1-Tom-Plumber
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
1-Tom-Plumber holds a perfect 5.0 across 1,442 reviews — all 5 analyzed are five-star; techs arrive within an hour of calling and send bio/photo text notifications before arrival.
Small sample — we've analyzed only 5 of 1,442 reviews so far. Treat this as a first read.
What reviewers keep saying
- Arrived within an hour of calling to replace outdoor spigots — offered options and finished same day (cited in 1 of 5 reviews)
- Text notification with tech bio and photo sent before arrival — praised as a 'nice personal touch' (cited in 1 of 5 reviews)
- Tech took time to explain how sink plumbing works leaving the resident informed and satisfied (cited in 1 of 5 reviews)
What reviewers complain about
- No repeated complaints found in the reviews we've read.
“Rafael and Phillip are amazing! Their customer service is top tier! Rafael took the time to thoroughly explain how the sink plumbing works and now I have a happy resident! I highly recommend 1tom plumber for all your plumbing needs!”
No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.
We read 5 of 1,442 reviews · newest from Mar 2026