi-team sewer job: customer wasn't told the digging crew and repair crew were different teams (1 of 86 reviews)
Tech dispatched without familiarity with the problem (1-star review) (1 of 86 reviews)

To be fair

Weekend dispatch documented: one Saturday call resolved same-day (cited in 1 of 86 reviews)
CIPP/trenchless sewer lining option explained and quoted cost-effective vs traditional dig (cited in 1 of 86 reviews)
Fair-pricing cited in a no-up-sell visit by tech 'Mr. Bill' (cited in 1 of 86 reviews)

What reviewers praise

“I had a great experience with Thomas from All Masters Plumbing for our CIPP pipe lining quote. Thomas explained the trenchless technology clearly and provided a detailed, cost-effective estimate that beat traditional digging options.”

Ty Parks · ★★★★★ · Google · Dec 2025

The most critical take we found

“Technician sent did not have any familiarity the problem. Nice guy. Tried.”

Zeba Salim · ★ · Google · Dec 2025

We read 86 of 392 reviews · newest from Dec 2025 · BBB A+ accredited

(214) 753-8987

Full report →Website ↗

KMP Plumbing, Heating & Air

Caveats apply24/7 per Google listing

4.9 (1,987 Google reviews) 15.1 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 1,987 reviews; dispatched same-day for Sunday night water heater failure, handled slab leak with step-by-step transparency. Only 5 reviews analyzed — directional signals only.

Rating mix — of the 5 reviews we analyzed1,987 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 1,987 reviews so far. Treat this as a first read.

Why we're cautious

Dispatcher sent tech out for a job the scheduler knew couldn't be done in current temperatures — customer charged for a wasted visit; scheduling communication gap (1 of 5 reviews)
1 of 5 analyzed reviews is 1-star: tech arrived knowing temperature conditions made the job impossible, wasting the customer's service fee without completing work (1 of 5 reviews)

To be fair

workmanship in 3 of 5 analyzed reviews; Nick Riley's slab leak handling — full process explanation, no surprises, options given without upselling most expensive (cited in 1 of 5 reviews)
fast_response cited once; called at 10:30am, tech James Bacon arrived before 1pm same day without prior appointment (cited in 1 of 5 reviews)
weekend_or_emergency confirmed; came out late Sunday night for leaky water heater, replaced full unit same night (cited in 1 of 5 reviews)

What reviewers praise

“I cannot say enough great things about KMP and the plumber (Nick Riley) who came to address our slab leak. From the moment he arrived, he was knowledgeable, professional, and incredibly friendly. Slab leaks can be stressful, but he immediately put us at ease …”

Regina Mack · ★★★★★ · Google · Mar 2026

The most critical take we found

“I have used KMP a few times in the past but will never use them again. Needed my mini split charged he came out and said he couldn't do it today because of the temperature. He knew the temperature before he came out and if the scheduler told him i needed a …”

Tim Harold · ★ · Google · Jan 2026

We read 5 of 1,987 reviews · newest from Mar 2026

(817) 672-0567

Full report →Website ↗

Dial One Johnson Plumbing, Cooling & Heating

Caveats apply24/7 per Google listing

4.9 (1,218 Google reviews) 14.4 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Dial One Johnson holds 4.9 stars on 1,218 reviews; 81 of 88 analyzed are 5-star with professional=39, workmanship=11, but themeCounts.expensive=4 flags pricing complaints in the sample.

Rating mix — of the 15 reviews we analyzed1,218 total on Google

5★11

4★0

3★1

2★0

1★3

What reviewers keep saying

Same-day and next-morning dispatch confirmed: 1 reviewer called after hours and had a tech at the door by 8:45 AM; themeCounts.fast_response=7. (cited in 2 of 88 reviews)
Technicians explain findings in detail: multiple reviewers cite photos provided, clear explanation of problems, and answers to follow-up questions (themeCounts.communication=4). (cited in 3 of 88 reviews)
Multi-issue kitchen plumbing handled efficiently by one tech; service plan discount reduced final bill to 'fair price' per 1 reviewer. (cited in 1 of 88 reviews)

What reviewers complain about

Pricing complaints in 4 of 88 analyzed reviews (themeCounts.expensive=4); 1 reviewer paid $362 for a 15-minute faucet fix, another was quoted $89 diagnostic fee plus overpriced repair estimates — a second opinion resolved the same issue for $75 total. (2 of 88 reviews)

What reviewers praise

“Jose was amazing. He explained things concisely and it was easy to understand what my options were. He was considerate of my time and patient.”

Bionca Arradondo · ★★★★★ · Google · Jan 2026

The most critical take we found

“Came out. Inspected furnace. Did nothing. Gave 2 estimates. One for repair, one for new thermostat. Both way, way overpriced. Charged $89 for coming out. Today, got someone else. Fixed furnace, charged total of $75. Said I don't need a new thermostat, don't …”

Morgan F Bilbo · ★ · Google · Jan 2026

We read 88 of 1,218 reviews · newest from Jan 2026

(469) 256-7828

Full report →Website ↗

Benjamin Franklin Plumbing & Drain Services of Duncanville

Caveats apply24/7 per Google listing

4.9 (1,199 Google reviews)3.1 on Yelp (16) 18.0 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Ben Franklin Plumbing Duncanville — 4.9 stars on 1,199 reviews; same-day scheduling with tech-on-way texts, garbage disposal installed and bathtub problem fixed within hours, but 3 Yelp reviews cite split-fee surprises and a free-estimate bait-and-switch.

