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The 15 24/7 plumbers serving Azle

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,001 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown AzleHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,001 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Azle

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Dean’s Plumbing

Top pick24/7 per Google listing
5.0 (109 Google reviews)4.0 on Yelp (1) 19.8 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0 stars across 109 reviews (77 analyzed, 74 are 5-star); fast_response cited 11 times and workmanship 14 times, with same-day arrivals for shower leaks and water heaters.

Rating mix — of the 15 reviews we analyzed109 total on Google
515
40
30
20
10

What reviewers keep saying

  • Same-day response cited across 7 service mentions; one reviewer got an A.M. call back and a same-day P.M. arrival for a shower leak (cited in 3 of 77 reviews)
  • Workmanship praised in 14 reviews, including a gas line replacement at a reasonable price (cited in 3 of 77 reviews)
  • Repeat-customer signal: reviewers name specific techs (Marc, Jason, Mark H., Dillon) and request them by name (cited in 3 of 77 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Very happy with the results. Marc was very knowledgeable and took care of the problem quickly. Thank you Marc.
Tom Atutis · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 77 of 109 reviews · newest from May 2026

2

Lightfoot Plumbing, Heating, Air & Electrical

Top pick24/7 per Google listing
4.8 (4,257 Google reviews) 16.9 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Exceptional craftsmanship and lightning-fast response times with transparent pricing, though one long-term customer noted recent service disruptions after a company ownership change.

Rating mix — of the 5 reviews we analyzed4,257 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 4,257 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Outstanding workmanship quality—5 of 5 reviews praise technical expertise and thorough installation work (cited in 5 of 5 reviews)
  • Emergency response speed—multiple reviewers highlight rapid service (same-day water heater replacement, quick arrival during weather delays) (cited in 2 of 5 reviews)
  • Clear communication and honest pricing advice—4 reviews specifically mention transparent explanations of options without pressure tactics (cited in 3 of 5 reviews)

What reviewers complain about

  • Recent operational disruption since company acquisition—one long-term customer reports issues with new out-of-state answering service post-buyout, though field technicians remained strong (1 of 5 reviews)
What reviewers praise
Rick did an excellent job from start to finish. Very knowledgeable and professional. Communication was great and the electrical work was impeccable. Extremely happy with my new updated electrical system. Thank you Rick & thank you Lightfoot.
isaac ellis · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 4,257 reviews · newest from Feb 2026

3

Mother Modern Plumbing, Sewer & Drain

Top pick24/7 per Google listing
5.0 (778 Google reviews)4.7 on Yelp (20) 15.6 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ across 778 Google reviews; fast_response in 12 of 49 analyzed. One 1★ reviewer was quoted $5,000–$5,800 for what turned out to be two loose fittings — upsell risk noted.

Rating mix — of the 15 reviews we analyzed778 total on Google
513
40
30
21
11

Why we're cautious

  • 1★ reviewer received 3 quotes ($5,800 / $5,000 / repair-only) from a sales rep after the tech visit — self-diagnosis found only two loose fittings (1 of 49 reviews)
  • expensive theme in 1 review; plumber-cost serviceMention in 19 reviews with mixed sentiment — some cite great price, others call it pricey (3 of 49 reviews)

To be fair

  • fast_response theme in 12 of 49 analyzed reviews; same-day service in 9 serviceMentions; late-night request fulfilled with morning arrival (cited in 3 of 49 reviews)
  • Proactive communication in 6 reviews — sent tracking link, texted evening before to offer earlier slot (cited in 2 of 49 reviews)
  • Honest diagnosis where 2 prior plumbers failed; technician confirmed a simple reset and charged nothing extra (cited in 1 of 49 reviews)
What reviewers praise
I scheduled Mother Modern Plumbing to service and inspect my tankless water heater. My appointment was originally set for Monday between 8am–4pm, and they told me they would call that morning with a more specific two-hour window. On Sunday, they actually …
Mark MGD · ★★★★★ · Google · Mar 2026
The most critical take we found
At first, they were very considerate to my problems. Matt was very personable and made me feel like they had my best interests in mind. But then the sales guy comes. And give me 3 quotes. One $5,800 to replace the pipe with trenching. Two $5000 for trenchless …
Michael L. · · Yelp · Oct 2025

