Tommy & Sons Plumbing

We recently needed help with some plumbing issues at our home in Athens, and were very impressed with the service we received. Brent, the plumber who came out, listened carefully as we explained our concerns and then did a detailed check of our toilet tank. He quickly found the problem and fixed it on the spot. When we mentioned another issue, Brent didn't hesitate—he picked up the part we needed, came back in under half an hour, and took care of everything smoothly. We’re very grateful for Brent’s hard work and expertise. Highly recommend this skilled and reliable plumber!

Recently, Maxwell and his team installed a gas line in my kitchen, which was a very important job for me. They scheduled the work within just a few days, and everything was completed efficiently and left very tidy. The installation took about three hours, and now I’m just waiting for my new range to arrive. Over the years, Tommy & Sons Plumbing has helped me with many different plumbing jobs in my home here in Athens. They’ve put in new tubs and granite shower walls in two bathrooms, replaced my old water heater, and even taken care of things like removing an old planter box and fixing up the exterior wall. They also installed a new garage side door and put in some exterior lighting. I am always happy with their work and trust Maxwell's experience as a plumber. He is honest, gives clear advice, and helps me make the right choices for all my home improvement projects.

I contacted Tommy & Sons Plumbing because my shower stopped working and I was worried about possible corrosion in our water filtration system after another plumber told us it needed to be replaced. I called, and they got back to me quickly to set up a time. Ryan arrived right on schedule, checked out the filtration system, and explained that everything was fine—no unnecessary repairs were needed. He fixed the shower efficiently and made sure the work area was clean before leaving. The price was fair, and they only did what was actually needed without trying to sell us extra services. I’m very happy with the service and would recommend them to anyone in Athens looking for a trustworthy plumber.

Just a call center to direct you to a local plumber. Directed to a plumber in another state that called me three times until I answered to let them know I wasn’t interested which turned into a cussing match with the representative from Duckett Plumbing in South Carolina.

I highly recommend this plumbing company in Athens for their excellent service. A while back, I had a tankless water heater installed in my home by another company, but from the start, getting hot water was slow and unpredictable. Several plumbers came out over the years, but none of them could figure out what was wrong. I kept being told it was just my plumbing, but no one gave me any real answers or fixes, which was frustrating and costly. I decided to give this plumbing service in Athens a try, and I’m glad I did. Maxwell was the first plumber to visit. He checked the tankless water heater, diagnosed some error codes, and explained what might be causing the trouble. Since the issue seemed pretty complex, Brent, a senior plumber, came out next. He carefully inspected the system, made adjustments to clear the error codes, and then looked deeper into the hot water problem. Brent spent a good amount of time testing different parts of my plumbing. Eventually, he discovered that the main problem was with the shower valves. The way they mixed hot and cold water just didn’t work well with a tankless heater, which explained why I hardly ever had hot water. Brent replaced the old valves with new ones, and it made a huge difference—the hot water now works perfectly! The quote for the work was very fair, and for the first time in years, I finally have a reliable hot shower. It turns out the shower valves weren’t compatible with a tankless water heater, but no one had ever checked or mentioned this before. Brent truly acted like a master plumber, taking the time to find the root cause and making sure everything was right. I’m so happy I found this company in Athens—they finally gave me clear answers and a real solution!

Here’s a revised version of your review, following all the requirements: We had a huge plumbing problem in our basement—standing water everywhere and a sewer backup that soaked the concrete floor and carpet. Not knowing what to do, I called a friend, who told me Tommy & Sons Plumbing was the best choice to handle this kind of mess, even on a Saturday night. I called and spoke to a helpful lady who took my number and promised someone would come out the next day since it was already late. Early the next morning, Maxwell arrived way ahead of schedule and got to work right away. He brought all the right tools to open up the drain and start getting things back to normal. After using his equipment, Maxwell explained that he needed to use a camera to see how bad the blockage was. He discovered that the old cast iron pipe had cracks and needed replacing. Maxwell took the time to explain everything to my husband and me, step by step, and said he would talk to his team about preparing an estimate. I was really impressed by the professionalism, attention to detail, and kindness shown throughout the whole process. We were given videos of the inspection, a pre-estimate, and a clear explanation of what needed to be done. We plan to get the repairs started right away, but wanted to share how great our experience was. If you ever have plumbing issues, give them a call!

