FastPlumber near me

The 15 24/7 plumbers serving Arlington

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,074 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown ArlingtonHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,074 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Arlington

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Flow Bros Plumbing

Top pick24/7 per Google listing
5.0 (218 Google reviews)5.0 on Yelp (4) 3.3 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0 stars across 218 reviews (100 analyzed, 99 are 5-star); fast_response cited 26 times and same-day-plumber mentioned 16 times — including a Saturday sewage backup cleared the same day.

Rating mix — of the 15 reviews we analyzed218 total on Google
515
40
30
20
10

What reviewers keep saying

  • Same-day service confirmed in 16 mentions; one customer's pipe burst got an early-next-morning slot after a schedule rearrangement (cited in 3 of 100 reviews)
  • Weekend sewage backup handled same Saturday — camera-inspected, dug, and repaired the next day (cited in 1 of 100 reviews)
  • Workmanship cited in 18 reviews including water heater installs with capture pans (cited in 3 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We are so grateful to Jake for scheduling our possible emergency on such short notice! He arrived early, got right to work, easily diagnosed the problem. Jake was so polite and engaging, both on the phone, as well as in person. I’m happy to provide a personal …
Deborah Hargrove · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 100 of 218 reviews · newest from Dec 2025 · BBB A+ accredited

2

Drain Kings Plumbing

Top pick24/7 per Google listing
5.0 (450 Google reviews) 9.5 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

93 of 94 analyzed reviews are 5 stars (consistency 0.989, zero 1-stars) with professional cited 52x and fast_response 26x; the lone 3-star flags a price-anchoring complaint.

Rating mix — of the 15 reviews we analyzed450 total on Google
515
40
30
20
10

What reviewers keep saying

  • Sunday burst-pipe repair handled by Desmond — answered phone, came quickly, fixed leak (cited in 1 of 94 reviews)
  • Honest no-leak diagnosis cited — tech inspected water heater and confirmed no repair needed, no upsell (cited in 1 of 94 reviews)
  • Outdoor plumbing job completed in 2 days after 2 prior companies refused or couldn't help (cited in 1 of 94 reviews)

What reviewers complain about

  • 1 reviewer reports a $225 → $175 price negotiation on a <30-minute clog job and disputes the Home Depot rental-cost comparison given by the tech (1 of 94 reviews)
What reviewers praise
Outstanding customer service friendly technicians and very knowledgeable
Andre Cooper · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 94 of 450 reviews · newest from Dec 2025

3

1-Tom-Plumber

Top pick24/7 per Google listing
5.0 (310 Google reviews)5.0 on Yelp (3) 7.3 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0 stars across 310 reviews (97 analyzed, all 5-star); weekend_or_emergency cited 7 times, fast_response 16 times — a Sunday emergency call drew a tech within an hour.

Rating mix — of the 15 reviews we analyzed310 total on Google
515
40
30
20
10

What reviewers keep saying

  • Weekend/after-hours emergency response confirmed in 7 mentions, including a Sunday call where the tech arrived within an hour (cited in 3 of 97 reviews)
  • Two-hour response on a same-day call with the issue fixed at a reasonable price (cited in 2 of 97 reviews)
  • Scott and David flagged by name for grinder-pump and main-line work that other plumbers failed to fix (cited in 2 of 97 reviews)

What reviewers complain about

  • Sunday emergency pricing called out as 'more expensive due to that fact' by one customer (1 of 97 reviews)
What reviewers praise
Scott and David were amazing!
Michele Robinzine · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 97 of 310 reviews · newest from Dec 2025

4

Dean’s Plumbing

Top pick24/7 per Google listing
5.0 (109 Google reviews)4.0 on Yelp (1) 12.9 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0 stars across 109 reviews (77 analyzed, 74 are 5-star); fast_response cited 11 times and workmanship 14 times, with same-day arrivals for shower leaks and water heaters.

