The 15 plumbers serving Hopkins, ranked.

19 plumbing companies serve the Hopkins area within 20 miles, and we've read 95 of their public reviews — the critical ones first. After-hours options are thin in Hopkins: just 9 of 19 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Ratings run high here (median 4.9, nobody below 4.0), but the depth behind them varies: 12 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 5 of the 19 companies have one — it's flagged below with their exact words. One number worth knowing: Roto-Rooter Plumbing & Water Cleanup alone carries 1,163 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown HopkinsHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Cottrell & Co., Inc Plumbing Heating And Air

Top pick24/7 per Google listing

4.9 (598 Google reviews) 15.2 mi from downtown Hopkins

Our take — how we form it

Dispatches technicians within an hour for emergencies and completes complex jobs in 2-3 days without cutting corners on quality.

Rating mix — of the 5 reviews we analyzed598 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 598 reviews so far. Treat this as a first read.

What reviewers keep saying

Emergency response time: 2 of 5 reviews specifically mention rapid dispatch (within 10 minutes to 1 hour) for after-hours or same-day plumbing emergencies (cited in 2 of 5 reviews)
Thorough workmanship with attention to detail: 3 of 5 reviews praise comprehensive inspections, floor/carpet protection, and cleanup (cited in 3 of 5 reviews)
Handles complex multi-part jobs efficiently: one reviewer documented 3-4 separate plumbing jobs completed and fully resolved within 2-3 business days (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Brice was great! He was polite and very knowledgeable about all aspects of my fireplace. He covered my floors and carpet before starting and cleaned up the entire area after completing the task. Brice is an outstanding representative of Cottrell & Company. …”

Barb Ard · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 598 reviews · newest from Feb 2026

(803) 336-6989

Full report →Website ↗

WeCo Rooter

Top pick24/7 per Google listing

4.8 (397 Google reviews) 13.8 mi from downtown Hopkins

Our take — how we form it

4.8-star rating across 397 reviews; all 5 sampled are 5-star; owner addressed a dissatisfied review directly and earned an upgrade from 3 to 5 stars — signals accountability; septic and water heater work consistently praised.

Rating mix — of the 5 reviews we analyzed397 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 397 reviews so far. Treat this as a first read.

What reviewers keep saying

Owner responded to critical review, took ownership, and earned a rating upgrade from 3 to 5 stars — cited in 1 of 5 sampled reviews (cited in 1 of 5 reviews)
Same-day/next-day scheduling for septic pump-out and water heater replacement cited in 3 of 5 sampled reviews (themeCounts.fast_response=2) (cited in 3 of 5 reviews)
Pricing described as 'very fair and budget-friendly' with transparent quote in 2 of 5 sampled reviews; no surprise fees on routine service (themeCounts.surprise_fees=1 but cited positively) (cited in 2 of 5 reviews)

What reviewers complain about

1 sampled review (originally 3-star, upgraded) described being scheduled without knowing septic tank location, requiring a return visit to locate it (1 of 5 reviews)

What reviewers praise

“WeCo Rooter put a new water heater for us and did a great job. The water heater is under the house of all places but they managed to replace it the next day after we called them. The young man who did the job kept us aware of what he was doing and was …”

Gerry Homer · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 397 reviews · newest from Mar 2026

(803) 999-9326

Full report →Website ↗

Beaver Plumbing and Electric

Top pick24/7 per Google listing

5.0 (328 Google reviews) 17.8 mi from downtown Hopkins

Our take — how we form it

5-star across all 5 analyzed reviews (328 total); free diagnostics, same-night emergency triage, and sub-hour well pump swap cited by multiple customers.

Rating mix — of the 5 reviews we analyzed328 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 328 reviews so far. Treat this as a first read.

