FastPlumber near me

The 15 24/7 plumbers serving Cooksville

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 839 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown CooksvilleHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 839 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Cooksville

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

All Clear Plumbing & Drain Service, LLC

Top pick24/7 per Google listing
4.9 (560 Google reviews) 17.6 mi from downtown Cooksville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

97 of 100 analyzed reviews 5-star; water-heater replacement is the standout specialty (35 mentions). 23 fast-response mentions, often next-day installs after a no-hot-water call.

Rating mix — of the 15 reviews we analyzed560 total on Google
512
40
31
20
12

What reviewers keep saying

  • Next-day water-heater replacement is the core strength (35 water-heater mentions) (cited in 3 of 100 reviews)
  • Quick to respond on no-hot-water calls (fast_response=23, 13 same-day mentions) (cited in 2 of 100 reviews)
  • Clean, on-time installs with excess material removed (workmanship=12) (cited in 2 of 100 reviews)

What reviewers complain about

  • 2 of 100 analyzed reviews are 1-star, dropping consistency to 0.91 against the 4.9 average
What reviewers praise
Brandon was very knowledgeable and completed to job with ease.
Kim H · ★★★★★ · Google · Dec 2025
The most critical take we found
Had All Clear out Monday afternoon to snake out a toilet. I had used them before and thought I could trust them. They charged me almost $800. After the fact, I checked with other plumbers and discovered normally the charge would be between $300-400. I called …
Donald White · · Google · Oct 2025

We read 100 of 560 reviews · newest from Dec 2025

4.7 (6,323 Google reviews) 17.2 mi from downtown Cooksville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.7★ across 6,323 reviews; BBB accredited; professional theme in 4 of 5 sampled; technicians proactively caught unrelated hazards (charred wiring, hidden leak) during routine visits; water heater install praised for pride of workmanship.

Rating mix — of the 5 reviews we analyzed6,323 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 6,323 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Technicians proactively caught unrelated hazards in 2 of 5 sampled reviews: charred wiring in electrical panel (fire risk) and a hidden leak the customer hadn't noticed. (cited in 2 of 5 reviews)
  • Pre-arrival courtesy call and exact on-time arrival within stated window documented — technician covered shoes and introduced himself upon entry. (cited in 1 of 5 reviews)
  • Water heater install with pipe replacement praised for quality and pride in workmanship — reviewer plans to request the same tech personally for future inspections. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Jackson Saron was absolutely outstanding! He’s a true MacGyver when it comes to plumbing. He cleanly replaced my old, dead garbage disposal with total professionalism and precision. His diagnosis was spot-on, and he even caught a separate leak that I hadn’t …
Charese “Reese” Williams · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 6,323 reviews · newest from Feb 2026 · BBB accredited

3

Brian B. Quick Plumbing

Top pick24/7 per Google listing
4.9 (1,094 Google reviews) 13.6 mi from downtown Cooksville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ across 1,094 reviews — weekend emergency leak dispatch confirmed when others couldn't make it; water heater replacement included full warranty walkthrough with zero surprises; 3 toilets replaced in one visit with zero cleanup left behind.

Rating mix — of the 5 reviews we analyzed1,094 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,094 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Weekend emergency dispatch confirmed — showed up for a leak when other companies couldn't make it; job done quickly by tech Dion (cited in 1 of 5 reviews)
  • Full pre-work explanation and warranty walkthrough on water heater replacement — tech detailed scope, process, and warranty terms before touching anything (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
We had a great experience! The service was quick when we had an emergency leak, even when other companies couldn't make it out on the weekend. Our tech Dion was very knowledgeable and helpful. He got the job done quickly and was very professional.
Ray Boarman · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,094 reviews · newest from Mar 2026

4

Warrior Plumbing & Heating

Top pick24/7 per Google listing
4.9 (426 Google reviews)4.0 on Yelp (26) 19.9 mi from downtown Cooksville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Owner Brent answers calls at 11pm and diagnoses emergencies over the phone, but charges $250 diagnostic fees and has priced some jobs 40-80% higher than competitors.

Rating mix — of the 15 reviews we analyzed426 total on Google
58
40
30
21
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Use of third-party contractors without price transparency: One reviewer was quoted a price based on Warrior's contractor, but Warrior then subcontracted the work, could not meet the original price/timeline, and refused to discount for inconvenience or reschedules. (1 of 120 reviews)
  • Cleanliness/mess issues on 2 separate occasions: Two reviews (from 2024 and 2021) mention leaving messes—clogged sink work resulted in bathtub mess; unclear if operator error or systemic. (2 of 120 reviews)
  • High diagnostic fee ($250) that may deter initial contact: One reviewer explicitly criticized the $250 site visit charge as a barrier to getting quotes, and chose a competitor partly for this reason.