Rating mix — of the 15 reviews we analyzed109 total on Google
515
40
30
20
10

What reviewers keep saying

  • Same-day response cited across 7 service mentions; one reviewer got an A.M. call back and a same-day P.M. arrival for a shower leak (cited in 3 of 77 reviews)
  • Workmanship praised in 14 reviews, including a gas line replacement at a reasonable price (cited in 3 of 77 reviews)
  • Repeat-customer signal: reviewers name specific techs (Marc, Jason, Mark H., Dillon) and request them by name (cited in 3 of 77 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Very happy with the results. Marc was very knowledgeable and took care of the problem quickly. Thank you Marc.
Tom Atutis · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 77 of 109 reviews · newest from May 2026

Worth a look — with caveats

Real strengths, but read the concerns first
4.8 (432 Google reviews)3.5 on Yelp (19) 1.3 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.8 stars across 432 reviews (100 analyzed) but 8 one-star reviews flag $99 trip fees with no fix, $680 toilet-pull quotes, and one homophobic-tech complaint.

Rating mix — of the 15 reviews we analyzed432 total on Google
59
41
31
20
14

Why we're cautious

  • Tech reported as 'rude' and 'homophobic' on a same-day Yelp 1-star call where another company resolved the issue (1 of 100 reviews)
  • 8 one-star reviews in the 100-review sample (review consistency 0.697) with repeating pricing and workmanship complaints (4 of 100 reviews)
  • Expensive complaints recur (3 expensive theme hits): a $680 toilet-pull quote and a $99 trip fee with no fix flagged in Yelp 1-stars (2 of 100 reviews)

To be fair

  • Sunday emergency dispatch documented on a water heater call with thorough explanation of options (cited in 1 of 100 reviews)
  • Workmanship cited in 20 reviews including a water-heater fix and same-day plumbing+HVAC maintenance with on-site coil sourcing (cited in 2 of 100 reviews)
What reviewers praise
Curtis was very professional and fixed our hot water heater promptly. I would definitely recommend Curtis.
Scott Johnston · ★★★★★ · Google · Dec 2025
The most critical take we found
A few years ago they came out to replace a leaking drain. About a year later, it started leaking. They came out and repaired the leaking drain. It's now leaking again and the warranty is expired. I suspect they halfway fix things so that it fails again. It is …
Cody M. · · Yelp · Nov 2025

We read 100 of 432 reviews · newest from Dec 2025

6

Direct Source Plumbing

Caveats apply24/7 per Google listing
4.8 (229 Google reviews)4.6 on Yelp (30) 6.1 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

94 of 100 analyzed reviews are 5 stars; professional cited 49x and fast_response 25x. BBB A+ accredited. plumber-cost mentioned 19x with mostly positive sentiment.

Rating mix — of the 15 reviews we analyzed229 total on Google
510
40
30
20
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Yelp 1-star calls 30-day warranty "not worth the paper it is printed on" and warns to stay away — sole negative source on different platform than Google (1 of 100 reviews)
  • expensive theme cited 4x and surprise_fees 1x — one Yelp 1-star calls 30-day warranty worthless (1 of 100 reviews)
  • Historical complaint about a competitor's salesman-not-plumber dispatch pattern is contrasted favorably against Direct Source, but the reviewer's own "almost $800" anchor suggests pricing can be high at the upper end (1 of 100 reviews)

To be fair

  • Foundation/slab leak repair with tunneling crew handled in-house — reasonable pricing called out (cited in 1 of 100 reviews)
  • Multi-year repeat customers — at least 2 reviewers cite years of returning use (cited in 2 of 100 reviews)
  • Same-day arrival cited — David came out in 2 hours to unclog a line (cited in 1 of 100 reviews)
What reviewers praise
Thank you to Wes and his son for coming out and helping get my shower leak fixed. He was on time, courteous and very knowledgeable in his work. It was fixed quickly. The company appeared very family oriented which makes me appreciate their business. I would …
April Smith · ★★★★★ · Google · Dec 2022
The most critical take we found
Absolutely the worst company I have ever dealt with. The 30 day warranty is not worth the paper it is printed on. Stay away from this company.
L. W. · · Yelp · Dec 2020

We read 100 of 229 reviews · newest from Dec 2022 · BBB A+ accredited

7

Plumb Shield Plumbing - Arlington

Caveats apply24/7 per Google listing
5.0 (80 Google reviews)2.2 on Yelp (10) 6.2 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

85 of 94 analyzed reviews are 5 stars but 9 negatives concentrate on pricing — expensive cited 3x and surprise_fees 2x, with a Yelp 1-star alleging $850 for a spigot.