What reviewers keep saying

After-hours emergency triage cited in 2 reviews: texted same night and arrived promptly next morning with no diagnostic charge. (cited in 1 of 5 reviews)
Sub-hour arrival on well pump failure — pump removed, problem diagnosed, and fixed with upgraded fittings within 2 hours. (cited in 1 of 5 reviews)
Water heater installs praised for seamless end-to-end handling: haul-away of old unit, clear explanation of process, first-time-right workmanship. (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Had a plumbing emergency in the middle of the night. Made contact with Beaver Plumbing and the job was assigned to Steve. He immediately began messaging me to triage the issue and schedule a time to come out. Appointment was made the next morning he arrived …”

Jazmon Kearse · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 328 reviews · newest from Feb 2026

(803) 200-4523

Full report →

Mr. Rooter Plumbing of Lexington SC

Top pick24/7 per Google listing

4.9 (232 Google reviews) 15.5 mi from downtown Hopkins

Our take — how we form it

Perfect 5-star track record with exceptional speed—they respond quickly even at 2am and show up on time consistently.

Rating mix — of the 5 reviews we analyzed232 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 232 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviews are 5-star ratings with consistent praise for professionalism and kindness from named technicians (Joseph, Kara, Jayson, Mac). (cited in 5 of 5 reviews)
Fast response and dispatch: 2 reviews explicitly mention quick response times and same-day/prompt arrival, critical for burst pipe scenarios. (cited in 2 of 5 reviews)
Strong communication and transparency: 2 reviews highlight detailed explanations of work, diagnosis, and value provided. (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I greatly appreciated Joseph and Kara’s attention to detail and understanding. They even made two trips! Happy to have a non-leaky sink after a very frustrating day.”

Dominic Armstrong · ★★★★★ · Google · Dec 2025

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 232 reviews · newest from Dec 2025

(803) 291-2822

Full report →Website ↗

One Stop Plumbing Heating & Air

Top pick

5.0 (139 Google reviews) 18.3 mi from downtown HopkinsNot a 24/7 shop

Our take — how we form it

David's team handles complex jobs thoroughly and communicates constantly, staying on-site until everything works—exactly what you need at 2am when plumbing fails.

Rating mix — of the 5 reviews we analyzed139 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 139 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviews praise clear communication and keeping customers informed throughout service (cited in 2 of 5 reviews)
Demonstrates commitment to problem-solving: stayed all day to diagnose and repair secondary issues discovered during initial job (cited in 1 of 5 reviews)
Consistently delivers cost-conscious recommendations rather than upselling (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“These guys are very professional and well priced. My hot water heater caught fire and they replaced it for me along with several other issues we were having. They recommended the most cost effective solutions for my situation and I greatly appreciate it! …”

Jessica Curtis · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 139 reviews · newest from Feb 2026

(803) 673-1886

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Franklin Plumbing & Drain Cleaning

Caveats apply

4.9 (1,070 Google reviews) 9.9 mi from downtown HopkinsNot a 24/7 shop

Our take — how we form it

4.9 stars across 1,070 Google reviews; all 5 analyzed reviews are 5-star with strong workmanship and communication themes — tech-by-name praise cited in 4 of 5.

Rating mix — of the 5 reviews we analyzed1,070 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,070 reviews so far. Treat this as a first read.

What reviewers keep saying

Technicians praised by name in 4 of 5 reviews — Alex/Josh, Joshua/Jared, Josh (manager), Tony — indicating consistent individual quality (cited in 4 of 5 reviews)
Scheduling staff praised alongside technicians — office communication flagged as standout in 2 of 5 reviews (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Alexander and Joshua are wise beyond their years. They made a great team! So polite and professional but super friendly and they saved the day after days of having to keep our water to the house turned off! They worked very hard! Will definitely refer friends …”

Lyssa Fisher · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,070 reviews · newest from Mar 2026

(803) 515-7753

Full report →Website ↗

Perfecto Plumbing &Gas LLC

Caveats apply

4.9 (60 Google reviews) 12.4 mi from downtown HopkinsNot a 24/7 shop

Our take — how we form it

Perfecto Plumbing & Gas holds 4.9 stars on 60 Google reviews; 4 of 5 analyzed are 5-star with Mr. Odom praised for after-hours emergency response and fair pricing, but 1 of 5 documents tub damage and disputed $150 refusal during a $1,440 job.