We read 49 of 778 reviews · newest from Mar 2026

4

Royal Flush Plumbing

Top pick24/7 per Google listing
4.8 (368 Google reviews)3.5 on Yelp (25) 19.8 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

91 of 100 reviews 5-star. Toilet-repair dominates services mentioned (55x). 19 fast-response cites, 5 fair-pricing. Garrett and Richard named for educating customers rather than upselling.

Rating mix — of the 15 reviews we analyzed368 total on Google
59
40
30
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

What reviewers keep saying

  • Tech Richard cited for explaining DIY fix rather than upselling expensive repair (cited in 2 of 100 reviews)
  • Same-morning scheduling for plumbing emergencies — within 20 minutes of calling per one reviewer (cited in 1 of 100 reviews)
  • Strong on cast-iron sewer and root jobs in older homes per detailed multi-paragraph review (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Royal flush came and worked on my old house. I had a clogged pipe. They did an excellent job trying to get that clog undone. They went above and beyond to achieve that goal. You rock Royal Flush you saved my day!!
Sondra Herr · ★★★★★ · Google · Nov 2025
The most critical take we found
This is the worst company I have ever had to deal with. They are rude and terrible at there jobs! They had to fix a shower that was dripping when you turn it off. They have been out two times and still have not fixed it! They do not try to accommodate your …
Ray S. · · Yelp · Dec 2015

We read 100 of 368 reviews · newest from Nov 2025

5

Hukill's Inc.

Top pick24/7 per Google listing
4.9 (304 Google reviews) 13.1 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Team of fast, communicative plumbers who handle emergency bursts and scheduled work with consistent professionalism—Jordan is frequently requested by name.

Rating mix — of the 5 reviews we analyzed304 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 304 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness: 3 of 5 reviews mention proactive communication, scheduling updates, and arrival ETAs (cited in 3 of 5 reviews)
  • Transparent pricing with no surprises: 1 review explicitly confirms price was 'reasonable and exactly as promised' after emergency repair (cited in 1 of 5 reviews)
  • Proven emergency capability: Successfully handled a burst pipe on an ice-storm night with next-morning service and proactive communication about delays (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I had a leaking faucet in my kitchen. Small job but Jordan and Chase were amazing! They worked as a team . Chase removed the faucet , while Jordan made a run for a replacement. It honestly made the process super quick , and stress free. Very professional! …
Shaundra Knott · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 304 reviews · newest from Mar 2026

6

Elite Plumbing

Top pick24/7 per Google listing
4.2 (205 Google reviews) 12.9 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Consistently excellent workmanship and fair pricing with a strong track record of solving problems other plumbers missed, but responsiveness lags slightly during peak times.

Rating mix — of the 5 reviews we analyzed205 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 205 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise quality of work and attention to detail, with multiple mentioning complex installations done precisely and thoroughly (cited in 4 of 5 reviews)
  • Pricing fairness consistently mentioned: long-time customer states 'never been overcharged' across multiple service calls (cited in 1 of 5 reviews)
  • Problem-solving beyond scope: identified and fixed a persistent toilet seal issue that had stumped other plumbers (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I have used Elite Plumbing for many years and have never been disappointed nor overcharged. Aaron came this time and worked efficiently in sorting out our problems and making recommendations and repairs. Top-notch company.
Joe Norton · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 205 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
7

Emergency Plumber Now

Caveats apply24/7 per Google listing
4.9 (61 Google reviews) 19.1 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9 stars across 61 reviews (55 analyzed, 54 are 5-star); 15 emergency-plumber mentions and 4 weekend/emergency themes — including a Christmas-morning and 9:30pm Saturday call answered when others would not.