To be fair

  • Exceptional after-hours responsiveness: Owner Brent personally takes emergency calls late at night and troubleshoots problems by phone to avoid unnecessary visits. (cited in 2 of 120 reviews)
  • Fast scheduling and same-day/next-day service: Multiple reviewers report being fit in quickly, with service completed same day or within 24 hours. (cited in 5 of 120 reviews)
  • Strong specialty in complex/niche systems: 5 reviewers praise expertise with steam heat, boiler systems, frozen pipes, and difficult diagnostics that other plumbers couldn't handle. (cited in 4 of 120 reviews)
What reviewers praise
Excellent customer service. Gave me tips on how to handle things before I might need to use them. Also, gave an estimate over the phone without having to come into the house. I didn’t have work done this time, but they did excellent work in the past:
dawn garner · ★★★★★ · Google · Feb 2026
The most critical take we found
TWO WARNINGS: WARRIOR MAY NOT SCHEDULE YOU UNTIL YOU PAY A DEPOSIT! They told me they would be arriving on Monday between 9:30 - 10:30 am, but then cancelled on Saturday because I did not pay their deposit quickly enough. WARRIOR MAY SEND 3RD PARTY …
Vijay I. · · Yelp · Dec 2024

We read 120 of 426 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
5

Len The Plumber Heating & Air, LLC

Caveats apply24/7 per Google listing
4.7 (16,453 Google reviews) 18.2 mi from downtown Cooksville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Large 16,453-review chain, BBB A+ accredited, 4.7 average. 93 of 100 analyzed 5-star, but 3 expensive mentions and a 1-star demolition-without-plumbing complaint stand out.

Rating mix — of the 15 reviews we analyzed16,453 total on Google
512
41
30
21
11

Why we're cautious

  • 1-star: tech did demolition (hole in wall) but no plumbing after a deposit, then no contact for ~2 weeks until customer used another company (1 of 100 reviews)
  • Pricing called expensive; one reviewer warns sign-off locks the cost despite added trips for parts (expensive=3) (1 of 100 reviews)
  • Scheduling/follow-through lapses: a missed calendar entry and an unreturned callback request (2 of 100 reviews)

To be fair

  • Next-day water-main and pipe repairs with shutoff valves and pressure reducers (10 water-heater + water-line mentions) (cited in 2 of 100 reviews)
  • After-hours/late-night work to finish jobs (fast_response=13, weekend_or_emergency=2) (cited in 2 of 100 reviews)
  • Detailed step-by-step explanations and estimates from techs (professional=46, workmanship=22) (cited in 2 of 100 reviews)
What reviewers praise
We had a ruptured water main leaking inside our basement. We called LtP. The plumber came out a few hours later to inspect and hive us a quote. The repair work happened the next day, which was to replace some pipe, add new shutoff valves and a water pressure …
Peter Karis · ★★★★★ · Google · Feb 2026
The most critical take we found
Plumbing tech said Shower/tub diverted & plumbing install would take a day. I can't speak to the plumber’s skill because he didn’t do any plumbing. But he can do demolition. Put a hole in plaster & lathe hallway wall & left. I had put down a deposit & he …
Ellery Queen · · Google · Oct 2025

We read 100 of 16,453 reviews · newest from Feb 2026 · BBB A+ accredited

6

The Drain Guys

Caveats apply24/7 per Google listing
4.7 (169 Google reviews) 13.4 mi from downtown Cooksville

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

4.7★ across 169 Google reviews but BBB rating F and only 6 reviews analyzed; 1 of 6 shows failed drain snake with $450 charge then $1600 upsell — another plumber completed same job for $250.

Rating mix — of the 6 reviews we analyzed169 total on Google
55
40
30
20
11

Small sample — we've analyzed only 6 of 169 reviews so far. Treat this as a first read.

