Vander Hyde Service
Plumber · Holland, MI · Open 24 hours per Google listing
Our verdict
Exceptional workmanship and same-day responsiveness, but pricing markups and communication breakdowns create serious trust concerns.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 14 plumbers we've reviewed in Grand Haven, MI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Outstanding workmanship quality: 3 of 5 reviews explicitly praise technical excellence, attention to detail, and going above and beyond scope
2 cited reviews
“stayed late...completely rewired...quality of workmanship...outstanding”
“explained costs and options...got us installed same day”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fast same-day and next-day scheduling: 2 reviews mention rapid appointment availability including same-day installation
1 cited review
“explained costs and options...got us installed same day”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Professional, personable technicians: Multiple reviewers name specific team members (Dan, Andre, Bryson, Gavin) and praise professionalism and kindness
2 cited reviews
“stayed late...completely rewired...quality of workmanship...outstanding”
“explained costs and options...got us installed same day”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
No-show and cancellation risk on confirmed appointments: 2 of 5 reviews (40%) report service failures including same-day cancellations, rescheduling due to 'emergency calls,' and unmet commitments despite 7-10 day advance notice
“twice monumentally failed...lack of communication and no attempt to problem solve”
1 more cited review
“sold some sort of fire system package for $1,140...should have been $500”
Red flag
Management unresponsiveness to complaints: When customer raised pricing concerns post-service, management deflected to technician and refused further discussion
“sold some sort of fire system package for $1,140...should have been $500”
Red flag
High score variance (43 points) driven by polarized reviews: 3 five-star, 2 one-star pattern suggests inconsistent service delivery and possible billing practice issues
“twice monumentally failed...lack of communication and no attempt to problem solve”
2 more cited reviews
“sold some sort of fire system package for $1,140...should have been $500”
“stayed late...completely rewired...quality of workmanship...outstanding”
Aggressive upselling and pricing markups: 1 review documents being sold a $1,140 'fire system package' that should have cost ~$500 for 3 hours of work, with management refusing to discuss the overcharge
“sold some sort of fire system package for $1,140...should have been $500”
Poor communication and no problem-solving on failures: 1 review details two cancelled appointments with inadequate notice, no callback as promised, and manager offering only vague future improvements
“twice monumentally failed...lack of communication and no attempt to problem solve”
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I rarely go online to post about bad service. Twice in the past week, I have been monumentally failed by this company. I set up two appointments, one for a small plumbing repair and one for HVAC service. Both would take less than an hour each. I was given a time window 7 and 10 days in advance that I blocked on my calendar. Last Friday morning I get a call saying that they could not make it due to emergency …”
“This company is extremely poorly managed and steal from their customers. I was sold some sort of fire system package for $1,140. In total the work was 3 hours, for four smoke alarms to be connected (three of the four already had pulls, the fourth was pulled 8 feet from one of the existing pulls - suggested by them as code - which it is not), connected three light switches and to move one outlet into the wall (about …”
Positive
“I cannot say enough good things about Dan and Andre from VanderHyde Electric. They came out at 4:00 PM for what was supposed to be a simple inspection ahead of my new hot tub delivery. What happened next was a true example of exceptional customer service. Although they were only scheduled for an inspection, they stayed late, went above and beyond, and completely rewired what was needed to ensure everything was set …”
“Gavin was bery patient and respectful. Good guy, explained the costs, options, and even got us installed same day. Dan and Evan came out, did a great job installing the new furnace, explained the new thermostat and made sure to tidy up their work space when done. Absolutely recommend these guys.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 2,589 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Vander Hyde Service?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Grand Haven, MI
Ottagan Plumbing IncorporatedLOOK ELSEWHERERanked #2 of 14 in Grand Haven · Arrives same-day for emergencies with exceptional communication and detailed estimates—rev…Vredevoogd Heating & CoolingLOOK ELSEWHERERanked #3 of 14 in Grand Haven · Same-day emergency response with transparent pricing and technicians who explain repairs i…See all 14 plumbers we've reviewed in Grand Haven, MI →
Nearby: Grand Haven