Rating mix — of the 15 reviews we analyzed61 total on Google
514
40
30
20
11

What reviewers keep saying

  • Emergency capability cited heavily: 15 emergency-plumber mentions; one Saturday 9:30pm call was the only business that answered after multiple competitors didn't (cited in 3 of 55 reviews)
  • After-hours arrivals confirmed: 8pm call brought a tech within an hour; Christmas-morning dispatch documented (cited in 2 of 55 reviews)
  • Workmanship cited 11 times including a slab leak repair and weekend sewage backup with camera inspection (cited in 2 of 55 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Great to work with, would use again!
Ken Novikoff · ★★★★★ · Google · Dec 2023
The most critical take we found
Charged me $400 for plumbing service, lasted 4 days, then would not come back without another $400 charge. Left cap off of main drain, waste all over rock and landscaping. Call Sandy at Triple E Plumbing, saved money and very satisfied!!!
L. Chambers · · Google · Feb 2024

We read 55 of 61 reviews · newest from Dec 2023

8

Plumb Shield Plumbing

Caveats apply24/7 per Google listing
4.8 (1,092 Google reviews)2.1 on Yelp (11) 13.2 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

84 of 100 analyzed reviews are 5-star but 15 are 1-star tied to pricing — one reviewer was charged $850 for an outdoor spigot replacement. Cited for Christmas Day emergency response and same-hour leak dispatch.

Rating mix — of the 15 reviews we analyzed1,092 total on Google
58
40
30
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Allegation that owner reports negative Yelp reviews as spam and calls customers 'dishonest' for citing high prices (1 of 100 reviews)
  • One Yelp reviewer charged $850 to replace an outdoor spigot during an emergency — describes it as an 'extortion fee' (1 of 100 reviews)

To be fair

  • Christmas Day emergency call answered — tech onsite, system back up in 30 minutes (cited in 1 of 100 reviews)
  • Frost-proof pipe extension repair within hours of call despite homeowner saying it was 'not a pressing matter' (cited in 1 of 100 reviews)
  • Sidewalk leak dispatch — Terry, Damian and Nathan onsite within an hour with cost transparency upfront (cited in 1 of 100 reviews)
What reviewers praise
The vacuum breaker on an outdoor faucet had failed during our latest freeze resulting in a busted frost proof pipe extension. This was not discovered until nearly a month after the freeze when attempting to use a garden hose. I called Plumb Shield and let …
Gabriel Martinez · ★★★★★ · Google · Mar 2026
The most critical take we found
Do not use this plumbing service the prices are outrageous and if you're in an emergency like I was you'll have no choice to pay their extortion fee. They charged me 850 dollars for a spigot to be replaced after it had started leaking pretty badly. The owner …
Lucus C. · · Yelp · Nov 2023

We read 100 of 1,092 reviews · newest from Mar 2026

9

Team Enoch: Electric, Plumbing, Air, Roofing

Caveats apply24/7 per Google listing
4.9 (1,084 Google reviews)3.9 on Yelp (98) 18.0 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Multi-trade shop (electric, plumbing, HVAC, roofing). 76 of 100 reviews 5-star; plumber-cost mentioned 43 times. 18 fast-response cites, but 14 1-star reviews concentrated on AHS warranty no-shows.

Rating mix — of the 15 reviews we analyzed1,084 total on Google
54
41
32
21
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Reception staff cited as rude on Yelp 1-stars handling home-warranty scheduling disputes (1 of 100 reviews)
  • Home-warranty (AHS) assigned jobs cited for no-shows and scheduling chaos in multiple Yelp 1-stars (1 of 100 reviews)
  • Warranty replacement disputes: control board, AC dampers, and pool PVC each cited as misdiagnosed across Yelp 1-stars (3 of 100 reviews)