Why we're cautious

  • Charged $450 for unsuccessful drain snake then quoted $1600 for next step; reviewer confirmed another plumber did same snake for $250 — possible skill or pricing gap (1 of 6 reviews)
  • BBB rating is F — contradicts 4.7★ Google rating; discrepancy warrants caution despite positive recent Google reviews (1 of 6 reviews)
  • Failed to clear a drain after charging $450, then quoted $1600 for alternative method; competitor completed identical snake job for $250 (1 of 6 reviews)

To be fair

  • CIPP sewer relining completed on 80+ year-old line with unforeseen complications; team showed skill and positive attitude through technical complexity (cited in 1 of 6 reviews)
  • Immediate scheduling for slow-draining tub; Jose praised as punctual and technically strong across multiple reviews (cited in 2 of 6 reviews)
What reviewers praise
I had noticed the tub in my basement bathroom was slow to drain for a few months now but it finally got to the point where it would take almost 2 full days to drain after taking a shower. I called Drain Guys and they were great in being able to schedule an …
Kevin David · ★★★★★ · Google · May 2026
The most critical take we found
Can not recommend anyone else more. Did not successfully snake my drain and quoted me $1600 to fix it through another way, even though I paid $450 for the unsuccessful attempt. Went to another plumber, not only was the snaking $250, he also completed it. …
J · · Google · May 2026

We read 6 of 169 reviews · newest from May 2026

7

Catons Plumbing, Drains & Water Cleanup

Caveats apply24/7 per Google listing
4.7 (1,716 Google reviews) 13.6 mi from downtown Cooksville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

75 of 89 analyzed reviews are 5-star but 10 are 1-star and themeCounts.surprise_fees=2; multiple detailed complaints describe invoiced services that were never performed.

Rating mix — of the 15 reviews we analyzed1,716 total on Google
56
40
31
20
18

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Two detailed 1-star reviews describe being billed for work that was not performed — one for a camera scope listed on the signed invoice, one for a toilet removal/replace the customer had to hire someone else to do (2 of 89 reviews)
  • One reviewer alleges a working main-supply valve broke 'suddenly' during a small pipe replacement, turning the job from a few hundred dollars into $1,200+ (1 of 89 reviews)
  • Upsell-to-replacement pattern: one 3-star reviewer says Caton's quoted $13,000 to replace the sewage system before a camera scope located a trap as the real problem (1 of 89 reviews)

To be fair

  • Late-night and weekend dispatch confirmed — one customer got an 8 PM Super Bowl Sunday estimate and a Sunday-night 2-hour callout from another (cited in 3 of 89 reviews)
  • Technician Henry named in multiple reviews for fixing problems other plumbers couldn't diagnose (cited in 3 of 89 reviews)
What reviewers praise
Highly recommended. When another plumbing company cancelled on me last minute, Caton’s was able to send someone same day. They arrived on time after calling to confirm they were on the way. Henry and his associate were very friendly, respectful and explained …
Courtney Moore · ★★★★★ · Google · Mar 2026
The most critical take we found
If I could give them zero stars I would. The plumber that repaired my leak flooded my lower level of my townhouse. Now it has mold and they refusing to fix it.
Katlin C · · Google · Nov 2025

We read 89 of 1,716 reviews · newest from Mar 2026

8

Len The Plumber Heating & Air, LLC

Caveats apply24/7 per Google listing
4.9 (1,478 Google reviews)1.0 on Yelp (5) 19.2 mi from downtown Cooksville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ across 1,478 reviews; 96 analyzed with 90 at 5★ but 5 at 1★; professional=47, fast_response=9, expensive=1, unprofessional=1, slow_response=1 in themeCounts; strong majority performance undercut by billing overcharge and no-callback complaint on Yelp.

Rating mix — of the 15 reviews we analyzed1,478 total on Google
512
40
30
20
13

Why we're cautious

  • $600 billing overcharge reported on Yelp (cWn17GTXHwkcRT1aBuVA) with delayed refund; same reviewer later treated rudely and never received callback for a water heater emergency. Pattern of post-dispute service degradation. (1 of 96 reviews)
  • Failed drain repair: problem returned within 30 minutes of 'fix'; second technician dispatched also could not resolve it (yelp review 95oNhlxlyqjwSNsNf18x). (1 of 96 reviews)
  • Drain problem declared 'fixed' by first tech but still present within 30 minutes; second tech sent also failed to resolve it — customer had to hire a third company. (1 of 96 reviews)

To be fair

  • Middle-of-night emergency response confirmed: 1 reviewer had a plumbing emergency addressed after midnight at a fair price; holiday weekend clog resolved same visit. (cited in 2 of 96 reviews)
  • Technicians explain findings clearly and protect finishes during work — cited by 3 reviewers including one who noted Sadou cleaned up and protected finishes throughout. (cited in 3 of 96 reviews)
What reviewers praise
Mama did a fantastic job. He is very professional and knowledgeable. He fixed my issue quickly and efficiently. Very kind and easy going to work with. If I have any more issues I will definitely call Len the plumber. I had a major sanitary drain line clog …
B Ale · ★★★★★ · Google · Feb 2026
The most critical take we found
Beautiful words, poor service! I saw their fliers every where and called Len to fix my drain problem. They said that the problem was fixed. However, we found within half hour that the problem was still there. Len sent another technician back and he could not …
Dan Y. · · Yelp · Dec 2025

