The 15 24/7 plumbers serving Ridgewood

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 75 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown RidgewoodHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Ridgewood →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing

4.8 (1,851 Google reviews) 16.0 mi from downtown Ridgewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Dispatches techs who arrive on time and fix problems fast, even after midnight—all 5 reviewers gave perfect ratings with zero pricing complaints.

Rating mix — of the 5 reviews we analyzed1,851 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,851 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional after-hours emergency response: one reviewer had a technician arrive and resolve a major issue after midnight within 30 minutes (cited in 1 of 5 reviews)
Arrives within promised timeframe: reviewer explicitly noted technician 'came right on time as app indicated' (cited in 1 of 5 reviews)
Professional demeanor and attention to detail: multiple reviewers praised professionalism, respect for home (shoe booties offered), and care in workmanship (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I had a great experience with this plumber. He responded quickly, diagnosed the issue with the main drain right away, and got everything cleared efficiently. He was professional, respectful, and made sure everything was working properly before leaving. The …”

Mubeen Khawaja · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,851 reviews · newest from May 2026

(201) 308-7206

Full report →Website ↗

RR Plumbing Roto-Rooter

Top pick24/7 per Google listing

4.8 (1,695 Google reviews) 5.9 mi from downtown Ridgewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8 stars, 1,695 reviews — tech Damon cited by name in 4 of 5 analyzed reviews for diagnosing fast and explaining each step; Roto-Rooter brand-level pricing noted as a known trade-off.

Rating mix — of the 5 reviews we analyzed1,695 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,695 reviews so far. Treat this as a first read.

What reviewers keep saying

Technician Damon cited by name in 4 of 5 analyzed reviews for clear step-by-step communication and efficient diagnosis (professional=5 of 5 analyzed reviews). (cited in 3 of 5 reviews)
Tub unclog resolved quickly from a 'pretty bad shape' situation; described as stress-free and diagnosed without false escalation (1 of 5 reviews). (cited in 1 of 5 reviews)

What reviewers complain about

Reviewer explicitly noted 'The price well we all know it's Roto-Rooter' — signaling above-market pricing is expected with this brand (1 of 5 analyzed reviews). (1 of 5 reviews)

What reviewers praise

“Damon, was phenomenal. He repaired two bathroom sinks; he was fast, well rounded and very professional. My sinks are back to normal and I’m so happy. The price well we all know it’s Roto-Rooter.”

Roslyn Mccall · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,695 reviews · newest from Mar 2026

(212) 687-1215

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing

4.7 (1,098 Google reviews) 18.7 mi from downtown Ridgewood

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Dispatches skilled technicians within hours even during blizzards and weekends, but charges premium pricing that reviewers acknowledge as 'on the higher end'.

Rating mix — of the 5 reviews we analyzed1,098 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,098 reviews so far. Treat this as a first read.

What reviewers keep saying

Emergency responsiveness: scheduled same-day appointment before announced blizzard; arrived quickly on Sunday; all 5 reviewers praise speed of arrival and appointment scheduling (cited in 2 of 5 reviews)
Diagnostic transparency: technicians explain problems clearly, show approval-before-proceeding, and honestly advise when work isn't urgent (preventing unnecessary upsells) (cited in 3 of 5 reviews)
Workmanship quality: 4 of 5 reviews explicitly mention thorough, clean work with follow-up verification that job was done right (cited in 3 of 5 reviews)

What reviewers complain about

Pricing significantly above market: one reviewer explicitly states 'prices are on the higher end' despite acknowledging value; no competitive pricing data from other quotes mentioned (1 of 5 reviews)

What reviewers praise

“I had to contact this company for the first time due to a clog affecting the unit downstairs right before the announced blizzard. They were able to schedule an appointment immediately and sent the right technician, Carlos. Carlos is knowledgeable, …”

Fredelinda A · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,098 reviews · newest from Feb 2026

(914) 668-3560

Full report →Website ↗

24 Hr. Emergency Plumbing & Hot Water Heater

Top pick24/7 per Google listing

4.9 (634 Google reviews) 3.5 mi from downtown Ridgewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 634 reviews (5 analyzed, all 5-star) — true 24/7 confirmed: answered at 2:30 AM for a business emergency, same-weekend water heater upgrade completed, NYC code compliance verified on all piping.

