Remedy Plumbing
Plumber · Athens, GA · Open 24 hours per Google listing
Our verdict
4.9★ across 105 reviews with workmanship=22 and fast_response=14 — BBB A+ rated, structured intake process with pre-visit manager calls and tech photos sent ahead; 13 same-day visit mentions.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Athens, GA · compare all →
Our opinion, based on the 91 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Operational process stands out: manager calls morning of appointment, tech photo sent in advance — cited in multiple reviews as unusually reassuring.
1 cited review
“On the morning of the appt, a manager (Mike) called to go over what was to be done. They sent me a picture of the specific plumber who would be coming to my home with some info about him. That was Jay, who was both knowledgeable and very nice.”
Cited in 2 of the 91 reviews we analyzed — 1 cited review not excerpted here.
Same-day scheduling in 13 of 91 analyzed reviews — routinely accommodates urgent calls same-day even during busy periods.
1 cited review
“Blake took his time and gave a thorough assessment. He was able to troubleshoot and resolve the issue quickly and a day early to squeeze it into their busy schedule ahead of the weekend.”
Cited in 3 of the 91 reviews we analyzed — 2 cited reviews not excerpted here.
Diagnostic thoroughness: workmanship=22 — techs check all possible origins before settling on a fix, presented multiple repair options.
Cited in 3 of the 91 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing skews higher — expensive theme=1, and 1 reviewer noted multiple prior companies charged "ridiculous amounts" for same work (though this framed Remedy positively).
“On the morning of the appt, a manager (Mike) called to go over what was to be done. They sent me a picture of the specific plumber who would be coming to my home with some info about him. That was Jay, who was both knowledgeable and very nice.”
Cited in 2 of the 91 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 91 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Angelo from Remedy Plumbing was not only kind, patient and understanding, he was knowledgeable, detailed and very professional! I finally have peace of mind and completion on my MB toilet system that it has taken 6 different plumbing companies to charge me ridiculous amounts of money but never fix the unending nightmare that this situation caused. I’m so grateful to Angelo, Mike and support staff at Remedy. They …”
Positive
“I had an excellent experience with service tech Matthew Bayer from Remedy plumbing. He installed a water softener and three toilets. Everything works great. They got out here quick (leaking toilet) assessed the problem, came back the next day and finished the job. Left everything clean and tidy.”
“Can’t say enough good things about our entire Remedy experience. From our first scheduling call Macy clearly explained process and what to expect on the day of our service call. They got me on the calendar quickly and everything went exactly as promised. Our technician Jay was fantastic. On-time, knowledgeable, and friendly, he was committed to solving the problem. He checked all possible origins of our leak before …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2023.
Across platforms
Should you hire Remedy Plumbing?
Best for
- Emergency and same-day calls
- Complex installs and remodels
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Remedy Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Athens · Arnoldsville · Winder · Monroe