Roto-Rooter Plumbing & Water Cleanup
Plumber · Athens, AL · Open 24 hours per Google listing
Our verdict
4.9 stars across 257 reviews; fast_response in 14 of 90 analyzed, same-day slots and Sunday-night no-extra-charge dispatch confirmed — one pricing complaint ("REALLY EXPENSIVE") in 90 reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Winder, GA · compare all →
Our opinion, based on the 90 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day and after-hours dispatch at no extra charge confirmed — Sunday-night backup cleared without surcharge
1 cited review
“Had a backup in one of the bathrooms on a Sunday night. Roto-Rooter offered to come that night for no additional cost. Instead I asked them to come Monday morning. Tim was at my house first thing in the morning and completed the job and fixed the major issue.”
Cited in 2 of the 90 reviews we analyzed — 1 cited review not excerpted here.
Fast-response theme in 14 of 90 analyzed reviews; technician arrived within an hour in multiple accounts
1 cited review
“Within and hour a technician was at my home.very professional and knowledgeable of the job. The technician found the blockage repaired everything. He worked til dark to make sure the problem was solved.”
Cited in 2 of the 90 reviews we analyzed — 1 cited review not excerpted here.
Camera-verified drain clearing cited as differentiator vs. competitor who failed to clear line twice the price
1 cited review
“Could not be more pleased with Roto Rooter and Wesley.. I had another service come two weeks before charge me twice the price and didn't clear the drain. Wesley was great! Fair price and clearly showed me the problem with a camera and verified it was clear!”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing flagged as high by 1 reviewer ("REALLY EXPENSIVE"); slow_response theme appears in 2 of 90 analyzed reviews
“REALLY EXPENSIVE but, they came when I called them and really did a great job solving my problem. Plumber was knowledgeable and honest.”
Keep it in proportion: these concerns are cited in 1 of the 90 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I got a same day appointment!! The technician (Tim) was very respectable, knowledgeable, and professional. He got the job done in less than 30 min. I will definitely use this company again if I need a plumber in the future!”
“Very nice gentleman was knowledgeable, and he was able to fix my problem quickly. He arrived when he said he would and kept me informed. And offered me solutions. So this problem wouldn't happen again, very happy with the service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
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Nearby: Athens · Arnoldsville · Winder · Ila