We read 96 of 1,478 reviews · newest from Feb 2026 · BBB A+ accredited

9

Vito Services

Caveats apply24/7 per Google listing
4.7 (1,447 Google reviews) 17.1 mi from downtown Cooksville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.7★ across 1,447 reviews with BBB A+ accreditation; all 5 analyzed reviews are 5-star, with workmanship praised in 2 and fast response in 1 — strong track record for installs including holiday emergency water heater replacement.

Rating mix — of the 5 reviews we analyzed1,447 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,447 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Thorough workmanship: 2 of 5 reviews specifically call out clean, quality work — one lead pipe replacement and one humidifier install both left the site clean and tidy. (cited in 2 of 5 reviews)
  • Holiday and after-hours emergency response: reviewer confirmed water heater replaced on a holiday morning without hesitation. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Danny did a great job installing my humidifier. He explained the unit and its maintenance to me after installation and left everything neat and clean. He is a very friendly, personable young man with a wonderful professional manner. A great credit to your …
Leslie Gilchrest · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,447 reviews · newest from Mar 2026 · BBB A+ accredited

10

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (1,130 Google reviews) 18.1 mi from downtown Cooksville

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

4.8★ across 1,130 reviews but only 5 analyzed; 1 one-star review describes an $841 initial quote for drain cleaning negotiated down to $300, with pipe damaged during repair.

Rating mix — of the 5 reviews we analyzed1,130 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,130 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews documents pipe section destroyed by heavy machinery during drain cleaning, leaving problem worse than before at agreed-upon $300 (1 of 5 reviews)
  • Initial quotes can be dramatically inflated: 1 reviewer cites $841 quote for drain repair negotiated to $300 — $541 reduction before work began (1 of 5 reviews)

To be fair

  • Technician Vicente praised for clear explanation of issues and transparent quoting in 2 of 5 analyzed reviews (cited in 2 of 5 reviews)
  • Above-and-beyond effort cited: technician spent extra time to ensure job completed correctly in 1 of 5 reviews (cited in 1 of 5 reviews)
What reviewers praise
Vicente thanks for a Job well done! Arrived as promised. Completed repair efficiently. Definitely will recommend Roto Rotor to family and friends.
Hartridge William · ★★★★★ · Google · Feb 2026
The most critical take we found
Absolutely terrible experience. Wanted to repair a single clogged drain pipe in the front of the house. Roto-Router told me the cost was $841! I said that the job could not possibly cost that much -- I estimated at most 1-1/2 hrs labor and perhaps a bit …
Robert Fontana · · Google · Nov 2025

We read 5 of 1,130 reviews · newest from Feb 2026 · BBB A+ accredited

11

Catons Plumbing, Drains & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (586 Google reviews) 11.6 mi from downtown Cooksville

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Fast emergency response with skilled technicians, but quality control and pricing consistency are unpredictable—one catastrophic 8-week job derailed by scope creep.

Rating mix — of the 5 reviews we analyzed586 total on Google
53
41
30
20
11

Small sample — we've analyzed only 5 of 586 reviews so far. Treat this as a first read.

Why we're cautious

  • Took on job outside capability scope: acknowledged inability to handle bathroom installation properly, only addressed after negative reviews were posted (1 of 5 reviews)
  • 1 of 5 reviews reports catastrophic project failure (2-day job expanding to 8 weeks with multiple quality issues), suggesting inconsistent vetting of job scope (1 of 5 reviews)
  • Major quality control failure on larger projects: 8-week bathroom renovation involved incomplete rework, low water pressure, wall damage, uneven flooring, and poor caulking requiring customer to redo work (1 of 5 reviews)

