Van Der Kolk Plumbing
Plumber · Holland, MI
Our verdict
Exceptional emergency responder with strong workmanship, but one serious payment-dispute complaint raises concerns about business practices.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 13 plumbers we've reviewed in Holland, MI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Rapid emergency response—4 of 5 reviews explicitly praise fast callbacks, same-day scheduling, or immediate crisis support
1 cited review
“Tim was super patient and responsive to help talk me through”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
High-quality workmanship and thoroughness—3 reviews highlight professional execution, efficient timely work, and attention to detail on major jobs
2 cited reviews
“promptly replaced our sewer lines with highest quality”
“Tim was super patient and responsive to help talk me through”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Strong employee retention and morale—one reviewer noted a 15-year employee who loves the job, signaling stable, trustworthy operations
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One 1-star review alleges the company threatened retaliation over a $20 unpaid charge, suggesting potential aggressive collection or payment-dispute practices
“they came to my house and put the water on”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They didn’t get paid on time they came to my house an put the water on don’t do business with this company they will seek revenge for not paying for $20 value”
Positive
“This team is fantastic. Had a busted pipe leaking in my basement and Tim was super patient and responsive to help talk me through the immediate crisis and got back to me right away the next morning and recommended an excellent water repair cleaning service. Trent came out and was friendly and professional and quickly fixed the problem so I could move on to the next steps. Plus Corey was helpful over the phone with …”
“Tim and the team are fantastic—always responsive, timely, and highly professional. I confidently recommend them to anyone in need of great service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 82 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Holland · Douglas · Grand Haven