Degree Heating and Cooling
Plumber · Glastonbury, CT · Open 24 hours per Google listing
Our verdict
Exceptionally fast to respond and technically competent, but pricing practices lack transparency and can inflate dramatically at service time.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 13 plumbers we've reviewed in Glastonbury, CT · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Outstanding responsiveness: 4 of 5 reviews mention same-day or early availability, with technicians arriving ahead of schedule
Cited in 3 of the 5 reviews we analyzed.
Strong technical workmanship: 3 reviews specifically praise thorough diagnosis, attention to detail, and going beyond the stated service scope
1 cited review
“Professional, thorough, went above and beyond, attention to detail”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Excellent customer communication: multiple reviews highlight technicians explaining work in detail and proactively calling to confirm comfort with service
1 cited review
“Professional, thorough, went above and beyond, attention to detail”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Quote-to-final bill discrepancy: 1 of 5 reviews shows technician quoted one price then charged 28% more after work was performed, citing employee error but refusing adjustment
Cited in 1 of the 5 reviews we analyzed.
Red flag
Inconsistent pricing transparency: reviewer was charged a $100 service fee upfront but received no clarity on labor rates before final bill presentation
Cited in 1 of the 5 reviews we analyzed.
Significant pricing disputes: 1 review documents final bill of $612.58 versus agreed quote of $480 (28% overcharge), with company refusing to honor technician's stated price
Cited in 1 of the 5 reviews we analyzed.
High parts markup: same review indicates belt purchased for ~$34 on Amazon was marked up substantially as part of the inflated service cost
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I contacted this company to replace the belt on my furnace. I already knew the issue was the belt and even provided the exact belt size during the initial phone call. I was informed there would be a $100 service fee for them to come out, which I agreed to. When the technician arrived, he briefly looked at the furnace and then left to pick up the exact belt I had already specified over the phone. Before leaving, he …”
Positive
“My technician for the service was named Michael. He was incredibly courteous and professional. He called ahead to inform me that he would be arriving a bit early, which I found to be a very considerate and thoughtful gesture. I highly recommend The Degree Company and would definitely use them”
“Carson was amazing to work with. I called Harp and they rescheduled on me twice. I called Degree and they were able to squeeze me in the next day early in the morning. Carson was able to find the issue right away and was gracious with the pricing. I will always go with this company. It was such a relief to get air when we were dealing with 90 degree weather without air for a few days. Thank you so much! I can’t …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,580 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Glastonbury · Cromwell · Coventry · Plantsville