24 Hr. Emergency Plumbing & Hot Water Heater
Plumber · West New York, NJ · Open 24 hours per Google listing
Our verdict
4.9★ across 634 reviews (5 analyzed, all 5-star) — true 24/7 confirmed: answered at 2:30 AM for a business emergency, same-weekend water heater upgrade completed, NYC code compliance verified on all piping.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in West Orange, NJ · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
True 24-hour response confirmed: Candace answered at 2:30 AM and dispatched Roberto for a commercial emergency the same night — Roberto worked until the problem was solved (Alexandra Wesser)
1 cited review
“We run a small business and we were in desperate need of a plumber at 2:30 in the morning. Candace answered our call and was incredibly professional and reassuring and she sent Roberto to the rescue quickly. Roberto was wonderful-- he did not stop until he figured out the problem (and that was no easy feat).”
Water heater specialist: 4 of 5 analyzed reviews mention water heater work; weekend job completed same weekend with NYC code compliance on all piping (Candice, EKoO0FFOTNIhJFoDYoH3)
2 cited reviews
“I had a last minute job that needed immediate attention, and when I called, Candice took the time to share her expert advice regarding my water heater. Not only did Candice and her team complete the job that same weekend, they also ensured all plumbing and piping were up to NYC code.”
“The technician's assessment of my boiler and hot water heater by Robert was truly remarkable. The service provided was professional, friendly, prompt, knowledgeable, thorough, respectful, and overall exceptional.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Technicians explain diagnoses in depth: Robert's boiler and water heater assessment called 'truly remarkable'; Candace proactively recommended and executed needed upgrade
2 cited reviews
“The technician's assessment of my boiler and hot water heater by Robert was truly remarkable. The service provided was professional, friendly, prompt, knowledgeable, thorough, respectful, and overall exceptional.”
“I had a last minute job that needed immediate attention, and when I called, Candice took the time to share her expert advice regarding my water heater. Not only did Candice and her team complete the job that same weekend, they also ensured all plumbing and piping were up to NYC code.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I'm so glad 24 Hr. Emergency Plumbing were able to get the help I needed! True 24/7 service really shines when you need it most - like when your water heater stops working late at night. It's great to hear the technician was quick, clean, and professional.”
“The service provided was professional, friendly, prompt, knowledgeable, thorough, respectful, and overall exceptional. I highly recommend 24 Hr. Emergency Plumbing and Robert to anyone requiring quality work for household utilities. The technician's assessment of my boiler and hot water heater by Robert was truly remarkable.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 634 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire 24 Hr. Emergency Plumbing & Hot Water Heater?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own 24 Hr. Emergency Plumbing & Hot Water Heater?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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