To be fair

  • Quick emergency response: multiple reviewers report same-day or next-day arrival for urgent plumbing needs (cited in 2 of 5 reviews)
  • Weekend and flexible scheduling availability noted by repeat customer (cited in 1 of 5 reviews)
  • 3 of 5 reviews praise individual technicians (Demetric, Jason, Henry) for efficiency, professionalism, and attention to detail (cited in 3 of 5 reviews)
What reviewers praise
Great service from Demetric Seymore. He was pleasant to deal with, demonstrated ingenuity, and showed great attention to detail.
Sally J · ★★★★★ · Google · Feb 2026
The most critical take we found
Stay away from this company. It was a disaster. A 2 day job turned into a 8 week job. They took on a job they had no business taking on. We hired them to install a tub and shower walls. They had to rip it out and start over. And only did so when I put up …
Brandon Ayres · · Google · Oct 2025

We read 5 of 586 reviews · newest from Feb 2026

12

Benjamin Franklin Plumbing of Baltimore

Caveats apply24/7 per Google listing
4.9 (330 Google reviews)1.0 on Yelp (4) 17.6 mi from downtown Cooksville

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Excellent plumbing work and emergency response, but Yelp complaints about HVAC upselling and a documented billing dispute suggest inconsistent service quality across service types.

Rating mix — of the 15 reviews we analyzed330 total on Google
511
40
30
20
14

Why we're cautious

  • HVAC service failures and aggressive upselling: 2 separate Yelp reviews document oversized HVAC system installation with wrong specifications, 2+ years of failed service calls, and alleged upselling tactics; customer pursued $10K replacement and legal action (2 of 92 reviews)
  • Upselling accusations on HVAC: Second Yelp review alleges pushy technician attempted to scare customer into unnecessary unit replacement and monitoring devices for a minor drainage/refrigerant issue (1 of 92 reviews)
  • Documentation delays: One review reports waiting several months for a receipt after plumbing work, creating insurance claim complications (1 of 92 reviews)

To be fair

  • Same-day and weekend emergency response: 6 reviews explicitly mention rapid scheduling or weekend/after-hours availability for burst pipes and major leaks (cited in 6 of 92 reviews)
  • Transparent pricing and options: 9 reviews highlight multiple price-point options, upfront quotes, and no pressure to upsell (cited in 9 of 92 reviews)
  • Expert diagnosis and thoroughness: 5 reviews praise detailed troubleshooting, identification of root causes, and preventive suggestions (cited in 4 of 92 reviews)
What reviewers praise
Ira did a fantastic job closing off the pipes and drain for an old sink that was removed. He explains everything and gives you different options.
Jonas H · ★★★★★ · Google · Feb 2026
The most critical take we found
Failed in EVERY ASPECT! Installed an HVAC system while I was at work-- TOO LARGE for my ductwork. The system short cycled for 2LONG years ( where my car was warmer than my home) Sure , they would show up w/in 24 hrs -- performing scam measurements that NEVER …
David M. · · Yelp · Dec 2024

We read 92 of 330 reviews · newest from Feb 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
13

Family Plumbing Services LLC

We'd call someone else first24/7 per Google listingSmall track record
4.4 (17 Google reviews) 19.2 mi from downtown Cooksville

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

4.4-star Google rating across 17 reviews; 2 of 13 analyzed are 1-star describing no-shows, late arrivals, and repeated scheduling failures on new-construction plumbing; BBB rated B- with 1 complaint in past 3 years.

Rating mix — of the 12 reviews we analyzed17 total on Google
59
40
30
21
12

Why we're cautious

  • New-construction customer sent 'over a dozen emails and phone calls'; had 2 no-shows and 2 late/unprepared visits; describes ongoing plumbing quality issues and inability to get service visits scheduled (1 of 13 reviews)
  • Reviewer missed work for appointment and plumber never arrived — no call, no apology, no communication. Small job (<15 min) went unbooked (1 of 13 reviews)
  • No-show and missed appointment without notification cited in 1 of 12 sampled reviews; reviewer took time off work and received no call or apology (1 of 13 reviews)

To be fair

  • Attended city inspection on customer's behalf to ensure sign-off, noted in 1 of 12 sampled reviews as exceptional dedication (cited in 1 of 13 reviews)
  • Strong project communication for large renovation jobs (5 gas fixtures, 3 full bathrooms) with client change accommodation cited in 1 review (cited in 1 of 13 reviews)
What reviewers praise
The workers were very respectful, and did such an excellent job!
Ruth Mucha · ★★★★★ · Google · Dec 2021
The most critical take we found
Just had their truck blast through a stop sign without stopping, cutting me off and forcing me to break. If they have this little patience, attention, consideration for safety, or consideration for the law on the road, I would bet money they don't have any of …
Henry Sunshine · ★★ · Google · Dec 2025

We read 13 of 17 reviews · newest from Dec 2021

14

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.9 (1,112 Google reviews)2.8 on Yelp (100) 19.1 mi from downtown Cooksville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Fast emergency response and solid workmanship, but pricing is aggressively high and internal coordination breaks down on complex jobs.

