Jenks Plumbing & Heating, Inc.
Excellent workmanship and fair pricing, but communication breakdowns and no-shows are serious problems for emergency calls.
Why we're cautious
- Unresponsive to complaints after service: 2 reviews document lack of callback and follow-up after customers disputed bills or issues, with 27+ day delays on callbacks (2 of 94 reviews)
- Inconsistent job quality/installation issues: 1 review reports new heater malfunction in cold weather and failure to provide promised copies of contract after 1+ month (1 of 94 reviews)
- Communication failures on estimates and follow-up: 3 reviews report broken promises to call with estimates, lack of callbacks, and delayed responses lasting weeks to months (3 of 94 reviews)
To be fair
- Strong workmanship quality: 9 reviews explicitly praise the quality of work, cleanliness, and professionalism of technicians (cited in 9 of 94 reviews)
- Pricing fairness: 8 reviews specifically mention reasonable, fair, or affordable pricing compared to alternatives (cited in 8 of 94 reviews)
- Fast response for emergency plumbing: 3 reviews explicitly mention rapid response to urgent issues within hours (cited in 3 of 94 reviews)
“Just had work done by Jenks and they were nothing short of fantastic! Friendly, professional and affordable. Can't recommend them enough!”
“genuinely some of the worst services i’ve experienced. we’ve been trying to get them out to fix our urgent boiler problems for weeks and they’ve done nothing even after multiple promises “we’ll call you tomorrow!” “we’ll have an estimate tomorrow” with no …”
We read 94 of 148 reviews · newest from Jan 2026