To be fair

  • Reasonable pricing repeatedly noted: techs don't act as salesmen, no upsells per multiple reviewers (cited in 2 of 100 reviews)
  • Same-day or next-day scheduling cited for water-heater emergencies (Caleb arrived next day after late-evening failure) (cited in 2 of 100 reviews)
What reviewers praise
7 years ago I had them replace my ac unit. They did an amazing job. Today they came out because my thermostat had quit working. While they were her Diego did a complete inspection and found 3 issues that caused my issue with the thermostat. He was very …
Lisa Witcher · ★★★★★ · Google · Mar 2026
The most critical take we found
We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our …
Minkyung P. · · Yelp · Nov 2025

We read 100 of 1,084 reviews · newest from Mar 2026

10

ABC Plumbing

Caveats apply24/7 per Google listing
4.9 (878 Google reviews)4.4 on Yelp (90) 16.1 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

89 of 100 analyzed reviews are 5-star but 7 are 1-star. Reviewers cite quoted $240 toilet valve replacement and snow-storm response, but one report of 10-day quote delay and scuffed tile floor after install.

Rating mix — of the 15 reviews we analyzed878 total on Google
511
40
31
21
12

Why we're cautious

  • Pattern of failing to follow up: one reviewer waited 10 days for a quote, another waited until 5:45pm with no call after a 2pm-5pm window (2 of 100 reviews)
  • One Yelp reviewer waited 10 days for a promised next-day quote and never got a follow-up call back (1 of 100 reviews)
  • Reviewer reported scuffed/dirty tile floor after install, requiring 20-30 minutes of cleanup on hands and knees (1 of 100 reviews)

To be fair

  • Specific itemized pricing — one reviewer paid $240 for a toilet valve and flap replacement (cited in 1 of 100 reviews)
  • Multi-visit history — same family uses them for toilet installs, outdoor faucet repair, and water heater flushes (cited in 2 of 100 reviews)
  • Came out during the snow/ice storm and showed up promptly for emergency checks (cited in 1 of 100 reviews)
What reviewers praise
Dana and Daniel were great! On time, very knowledgeable and helpful by answering all of my questions. My toilet was flushing constantly and would not stop. Replaced valve and flap. 240.00 is not too bad. Will use them again.
Eva Mendoza · ★★★★★ · Google · Mar 2026
The most critical take we found
We called on a Saturday morning ( 8:30 ish) to see about having our sewer line checked for leaks. All we got was a voicemail with a name that was unidentifiable, and when we tried to leave a message, the voicemail box was full.
D K. · ★★ · Yelp · Dec 2020

We read 100 of 878 reviews · newest from Mar 2026

11

Westside Plumbing

Caveats apply24/7 per Google listing
4.8 (241 Google reviews)2.8 on Yelp (24) 11.4 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

85 of 100 analyzed reviews are 5-star but 12 are 1-star, mostly tied to American Home Shield warranty work. Reviewers cite same-day water heater + garbage disposal install but pattern of poor AHS-warranty service.

Rating mix — of the 15 reviews we analyzed241 total on Google
55
41
31
21
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • AHS-warranty customers describe deceptive billing — reviewer cited tech reporting a nipple replacement to AHS that never happened (1 of 100 reviews)
  • Sump pump warranty work delayed several days — Thursday call could not be serviced until Monday (1 of 100 reviews)
  • Several 1-star reviewers report poor service specifically when American Home Shield (AHS) sent them, including a tech making 5 return visits for the same hot-side water heater issue without resolving it (3 of 100 reviews)

To be fair

  • Same-day or next-day install on water heater + garbage disposal combos (cited in 2 of 100 reviews)
  • Christmas weekend garbage disposal replacement — onsite within a few hours, new unit installed in 15 minutes (cited in 1 of 100 reviews)
What reviewers praise
I noticed I had water leaking out of my pressure valve drain line Thursday night. Westside was out Friday morning to address the problem, and had a new water heater installed that afternoon. Appreciate the prompt and professional service, and will continue …
John Bloomer · ★★★★★ · Google · Jan 2026
The most critical take we found
Plumber diagnosed the problem with hot water heater, but wasn't interested in the repair due to it being up on a pedestal. Stated that AHS would not cover and would take a long time for them to contact him back. I attempted to contact AHS myself while still …
Mark K. · · Yelp · Dec 2016