Rating mix — of the 15 reviews we analyzed80 total on Google
510
40
30
20
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple Yelp 1-stars allege predatory pricing on emergency calls ($850 for a 5-minute spigot job, 4X competitor quotes) — pattern across 3 separate reviewers (3 of 94 reviews)
  • 1 reviewer claims the owner has reported their spouse's negative review as spam and labeled customers "dishonest" (1 of 94 reviews)
  • expensive cited 3x and surprise_fees 2x — Yelp 1-star reports $850 for a spigot replacement and 4X-of-competitor quoting (2 of 94 reviews)

To be fair

  • After-hours capacity verified — 9pm clog call answered while 3-4 other companies declined (cited in 1 of 94 reviews)
  • Same-day water heater replacement completed within 3 hours of failure (cited in 1 of 94 reviews)
  • Camera diagnosis offered on backed-up line for peace of mind (cited in 2 of 94 reviews)
What reviewers praise
Nathan was extremely knowledgeable, kind and took time to explain everything. He recommended I contact the City, to confirm whether the issue was City related or not. But he made sure the issue was taken care of, at least temporarily. I appreciated his …
Mary Case · ★★★★★ · Google · Dec 2024
The most critical take we found
Do not use this plumbing service the prices are outrageous and if you're in an emergency like I was you'll have no choice to pay their extortion fee. They charged me 850 dollars for a spigot to be replaced after it had started leaking pretty badly. The owner …
Lucus C. · · Yelp · Nov 2023

We read 94 of 80 reviews · newest from Dec 2024

8

Emergency Plumber Now

Caveats apply24/7 per Google listing
4.9 (61 Google reviews) 12.1 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9 stars across 61 reviews (55 analyzed, 54 are 5-star); 15 emergency-plumber mentions and 4 weekend/emergency themes — including a Christmas-morning and 9:30pm Saturday call answered when others would not.

Rating mix — of the 15 reviews we analyzed61 total on Google
514
40
30
20
11

What reviewers keep saying

  • Emergency capability cited heavily: 15 emergency-plumber mentions; one Saturday 9:30pm call was the only business that answered after multiple competitors didn't (cited in 3 of 55 reviews)
  • After-hours arrivals confirmed: 8pm call brought a tech within an hour; Christmas-morning dispatch documented (cited in 2 of 55 reviews)
  • Workmanship cited 11 times including a slab leak repair and weekend sewage backup with camera inspection (cited in 2 of 55 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Great to work with, would use again!
Ken Novikoff · ★★★★★ · Google · Dec 2023
The most critical take we found
Charged me $400 for plumbing service, lasted 4 days, then would not come back without another $400 charge. Left cap off of main drain, waste all over rock and landscaping. Call Sandy at Triple E Plumbing, saved money and very satisfied!!!
L. Chambers · · Google · Feb 2024

We read 55 of 61 reviews · newest from Dec 2023

9

Baker Brothers Plumbing, Air & Electric

Caveats apply24/7 per Google listing
4.8 (2,074 Google reviews)4.0 on Yelp (100) 1.4 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.8★ across 2,074 reviews and BBB A+, but 4 of the analyzed 1-star reviews cite aggressive upsells — $600 for a $28 faucet handle, $12,000 furnace estimates.

