Tommy & Sons Plumbing
Plumber · Athens, GA
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Our verdict
4.8★ across 143 reviews with 90% five-star ratings; fast_response theme in 46 of 100 analyzed, same-day service mentioned in 26, and water heater work cited in 33 reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Athens, GA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Same-day arrival cited in 26 of 100 analyzed reviews; multiple reviewers note under-30-minute response on urgent calls
2 cited reviews
“I had a big leak under my kitchen sink and needed a plumber quickly. Howard arrived right on time, figured out the issue fast, and fixed the leak in just a minute.”
“I had a sewer line backup in my basement late one evening, and they responded quickly to my emergency call. Brent and his team showed up fast, fixed the plumbing issue that night, and made sure everything was working right before they left.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Water heater work mentioned in 33 reviews, all with positive sentiment; reviewers confirm fair cost explanation and clean execution
Cited in 3 of the 100 reviews we analyzed.
Transparent pricing noted across multiple reviews: pricing explained upfront, no hidden fees flagged in 11 communication-themed reviews
1 cited review
“Howard explained all my options and the pricing was clear from the start—no surprises or hidden fees.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 review flags surprise fees and 1 flags poor workmanship — low volume but worth noting given < 25% negative reviews overall
“Howard explained all my options and the pricing was clear from the start—no surprises or hidden fees.”
Cited in 2 of the 100 reviews we analyzed.
Pricing perceived as high by 5 reviewers; one notes prices are 'a bit higher' though quality justifies cost
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Just a call center to direct you to a local plumber. Directed to a plumber in another state that called me three times until I answered to let them know I wasn’t interested which turned into a cussing match with the representative from Duckett Plumbing in South Carolina.”
Positive
“We recently needed help with some plumbing issues at our home in Athens, and were very impressed with the service we received. Brent, the plumber who came out, listened carefully as we explained our concerns and then did a detailed check of our toilet tank. He quickly found the problem and fixed it on the spot. When we mentioned another issue, Brent didn't hesitate—he picked up the part we needed, came back in under …”
“Recently, Maxwell and his team installed a gas line in my kitchen, which was a very important job for me. They scheduled the work within just a few days, and everything was completed efficiently and left very tidy. The installation took about three hours, and now I’m just waiting for my new range to arrive. Over the years, Tommy & Sons Plumbing has helped me with many different plumbing jobs in my home here in …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Should you hire Tommy & Sons Plumbing?
Best for
- Emergency and same-day calls
- Water heater install/repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Tommy & Sons Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Athens · Winder · Arnoldsville · Monroe