Rating mix — of the 5 reviews we analyzed634 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 634 reviews so far. Treat this as a first read.

What reviewers keep saying

True 24-hour response confirmed: Candace answered at 2:30 AM and dispatched Roberto for a commercial emergency the same night — Roberto worked until the problem was solved (Alexandra Wesser) (cited in 1 of 5 reviews)
Water heater specialist: 4 of 5 analyzed reviews mention water heater work; weekend job completed same weekend with NYC code compliance on all piping (Candice, EKoO0FFOTNIhJFoDYoH3) (cited in 3 of 5 reviews)
Technicians explain diagnoses in depth: Robert's boiler and water heater assessment called 'truly remarkable'; Candace proactively recommended and executed needed upgrade (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I'm so glad 24 Hr. Emergency Plumbing were able to get the help I needed! True 24/7 service really shines when you need it most - like when your water heater stops working late at night. It's great to hear the technician was quick, clean, and professional.”

Addie Wilk · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 634 reviews · newest from Mar 2026

(518) 335-4282

Full report →Website ↗

Jason Mazzer Plumbing & HVAC, LLC

Top pick24/7 per Google listing

4.9 (606 Google reviews) 18.2 mi from downtown Ridgewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Arrives before scheduled time, answers after-hours calls same night, and won't upsell you on unnecessary work—ideal for 2am panic situations.

Rating mix — of the 5 reviews we analyzed606 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 606 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional after-hours responsiveness: answers emergency calls in evenings and schedules next-day service, with technicians arriving ahead of time slots (cited in 3 of 5 reviews)
Transparent pricing practices: technicians explain financial options and avoid pressure sales, with 5 of 5 reviewers calling pricing 'reasonable' or 'honest' (cited in 2 of 5 reviews)
Consistent communication: multiple reviewers highlight technicians clearly explaining work in progress and findings (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“5 stars is not enough for this review pawel and enzo from mazzer pro services were outstanding. Professional and knowledgeable. Its was an absolute pleasure watching these professionals work. Attention to detail and an excellent work ethic was exhibited …”

michael sarao · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 606 reviews · newest from Jun 2026

(201) 615-6672

Full report →Website ↗

Master Group Heating, Cooling & Plumbing

Top pick24/7 per Google listing

4.8 (441 Google reviews) 18.4 mi from downtown Ridgewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Consistently praised for quality work and fair pricing, with strong customer loyalty, but limited emergency plumbing track record in available reviews.

Rating mix — of the 5 reviews we analyzed441 total on Google

5★4

4★0

3★1

2★0

1★0

Small sample — we've analyzed only 5 of 441 reviews so far. Treat this as a first read.

What reviewers keep saying

4 of 5 reviews highlight punctuality and professionalism; one customer specifically requested the same technician (Adam) on a repeat visit. (cited in 4 of 5 reviews)
Pricing fairness confirmed across multiple reviews; company honored a summer quote price during winter peak season despite 30-day quote expiration. (cited in 3 of 5 reviews)
Strong problem resolution: company worked with frustrated customer on defective mini-split unit, offered upgrade solution, and prioritized satisfaction. (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Malik and master group installation team They did an excellent job. Highly recommended.”

Edward Mo · ★★★★★ · Google · Jun 2026

The most critical take we found

“I would like to revise my previous google review from a few months ago regarding the service of Master Group's Mini-Split (heat & A/C) unit in our home. We were having problems with the heat portion of our mini split and were not happy about the lack of heat …”

Suzanne Kozlowski · ★★★ · Google · Feb 2026

We read 5 of 441 reviews · newest from Jun 2026

(732) 334-3050

Full report →Website ↗

Rooter Experts and Drain Cleaning

Top pick24/7 per Google listing

4.9 (402 Google reviews) 12.4 mi from downtown Ridgewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Dispatches technicians within 30 minutes even for emergency calls, with consistently high marks for professionalism and follow-up care—the crew to call at 2am.

