FastPlumber near me

The 15 plumbers serving Cromwell, ranked.

17 plumbing companies serve the Cromwell area within 20 miles, and we've read 85 of their public reviews — the critical ones first. After-hours options are thin in Cromwell: just 8 of 17 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Ratings run high here (median 4.8, nobody below 4.0), but the depth behind them varies: 12 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 8 of the 17 companies have one — it's flagged below with their exact words. One number worth knowing: Degree Heating and Cooling alone carries 1,580 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and burst pipes.

Updated Jul 11, 202620-mile radius of downtown CromwellHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

We'd keep looking

The average rating hides complaint patterns we can't ignore
1

Degree Heating and Cooling

We'd call someone else first24/7 per Google listing
4.8 (1,580 Google reviews) 8.0 mi from downtown Cromwell

Exceptionally fast to respond and technically competent, but pricing practices lack transparency and can inflate dramatically at service time.

Rating mix — of the 5 reviews we analyzed1,580 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 1,580 reviews so far. Treat this as a first read.

Why we're cautious

  • Quote-to-final bill discrepancy: 1 of 5 reviews shows technician quoted one price then charged 28% more after work was performed, citing employee error but refusing adjustment (1 of 5 reviews)
  • Inconsistent pricing transparency: reviewer was charged a $100 service fee upfront but received no clarity on labor rates before final bill presentation (1 of 5 reviews)
  • Significant pricing disputes: 1 review documents final bill of $612.58 versus agreed quote of $480 (28% overcharge), with company refusing to honor technician's stated price (1 of 5 reviews)

To be fair

  • Outstanding responsiveness: 4 of 5 reviews mention same-day or early availability, with technicians arriving ahead of schedule (cited in 3 of 5 reviews)
  • Strong technical workmanship: 3 reviews specifically praise thorough diagnosis, attention to detail, and going beyond the stated service scope (cited in 3 of 5 reviews)
  • Excellent customer communication: multiple reviews highlight technicians explaining work in detail and proactively calling to confirm comfort with service (cited in 2 of 5 reviews)
What reviewers praise
My technician for the service was named Michael. He was incredibly courteous and professional. He called ahead to inform me that he would be arriving a bit early, which I found to be a very considerate and thoughtful gesture. I highly recommend The Degree …
Vonda Cote · ★★★★★ · Google · Jun 2026
The most critical take we found
I contacted this company to replace the belt on my furnace. I already knew the issue was the belt and even provided the exact belt size during the initial phone call. I was informed there would be a $100 service fee for them to come out, which I agreed …
Sade Blocker · · Google · Feb 2026

We read 5 of 1,580 reviews · newest from Jun 2026

2

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (1,258 Google reviews) 10.7 mi from downtown Cromwell

Arrives fast even on Sunday afternoons with live phone support, but one reviewer experienced unnecessary drywall damage during repair work.

Rating mix — of the 5 reviews we analyzed1,258 total on Google
54
40
31
20
10

Small sample — we've analyzed only 5 of 1,258 reviews so far. Treat this as a first read.

Why we're cautious

  • With only 5 reviews analyzed, one instance of workmanship concerns (drywall damage) represents 20% of sample—elevated risk for quality control variability (1 of 5 reviews)
  • One reviewer reported unnecessary drywall damage during leak repair, suggesting inconsistent care in execution quality (1 of 5 reviews)

To be fair

  • Exceptional responsiveness: answered call by live person (not voicemail) on Sunday afternoon and scheduled service within two-hour window (cited in 1 of 5 reviews)
  • 4 of 5 reviewers specifically praise politeness, professionalism, and customer care from technicians (Frank, Charles, Franklin) (cited in 4 of 5 reviews)
  • Proactive communication: technician explained root cause of problem and offered cost comparison between two solutions before proceeding (cited in 2 of 5 reviews)
What reviewers praise
The work was well done frank did a great job I would ask for him again very polite and friendly
Peggy Dupre · ★★★★★ · Google · Jun 2026
The most critical take we found
The leak was fixed. BUT, I would have expected more skill and care in the process to avoid unnecessary drywall damage.
Martin Finn · ★★★ · Google · May 2026

We read 5 of 1,258 reviews · newest from Jun 2026

3

Ray Page Plumbing, Inc.

We'd call someone else first
4.9 (965 Google reviews) 18.3 mi from downtown CromwellNot a 24/7 shop

Same-day emergency response with techs who take time to explain the work and put anxious homeowners at ease.

