RR Plumbing Roto-Rooter
Plumber · West New York, NJ · Open 24 hours per Google listing
Our verdict
4.8 stars, 1,695 reviews — tech Damon cited by name in 4 of 5 analyzed reviews for diagnosing fast and explaining each step; Roto-Rooter brand-level pricing noted as a known trade-off.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in West Orange, NJ · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Technician Damon cited by name in 4 of 5 analyzed reviews for clear step-by-step communication and efficient diagnosis (professional=5 of 5 analyzed reviews).
2 cited reviews
“He explained everything he was doing each step of the way. From the moment he got here to the moment he left, he made sure we knew exactly what was being done.”
“Damon did an outstanding job unclogging our tub, which was in pretty bad shape. What seemed like a serious issue, he diagnosed quickly and resolved efficiently with a high level of professionalism.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Tub unclog resolved quickly from a 'pretty bad shape' situation; described as stress-free and diagnosed without false escalation (1 of 5 reviews).
1 cited review
“Damon did an outstanding job unclogging our tub, which was in pretty bad shape. What seemed like a serious issue, he diagnosed quickly and resolved efficiently with a high level of professionalism.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Reviewer explicitly noted 'The price well we all know it's Roto-Rooter' — signaling above-market pricing is expected with this brand (1 of 5 analyzed reviews).
“Damon, was phenomenal. He repaired two bathroom sinks; he was fast, well rounded and very professional. My sinks are back to normal and I'm so happy. The price well we all know it's Roto-Rooter.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Damon was outstanding and professional. He explained everything he was doing each step of the way. From the moment he got here to the moment he left, he made sure we knew exactly what was being done. Thank you very much !”
“I had a great experience with Damon. He was professional, on time, and explained everything clearly before starting the work. The job was completed quickly and neatly, and everything is working perfectly now. Pricing was fair and there were no surprises. I would definitely recommend him to anyone who needs reliable plumbing services and will be using him again in the future. Highly recommend! :)”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,695 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire RR Plumbing Roto-Rooter?
Best for
- Emergency and same-day calls
Hire if
- You need clear communication and upfront explanations
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own RR Plumbing Roto-Rooter?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Ridgewood · West Orange · Rockaway Park · Glen Oaks