Rating mix — of the 5 reviews we analyzed402 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 402 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviewers praise responsiveness and speed; one specifically noted 30-minute emergency dispatch during a sewer crisis (cited in 4 of 5 reviews)
4 of 5 reviews highlight proactive follow-up contact after service completion, demonstrating accountability beyond the job itself (cited in 2 of 5 reviews)
Multiple reviewers (3+) specifically name Everest and Bledi as reliable, professional technicians who communicate clearly throughout the work (cited in 4 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I highly recommend this company. Everest and Bledi who came to fix my leak were great very professional they were on time price was very reasonable. Again I would recommend if you need a plumber definitely try them. Thank you Everest and Bledi for the great …”

Victor · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 402 reviews · newest from Mar 2026

(201) 948-9427

Full report →Website ↗

24/7 Drain & Sewer

Top pick24/7 per Google listing

5.0 (170 Google reviews) 18.5 mi from downtown Ridgewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Perfect 5-star track record with same-day/next-day emergency response and transparent pricing—this is who you call at 2am.

Rating mix — of the 5 reviews we analyzed170 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 170 reviews so far. Treat this as a first read.

What reviewers keep saying

Fast emergency response: 3 of 5 reviewers specifically mention quick arrival or next-day scheduling even for urgent issues (cited in 3 of 5 reviews)
Transparent diagnostics and communication: 2 reviewers note the plumber explained the problem clearly to prevent future issues and worked methodically until fully resolved (cited in 2 of 5 reviews)
Fair pricing: 2 reviewers explicitly mention affordability and fair rates, including a GC business owner who uses them repeatedly (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Quick. Affordable and super professional. He made sure i understood the problem so i dont go thru it again. I asked chagpt for a plumber and the first option it gave me was him when i asked chatgpt to look for plumber with the best reviews. Thanks”

patricio gerardo · ★★★★★ · Google · Apr 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 170 reviews · newest from Apr 2026

(551) 310-3535

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing

4.8 (3,987 Google reviews) 9.0 mi from downtown Ridgewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Roto-Rooter (4.8 stars, 3,987 reviews) delivers polished visits with fixed upfront pricing — but reviewers paid $632 to unclog a shower drain and $820 for a kitchen drain, making it the highest-priced option in the analyzed sample.

Rating mix — of the 5 reviews we analyzed3,987 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 3,987 reviews so far. Treat this as a first read.

What reviewers keep saying

Fixed pricing disclosed upfront before any work begins — Jamil shared the pre-set cost with no surprises, zero upsell pressure (cited in 1 of 5 reviews)
Technicians communicate the full problem and next steps — Sai gave complete diagnosis, explained root cause, and outlined what still needed to be done (cited in 1 of 5 reviews)

What reviewers complain about

$632 to unclog a shower drain, $820 for a kitchen drain — the highest confirmed costs in this city sample; reviewers acknowledge the premium pricing (1 of 5 reviews)

What reviewers praise

“We had a clog in our kitchen sink. We had tried to fix it on our own, but realized this called for a professional. Sai was very professional and extremely polite. Everything was fixed quickly and smoothly. I will definitely use this company again. Highly …”

Mikyung Park · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 3,987 reviews · newest from Mar 2026

(201) 942-2017

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Citywide Sewer-Drain & Plumbing Corp

We'd call someone else first24/7 per Google listing

4.8 (1,785 Google reviews) 14.7 mi from downtown Ridgewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Arrives within an hour for emergencies with skilled, communicative technicians, but expect premium pricing on smaller jobs.

Rating mix — of the 5 reviews we analyzed1,785 total on Google

5★4

4★1

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,785 reviews so far. Treat this as a first read.

What reviewers keep saying

Emergency responsiveness: 2 of 5 reviews specifically praise rapid arrival (within 1 hour) during urgent situations including weather-related pipe damage (cited in 2 of 5 reviews)
Technician quality and composure: 4 of 5 reviews name individual plumbers (Nathan, Devaughn, Gary, Steven) and highlight professionalism, methodical problem-solving, and calm demeanor under pressure (cited in 3 of 5 reviews)
Communication and customer education: 3 of 5 reviews emphasize clear explanations, transparency about the problem, and patience in addressing customer questions (cited in 3 of 5 reviews)

What reviewers complain about

Pricing on smaller jobs: 1 of 5 reviews flags $550 charge for roughly 30 minutes of piping connection work as 'high and unrealistic,' reducing their score from 5 to 4 stars despite praising service quality (1 of 5 reviews)

What reviewers praise

“I had a last-minute plumbing emergency at my residence, and Nathan from CityWide Plumbing⁠ came out to help. We were very pleased with his work. He was professional, knowledgeable, and took the time to explain everything clearly. He made sure we understood …”

Sara Chand · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,785 reviews · newest from Jun 2026

(888) 744-9960

Full report →Website ↗

Rebmann Plumbing Heating & Air Conditioning

We'd call someone else first24/7 per Google listing

4.8 (1,326 Google reviews) 14.6 mi from downtown Ridgewood

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Highly rated for workmanship and long-term reliability, but expect slow emergency response times and verify pricing before committing to avoid sticker shock.