Rating mix — of the 15 reviews we analyzed1,112 total on Google
53
40
30
22
110

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Billing disputes and aggressive collection: 3 reviewers report being charged after declining service ($2,700 attempt after customer canceled contract, multiple DocuSign requests sent without confirmed approval, $915 charge initially refunded only after escalation), suggesting billing follows service rather than consent. (2 of 193 reviews)
  • Critical service failures causing property damage: 2 severe cases where technician errors directly caused basement flooding—one technician flushed toilet knowing main line was blocked (5 rooms flooded, 4 inches of water), another reattached water line incorrectly; both led to water damage requiring remediation. (1 of 193 reviews)
  • Camera/diagnostic work not completed or canceled without explanation: One reviewer's camera request was canceled after initial snake visit without explanation, forcing follow-up a week later; another camera technician confirmed blockage but caused flooding during inspection. (1 of 193 reviews)

To be fair

  • Quick emergency response: Multiple reviewers praise fast arrival on nights, weekends, and holidays (same-day service even day after holiday, arrived within 35 minutes during Saturday basement flood, Sunday afternoon toilet emergency resolved quickly). (cited in 3 of 193 reviews)
  • Individual technician quality: 7 reviewers specifically praise named technicians (Jeff, Dal, Israel, DAL) for being knowledgeable, efficient, professional, courteous, and thorough. (cited in 7 of 193 reviews)
  • Work quality on standard jobs: Reviewers report successful clogs cleared, leaks fixed, drains snaked to the alley, and clean-up after work completed. (cited in 3 of 193 reviews)
What reviewers praise
Israel was very helpful, knowledgeable, efficient, and kept the house clean while working. He resolved the issue and gave some helpful pointers for the next time it could happen. There was a longer wait for service than estimated but to be fair it was a …
Moshe Broder · ★★★★★ · Google · Feb 2026
The most critical take we found
TL;DR I would not recommend for big projects as they will try to bill the max amount to the insurance company. Also you will need to be coordinating for company since the internal teams do not speak to each other when working with them for multiple jobs since …
Aldo Peralta · · Google · Feb 2026

We read 193 of 1,112 reviews · newest from Feb 2026 · BBB A+ accredited

15

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (976 Google reviews) 11.3 mi from downtown Cooksville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Excellent emergency response and workmanship, but pricing can shock you—one customer paid $450 for a simple toilet auger job and felt nickeled-and-dimed on coupons.

Rating mix — of the 5 reviews we analyzed976 total on Google
54
40
30
21
10

Small sample — we've analyzed only 5 of 976 reviews so far. Treat this as a first read.

Why we're cautious

  • Upsells proprietary products at premium prices during service visits. One customer was charged $100 for 'Pipe Shield' drain treatment during a routine visit without initial discussion of cost. (1 of 5 reviews)
  • Pricing can be steep for straightforward jobs. One customer was charged $450 for auger work on a clogged toilet and deemed it excessive. (1 of 5 reviews)
  • Staff showed reluctance to honor valid manufacturer coupons, with a technician implying he was doing the customer a favor by accepting a $50 discount that hadn't expired. (1 of 5 reviews)

To be fair

  • Responds quickly to after-hours emergencies, including holiday weekends. Three reviewers explicitly praised fast arrival and same-day scheduling. (cited in 3 of 5 reviews)
  • Technicians demonstrate strong technical skill and professionalism. Four of five reviews highlight thorough, competent work and courteous behavior. (cited in 4 of 5 reviews)
  • Communicates clearly during service, explaining work and next steps so customers understand what they're paying for. (cited in 3 of 5 reviews)
What reviewers praise
We got absolutely superb service from Roto-Rooter. We had a sewer backup in our basement and also a clogged toilet. Jarrett Mc million inspected for water damage from our sewer backup And happily it was on a concrete floor so there was none. We were very …
Marilyn Schiff · ★★★★★ · Google · Feb 2026
The most critical take we found
Plumber was nice but $450 to use an auger a couple times to unclog a toilet is excessive. He also almost refused to take a $50 coupon from the roto rooter site. He basically implied he’d take it not because it was valid and didn’t expire until April but …
Quilla · ★★ · Google · Feb 2026

We read 5 of 976 reviews · newest from Feb 2026

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Cooksville we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 839 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Nearby city guides