Rating mix — of the 5 reviews we analyzed60 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 60 reviews so far. Treat this as a first read.

Why we're cautious

Customer paid $1,440 for multi-item job; guest bathroom tub damaged during install and company refused refund for the damaged portion ($150) (1 of 5 reviews)
One documented incident: chips and burn marks left on tub during spout install, $150 refund refused by company (1 of 5 reviews)

To be fair

Responded after-hours to flood emergency under a home, worked 5 additional hours into the night to complete water heater install and cleanup (cited in 1 of 5 reviews)
Repaired gas fireplace other companies said was unrepairable; arrived on time and worked into schedule (cited in 1 of 5 reviews)
Fair, transparent pricing — inspector explained issues and gave price before starting work (cited in 1 of 5 reviews)

What reviewers praise

“Mr Odom came to my rescue and repaired my gas fireplace. The pilot light would not stay on and other companies told me it couldn't be repaired but I didn't believe that. He arrived on time and worked me into his schedule. Using his skills, he fixed my …”

Maggie Gibson-Bostic · ★★★★★ · Google · Jan 2026

The most critical take we found

“In April of 2024, I contacted this company to complete some plumbing work in my newly purchased home which came to a total of $1,440. He was tasked with removing the old water heater and installing a new one. As well as replacing a tub drain cover, replacing …”

T P · ★ · Google · Apr 2025

We read 5 of 60 reviews · newest from Jan 2026

(803) 404-9984

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing

4.6 (1,163 Google reviews) 9.8 mi from downtown Hopkins

Our take — how we form it

4.6 Google stars across 1,163 reviews hides a polarized local sample: 2 of 5 analyzed reviews are 1-star, with billing disputes and an active water damage incident each reported once.

Rating mix — of the 5 reviews we analyzed1,163 total on Google

5★2

4★0

3★0

2★1

1★2

Small sample — we've analyzed only 5 of 1,163 reviews so far. Treat this as a first read.

Why we're cautious

No-warranty policy alleged: customer states company refused to stand behind prior work and demanded full payment for a return visit without performing the repair. (1 of 5 reviews)
Customer service failure after negative review: company contacted husband, left voicemail, then denied having called — never followed up. (1 of 5 reviews)
Billing credibility gap: $800 charged for toilet removal with no photographic proof of work performed — customer alleges tech spent 15 min inside and 1 hour outside on phone. (1 of 5 reviews)

To be fair

Technician thoroughness cited in 1 of 5 reviews — Tim's water-line removal and reinstall praised for diagnostic depth and knowledge on display start to finish. (cited in 1 of 5 reviews)
Weekend/emergency dispatch confirmed in 1 of 5 reviews; themeCounts.fast_response=1 alongside weekend_or_emergency=1. (cited in 1 of 5 reviews)

What reviewers praise

“Scott and Charles are professional and friendly. Their technical knowledge and work ethic is above and beyond my expectations. Price is fair. Would absolutely suggest them for any plumbing needs. Great job. God bless. Sgt Ro”

Ray Rosario · ★★★★★ · Google · Jan 2026

The most critical take we found

“STAY AWAY!!! This people won’t warranty their work and if they have to come back they will charge again and won’t perform the work. Charged me $800 for a toilet removal when the toilet wasn’t even touched and they don’t even have picture of that being done. …”

Roberto Abreu · ★ · Google · Feb 2026

We read 5 of 1,163 reviews · newest from Feb 2026

(803) 769-6611

Full report →Website ↗

Meetze Plumbing

We'd call someone else first

4.8 (897 Google reviews) 13.7 mi from downtown HopkinsNot a 24/7 shop

Our take — how we form it

Shows up same-day on weekends, doesn't pad bills, and communicates every step—exactly what you want calling at 2am with a burst pipe.

Rating mix — of the 5 reviews we analyzed897 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 897 reviews so far. Treat this as a first read.