Rating mix — of the 15 reviews we analyzed1,199 total on Google

5★6

4★1

3★0

2★1

1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Free estimate advertised but $139.50 in fees charged before any work — tech came without equipment to locate a pipe leak and made unnecessary wall holes. (1 of 100 reviews)
Phone staff complaint at Duncanville office — one reviewer describes rude call handling that required escalation to get service. (1 of 100 reviews)
Pricing structure unclear at booking — website says free estimates but technician charged a $100 diagnostic fee on arrival in addition to a $39.50 service call fee. (2 of 100 reviews)

To be fair

Same-day scheduling with 2-hour window and tech-on-way text — Athens arrived within 15 minutes of notification. (cited in 1 of 100 reviews)
Technicians Jonathan and Hunter praised by multiple reviewers for thoroughness, explanation, and leaving job sites clean. (cited in 3 of 100 reviews)
Emergency weekend clog resolved early by Johnathan — polite and handled quickly. (cited in 1 of 100 reviews)

What reviewers praise

“Jonathan from Ben Franklin was very professional and thoroughly explained all the steps which made very easy for deciding the type of work that I need him to carry out. He took care of the whole situation in timely fashion and left the area very clean and …”

ASHOK PATEL · ★★★★★ · Google · Feb 2026

The most critical take we found

“Mary needs to either go to diverse and customer service training or retire. Her phone mannerism words cannot describe. I called needing a service tech to come out because of a leak in the kitchen I am unable to pin point the leakage. So, I called the …”

Stephanye V. · ★ · Yelp · Dec 2018

We read 100 of 1,199 reviews · newest from Feb 2026

(972) 441-7452

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing

4.8 (1,007 Google reviews)2.0 on Yelp (26) 18.6 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ across 1,007 Google reviews with BBB A+ accreditation; 80 of 100 sampled reviews are 5-star, but 16 are 1-star — pricing complaints dominate negatives with charges of $399 for 15-minute snake jobs and $1,100+ without invoices.

Rating mix — of the 15 reviews we analyzed1,007 total on Google

5★6

4★0

3★0

2★0

1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Yelp 1-star reviewer paid $399 for a 15-minute snake job and was told sewer line had irreparable offset — allegations of lying and overcharging on what reviewer describes as a simple blockage. (1 of 100 reviews)
No invoice provided after $1,100+ charge cited in 1 Yelp review; multiple attempts to contact company for invoice details went unanswered. (1 of 100 reviews)
Pricing complaints in 3 of 100 sampled Yelp reviews: $399 for a 15-minute drain snake, $1,100+ with no invoice provided, and a shower valve repair that escalated to $1,500 for rip-out-and-redo. (3 of 100 reviews)

To be fair

Same-day service delivered in 10 of 100 sampled reviews; tech Steven cited by name in multiple 5-star reviews for completing jobs within an hour and communicating costs upfront before starting. (cited in 2 of 100 reviews)
After-hours dispatch confirmed: one reviewer called at 8:30 PM and had a tech on-site within the hour — fast_response theme counted 16 times across 100 sampled reviews. (cited in 2 of 100 reviews)
Technicians leave work areas clean and neat — at least 2 reviewers specifically note no trace left behind after toilet removal and drain snaking. (cited in 2 of 100 reviews)

What reviewers praise

“Bathroom sink drain was stopped up and leaking through pipes because the water had no where to go. He was able to clear the clog quickly. Was very respectful of property and left everything clean like he wasn’t even there…..would definitely use them again!”

Alisa Stitt · ★★★★★ · Google · Mar 2026

The most critical take we found

“This is my personal feeling and opinition. They may have good skill plumber, but my feeling is not friendy attitude for customer. Feeling would be they unilaterally impose their own ideas and methods and aggressive It seems they lack services and approaches …”

Ken T. · ★ · Yelp · Dec 2025

We read 100 of 1,007 reviews · newest from Mar 2026 · BBB A+ accredited

(972) 607-3109

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Mansfield Plumbing, Electric, Heating & Air

We'd call someone else first24/7 per Google listing

4.9 (3,329 Google reviews) 10.6 mi from downtown Venus

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent emergency response with same-day service and strong technician quality, but one severe pricing complaint suggests potential billing practices to clarify upfront.

Rating mix — of the 5 reviews we analyzed3,329 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 3,329 reviews so far. Treat this as a first read.

Why we're cautious

Billing dispute with refund demand and BBB threat: 1 complaint explicitly claims fraudulent pricing practices and unresponsive communication channels (1 of 5 reviews)
Severe pricing concern: 1 review alleges $292.58 charge for $8 breaker plus $90 service fee for 5-minute install, with aggressive upselling of $8,000 additional work (1 of 5 reviews)

To be fair

Fast emergency response: 3 of 5 reviews explicitly mention same-day arrival or response within hours of call (cited in 3 of 5 reviews)
High-quality workmanship and professionalism: 4 of 5 reviews praise technician demeanor, problem-solving, and technical competence (cited in 4 of 5 reviews)
Transparent pricing communication: 2 reviews highlight clear upfront estimates and multiple options provided before work (cited in 2 of 5 reviews)

What reviewers praise

“Wonderful, Excellent Very pleasant well mannered; Chance's parents should be so very proud of him.., he treated me with so much respect. He went straight to work it's beautiful around young people like still being raised like this still exists. Thank you so …”

Racheal Taylor · ★★★★★ · Google · Jun 2026

The most critical take we found

“You charged $292.58 dollars for an $8.00 breaker plus $90 service charge which took 5 minutes to install and he spent the rest of the time selling us a $8000 dollar light job. Small businesses cannot afford to waste money on an obvious fraud, so request a …”

Michael Stevens · ★ · Google · Apr 2026

We read 5 of 3,329 reviews · newest from Jun 2026

(817) 382-1745

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How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Venus we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 921 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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