Perfecto Plumbing &Gas LLC
Plumber · Sumter, SC
Our verdict
Perfecto Plumbing & Gas holds 4.9 stars on 60 Google reviews; 4 of 5 analyzed are 5-star with Mr. Odom praised for after-hours emergency response and fair pricing, but 1 of 5 documents tub damage and disputed $150 refusal during a $1,440 job.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Responded after-hours to flood emergency under a home, worked 5 additional hours into the night to complete water heater install and cleanup
1 cited review
“I called him as he was closing for the day, with an emergency, water filling up under my mother's house. He quickly arrived, and worked 5 more hours into the night to make sure all was fixed, repaired, new water heater installed, and clean up was immaculate. Honest, trustworthy, and hardworking!”
Repaired gas fireplace other companies said was unrepairable; arrived on time and worked into schedule
1 cited review
“Mr Odom came to my rescue and repaired my gas fireplace. The pilot light would not stay on and other companies told me it couldn't be repaired but I didn't believe that. He arrived on time and worked me into his schedule.”
Fair, transparent pricing — inspector explained issues and gave price before starting work
1 cited review
“Perfecto Plumbing came out and inspected my problem, carefully explaining where I was having issues. I was given a very fair price and the work done was of amazing quality.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Customer paid $1,440 for multi-item job; guest bathroom tub damaged during install and company refused refund for the damaged portion ($150)
“In April of 2024, I contacted this company to complete some plumbing work in my newly purchased home which came to a total of $1,440. He was tasked with removing the old water heater and installing a new one.”
One documented incident: chips and burn marks left on tub during spout install, $150 refund refused by company
“In April of 2024, I contacted this company to complete some plumbing work in my newly purchased home which came to a total of $1,440. He was tasked with removing the old water heater and installing a new one.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Attempted to replace an old toilet due to it leaking. Ended up being a bigger job than we had anticipated. I contacted Perfecto Plumbing and received a quote over the phone. They came out timely and completed the job even with it not being just a simple fix. I appreciated the communication that was easy and how quickly they came out to our home too. We appreciate it and will recommend this company to anyone needing …”
“I had such a great experience with Perfecto Plumbing. Making a decision about a job such as plumbing was something that weighed heavy on me. In this day and time it's hard to find someone you can trust to do a good job and give a fair price. Its a decision that I didn't take lightly as it could be of major financial consequence. With that in mind, Perfecto Plumbing came out and inspected my problem, carefully …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 60 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Perfecto Plumbing &Gas LLC?
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Perfecto Plumbing &Gas LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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