Rating mix — of the 15 reviews we analyzed2,074 total on Google
55
40
30
23
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Price gouging pattern: $600 quoted to swap a faucet handle a customer's husband fixed with a $27.79 part in one minute (1 of 100 reviews)
  • Upsell/scare-tactic complaint: $800 for new gas lines plus an $8,000 insulation and a $12,000 total estimate where a competitor charged $75 to tighten a connection (1 of 100 reviews)
  • Zero post-sale support on a $31,000 install — customer says no maintenance plan was offered, then blamed two years later (1 of 100 reviews)

To be fair

  • fast_response cited in 20 of 100 analyzed reviews — same-day and under-30-minute fixes mentioned by name (cited in 2 of 100 reviews)
  • Honest diagnostics noted: one reviewer's $10,000 sewer repair quote from another plumber was found unnecessary after a full camera inspection (cited in 2 of 100 reviews)
  • Clean, explained workmanship — faucet/valve replacement done right the first time with the area left spotless (cited in 1 of 100 reviews)
What reviewers praise
M. Bell's review for Jesse with Baker Brothers. I called Baker Brothers to get a 2nd opinion and price for a supposed broken sewer line under my house caused by tree roots. The cost estimate from the first plumber that I called out had quoted a price for …
Candi CooCoo · ★★★★★ · Google · Mar 2026
The most critical take we found
Called Baker Brothers on the recommendation of a neighbor because of a possible slab leak. Technician came out same day which was great but failed to find the leak. Said we would have to replace the homeowners valve (2100$$) to begin the process of …
Patrick A. · ★★ · Yelp · Dec 2025

We read 100 of 2,074 reviews · newest from Mar 2026 · BBB A+ accredited

10

Quick Fix Plumbers Arlington TX

Caveats apply24/7 per Google listingSmall track record
4.9 (30 Google reviews) 5.1 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9 stars across 30 reviews (29 analyzed, all 5-star); fast_response cited 8 times — including a 2am dispatch and same-day burst-pipe stop.

Rating mix — of the 15 reviews we analyzed30 total on Google
515
40
30
20
10

What reviewers keep saying

  • After-hours capability: one reviewer documents a 2am arrival; another had a kitchen pipe burst stopped same-day (cited in 2 of 29 reviews)
  • Same-day toilet repair quoted as 'quick, inexpensive' by one reviewer (cited in 1 of 29 reviews)
  • Garbage-disposal fix completed in about 45 minutes after weeks of trouble (cited in 1 of 29 reviews)

What reviewers complain about

  • Thin sample: only 29 reviews analyzed and no BBB rating on file — most reviews are short, sentence-long endorsements with little operational detail (2 of 29 reviews)
What reviewers praise
They came out the same day to fix our toilet, which was really important. Quick, inexpensive, and very nice.
Beatrice Lafond · ★★★★★ · Google · Dec 2024
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 29 of 30 reviews · newest from Dec 2024

11

Arlington Water Heater Repair & Plumbing

Caveats apply24/7 per Google listingSmall track record
4.9 (30 Google reviews) 8.7 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

29 of 32 analyzed reviews rate 5 stars, with fast_response cited 8x and professional 12x; but 3 of 3 negative reviews flag rude phone handling and possible AI-agent suspicions.

Rating mix — of the 15 reviews we analyzed30 total on Google
513
40
30
20
12

Why we're cautious

  • Two recent 1-star reviews allege this is not a real business — caller claims phone number routes to spam/AI-agent (2 of 32 reviews)
  • $99 estimate fee disclosed by phone — reviewer described the rep as rude and rushed (1 of 32 reviews)
  • 1 reviewer reported a $99 charge just for an estimate, delivered with curt phone manner (1 of 32 reviews)