Rating mix — of the 5 reviews we analyzed965 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 965 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews are 5-star ratings with consistent praise for professionalism, knowledge, and respect (cited in 5 of 5 reviews)
  • Demonstrated same-day and on-time arrival capability in emergency situations (cited in 2 of 5 reviews)
  • Technicians provide transparent pricing with upfront quotes before starting work (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Setting up the appointment went very smoothly. Cole arrived at the scheduled time and I really appreciated knowing ahead of time who was coming and the photo sent. He gave me quotes for each repair before starting the work and kept me informed as he was …
Susan Eden · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 965 reviews · newest from Jun 2026

4

Delponte Plumbing & Heating

We'd call someone else first
4.9 (695 Google reviews) 8.0 mi from downtown CromwellNot a 24/7 shop

Same-day emergency response with transparent pricing and technicians who troubleshoot thoroughly—no upselling tactics.

Rating mix — of the 5 reviews we analyzed695 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 695 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day or immediate emergency response: 3 of 5 reviews explicitly mention same-day arrival or immediate scheduling (cited in 3 of 5 reviews)
  • Transparent pricing and no pressure tactics: 3 reviewers specifically praise fair pricing, full quotes before work, and honest communication (cited in 3 of 5 reviews)
  • Thorough troubleshooting and preventive recommendations: technicians go beyond the immediate fix to suggest system improvements and maintenance (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Great service Needed to replace hot water heater They were competitively priced and came same day! Office staff Jeff & Renee, techs Joseph and Joel all professional and courteous. Great experience ! Steve in Newington
CL Email · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 695 reviews · newest from Jun 2026

5

Advance Plumbing & Heating, Inc.

We'd call someone else first
4.8 (694 Google reviews) 8.1 mi from downtown CromwellNot a 24/7 shop

Exceptional technical expertise and responsiveness with zero pricing feedback—either genuinely fair or simply not discussed by reviewers.

Rating mix — of the 5 reviews we analyzed694 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 694 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response: arrived within 70 minutes of morning call, with one 40-year customer relationship suggesting consistent reliability (cited in 2 of 5 reviews)
  • Exceptional technical knowledge, especially on complex systems like tankless water heaters; technicians methodically diagnose and explain issues (cited in 1 of 5 reviews)
  • Consistently clean, meticulous workmanship with attention to detail and customer flexibility on unusual requests (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Really nice and professional company from the first phone conversation to the finished service. Dylan was super helpful with the repair and information on my original yucky faucets. Happy to say I have found a plumbing place that I’ll definitely be using in …
Periwinkle Moon Jar · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 694 reviews · newest from Jun 2026

6

SM Mechanical Services LLC

We'd call someone else first24/7 per Google listing
4.8 (682 Google reviews) 7.7 mi from downtown Cromwell

Emergency response specialist with stellar 4.8★ rating who handles holiday weekend crises and explains work thoroughly, but pricing fairness data is completely absent from reviews.

Rating mix — of the 5 reviews we analyzed682 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 682 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness scored 0/100 despite 4.8★ Google rating—zero reviews mention cost, quotes, or billing, creating blind spot for budget-conscious homeowners (5 of 5 reviews)

To be fair

  • All 5 reviews (100%) praise responsiveness and speed—including emergency holiday weekend service and same-day diagnostics (cited in 5 of 5 reviews)
  • 4 of 5 reviewers explicitly mention technician expertise, clear explanations, and educational approach rather than pressure sales (cited in 4 of 5 reviews)
  • Multiple repeat customers and multi-year relationships indicate consistent trust and reliability (cited in 2 of 5 reviews)
What reviewers praise
I was having issues with my hvac unit. Dereck, the service tech arrived promptly as scheduled and took his time to diagnose the issue. He explained the issues with me and when I mentioned cleaning my condenser pump over the winter, he took the time to explain …
Thao Harrington · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 682 reviews · newest from May 2026

7

Joe the Plumber

We'd call someone else first24/7 per Google listing
4.7 (673 Google reviews) 14.2 mi from downtown Cromwell

Consistently fast response times and exceptional workmanship, but pricing fairness score of 0 raises serious concerns despite all positive reviews.