We read 100 of 241 reviews · newest from Jan 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
12

Benjamin Franklin Plumbing, Water Heaters, & Drain Cleaning

We'd call someone else first24/7 per Google listing
4.8 (2,356 Google reviews)1.9 on Yelp (68) 15.3 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

73 of 100 analyzed reviews are 5-star but 20 are 1-star with pricing complaints. Reviewers cite $5,000 quote on a leak fixed elsewhere for $1,000, $500/hour billing, and a 'prompt promise' that only applies to first visit.

Rating mix — of the 15 reviews we analyzed2,356 total on Google
54
40
30
22
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pattern of pushing unnecessary repipe — 'no matter what the problem they are programmed to tell you they need to do all new pipes' (2 of 100 reviews)
  • Faucet replacement deception reported — service tech allegedly reattached the broken faucet to appear fixed while homeowner was at work (1 of 100 reviews)
  • Multiple return visits for the same toilet flapper issue, each charged, ultimately not resolved (1 of 100 reviews)

To be fair

  • Saturday water heater diagnosis with parts ordered same morning and installation finished same afternoon (cited in 1 of 100 reviews)
  • Multi-step sewer system project — Chris F. came back personally when subcontractors needed re-direction (cited in 1 of 100 reviews)
What reviewers praise
David Crow and his crew at Ben Franklin Plumbing are absolutely amazing to work with! Very accommodating, trustworthy, knowledgeable, honest, and fair. Highly recommend their services! Thank you for always taking great care of me!
Audra Fowler with Rose Gold Realty Team LLC · ★★★★★ · Google · Feb 2026
The most critical take we found
This company promotes itself as the prompt plumbers. They advertise they're on time or they pay you. They don't tell you this only applies to the initial visit to quote the job. It doesn't apply to when they're actually doing the work. I was told the would be …
Bert P. · ★★ · Yelp · Dec 2015

We read 100 of 2,356 reviews · newest from Feb 2026

13

S.W.A.T. PLUMBING

We'd call someone else first24/7 per Google listing
4.2 (1,710 Google reviews) 15.3 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Excellent workmanship and responsiveness when individual techs arrive, but serious billing practices and quality control inconsistencies create substantial risk—one customer reports unauthorized $2,500 charge.

Rating mix — of the 5 reviews we analyzed1,710 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,710 reviews so far. Treat this as a first read.

Why we're cautious

  • Illegal billing practice: customer reports unauthorized $2,500 charge to credit card despite explicit verbal instruction not to charge until work completion; company allegedly used dark-phone contract signature that contradicted verbal terms (1 of 5 reviews)
  • High-variance service quality (45-point variance across dimensions): 80% of reviews are 5-star but the one 1-star review details systemic issues including potential fraud, licensing concerns, and diagnostic inconsistencies (1 of 5 reviews)
  • Reliability and consistency issues: one customer reports being sent 4 different plumbers plus 2 subcontracted workers with language barriers and varying competence levels on same job (1 of 5 reviews)

To be fair

  • Fast emergency response: sent technician first thing the next day during crisis with multi-room water damage (cited in 1 of 5 reviews)
  • 4 of 5 reviews praise technician professionalism, cleanliness, and technical knowledge (cited in 4 of 5 reviews)
  • Strong communication skills: multiple reviewers highlight clear explanations and keeping customers informed (cited in 3 of 5 reviews)
What reviewers praise
Andrew with SWAT plumbing is our hero! He went above and beyond to fix our upstairs leaky toilet line. It was so awful and I was so upset! It leaked into the adjacent room and then thru the floor into the ceiling and leaked in my garage! SWAT made it a …
Bonnie A. Crist · ★★★★★ · Google · Jan 2026
The most critical take we found
They charged my credit card $2,500 without authorization illegally prior to work being done. We specifically told them NOT to charge the credit card the day they charged my credit card and it was because work was not done yet. Their so called plumber (that …
Christine · · Google · Jan 2026

