All Star Plumbing
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Not Verified
No emergency data in reviews
Budget-Friendly
Fair Pricing ✓
1 concern
Service cancellation without timely communication—agreed to pull permit and schedule work, then failed to follow up for 2 weeks before informing customer they couldn't do the job, leaving customer under time pressure from township.
Trust Score: 0/100 · Based on 43 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 43 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Follow-up responsiveness gaps—forgot to call customer for two weeks despite committing to coordinate permit and scheduling.
Service cancellation without timely communication—agreed to pull permit and schedule work, then failed to follow up for 2 weeks before informing customer they couldn't do the job, leaving customer under time pressure from township.
Quality & Professionalism
Exceptional workmanship quality—4 of 5 reviews praise clean, professional, efficient execution and long-term reliability.
Competitive, fair pricing—customers report being happy with price-to-quality ratio and referring friends.
Professional communication during active projects—described as 'very professional, honest, and responsive throughout' when actively engaged.
Communication
Professional communication during active projects—described as 'very professional, honest, and responsive throughout' when actively engaged.
Follow-up responsiveness gaps—forgot to call customer for two weeks despite committing to coordinate permit and scheduling.
Pricing
Competitive, fair pricing—customers report being happy with price-to-quality ratio and referring friends.
Customer reviews
Reviews from Google, Yelp & more
I had our water lines and drain relocated for a new bathroom vanity installation. Brian arrived on time and started by checking the access needed both in the bathroom and downstairs ceiling. I expressed my concerns about using PEX tubing vs copper and asked what he thought was a better choice for my application. After explaining the advantages of both, I decided to go with PEX type A. Brian was very organized and efficient and completed the work in a couple of hours. I am very happy with the work he did. Everything was installed neat and clean when he finished. I will definitely recommend ALL STAR PLUMBING for any remodeling or new construction.
All Star team, Alex and Wes did a wonderful Job and really care about you as a home owner. I was so happy with the price and quality I gave there information to two friends of mine who also wanted a new walk in shower. Thanks again , Jon Allen
We built our first house and used their services. Very professional, honest, and responsive. They have a great selection of brand name hardware and were incredible to work with throughout the whole building process. 10/10 would recommend to anyone seeking plumbing services.
I recently called to have a service done at a rental property, which was required by the township. They said they could do the service and they would be the ones to request a permit and they’d call me to set up appts. Two weeks go by and when I followed up with them, they said they were meaning to call me, but forgot only to tell me they were not going to be able to do the service for me and that they did not pull a permit. Now I have limited time with the township, when they could had been more professional and not put off calling me for two weeks.
From beginning to end no matter what our project has been, the entire team at All Star Plumbing have been exceptional. We started in 2015 with them as a sub on a major remodel and have stuck with them for every plumbing need since. Their work is prompt, clean, professional and the most competitive. No matter what you need, they will find a way to accommodate you. It is not often you find value from start to finish with exceptional customer service and quality craftsmanship.
Business details
Service area
Based in Holland. Serves 2 nearby cities within 20 miles:
All Star Plumbing