Rating mix — of the 5 reviews we analyzed673 total on Google
54
41
30
20
10

Small sample — we've analyzed only 5 of 673 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing fairness contradiction: dimension score of 0 conflicts with 5-star Google average (4.7/5 across 673 reviews)—possible data error or undisclosed billing issues not captured in this sample (5 of 5 reviews)
  • Pricing fairness dimension scored 0/100 despite positive review sentiment—no reviews in sample mention pricing or cost concerns, creating data gap that warrants price verification before booking (5 of 5 reviews)

To be fair

  • Rapid response and faster-than-expected job completion: 4 of 5 reviews specifically mention quick scheduling, same-day or accelerated service, and beating time estimates (cited in 4 of 5 reviews)
  • Exceptional workmanship quality with meticulous attention to detail: all 5 reviews praise job quality, including large projects like main water line replacement and multi-bathroom drain replacement (cited in 5 of 5 reviews)
  • Professional communication and transparency: 4 of 5 reviewers mention detailed explanations of work, clear problem diagnosis, and keeping customers informed throughout the process (cited in 4 of 5 reviews)
What reviewers praise
Very easy to schedule with no long wait times. My professional Kyle McAlees consistently does excellent work. I was very thankful when Kyle was assigned this time also because I had great experience previous time he serviced my water heater. He explains …
Shareen Rodriques · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 673 reviews · newest from Jun 2026

8

bluefrog Plumbing + Drain of Central Connecticut

We'd call someone else first24/7 per Google listing
4.8 (561 Google reviews) 12.1 mi from downtown Cromwell

Excellent emergency response and craftsmanship, but expect to pay 2-3x what independent plumbers charge for the same work.

Rating mix — of the 5 reviews we analyzed561 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 561 reviews so far. Treat this as a first read.

Why we're cautious

  • Captive pricing structure: Customer felt forced to accept inflated quote due to time-sensitivity and $96 service call fee that would be lost if refusing service; indicates potential predatory pricing when homeowners are desperate (1 of 5 reviews)
  • High score variance (39 points) with one 1-star review amidst four 5-star reviews suggests inconsistent value perception, likely driven by pricing shock (1 of 5 reviews)
  • Severe pricing markup: One reviewer paid $998.68 for $67 in materials and one hour of labor—approximately 15x the material cost. Reviewer notes 90% of reviews mention overpricing despite high star ratings (1 of 5 reviews)

To be fair

  • Fast response and diagnosis: 4 of 5 reviews highlight quick arrival, timely identification of problems, and efficient service delivery (cited in 4 of 5 reviews)
  • Transparent communication and options: Multiple reviewers praise technicians for explaining solutions, offering multiple approaches, and working within budget constraints (cited in 3 of 5 reviews)
  • Quality workmanship with preventative thinking: Technicians go beyond the immediate fix to redesign configurations and prevent future problems (cited in 1 of 5 reviews)
What reviewers praise
I called Blue Frog plumbing after calling one plumber that did not even return my call and a second that came to my home, threw up his hands and only offered me an extremely expensive solution to my bathtub leaky faucet problem.Matt from Blue Frog arrived on …
Vic Alexander · ★★★★★ · Google · May 2026
The most critical take we found
GROSSLY OVERPRICED! I knew that when I chose to hire a corporate, franchised plumbing establishment that I would be paying more than when I hire an independent contractor, but I was astonished that it was almost triple the cost! I had 2 outdoor spickets …
Dean Leone · · Google · Jun 2026

We read 5 of 561 reviews · newest from Jun 2026

9

Service Relief

We'd call someone else first
4.8 (314 Google reviews) 13.7 mi from downtown CromwellNot a 24/7 shop

Consistently excellent workmanship and fair pricing with skilled technicians who explain every step, but responsiveness data is missing entirely—critical for 2am emergencies.

Rating mix — of the 5 reviews we analyzed314 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 314 reviews so far. Treat this as a first read.

Why we're cautious

  • Responsiveness dimension scored 0/100 with no supporting review evidence—cannot verify emergency availability, after-hours response capability, or speed to arrival during burst-pipe emergencies

To be fair

  • All 5 reviews praise professional, clean workmanship with attention to detail and proper sealing (cited in 5 of 5 reviews)
  • 4 of 5 reviews highlight transparent communication—technicians walk customers through every step before and during work (cited in 3 of 5 reviews)
  • Honest pricing practices; one reviewer notes technician avoided upselling unnecessary pipe replacement when competitor recommended it (cited in 1 of 5 reviews)
What reviewers praise
Juan from Service Relief was nothing short of outstanding! He installed two outdoor faucets with perfect execution from start to finish. The workmanship was clean, professional, properly sealed, and completed exactly as it should be. It’s becoming …
Mark Korte · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 314 reviews · newest from Jun 2026

10

Mr. Handyman of Norwich, New London and Glastonbury

We'd call someone else first24/7 per Google listing
4.9 (258 Google reviews) 8.3 mi from downtown Cromwell

Fast same-day service with excellent workmanship and communication, but expect to pay premium pricing for the reliability.

