Vander Hyde Service
Exceptional workmanship and same-day responsiveness, but pricing markups and communication breakdowns create serious trust concerns.
Small sample — we've analyzed only 5 of 2,589 reviews so far. Treat this as a first read.
Why we're cautious
- No-show and cancellation risk on confirmed appointments: 2 of 5 reviews (40%) report service failures including same-day cancellations, rescheduling due to 'emergency calls,' and unmet commitments despite 7-10 day advance notice (2 of 5 reviews)
- Management unresponsiveness to complaints: When customer raised pricing concerns post-service, management deflected to technician and refused further discussion (1 of 5 reviews)
- High score variance (43 points) driven by polarized reviews: 3 five-star, 2 one-star pattern suggests inconsistent service delivery and possible billing practice issues (3 of 5 reviews)
To be fair
- Outstanding workmanship quality: 3 of 5 reviews explicitly praise technical excellence, attention to detail, and going above and beyond scope (cited in 3 of 5 reviews)
- Fast same-day and next-day scheduling: 2 reviews mention rapid appointment availability including same-day installation (cited in 2 of 5 reviews)
- Professional, personable technicians: Multiple reviewers name specific team members (Dan, Andre, Bryson, Gavin) and praise professionalism and kindness (cited in 3 of 5 reviews)
“I cannot say enough good things about Dan and Andre from VanderHyde Electric. They came out at 4:00 PM for what was supposed to be a simple inspection ahead of my new hot tub delivery. What happened next was a true example of exceptional customer …”
“I rarely go online to post about bad service. Twice in the past week, I have been monumentally failed by this company. I set up two appointments, one for a small plumbing repair and one for HVAC service. Both would take less than an hour each. I was given …”
We read 5 of 2,589 reviews · newest from Jun 2026