H.C. Edwards Plumbing Company
Plumber · Grand Prairie, TX · Open 24 hours per Google listing
Our verdict
H.C. Edwards (Jason) carries a 4.8/181-review Google rating with fast_response cited 18 times and 93 of 96 analyzed reviews at 5 stars — but 2 reviews flag no-upfront-quote practices.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 96 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day and weekend availability confirmed in at least 11 reviews — Sunday night water heater swap and Christmas Eve leak diagnosis both cited.
2 cited reviews
“Came out late on a Sunday night, I had a leaky water heater, he replaced the whole thing same day, was quick and was honest and direct on his quote. Did great work and my family was back taking hot showers.”
“I called Jason on a Sunday afternoon for a clogged toilet. He was at my house within 40 minutes and had it taken care of within 20 minutes of getting here.”
Cited in 3 of the 96 reviews we analyzed — 1 cited review not excerpted here.
fast_response theme appears in 18 of 96 analyzed reviews; multiple reviewers note arrival within 20-40 minutes of call.
1 cited review
“I called Jason on a Sunday afternoon for a clogged toilet. He was at my house within 40 minutes and had it taken care of within 20 minutes of getting here.”
Cited in 3 of the 96 reviews we analyzed — 2 cited reviews not excerpted here.
Pricing undercut corporate competitors on sewer/drain work — one reviewer cited refusing a multi-clean-out upsell and getting the job done for a fraction of the corporate quote.
1 cited review
“The difference in pricing from other services I had looked into was night and day— let alone the quality of service.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star review (Farris Moore III) describes Jason digging in the front yard before providing a quote and refusing to give a price mid-job — critical process failure even if isolated.
Cited in 1 of the 96 reviews we analyzed.
surprise_fees theme logged twice: one reviewer reports work began before any quote was given and owner laughed off the request for a price upfront.
Cited in 1 of the 96 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 96 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This man came to my house due to water leaking under my sink he walked in opened my cabinets and pointed at a loose tube closed them and charged me $236! Integrity goes a long way with me he was here for less than 5 mins.”
“Terrible customer service”
“Make sure you get a quote BEFORE he comes to your house. I had a leaking PVC pipe and call this company on a Sunday. The man said he will be here in 20 minutes and when he rang my door bell he had already dug a hole in my front yard BEFORE providing me with a quote. I asked how much are you going to charge me and he laughed and said its too late for a quote. He was here for 2.5 hours and fixed the problem. He didn't …”
Positive
“Professional, fast, honest, and straightforward. This is a family company with that is communicative and thorough. I have used them three times and had three good experiences including once being not charged because there was a simple solution to the problem that Jason simply pointed out to me. Good people that you will feel good about using!”
“This is the second time I’ve used H.C. Edwards Plumbing Company for repairs on our property. The first time was a major issue with our sewer line to the City and the other was due to a burst pipe due to freezing temps. Jason communicates swiftly, consistently and clearly. He does a great job whether big or small. He takes the time to provide details of what needs to be done and what ended up having to be done after …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire H.C. Edwards Plumbing Company?
Best for
- Emergency and same-day calls
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
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