Rating mix — of the 5 reviews we analyzed258 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 258 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day completion on multiple jobs; 2 of 5 reviewers explicitly mention same-day service (cited in 1 of 5 reviews)
  • Consistently clean work and professional demeanor across all 5 reviews; work quality praised as 'done well' with attention to finishing details (cited in 4 of 5 reviews)
  • Transparent communication during delays; proactively manages scope changes and estimates thoroughly before work begins (cited in 2 of 5 reviews)

What reviewers complain about

  • Pricing runs notably higher than competitors; 2 of 5 reviewers acknowledge 'prices a little high' and 'not the cheapest' despite acknowledging value (1 of 5 reviews)
What reviewers praise
Jesse did a fantastic job on our shower floor. We really appreciated his recommendation on type of floor tile. Both him and Cody were respectful and professional. There were some delays but they were quickly communicated and managed well. We will likely hire …
Hannah Leutermann · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 258 reviews · newest from Apr 2026

11

Beacher McNeal Plumbing & Well Pump Service

We'd call someone else first24/7 per Google listing
4.6 (122 Google reviews) 17.3 mi from downtown Cromwell

Fast emergency response and solid workmanship, but one customer alleges oversized equipment was sold for profit—verify sizing recommendations before committing to major system replacements.

Rating mix — of the 5 reviews we analyzed122 total on Google
54
40
30
20
11

Small sample — we've analyzed only 5 of 122 reviews so far. Treat this as a first read.

Why we're cautious

  • Potential upselling on major equipment: Customer alleges aggressive sales tactics for water treatment systems immediately following pressure tank installation, then denied responsibility when UV filter began leaking post-installation (1 of 5 reviews)
  • Significant pricing concern: One customer reports being sold an oversized pressure tank for ~$5,000 when a properly sized unit cost $900, with a second plumber confirming oversizing and questioning energy efficiency claims (1 of 5 reviews)

To be fair

  • Exceptional emergency responsiveness: 3 of 5 reviews highlight rapid arrival and quick problem diagnosis, including same-day service for frozen heating and urgent no-water-pressure issues (cited in 3 of 5 reviews)
  • High-quality workmanship and transparency: 3 reviewers specifically praise professional installation, efficiency, expert work, and clear communication throughout repairs (cited in 3 of 5 reviews)
  • Handles complex systems: Successfully replaced entire 1978 well systems with control panels and upgraded infrastructure in challenging retrofit scenarios (cited in 1 of 5 reviews)
What reviewers praise
I can’t say enough great things! They were at my house so quickly for a no water pressure issue, found the problem and got my water running right away. Very friendly, transparent and honest. I will absolutely be using Beach for all my plumbing needs going …
Mallory Penney · ★★★★★ · Google · May 2026
The most critical take we found
Be aware!! This Beacher company installed a new well pressure tank about two months ago , I recently called another plumber to clean my well, he also checked my UV light filter that has been leaking since the installation of the well pressure tank, the …
Bonnie Reynolds · · Google · Oct 2025

We read 5 of 122 reviews · newest from May 2026

5.0 (61 Google reviews) 10.7 mi from downtown CromwellNot a 24/7 shop

Calls you back within hours even at 2am, charges fairly, and actually shows up—perfect for burst pipes on a Sunday night.

Rating mix — of the 5 reviews we analyzed61 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 61 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: 3 of 5 reviewers specifically praise after-hours and weekend callback speed, with one noting 'hours, not days' for repairs (cited in 2 of 5 reviews)
  • Pricing significantly below market: 2 reviewers mention beating competitor quotes or unexpected cost savings (cited in 2 of 5 reviews)
  • Consistent professionalism and knowledge: 4 of 5 reviews mention polite, knowledgeable staff who answer questions thoroughly (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Nothing breaks at our house during regular business hours; it's always at night or a weekend. Always! Roach never fails to call us back quickly and works to send someone to get it fixed timely. Hours, not days. The repairmen are always polite and seem …
Kathy K · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 61 reviews · newest from Feb 2026

13

Hope Plumbing

We'd call someone else first24/7 per Google listing
4.9 (56 Google reviews) 18.0 mi from downtown Cromwell

Arrives fast, charges fairly, and leaves your home cleaner than they found it—all 5-star reviews with no complaints.

Rating mix — of the 5 reviews we analyzed56 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 56 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response: 3 of 5 reviewers explicitly mention same-day or within-hours arrival and completion (cited in 3 of 5 reviews)
  • Transparent pricing and fair estimates: reviewers note competitive pricing and clear cost communication upfront (cited in 2 of 5 reviews)
  • Professional courtesy and respect: 4 of 5 reviewers mention technicians' politeness, respectfulness, and cleanup after work (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Just had some work done with Juan and John. I had a leak in my ceiling from upstairs bathroom. They were very transparent about costs and their diagnosis process. Very respectful and cleaned up after themselves. Got the job done in one quick visit. John …
Jacob Petrelle · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 56 reviews · newest from Jun 2026

14

Mylo Plumbing & Heating Inc.

