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Parallel Plumbing LLC

Holland, MI
4.2(13 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Mid-Range

Based on review analysis

RED FLAGS

2 concerns

High pricing variance: 3 reviews cite 'reasonable' or 'better than competition' pricing, but 1 review documents a $700 charge for work typically $300–500—suggests potential inconsistency in quoting or service type differentiation, Communication breakdown after service dispute: customer claims no response to Aug 15, Aug 21 follow ups seeking pricing justification

Trust Score: 0/100 · Based on 13 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 13 Reviews Tell Us

Emergency Response

4 of 5 reviews praise fast emergency response and same-day availability, including one holiday callback within 30 minutes

Emergency and burst pipe repair

What To Watch Out For

One customer charged $700 for a routine 1-hour sewer rooter call on Saturday, 40–133% above competitor quotes ($300–500 including weekend fees)

Customer attempted to dispute pricing on Aug 12, received acknowledgment on Aug 15 that company would 'work with' them to resolve, then received no response to two follow-up messages over 14 days

High pricing variance: 3 reviews cite 'reasonable' or 'better than competition' pricing, but 1 review documents a $700 charge for work typically $300–500—suggests potential inconsistency in quoting or service type differentiation

Communication breakdown after service dispute: customer claims no response to Aug 15, Aug 21 follow ups seeking pricing justification

Quality & Professionalism

4 of 5 reviewers specifically commend workmanship quality and professionalism

Communication

One customer charged $700 for a routine 1-hour sewer rooter call on Saturday, 40–133% above competitor quotes ($300–500 including weekend fees)

Respect for Your Home

Customer attempted to dispute pricing on Aug 12, received acknowledgment on Aug 15 that company would 'work with' them to resolve, then received no response to two follow-up messages over 14 days

Pricing

One customer charged $700 for a routine 1-hour sewer rooter call on Saturday, 40–133% above competitor quotes ($300–500 including weekend fees)

Customer attempted to dispute pricing on Aug 12, received acknowledgment on Aug 15 that company would 'work with' them to resolve, then received no response to two follow-up messages over 14 days

Fast ResponderClean & Professional24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

G
Grant Young

I wish I could leave Parallel Plumbing 10 STARS instead of 5 stars! I have worked with Parallel Plumbing more than a few times over a rental property and building that I oversee, and I continue to be impressed! Parallel Plumbing is always prompt to respond and scheduling my plumbing needs. I also appreciate how this company has values, honest in their dealings, reasonable in price, and how they always advises what is best; versus squeezing as much money out of me as they can, like their competitors. For these reasons, I strongly endorse Parallel Plumbing for anyone who lives in West Michigan!

A
Audrey Green

They've helped us install a bathroom during a renovation to our master suite as well as run plumbing out to a pole barn build site. Both times they were great! Helpful, friendly, knowledgeable, professional, and better priced than their competition too! I'd highly recommend giving them a call- you won't be disappointed!

A
All About You Chiropractic

Called Parallel Plumbing in the afternoon before a holiday and they were to our business within 30 minutes. Very professional and did great work! Would definitely recommend and will use again if any issues arise in the future!

C
Charles Driscoll

I'm leaving this 2 star review not because of work quality, but because of unreasonable pricing of roughly $700 per hr. I had Parallel Plumbing take care of a sewer main line rooting for me on a rental of mine about 2 months ago. They came out on a Saturday and I had to pay extra for weekend service. I trusted them to take care of the problem and offer a fair/reasonable price. Unfortunately I was charged $700 DOLLARS for this service call. (usually this service takes 1hr or less at the home) I did a bit of checking around and found other plumbers and most plumbers were charging no more than 420-500 including the weekend service call fee. (without weekend charge appx 300) I messaged the company directly on Aug 12 in an effort to learn if there was a particular reason I was charged $700 for this relatively quick task. I received a response back on Aug 15 saying they would like to work with me to resolve this. I sent a message back Aug 15, I received no response. I sent another message Aug 21, I received no response. Unfortunately, its Aug 29. I still have no response. I would leave a 1 star review for this business and this unreasonably high rate. I don't believe it's fair nor reasonable. I'm giving 2 stars because I believe the work quality of the work was acceptable.

S
Sharp Construction

We have used Parallel on numerous projects and have been nothing but satisfied with not only the professionalism and courteous treatment of our customers, but also the quality of the work. Would highly recommend this team if you are a homeowner or a contractor. They have worked on the homes of our team as well! Definitely a 5 Star Company! Thanks Shane, Josh, and the rest of the amazing team at Parallel Plumbing! See you on the next one!

Business details

Phone
(616) 747-8501
Address
500 E 8th St Ste 250, Holland, MI 49423, USA
Hours
Varies — check website

Service area

Based in Holland. Serves 2 nearby cities within 20 miles:

Last updated June 28, 2026 · Data from Google Reviews
0

Parallel Plumbing LLC

4.2$$
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