Parallel Plumbing LLC
Plumber · Holland, MI
Our verdict
Excellent craftsmanship and responsiveness, but one customer was charged $700 for a 1-hour job that competitors quote at $300–500, then ignored follow-up messages.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 13 plumbers we've reviewed in Holland, MI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviews praise fast emergency response and same-day availability, including one holiday callback within 30 minutes
Cited in 4 of the 5 reviews we analyzed.
4 of 5 reviewers specifically commend workmanship quality and professionalism
Cited in 4 of the 5 reviews we analyzed.
Multiple reviews from repeat customers (property managers and contractors) indicating sustained satisfaction
Cited in 2 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
High pricing variance: 3 reviews cite 'reasonable' or 'better than competition' pricing, but 1 review documents a $700 charge for work typically $300–500—suggests potential inconsistency in quoting or service type differentiation
“$700 for service taking 1hr or less, others charge $300-500.”
Cited in 3 of the 5 reviews we analyzed.
Red flag
Communication breakdown after service dispute: customer claims no response to Aug 15, Aug 21 follow-ups seeking pricing justification
“$700 for service taking 1hr or less, others charge $300-500.”
One customer charged $700 for a routine 1-hour sewer rooter call on Saturday, 40–133% above competitor quotes ($300–500 including weekend fees)
“$700 for service taking 1hr or less, others charge $300-500.”
Customer attempted to dispute pricing on Aug 12, received acknowledgment on Aug 15 that company would 'work with' them to resolve, then received no response to two follow-up messages over 14 days
“$700 for service taking 1hr or less, others charge $300-500.”
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I'm leaving this 2 star review not because of work quality, but because of unreasonable pricing of roughly $700 per hr. I had Parallel Plumbing take care of a sewer main line rooting for me on a rental of mine about 2 months ago. They came out on a Saturday and I had to pay extra for weekend service. I trusted them to take care of the problem and offer a fair/reasonable price. Unfortunately I was charged $700 …”
Positive
“I wish I could leave Parallel Plumbing 10 STARS instead of 5 stars! I have worked with Parallel Plumbing more than a few times over a rental property and building that I oversee, and I continue to be impressed! Parallel Plumbing is always prompt to respond and scheduling my plumbing needs. I also appreciate how this company has values, honest in their dealings, reasonable in price, and how they always advises what …”
“They've helped us install a bathroom during a renovation to our master suite as well as run plumbing out to a pole barn build site. Both times they were great! Helpful, friendly, knowledgeable, professional, and better priced than their competition too! I'd highly recommend giving them a call- you won't be disappointed!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 13 reviews so far. Treat this as a first read.
Newest review in our sample: Aug 2023.
Own Parallel Plumbing LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Holland, MI
Essenburg PlumbingLOOK ELSEWHERERanked #10 of 13 in Holland · Family-owned local shop that undercuts big plumbing companies by 50-66% while arriving fas…Mr. Rooter Plumbing of HollandLOOK ELSEWHERERanked #12 of 13 in Holland · Answers the phone at 2am, shows up fast, and handles emergencies without nickel-and-diming…See all 13 plumbers we've reviewed in Holland, MI →
Nearby: Holland · Douglas · Grand Haven