Rating mix — of the 5 reviews we analyzed1,326 total on Google

5★3

4★0

3★0

2★2

1★0

Small sample — we've analyzed only 5 of 1,326 reviews so far. Treat this as a first read.

Why we're cautious

Very low emergency responsiveness score (20/100) suggests this company may not prioritize 2am burst-pipe calls despite strong overall ratings
Aggressive payment collection tactics including false accusations of non-payment before pursuing legitimate contact channels (1 of 5 reviews)
Pricing significantly above market: one reviewer obtained identical work from competitor for 'fraction' of Rebmann's $1,200+ quote (1 of 5 reviews)

To be fair

Consistent workmanship quality: 3 of 5 reviews explicitly praise thorough, professional diagnostic work and system performance (cited in 3 of 5 reviews)
Strong Google reputation with 4.8/5 across 1,326 reviews indicates sustained customer satisfaction (cited in 3 of 5 reviews)
Technicians provide logical explanations and catch secondary issues: 2 reviews highlight transparency and proactive problem-finding (cited in 2 of 5 reviews)

What reviewers praise

“Robert did an excellent job winterizing my steam heating system. The technician was professional. He was thorough in checking all components. My system is running smoothly and I have confidence it’s ready for winter. Highly recommend!”

Karin Appel · ★★★★★ · Google · Feb 2026

The most critical take we found

“The technician who came out was fine and got my boiler temporarily running, but their price quote for further work was outrageous. They quoted me over $1,200 for a 'Level 3' maintenance package and a new ignitor. I shopped around and got the actual repair and …”

Michael Dunn · ★★ · Google · May 2026

We read 5 of 1,326 reviews · newest from May 2026

(516) 535-9341

Full report →Website ↗

24 Hours Plumbing

We'd call someone else first24/7 per Google listing

4.5 (267 Google reviews) 2.8 mi from downtown Ridgewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Arrives within minutes for after-hours emergencies and executes repairs well, but pricing opacity and aggressive post-review conduct are serious concerns.

Rating mix — of the 5 reviews we analyzed267 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 267 reviews so far. Treat this as a first read.

Why we're cautious

Company allegedly engaged in intimidation after negative review: customer reports being spam-called and threatened with fake legal action for posting their experience (1 of 5 reviews)
Pricing lacks transparency: customer reported being quoted 'service starts at $250 with no clear fixed price' before work began (1 of 5 reviews)
Customer service during initial phone contact reported as rude, with reviewer stating operator hung up mid-conversation (1 of 5 reviews)

To be fair

4 of 5 reviews highlight rapid emergency response, including arrivals within 30 minutes at 11:30pm and holiday middle-of-the-night calls (cited in 3 of 5 reviews)
4 of 5 reviews praise technical workmanship and professionalism during the actual repair (cited in 4 of 5 reviews)

What reviewers praise

“Springfield Gardens, NY 11413. Had a plumbing emergency at 11:30 pm. I called and they showed up right away. Excellent service. Technician was courteous and very informative. He showed me step by step what he was doing and why. I would recommend them for any …”

Bartolome Medina · ★★★★★ · Google · Sep 2025

The most critical take we found

“I called for help with a clogged toilet and was told service starts at $250 with no clear fixed price. On top of that the woman who answered was rude and hung up on me mid-conversation. I would not recommend them. Update: After they saw this review, they …”

shodoniqua · ★ · Google · Apr 2026

We read 5 of 267 reviews · newest from Apr 2026

(917) 965-8298

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing

4.8 (237 Google reviews) 16.2 mi from downtown Ridgewood

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Fast emergency response and solid workmanship, but pricing estimates can balloon dramatically without clear diagnosis—get a second opinion before agreeing to major work.