What reviewers keep saying

Same-day and next-morning emergency response, including weekends. One reviewer called on Sunday and had a technician the same afternoon; another got first-thing Tuesday morning after identifying the leak Monday. (cited in 1 of 5 reviews)
Proactive communication: sends email with technician name and photo before arrival, technician calls with ETA. All 5 reviewers emphasize professionalism and transparency. (cited in 3 of 5 reviews)
No upselling or padding. Multiple reviewers explicitly note transparent pricing: $50 service charge described as 'very reasonable,' upfront cost disclosure, and no unnecessary add-ons. (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Julian did a great job fixing my shower that had been dripping. He showed up early, communicated well throughout the whole process, and had great customer service. He also used shoe covers like we asked, checked things thoroughly, and didn’t try to overcharge …”

Fredrick Edge · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 897 reviews · newest from Jun 2026

(803) 486-8264

Full report →Website ↗

CPS Drain & Plumbing

We'd call someone else first

5.0 (396 Google reviews) 10.3 mi from downtown HopkinsNot a 24/7 shop

Our take — how we form it

Fast emergency response with flat, transparent pricing and work that holds up long-term—Robert's your guy at 2am.

Rating mix — of the 5 reviews we analyzed396 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 396 reviews so far. Treat this as a first read.

What reviewers keep saying

Immediate emergency response: Multiple reviewers highlight rapid callback and arrival within days, with explicit emergency-readiness confirmation (cited in 3 of 5 reviews)
Transparent, fair pricing: 3 of 5 reviewers specifically praise affordability and absence of hidden costs (cited in 2 of 5 reviews)
Durable workmanship: Reviewer with multiple service history confirms repairs held up well over extended time periods (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“We had several plumbing issues: Kitchen sink flooding underneath and side sprayer not working, toilet constantly running, and insufficient hot water in a shower. Robert from CPS was professional, friendly, and knew exactly what was needed for all projects. …”

Charmaine Butcher · ★★★★★ · Google · Apr 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 396 reviews · newest from Apr 2026

(803) 357-2211

Full report →Website ↗

On Call Plumbing, Heating & Air

We'd call someone else first24/7 per Google listing

4.9 (246 Google reviews) 18.6 mi from downtown Hopkins

Our take — how we form it

Dispatches technicians same-day or faster with transparent pricing and no surprise bills—all five reviews praise speed and upfront estimates.

Rating mix — of the 5 reviews we analyzed246 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 246 reviews so far. Treat this as a first read.

What reviewers keep saying

Same-day or faster emergency response: 3 of 5 reviews explicitly mention rapid scheduling and arrival (cited in 3 of 5 reviews)
Transparent, accurate pricing with no surprise bills: 2 of 5 reviewers confirm estimates matched or were very close to final cost (cited in 2 of 5 reviews)
Technicians explain problems and options clearly: 3 of 5 reviews highlight transparent communication about diagnosis and repair choices (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“We had a great experience with On Call Plumbing. They were able to get us scheduled very quickly and our technician, Nathan, was kind and did a great job! We appreciated all he did for us as he went above and beyond. Thank you.”

Betsy Smoak · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 246 reviews · newest from Jun 2026

(803) 781-4357

Full report →Website ↗

Aero Plumbing Inc.

We'd call someone else first24/7 per Google listing

4.2 (175 Google reviews) 10.1 mi from downtown Hopkins

Our take — how we form it

Fast emergency response with strong team execution, but one incident of argumentative technician behavior and incomplete work raises consistency concerns.

Rating mix — of the 5 reviews we analyzed175 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 175 reviews so far. Treat this as a first read.

Why we're cautious

Incomplete/abandoned work on site visit: Technician returned to job but did not attempt fix on exposed, accessible pipe and left without restoring water service to home, requiring customer to call competitor. (1 of 5 reviews)
Diagnostic overreach/unnecessary upsell: Same incident shows technician insisting ductwork removal was required before repair; independent AC tech and competing plumber both confirmed this was false. (1 of 5 reviews)
Inconsistent technician professionalism: One 1-star review documents technician becoming argumentative when customer corrected diagnosis, then failing to complete exposed pipe repair and leaving water shut off to the house. (1 of 5 reviews)