We read 5 of 1,710 reviews · newest from Jan 2026

14

S.W.A.T Plumbing - Fort Worth, TX

We'd call someone else first24/7 per Google listing
4.6 (796 Google reviews)3.0 on Yelp (24) 11.9 mi from downtown Azle

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Split signal: 76 of 100 are 5-star but 18 are 1-star, mostly from American Home Shield warranty jobs. Yelp 1-stars cite no-shows, unauthorized charges, and pressure to upsell slab-leak diagnoses.

Rating mix — of the 15 reviews we analyzed796 total on Google
56
40
30
20
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Unauthorized credit-card charge alleged: $2,500 charged before work started despite verbal instruction not to charge (1 of 100 reviews)
  • Missed city inspections twice on sewage-line replacement without notifying homeowner per Google 1-star review (1 of 100 reviews)
  • Slab-leak upsell pattern flagged on Yelp: $2000 to locate + thousands to fix, reputable plumber later laughed at the diagnosis (1 of 100 reviews)

To be fair

  • Tech Scott cited for late-Friday emergency response and return Saturday to finish job (cited in 1 of 100 reviews)
  • Office communication noted: emails throughout process, on-time scheduling per multiple Google reviewers (cited in 2 of 100 reviews)
What reviewers praise
We had a big issue with both water heaters. We thank God that the issue was caught quickly. SWAT PLUMBING came out and diagnosed the issues with honesty and integrity. I was very happy with the service, installation is schedule for tomorrow.
Kimberly Sherman · ★★★★★ · Google · Mar 2026
The most critical take we found
Quality - UNRELIABLE They sent a contracted plumber who damaged our absolutely clean toilet bowl with many scratches when using a snake. Then he denied that he did it and only agreed after he checked his recording of his own work! I have called them 4 times …
Mona S. · · Yelp · Dec 2024

We read 100 of 796 reviews · newest from Mar 2026

15

Mr. Rooter Plumbing of Fort Worth

We'd call someone else first24/7 per Google listing
4.7 (691 Google reviews)2.0 on Yelp (41) 15.6 mi from downtown Azle

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Mixed signal: 63 of 100 reviews 5-star but 33 are 1-star. Yelp complaints cluster on diagnostic fees and inflated quotes ($300+ camera, $15k jobs). Best signal for Jacky on water-heater emergencies.

Rating mix — of the 15 reviews we analyzed691 total on Google
54
40
30
21
110

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pricing complaints concentrated: 8 reviews flag expensive, 2 flag surprise fees including $550 to snake a toilet drain after rep said it was free (3 of 100 reviews)
  • Yelp reviewer alleges $15,000 quote presented during sewage emergency; pattern of preying on urgent callers (1 of 100 reviews)
  • Multiple Yelp reviewers report inflated quotes vs other plumbers ($600 for toilet part, $5185 for drain repair that city fixed free) (2 of 100 reviews)

To be fair

  • Tech Jacky cited for arriving within an hour on water-heater leak emergency and rearranging schedule (cited in 2 of 100 reviews)
  • Offers 24/7 service per multiple Yelp and Google mentions (cited in 1 of 100 reviews)
What reviewers praise
Ruben and his crew installed 2 Water Heaters and did a great job! Nice people! Great clean up and removal. Highly recommend!
Gregg Schmidt · ★★★★★ · Google · Mar 2026
The most critical take we found
I asked and tried to clarify that snaking a drain was free, the operator said it was as well as the diagnostic. I had a hard time believing that, but she insisted it was. Of course turns out it wasn't. If she had told me the price I would have called someone …
Andrew Nilsson · · Google · Mar 2026

We read 100 of 691 reviews · newest from Mar 2026

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Azle we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,001 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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