Mansfield Plumbing, Electric, Heating & Air
Plumber · Mansfield, OH · Open 24 hours per Google listing
Our verdict
Excellent emergency response with same-day service and strong technician quality, but one severe pricing complaint suggests potential billing practices to clarify upfront.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: 3 of 5 reviews explicitly mention same-day arrival or response within hours of call
1 cited review
“sent Rico's team out the same day. They were able to estimate and get the work done all in one day”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
High-quality workmanship and professionalism: 4 of 5 reviews praise technician demeanor, problem-solving, and technical competence
2 cited reviews
“treated me with so much respect. he made sure that I was completely satisfied”
“sent Rico's team out the same day. They were able to estimate and get the work done all in one day”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Transparent pricing communication: 2 reviews highlight clear upfront estimates and multiple options provided before work
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Billing dispute with refund demand and BBB threat: 1 complaint explicitly claims fraudulent pricing practices and unresponsive communication channels
“$292.58 for $8 breaker plus $90 charge, 5 minute install”
Severe pricing concern: 1 review alleges $292.58 charge for $8 breaker plus $90 service fee for 5-minute install, with aggressive upselling of $8,000 additional work
“$292.58 for $8 breaker plus $90 charge, 5 minute install”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“You charged $292.58 dollars for an $8.00 breaker plus $90 service charge which took 5 minutes to install and he spent the rest of the time selling us a $8000 dollar light job. Small businesses cannot afford to waste money on an obvious fraud, so request a refund dollars on this invoice otherwise we will dispute and file a claim. Plus action from the Better Business Bureau. Call anyone else, you are leaving yourself …”
Positive
“Wonderful, Excellent Very pleasant well mannered; Chance's parents should be so very proud of him.., he treated me with so much respect. He went straight to work it's beautiful around young people like still being raised like this still exists. Thank you so much and he made sure that I was completely satisfied with the service. .”
“Emergency toilet syndrome, water spraying & running under walls & fixtures..!! Everyone did a great job.. Scheduling was handled smoothly & promptly followed up with updates.. Tech response time was very reasonable considering my call was placed approx 12/noon.. Daniel (technician) was polite, personable, & professional. He asked questions to determine a client friendly solution, following a thorough yet quick …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 3,329 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Arlington · Venus · Fort Worth · Red Oak