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On Call Plumbing, Heating & Air

West Columbia, SC
4.9(246 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Based on review analysis

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 246 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 246 Reviews Tell Us

Emergency Response

Same-day or faster emergency response: 3 of 5 reviews explicitly mention rapid scheduling and arrival

Emergency and same-day calls

What To Watch Out For

No significant concerns found in reviews ✓

Quality & Professionalism

Named technicians (Nathan/Nate, Alex, Cam) consistently praised for professionalism and going above and beyond

Communication

Technicians explain problems and options clearly: 3 of 5 reviews highlight transparent communication about diagnosis and repair choices

Pricing

Transparent, accurate pricing with no surprise bills: 2 of 5 reviewers confirm estimates matched or were very close to final cost

Fast ResponderClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

B
Betsy Smoak

We had a great experience with On Call Plumbing. They were able to get us scheduled very quickly and our technician, Nathan, was kind and did a great job! We appreciated all he did for us as he went above and beyond. Thank you.

N
Ned Snow

The On Call service person, Alex, came out same day to diagnose our broken AC unit. He did a great job explaining the problem. And provided a very reasonably priced estimate. When we decided to go ahead with the repair, Alex was again prompt; he quickly made the repair; our AC unit worked perfect. He was very professional, and he knows his stuff. I look forward to giving my business to Alex and On Call in the future.

C
Christie Stemba

Cam came out to complete maintenance on our HVAC system and was very thorough. He explained everything clearly and what our options were. We had him come back to complete the repairs. He took his time and made sure that everything was done correctly and the unit was working. I appreciate everything he has done to get the unit back into top working order. He is a great asset to On Call! Thank you for everything!

L
Lynn Robinson

We had a clogged toilet at our office, the only toilet. We needed help fast. Nate Hemmer came to our rescue!! He was professional, on time, and fixed the issue quickly. The price was very reasonable, and the customer service was excellent from start to finish. Everything was explained clearly, and there were no surprises. I highly recommend On Call Plumbing Heating & Air and will definitely use their services again. THANKS NATE!! …..Also shout out to the ladies in the office. Y'all were very helpful as well. Everyone should get bonuses!!

S
S&J Lawson

Nathan helped us out a lot with a leaky shower faucet that was out of my league. He provided an estimate that was very close to the $$$ number I thought it would be and discussed our options. He was very professional and conscientious about our carpets.

Business details

Phone
(803) 781-4357
Address
3770 Fernandina Rd, Columbia, SC 29210, USA
Hours
Open 24 hours

Service area

Based in West Columbia. Serves 5 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

On Call Plumbing, Heating & Air

4.9$
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