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Beacher McNeal Plumbing & Well Pump Service

Glastonbury, CT
4.6(122 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Unknown

Based on review analysis

RED FLAGS

1 concern

Potential upselling on major equipment: Customer alleges aggressive sales tactics for water treatment systems immediately following pressure tank installation, then denied responsibility when UV filter began leaking post installation

Trust Score: 0/100 · Based on 122 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 122 Reviews Tell Us

Emergency Response

Exceptional emergency responsiveness: 3 of 5 reviews highlight rapid arrival and quick problem diagnosis, including same-day service for frozen heating and urgent no-water-pressure issues

Emergency and burst pipe repair

What To Watch Out For

Significant pricing concern: One customer reports being sold an oversized pressure tank for ~$5,000 when a properly sized unit cost $900, with a second plumber confirming oversizing and questioning energy efficiency claims

Potential upselling on major equipment: Customer alleges aggressive sales tactics for water treatment systems immediately following pressure tank installation, then denied responsibility when UV filter began leaking post installation

Quality & Professionalism

High-quality workmanship and transparency: 3 reviewers specifically praise professional installation, efficiency, expert work, and clear communication throughout repairs

Communication

Exceptional emergency responsiveness: 3 of 5 reviews highlight rapid arrival and quick problem diagnosis, including same-day service for frozen heating and urgent no-water-pressure issues

High-quality workmanship and transparency: 3 reviewers specifically praise professional installation, efficiency, expert work, and clear communication throughout repairs

Pricing

Significant pricing concern: One customer reports being sold an oversized pressure tank for ~$5,000 when a properly sized unit cost $900, with a second plumber confirming oversizing and questioning energy efficiency claims

Fast ResponderClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

M
Mallory Penney

I can’t say enough great things! They were at my house so quickly for a no water pressure issue, found the problem and got my water running right away. Very friendly, transparent and honest. I will absolutely be using Beach for all my plumbing needs going forward and would happily recommend to friends and family.

J
James Oechsler

This is our second time working with Ari and Beach. In their usual fashion, they helped us out in a bind. On time, very efficient, expert workmanships, continuous dialogue regarding the repair, cleanliness and just plain nice hardworking people. Why switch , when you already have the best plumbing team you could ask for??? Count me 100% satisfied!!!

K
Kevin Smithwick

Beacher and Ari were fantastic — friendly, professional, and incredibly knowledgeable. When the heat on my second floor froze (in two different spots, as it turned out), they treated it like a true emergency and came right over. Even though the job ended up being more involved than expected, they handled everything smoothly and professionally. They didn’t just fix the problem — they explained what caused it, shared valuable insights, and gave me great advice on how to prevent future issues. Excellent service from start to finish. Highly recommended.

B
Bonnie Reynolds

Be aware!! This Beacher company installed a new well pressure tank about two months ago , I recently called another plumber to clean my well, he also checked my UV light filter that has been leaking since the installation of the well pressure tank, the plumber asked why I had an oversized pressure tank? I told him the other plumber from Beacher said that’s what I needed and it will be more energy efficient The other plumber said no it’s doesn’t make it more efficient because it’s larger a smaller one would work the same, he said it’s extremely oversized for my small home I believe the Beacher company took advantage of me and sold me a more expensive tank that I didn’t need to profit himself. this is a crook of a man!! I paid almost $5,000 for an oversized tank when I only needed a $900 tank for my tiny home. He also kept trying to sell me a clean water system, once he left after installation of the pressure tank my UV light filter started leaking when I never had a problem with it until his install of the tank. Coincidence I’m not so sure, since he’s a dishonest crook of a man. I did contact him about my UV light leaking right after he left , I sent a text and photo’s of the leak , he denied touching the UV light although he was very interested in the UV light asked lots of questions and kept talking about a new water system he wanted to sell me .

L
Lee Setzler

Had a well tank from 1978 go on me in a house I bought a few months ago. Lots of other things that were not up to snuff like the wiring, control panel and pipes due to previous owner DIY. They removed it all and put in a whole new system. Very professional. Called on a Friday, replaced on Monday.

Business details

Phone
(860) 742-1638
Address
5 Island St, Andover, CT 06232, USA
Hours
Open 24 hours

Service area

Based in Glastonbury. Serves 9 nearby cities within 20 miles:

Last updated July 7, 2026 · Data from Google Reviews
0

Beacher McNeal Plumbing & Well Pump Service

4.6
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