To be fair

  • Same-day service mentioned in 4 reviews — one customer's garbage disposal was replaced the day they called (cited in 2 of 32 reviews)
  • Sunday/weekend dispatch with free estimates reported by at least one reviewer (cited in 1 of 32 reviews)
  • Sub-hour arrival noted on emergency leak call (Jonathan came within the hour) (cited in 1 of 32 reviews)
What reviewers praise
I was tired of taking cold showers so I scheduled an appointment. My shower needed a new valve. As luck would have it, they had the exact replacement valve on the truck so I had hot water running in no time. Great Service. I will definitely keep their number …
Robert. Ziolkowski · ★★★★★ · Google · Dec 2022
The most critical take we found
I called and some man answered and seemed to be in a rush. He advised me they charge $99 just to come out and provide an estimate. Taken back a sec I confirmed, "You charge $99 just to take a ...?" He seemed to cut me off and state, "Yes, I just said …
Leroy Garcia · · Google · Nov 2022

We read 32 of 30 reviews · newest from Dec 2022

12

All Masters Plumbing

Caveats apply24/7 per Google listing
4.7 (392 Google reviews) 1.3 mi from downtown Arlington

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

4.7 stars across 392 reviews (86 analyzed) — 5 one-star reviews and one customer who flagged poor communication on a multi-team sewer line dig.

Rating mix — of the 15 reviews we analyzed392 total on Google
510
42
30
20
13

Why we're cautious

  • 5 one-star reviews in the 86-review sample with reviewConsistency at 0.767 — communication and tech-knowledge complaints recur (2 of 86 reviews)
  • Communication breakdown reported on multi-team sewer job: customer wasn't told the digging crew and repair crew were different teams (1 of 86 reviews)
  • Tech dispatched without familiarity with the problem (1-star review) (1 of 86 reviews)

To be fair

  • Weekend dispatch documented: one Saturday call resolved same-day (cited in 1 of 86 reviews)
  • CIPP/trenchless sewer lining option explained and quoted cost-effective vs traditional dig (cited in 1 of 86 reviews)
  • Fair-pricing cited in a no-up-sell visit by tech 'Mr. Bill' (cited in 1 of 86 reviews)
What reviewers praise
I had a great experience with Thomas from All Masters Plumbing for our CIPP pipe lining quote. Thomas explained the trenchless technology clearly and provided a detailed, cost-effective estimate that beat traditional digging options.
Ty Parks · ★★★★★ · Google · Dec 2025
The most critical take we found
Technician sent did not have any familiarity the problem. Nice guy. Tried.
Zeba Salim · · Google · Dec 2025

We read 86 of 392 reviews · newest from Dec 2025 · BBB A+ accredited

13

KMP Plumbing, Heating & Air

Caveats apply24/7 per Google listing
4.9 (1,987 Google reviews) 12.7 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ across 1,987 reviews; dispatched same-day for Sunday night water heater failure, handled slab leak with step-by-step transparency. Only 5 reviews analyzed — directional signals only.

Rating mix — of the 5 reviews we analyzed1,987 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,987 reviews so far. Treat this as a first read.

Why we're cautious

  • Dispatcher sent tech out for a job the scheduler knew couldn't be done in current temperatures — customer charged for a wasted visit; scheduling communication gap (1 of 5 reviews)
  • 1 of 5 analyzed reviews is 1-star: tech arrived knowing temperature conditions made the job impossible, wasting the customer's service fee without completing work (1 of 5 reviews)

To be fair

  • workmanship in 3 of 5 analyzed reviews; Nick Riley's slab leak handling — full process explanation, no surprises, options given without upselling most expensive (cited in 1 of 5 reviews)
  • fast_response cited once; called at 10:30am, tech James Bacon arrived before 1pm same day without prior appointment (cited in 1 of 5 reviews)
  • weekend_or_emergency confirmed; came out late Sunday night for leaky water heater, replaced full unit same night (cited in 1 of 5 reviews)
What reviewers praise
I cannot say enough great things about KMP and the plumber (Nick Riley) who came to address our slab leak. From the moment he arrived, he was knowledgeable, professional, and incredibly friendly. Slab leaks can be stressful, but he immediately put us at ease …
Regina Mack · ★★★★★ · Google · Mar 2026
The most critical take we found
I have used KMP a few times in the past but will never use them again. Needed my mini split charged he came out and said he couldn't do it today because of the temperature. He knew the temperature before he came out and if the scheduler told him i needed a …
Tim Harold · · Google · Jan 2026

We read 5 of 1,987 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
14

Mansfield Plumbing, Electric, Heating & Air

We'd call someone else first24/7 per Google listing
4.9 (3,329 Google reviews) 3.6 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Excellent emergency response with same-day service and strong technician quality, but one severe pricing complaint suggests potential billing practices to clarify upfront.

