Citywide Sewer-Drain & Plumbing Corp
Plumber · Central Islip, NY · Open 24 hours per Google listing
Our verdict
Arrives within an hour for emergencies with skilled, communicative technicians, but expect premium pricing on smaller jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 15 plumbers we've reviewed in Glen Oaks, NY · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency responsiveness: 2 of 5 reviews specifically praise rapid arrival (within 1 hour) during urgent situations including weather-related pipe damage
2 cited reviews
“Citywide came within an hour with quick, excellent, price conscious service.”
“Nathan explained everything clearly, kept us informed, showed patience and attention to detail.”
Technician quality and composure: 4 of 5 reviews name individual plumbers (Nathan, Devaughn, Gary, Steven) and highlight professionalism, methodical problem-solving, and calm demeanor under pressure
2 cited reviews
“Nathan explained everything clearly, kept us informed, showed patience and attention to detail.”
“Devaughn stayed calm, methodical, worked late ensuring everything flowed properly.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Communication and customer education: 3 of 5 reviews emphasize clear explanations, transparency about the problem, and patience in addressing customer questions
2 cited reviews
“Nathan explained everything clearly, kept us informed, showed patience and attention to detail.”
“Citywide came within an hour with quick, excellent, price conscious service.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Willingness to work extended hours: 1 review notes technician stayed late to complete frozen line repair properly
1 cited review
“Devaughn stayed calm, methodical, worked late ensuring everything flowed properly.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing on smaller jobs: 1 of 5 reviews flags $550 charge for roughly 30 minutes of piping connection work as 'high and unrealistic,' reducing their score from 5 to 4 stars despite praising service quality
“$550 for half hour work to connect piping was high and unrealistic.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I had a last-minute plumbing emergency at my residence, and Nathan from CityWide Plumbing came out to help. We were very pleased with his work. He was professional, knowledgeable, and took the time to explain everything clearly. He made sure we understood exactly what was causing the toilet clog and leak, and kept us informed throughout the process. Nathan also made sure I received my invoice before he left. His …”
“Good service! Quick response! Steven was very nice and worked hard to do the job. The only thing that I thought was the cost of $550.00 I had to pay to connect the piping to the garage line though the dry wall to the water line in the garage. They said the insurance didn’t cover that. But for only doing that! $550.00 which to me was high. It took probably less then 1/2 hour to connect that section. That was the …”
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The rating picture
Small sample — we've analyzed only 5 of 1,785 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Glen Oaks · Long Beach · Ridgewood · Larchmont