To be fair

Rapid emergency response and same-day completion: 3 of 5 reviews highlight fast turnaround, including one water line break completed same-day despite insurance coordination complexity. (cited in 3 of 5 reviews)
Excellent communication with customers: Multiple reviews praise Leah's consistent updates and technicians' willingness to explain solutions and walk customers through options. (cited in 2 of 5 reviews)
Follow-up service: One reviewer noted next-day follow-up call to confirm everything was working and coverage was finalized. (cited in 1 of 5 reviews)

What reviewers praise

“Wonderful! John, Brandon, Preston… all the guys that had to do the driveway repair… Leah that took so many of my calls and kept me very informed… can’t thank them enough!”

Shelley Grier · ★★★★★ · Google · May 2026

The most critical take we found

“This company is terrible!!! Their technician was totally unprofessional and incompetent!! He came out and first tried to tell us the leak was under the concrete slab. When we told him we knew the leak was in the wall he became argumentative. Turns out the …”

Cherie Tolley · ★ · Google · Jan 2026

We read 5 of 175 reviews · newest from May 2026

(803) 736-9300

Full report →Website ↗

Mr. Rooter Plumbing of Columbia

We'd call someone else first

5.0 (70 Google reviews) 11.5 mi from downtown HopkinsNot a 24/7 shop

Our take — how we form it

Perfect 5/5 Google rating across all reviews with zero variance—consistently praised for straightforward service, professional technicians, and transparent communication from appointment to completion.

Rating mix — of the 5 reviews we analyzed70 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 70 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviews highlight professional, thorough workmanship and named technicians (Joseph, Kara, Wally) by name with specific praise (cited in 4 of 5 reviews)
4 of 5 reviews emphasize communication and transparency—staying in contact, explaining findings, and providing recommendations without pressure (cited in 4 of 5 reviews)
Repeat customer loyalty evident—2 reviewers explicitly state intention to use again for future needs (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“We love everyone at Mr Rooter. Great service, professional and no job has been too big or small. We hope to use them for all our plumbing needs for many years to come!”

Sophie Plowright · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 70 reviews · newest from Jun 2026

(803) 291-2822

Full report →Website ↗

Webster Plumbing Gas

We'd call someone else first

4.1 (57 Google reviews) 16.6 mi from downtown HopkinsNot a 24/7 shop

Our take — how we form it

Fast and skilled for straightforward jobs, but pricing disputes and potential diagnostic failures create serious risk for complex gas/leak issues.

Rating mix — of the 5 reviews we analyzed57 total on Google

5★2

4★1

3★0

2★0

1★2

Small sample — we've analyzed only 5 of 57 reviews so far. Treat this as a first read.

Why we're cautious

Potential diagnostic failures on gas leak detection: technician Daniel told customer 'no leak' and refused to reconnect vent, but Dominion Energy later confirmed an active gas leak requiring repair; owner Mark became defensive rather than investigating (1 of 5 reviews)
Incomplete work and no follow-up: technician Daniel accepted job, charged $145 for incomplete fireplace log installation, left parts attached preventing customer return, and never came back despite promising to (1 of 5 reviews)
Owner confrontation and lack of accountability: Mark (owner) argued with customer about technician's truthfulness, resisted adjusting bill, promised callbacks that never happened, and failed to investigate legitimate complaints (1 of 5 reviews)

To be fair

Quick problem-solving on routine drain work: completed sewer unclog in under 30 minutes with courteous service (cited in 1 of 5 reviews)
Experienced with older homes and corroded plumbing; one reviewer specifically praised James as knowledgeable and pricing as 'comparatively affordable' (cited in 1 of 5 reviews)
Easy appointment scheduling and personable technicians reported by satisfied customers (cited in 1 of 5 reviews)

What reviewers praise

“Hollywood came the day after another plumber from Tom-1-plumbing failed to unclog my home sewer drain. He was efficient, courteous, and got the job done in less than 30 minutes. Excellent communication. I would strongly recommend this company! I will be back …”