What a great plumbing service experience. The office team was very kind and understanding about our leaking water heater in our manufactured home. They gave me a quote quickly, explained the water heater replacement process clearly, and helped get us scheduled fast. The person I spoke with was friendly, courteous, and easy to work with, which really stood out. Maxwell arrived right on time and handled the whole job like a true pro. He was knowledgeable, efficient, and showed real skill with the installation. He went above and beyond by adding a drip pan for extra protection in case another leak ever happens, and he made sure everything was secured safely even though the unit sits behind a wall panel. He also cleaned up the work area completely when he finished, leaving everything neat and tidy. The plumbing company honored the quote they gave over the phone with no surprise charges, no gimmicks, and no extra weekend fees. From the first call to the completed install and payment, the whole process moved fast and smoothly, which was a huge relief. In Athens, having dependable hot water and quick plumbing help really matters, and this team made the whole repair and installation process easy. These are exactly the kind of plumbers I want to do business with again.

I had been dealing with a slow-draining kitchen sink and dishwasher for a long time, and the problem kept coming back. Other plumbers only ran a drain snake, which helped for a day or two, but never really fixed the clog. When I called Maxwell, I expected the same quick patch, but they took a much better approach and focused on solving the plumbing issue the right way. From the first inspection to getting the work started, the process moved quickly and smoothly. The crew checked the drain line and found that the original piping did not have enough slope for proper drainage, so grease, food waste, and other buildup could not move through the line like it should. They explained everything in simple terms and showed me exactly what was causing the backup. The repair ended up being a larger job, with about 40 feet of pipe replaced, but it was clearly the right solution. After they removed the old section, it was easy to see how badly blocked it had become. Since the repair, the kitchen sink and dishwasher have been draining extremely well, and everything is working better than I expected. I am very happy with the service, the communication, and the quality of the plumbing work, and I would gladly call them again for any future plumbing repairs or drain issues.

Ryan and the crew really helped my family during a stressful plumbing emergency. I was away for work when our sewer line backed up at home, and my wife and daughter were dealing with the mess. I called that night, and Ryan returned my call within about 10 minutes. He could tell I was worried and made me feel like the problem was under control right away. After checking a few possible causes and working through different plumbing solutions, they used a sewer camera to inspect the line and found the main drain was badly blocked by tree roots. It turned into a large sewer repair job. The team had to dig, remove the damaged and clogged pipe sections, and install cleanouts to make future service easier. They explained each step in simple terms, kept me updated, and worked carefully to get everything flowing again. There was also a permit issue, but the team handled it professionally and worked through the process so the repair could move forward without extra stress on my family. In the end, the sewer line was repaired properly, the drainage was restored, and my family felt taken care of. I am very thankful for the fast response, clear communication, and solid plumbing work.

As a single mom with three kids, I honestly don’t know much about fixing things around the house, especially when it comes to plumbing. I started having issues with my garbage disposal, and it just kept getting worse. I decided to call a plumber one evening around 8pm, just planning to leave a voicemail so I wouldn't forget. To my surprise, Ryan actually picked up the phone and scheduled an appointment for the very next day. He even sent me a text when he was on his way, which was super helpful since I work from home and needed to know when to expect him. Ryan and his partner Brent were both friendly and professional. Ryan clearly knew what he was doing and explained everything in simple terms. The price he gave me was very fair, and they worked so quickly and efficiently that I barely noticed they had been there. Before leaving, Ryan shared some helpful tips on how to keep my plumbing working well in the future. I really appreciated the extra care and attention. If anyone in Athens needs a reliable plumber, I highly recommend reaching out to these guys for any plumbing problems.

