CPS Drain & Plumbing
Plumber · West Columbia, SC
Our verdict
Fast emergency response with flat, transparent pricing and work that holds up long-term—Robert's your guy at 2am.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Lexington, SC · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Immediate emergency response: Multiple reviewers highlight rapid callback and arrival within days, with explicit emergency-readiness confirmation
2 cited reviews
“responded immediately, came out within just a few days”
“The cost was very reasonable”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent, fair pricing: 3 of 5 reviewers specifically praise affordability and absence of hidden costs
2 cited reviews
“The cost was very reasonable”
“responded immediately, came out within just a few days”
Durable workmanship: Reviewer with multiple service history confirms repairs held up well over extended time periods
1 cited review
“their work has held up well over time”
Personable, knowledgeable technicians: Multiple mentions of patient, friendly service from named staff (Robert, Joel, Colleen, Kayla)
2 cited reviews
“Robert is very knowledgeable and thorough”
“responded immediately, came out within just a few days”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We had several plumbing issues: Kitchen sink flooding underneath and side sprayer not working, toilet constantly running, and insufficient hot water in a shower. Robert from CPS was professional, friendly, and knew exactly what was needed for all projects. The cost was very reasonable. I would recommend CPS to anyone who needs plumbing repair - even in an emergency situation, they will be there right away!”
“Very pleased with service Robert provided today - yearly maintenance on my tankless hot water heater and a couple of fixes on a rocking toilet and leaking outdoor faucets. Robert is very knowledgeable and thorough. He was patient answering my questions as he worked. Setting up the appointment with Kayla in the office was easy. She is very kind and pleasant. My plan is to stick with Robert, Kayla and CPS!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 396 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.