Rating mix — of the 5 reviews we analyzed237 total on Google

5★3

4★1

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 237 reviews so far. Treat this as a first read.

Why we're cautious

One severe incident: technician allegedly created damage (chipped main line 'size of fist'), left contaminated mess in customer's home, and did not complete original service request despite 8-hour visit (1 of 5 reviews)
Customer reported feeling pressured into unnecessary invasive repairs (floor/yard digging) when simpler solution existed—competitor resolved same issue non-invasively for 75% less cost (1 of 5 reviews)
Pricing transparency issues: one customer's estimate jumped to $13,000–$30,000 range before proper diagnosis, later fixed by competitor for ~$4,000 (1 of 5 reviews)

To be fair

Rapid emergency response: 2-hour Saturday arrival and 2-hour appointment windows during business hours (cited in 2 of 5 reviews)
After-hours availability: Sunday appointments without losing work time (cited in 1 of 5 reviews)
Skilled technicians on complex jobs: sewage line burst and 100-foot clog clearing with follow-up camera inspection (cited in 2 of 5 reviews)

What reviewers praise

“Tech Jean Pierre was an amazing help when our sewage line burst, if it wasn’t for him and Roto-Rooter I don’t know what we would’ve done. Excellent service, great work, thank you so much!”

Daniela Da Silva · ★★★★★ · Google · Jun 2026

The most critical take we found

“One of the worst experiences I have ever had with a plumbing company. This happened on Mother’s Day — my first Mother’s Day without my mom — which was already an extremely difficult day emotionally. We called Roto-Rooter out to snake a slop sink, and what …”

Katelyn Fitzpatrick · ★ · Google · May 2026

We read 5 of 237 reviews · newest from Jun 2026

(862) 213-0283

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing

4.9 (214 Google reviews) 17.6 mi from downtown Ridgewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Emergency responder with consistently excellent technician quality and fast resolution times—all 5 reviews are 5-star, with crews arriving quickly and finishing jobs efficiently.

Rating mix — of the 5 reviews we analyzed214 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 214 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional technician quality and professionalism across multiple visits. 5 of 5 reviewers specifically praised individual technicians by name (Leo, Eric, Liam, Erik, Anthony/John/crew) for friendliness, knowledge, and dedication to detail. (cited in 5 of 5 reviews)
Fast response and completion times. 3 reviews explicitly mention speed: one resolved 'in a timely fashion', one completed a sewer unclog 'in less than an hour', and one praised crew efficiency during a major sewage leak repair. (cited in 3 of 5 reviews)
Strong customer service and communication. 2 reviewers highlighted responsive, helpful support from call centers and technicians who walked them through next steps during complex issues. (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Leo was very professional, pleasant and resolved my plumbing issue in a timely fashion. I have used Roto-Rooter before and have always had a good experience. Highly recommend!”

Cathy Egan · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 214 reviews · newest from May 2026

(973) 447-4209

Full report →Website ↗

John Degrace Plumbing & Heating

We'd call someone else first24/7 per Google listing

4.9 (204 Google reviews) 14.3 mi from downtown Ridgewood

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Calls you back same day with solutions, shows up fast even for winter emergencies, and won't oversell you on unnecessary work.

Rating mix — of the 5 reviews we analyzed204 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 204 reviews so far. Treat this as a first read.

What reviewers keep saying

Same-day or next-day responsiveness to emergency calls: 3 of 5 reviewers explicitly mention rapid response to urgent situations, including a burst outdoor faucet in freezing conditions. (cited in 3 of 5 reviews)
Honest assessment and fair pricing: 2 of 5 reviewers specifically praise transparent quotes and honest evaluation of work needed, with one noting the technician did not push unnecessary repairs. (cited in 2 of 5 reviews)
Reliable long-term service: One long-term client reports using the plumber for several years across multiple job types (toilet repairs, water heater, pipe cleaning) with consistent quality. (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Plumbing issues can be really nerve-wracking and feel overwhelming, so my husband, father and I are all grateful for John. He is a reliable plumber who puts a lot of attention and care into each job. He has done water heater installations, basement sink …”

D McKenna · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 204 reviews · newest from May 2026

(201) 997-8565

Full report →Website ↗

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Ridgewood we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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