Cottrell & Co., Inc Plumbing Heating And Air
Plumber · Lexington, SC · Open 24 hours per Google listing
Our verdict
Dispatches technicians within an hour for emergencies and completes complex jobs in 2-3 days without cutting corners on quality.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Lexington, SC · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency response time: 2 of 5 reviews specifically mention rapid dispatch (within 10 minutes to 1 hour) for after-hours or same-day plumbing emergencies
1 cited review
“Within 10 minutes the technician called and could be here in half hour”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough workmanship with attention to detail: 3 of 5 reviews praise comprehensive inspections, floor/carpet protection, and cleanup
2 cited reviews
“Covered floors and carpet before starting and cleaned up entire area”
“Within 10 minutes the technician called and could be here in half hour”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Handles complex multi-part jobs efficiently: one reviewer documented 3-4 separate plumbing jobs completed and fully resolved within 2-3 business days
1 cited review
“Multiple jobs fully completed and thoroughly done by day 3 business day”
Fair pricing for emergency service: 2 of 5 reviews explicitly note 'extremely reasonable' or 'very reasonably priced' charges for emergency calls and thorough work
1 cited review
“Within 10 minutes the technician called and could be here in half hour”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Brice was great! He was polite and very knowledgeable about all aspects of my fireplace. He covered my floors and carpet before starting and cleaned up the entire area after completing the task. Brice is an outstanding representative of Cottrell & Company. He deserves a raise!”
“The workman showed up on time, was friendly, went straight to work and did a wonderful job on both of my fireplaces! Could not ask for better service!!! Bryce was my technician and he was kind, prompt, and cleaned up after he was finished!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 598 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Cottrell & Co., Inc Plumbing Heating And Air?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Cottrell & Co., Inc Plumbing Heating And Air?
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