We will definitely be using Tommy & Sons Plumbing for all our future plumbing needs. We moved into our home in Athens and, within a couple of days, discovered a leak in the main pipe under our kitchen sink. We called and Brent came out within an hour, which was amazing. He checked what needed fixing, explained to my husband how to handle the repair himself if we wanted, and even told us what parts we'd need. He also offered us a lower price if we took out the sheetrock ourselves. At first, we decided not to go forward since we thought our home warranty would cover it. After waiting a week for the warranty plumbers, they not only refused to cover the repairs but also quoted a much higher price. We called Brent back, and he was able to come out first thing the next day. He fixed the leak completely, did the sheetrock removal himself, and still charged us the lower price. Brent was very friendly, professional, and honest—the kind of plumber you hope to find. I highly recommend them to anyone needing plumbing work.

i had a major problem with my main water shutoff valve and needed it replaced quickly. devin was the plumber who came out to help, and he was fantastic. even though it was late at night, he answered my call right away and promised to come by first thing in the morning. devin arrived earlier than expected and got the valve fixed fast. while he was working, we discovered another problem—the main water valve for the whole building also broke. even though this wasn’t part of his job, devin still helped out. since that valve was under the control of the property management, he wasn’t allowed to replace it, but he made sure the building still had water running. devin kept calm the whole time and guided me through every step. he even took the extra step to go with me to the store to pick out hoses and adapters so we could temporarily restore water to the building. devin truly went above and beyond to make sure everything worked out. i highly recommend their plumbing services—great work and excellent customer care!

I had a big leak under my kitchen sink and needed a plumber quickly. Our regular plumber had retired, so I looked for recommendations online and tried calling a couple of places, but didn’t get any response. Then I found another plumbing company and spoke directly with Howard, who let me know he could come out within about half an hour after finishing his current job. Howard arrived right on time, figured out the issue fast, and fixed the leak in just a minute. While Howard was here, I asked if he could take care of a few other plumbing jobs around the house that I had been putting off. One of those tasks turned out to be a bit more involved than we thought, but Howard took his time and made sure everything was done right. He also finished the other small repairs without any complaints. Compared to our old plumber, who was a bit gruff, Howard was very friendly and easy to talk to. The price was reasonable, the work was done well, and I’ll definitely be calling them again next time I need a plumber.

the professionalism and efficiency of this plumbing service was top-notch, right from the first phone call to book a diagnostic visit, often on the same or next day. they provided a clear estimate and completed the work promptly. i've had to call upon their services on two occasions, once for a repair in a rental property, and once at my own home. for the rental property job, devin was the technician who came out. the work was a little complex and took around three hours, but the cost was fair and reasonable. for the job at my residence, brent was the technician and while the work was quite straightforward and only took about 15 minutes, the cost felt a bit steep. there wasn't a prior estimate given for this job, just a final bill. despite this minor issue, both jobs were carried out professionally and efficiently. i will definitely continue to use their services, but i'll make sure i request an estimate upfront! i would recommend this plumbing service for their expertise and professionalism.

Tommy & Sons Plumbing was brought in to address our old valves for the house/sprinkler systems that had rusted and couldn't be turned according to the local water supply company. The job involved replacing the valves and bringing the system up to code. We were initially taken aback by what we thought was a hefty estimated cost, but it was soon clear that the job involved significant manual labor (particularly in very hot weather) and expertise in plumbing to excavate and replace the old 2 valve system with 3 new ones. This was an immense amount of work. Brent and Howard, the dedicated team from the company, did an excellent job of cleaning the site, the sod, and the sidewalk when the job was completed. i was really impressed with their commitment to delivering high-quality work and ensuring customer satisfaction. They were thorough in ensuring that turning off the water to our house wouldn't damage our water heaters and icemaker. A job well done by brent and his colleague, howard.