Black Diamond Plumbing & Mechanical Inc.
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
4.9-star BBB A+ accredited multi-trade (6,632 reviews); workmanship theme in 22 of 81 analyzed reviews and midnight emergency dispatch confirmed, but 2 reviewers cite higher-than-expected pricing.
What reviewers keep saying
- Midnight emergency call answered and technician on-site first thing in the morning at a cost reviewers describe as very reasonable. (cited in 1 of 81 reviews)
- Loyal customers cite consistent technicians and no staff turnover over multiple years — same techs returning for repeat service across furnace, A/C, disposal, and water heater work. (cited in 1 of 81 reviews)
- Methodical technician approach praised: Mario resolved kitchen drain issue to best of abilities; Zach identified well-water contamination root cause and fixed it proactively. (cited in 2 of 81 reviews)
What reviewers complain about
- Pricing runs high for some jobs: water heater replacement described as 'a little more expensive than we wanted' (T67wSj1SQsT5kdte4Huz) — expensive theme flagged in 2 of 81 analyzed reviews. (1 of 81 reviews)
“I called Black diamond,about having my kitchen drain cleaned. Mario,was the plumbing technician who arrived on time. He looked over the situation,and got to work. He took great care in making sure my issue was resolved to the best of his abilities. I would …”
“Two years in a row, Black Diamond tells me I have a leak in my AC. In 2025, they told me the leak was fixed and system recharged. Come to find out during my 2026 annual tuneup that there’s a leak that needs to be fixed and the system will need to be …”
We read 81 of 6,632 reviews · newest from Mar 2026 · BBB A+ accredited