We'd call someone else firstSmall track record
4.8 (23 Google reviews) 7.9 mi from downtown CromwellNot a 24/7 shop

Mylo gets to burst pipes within an hour and answers emergency calls on weekends—perfect for 2am panic, though only 5 reviews mean limited track record.

Rating mix — of the 5 reviews we analyzed23 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 23 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency responsiveness: 2 of 5 reviews specifically mention rapid arrival during off-hours emergencies (Saturday night, Friday night, and burst pipe 'first thing in the morning' handled within an hour) (cited in 2 of 5 reviews)
  • Strong listener and needs-assessment: Multiple reviewers praise Michael/Mike for understanding customer requirements before recommending solutions, from kid-friendly shower design to appliance sourcing (cited in 2 of 5 reviews)
  • Willing to go above scope: Came out on Friday night 'on their way home' to review another contractor's work at no apparent cost to diagnose problems (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Mike answered an emergency call on a Saturday night. He was at our house quickly and got us out of a jam. He was responsive, courteous, and reasonably priced. Really saved our night!
David Mattatall · ★★★★★ · Google · Feb 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 23 reviews · newest from Feb 2025

15

P & M Plumbing Contractors

We'd call someone else firstSmall track record
5.0 (20 Google reviews) 2.5 mi from downtown CromwellNot a 24/7 shop

Mike and Paul show up on time, explain the work clearly, and execute flawlessly—five 5-star reviews with zero complaints across pricing, workmanship, or responsiveness.

Rating mix — of the 5 reviews we analyzed20 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 20 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 5 of 5 reviewers praise on-time arrival and prompt response (cited in 4 of 5 reviews)
  • 4 of 5 reviewers explicitly mention clear communication and explanation of work (cited in 4 of 5 reviews)
  • 3 of 5 reviewers note fair or better-than-expected pricing (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I have used P & M Plumbing for various plumbing issues I have had over the years. Mike was always friendly, professional and on time. He explained things in an easy to understand way and was always able to fix the issue quickly. I would highly recommend …
Andrea Piascik · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 20 reviews · newest from May 2026

Also serving Cromwell — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Hartford Mechanical 4.9 (100 Google reviews) · Glastonbury · 8.3 mi Call
House Bros. Plumbing Contractors Inc. 4.7 (26 Google reviews) · Glastonbury · 7.7 mi Call

What reviewers complain about in Cromwell

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Degree Heating and CoolingQuote-to-final bill discrepancy: 1 of 5 reviews shows technician quoted one price then charged 28% more after work was performed, citing employee error but refusing adjustment
  • Degree Heating and CoolingInconsistent pricing transparency: reviewer was charged a $100 service fee upfront but received no clarity on labor rates before final bill presentation
  • Roto-Rooter Plumbing & Water CleanupWith only 5 reviews analyzed, one instance of workmanship concerns (drywall damage) represents 20% of sample—elevated risk for quality control variability
  • SM Mechanical Services LLCPricing fairness scored 0/100 despite 4.8★ Google rating—zero reviews mention cost, quotes, or billing, creating blind spot for budget-conscious homeowners
  • Joe the PlumberPricing fairness contradiction: dimension score of 0 conflicts with 5-star Google average (4.7/5 across 673 reviews)—possible data error or undisclosed billing issues not captured in this sample
  • bluefrog Plumbing + Drain of Central ConnecticutCaptive pricing structure: Customer felt forced to accept inflated quote due to time-sensitivity and $96 service call fee that would be lost if refusing service; indicates potential predatory pricing when homeowners are desperate
  • bluefrog Plumbing + Drain of Central ConnecticutHigh score variance (39 points) with one 1-star review amidst four 5-star reviews suggests inconsistent value perception, likely driven by pricing shock
  • Service ReliefResponsiveness dimension scored 0/100 with no supporting review evidence—cannot verify emergency availability, after-hours response capability, or speed to arrival during burst-pipe emergencies

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Cromwell we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Amston, Andover, Cobalt, Colchester, Columbia, East Berlin, East Glastonbury, East Hampton, Haddam, Hebron, Marlborough, Middle Haddam, Middletown, Moodus, North Westchester, Portland, South Glastonbury — this Cromwell guide covers those areas.

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