Rating mix — of the 5 reviews we analyzed3,329 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 3,329 reviews so far. Treat this as a first read.

Why we're cautious

  • Billing dispute with refund demand and BBB threat: 1 complaint explicitly claims fraudulent pricing practices and unresponsive communication channels (1 of 5 reviews)
  • Severe pricing concern: 1 review alleges $292.58 charge for $8 breaker plus $90 service fee for 5-minute install, with aggressive upselling of $8,000 additional work (1 of 5 reviews)

To be fair

  • Fast emergency response: 3 of 5 reviews explicitly mention same-day arrival or response within hours of call (cited in 3 of 5 reviews)
  • High-quality workmanship and professionalism: 4 of 5 reviews praise technician demeanor, problem-solving, and technical competence (cited in 4 of 5 reviews)
  • Transparent pricing communication: 2 reviews highlight clear upfront estimates and multiple options provided before work (cited in 2 of 5 reviews)
What reviewers praise
Wonderful, Excellent Very pleasant well mannered; Chance's parents should be so very proud of him.., he treated me with so much respect. He went straight to work it's beautiful around young people like still being raised like this still exists. Thank you so …
Racheal Taylor · ★★★★★ · Google · Jun 2026
The most critical take we found
You charged $292.58 dollars for an $8.00 breaker plus $90 service charge which took 5 minutes to install and he spent the rest of the time selling us a $8000 dollar light job. Small businesses cannot afford to waste money on an obvious fraud, so request a …
Michael Stevens · · Google · Apr 2026

We read 5 of 3,329 reviews · newest from Jun 2026

15

Benjamin Franklin Plumbing, Water Heaters, & Drain Cleaning

We'd call someone else first24/7 per Google listing
4.8 (2,356 Google reviews)1.9 on Yelp (68) 13.6 mi from downtown Arlington

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

73 of 100 analyzed reviews are 5-star but 20 are 1-star with pricing complaints. Reviewers cite $5,000 quote on a leak fixed elsewhere for $1,000, $500/hour billing, and a 'prompt promise' that only applies to first visit.

Rating mix — of the 15 reviews we analyzed2,356 total on Google
54
40
30
22
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pattern of pushing unnecessary repipe — 'no matter what the problem they are programmed to tell you they need to do all new pipes' (2 of 100 reviews)
  • Faucet replacement deception reported — service tech allegedly reattached the broken faucet to appear fixed while homeowner was at work (1 of 100 reviews)
  • Multiple return visits for the same toilet flapper issue, each charged, ultimately not resolved (1 of 100 reviews)

To be fair

  • Saturday water heater diagnosis with parts ordered same morning and installation finished same afternoon (cited in 1 of 100 reviews)
  • Multi-step sewer system project — Chris F. came back personally when subcontractors needed re-direction (cited in 1 of 100 reviews)
What reviewers praise
David Crow and his crew at Ben Franklin Plumbing are absolutely amazing to work with! Very accommodating, trustworthy, knowledgeable, honest, and fair. Highly recommend their services! Thank you for always taking great care of me!
Audra Fowler with Rose Gold Realty Team LLC · ★★★★★ · Google · Feb 2026
The most critical take we found
This company promotes itself as the prompt plumbers. They advertise they're on time or they pay you. They don't tell you this only applies to the initial visit to quote the job. It doesn't apply to when they're actually doing the work. I was told the would be …
Bert P. · ★★ · Yelp · Dec 2015

We read 100 of 2,356 reviews · newest from Feb 2026

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Arlington we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,074 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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