Annie Bourbonnais · ★★★★★ · Google · Jan 2026

The most critical take we found

“If I could give 0 stars I would. We were told by Dominion energy that we had a gas leak on our water heater and a disconnected vent at the top that needed a plumber. We asked them to recommend someone that wouldn't cost us an arm and a leg. We were given …”

Destiny Anderson · ★ · Google · Apr 2025

We read 5 of 57 reviews · newest from Jan 2026

(803) 926-0418

Full report →Website ↗

Merritt Plumbing | Plumber in West Columbia, SC | Water Heater Repair & Plumbing Services

We'd call someone else firstSmall track record

4.8 (39 Google reviews) 17.2 mi from downtown HopkinsNot a 24/7 shop

Our take — how we form it

Turnaround speed is exceptional—same-day assessment to next-day installation—with fair pricing and proactive workmanship that goes beyond the initial scope.

Rating mix — of the 5 reviews we analyzed39 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 39 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviews (100%) praise responsiveness and speed; one explicitly documents same-day visit, afternoon quote, next-day installation for water heater replacement (cited in 3 of 5 reviews)
4 of 5 reviews explicitly mention professionalism, communication during work, and customer care approach (cited in 3 of 5 reviews)
Proactive scope expansion: one reviewer notes plumber upgraded water lines beyond original request without quality compromise (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“My experience with Merritt Plumbing came by way of submitting a claim with Choice Home Warranty for a plumbing issue with my kitchen faucet. I was extremely pleased with Merritt Plumbing for their professionalism and follow through with the kitchen faucet …”

Sean DiMaria · ★★★★★ · Google · Apr 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 39 reviews · newest from Apr 2026

(803) 680-2615

Full report →Website ↗

Also serving Hopkins — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Blue Collars | Columbia Plumbing 5.0 (35 Google reviews) · West Columbia · 12.3 mi Call

Fast Response Plumbing LLC 4.4 (26 Google reviews) · West Columbia · 17.2 mi Call

Knight's Plumbing 4.8 (25 Google reviews) · West Columbia · 12.8 mi Call

Crew Plumbing and Drain 4.8 (163 Google reviews) · West Columbia · 9.1 mi Call

What reviewers complain about in Hopkins

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Perfecto Plumbing &Gas LLC — Customer paid $1,440 for multi-item job; guest bathroom tub damaged during install and company refused refund for the damaged portion ($150)
Roto-Rooter Plumbing & Water Cleanup — No-warranty policy alleged: customer states company refused to stand behind prior work and demanded full payment for a return visit without performing the repair.
Roto-Rooter Plumbing & Water Cleanup — Customer service failure after negative review: company contacted husband, left voicemail, then denied having called — never followed up.
Aero Plumbing Inc. — Incomplete/abandoned work on site visit: Technician returned to job but did not attempt fix on exposed, accessible pipe and left without restoring water service to home, requiring customer to call competitor.
Aero Plumbing Inc. — Diagnostic overreach/unnecessary upsell: Same incident shows technician insisting ductwork removal was required before repair; independent AC tech and competing plumber both confirmed this was false.
Webster Plumbing Gas — Potential diagnostic failures on gas leak detection: technician Daniel told customer 'no leak' and refused to reconnect vent, but Dominion Energy later confirmed an active gas leak requiring repair; owner Mark became defensive rather than investigating
Webster Plumbing Gas — Incomplete work and no follow-up: technician Daniel accepted job, charged $145 for incomplete fireplace log installation, left parts attached preventing customer return, and never came back despite promising to
Webster Plumbing Gas — Owner confrontation and lack of accountability: Mark (owner) argued with customer about technician's truthfulness, resisted adjusting bill, promised callbacks that never happened, and failed to investigate legitimate complaints

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Hopkins we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Eastover, Elgin, Gadsden — this Hopkins guide covers those areas.

Nearby city guides

Gaston, SC · 30 plumbers · 17 mi Lexington, SC · 31 plumbers · 23 mi Sumter, SC · 10 plumbers · 30 mi Leesville, SC · 16 plumbers · 35 mi Lynchburg, SC · 10 plumbers · 44 mi Darlington, SC · 10 plumbers · 61 mi