Degree Heating and Cooling
Exceptionally fast to respond and technically competent, but pricing practices lack transparency and can inflate dramatically at service time.
Small sample — we've analyzed only 5 of 1,580 reviews so far. Treat this as a first read.
Why we're cautious
- Quote-to-final bill discrepancy: 1 of 5 reviews shows technician quoted one price then charged 28% more after work was performed, citing employee error but refusing adjustment (1 of 5 reviews)
- Inconsistent pricing transparency: reviewer was charged a $100 service fee upfront but received no clarity on labor rates before final bill presentation (1 of 5 reviews)
- Significant pricing disputes: 1 review documents final bill of $612.58 versus agreed quote of $480 (28% overcharge), with company refusing to honor technician's stated price (1 of 5 reviews)
To be fair
- Outstanding responsiveness: 4 of 5 reviews mention same-day or early availability, with technicians arriving ahead of schedule (cited in 3 of 5 reviews)
- Strong technical workmanship: 3 reviews specifically praise thorough diagnosis, attention to detail, and going beyond the stated service scope (cited in 3 of 5 reviews)
- Excellent customer communication: multiple reviews highlight technicians explaining work in detail and proactively calling to confirm comfort with service (cited in 2 of 5 reviews)
“My technician for the service was named Michael. He was incredibly courteous and professional. He called ahead to inform me that he would be arriving a bit early, which I found to be a very considerate and thoughtful gesture. I highly recommend The Degree …”
“I contacted this company to replace the belt on my furnace. I already knew the issue was the belt and even provided the exact belt size during the initial phone call. I was informed there would be a $100 service fee for them to come out, which I agreed …”
We read 5 of 1,580 reviews · newest from Jun 2026